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Day 136 - What's your process for travel consultations?
In day 136 of the Travel Agency in a Year podcast, Rachel K covers the importance of a consultation process, the significance of clear, concise, and persuasive communication, the consultative selling process, and the role of active listening and problem-solving skills in the travel agency business.
Takeaways
Consultation process is vital
Clear, concise, and persuasive communication is key
Chapters
00:00 The Importance of a Consultation Process
08:15 Consultative Selling Process
16:45 Active Listening and Problem-Solving Skills
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.