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Becoming AI-first, with the human still in the loop

The conversation with Karol Leszczyński, Product Development Manager at Comarch, explores how a technology provider approaches AI within its own walls before taking it to clients. Leszczyński reflects on the internal education needed to roll out AI across different professions, from developers to analysts, and explains why Comarch built a company wide certification programme rather than leaving adoption to chance.

Across the discussion, Leszczyński shares a grounded view of automation's limits, noting that even as AI closes the gap on invoice reconciliation, the final decision stays with a…

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