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OMNY Fails Riders Despite Promises | New York City News
OMNY’s promise of seamless, fare-capped transit is falling short for many riders—some pay way over the $36 weekly cap, free transfers glitch out, and confusing rules like 15-minute tap intervals frustrate users. The MTA urges riders to report issues directly instead of complaining online, claiming every tap is trackable—but critics say the system’s complexity and lack of clear instructions are part of the problem. A hidden lifeline? Registering your card online lets you audit every trip and dispute errors. Meanwhile, behind the scenes, the MTA’s rocky relationship with OMNY’s builder, Cubic…
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