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What Makes a Freight Network Truly Resilient · Speaking of Supply Chain

• 0:06
  Speaker 1: You're listening to Speaking of Supply Chain, a meeboch podcast.
• 0:10
  Speaker 1: This is a show for logistics professionals looking to learn
• 0:13
  Speaker 1: more about the latest innovations in supply chain. Each episode
• 0:16
  Speaker 1: will feature a conversation on topics such as mitigating supply
• 0:19
  Speaker 1: chain disruption and reducing risk, current automation trends, sustainability initiatives,
• 0:25
  Speaker 1: and more. Let's dive right in.
• 0:31
  Speaker 2: Hello, and welcome to Speaking of Supply Chain, where we
• 0:34
  Speaker 2: explore trends, current events, and innovations impacting the logistics and
• 0:38
  Speaker 2: supply chain industries. I'm your host, Ellen Wood. In recent years,
• 0:42
  Speaker 2: intermodal transport has become increasingly complex, with companies navigating unpredictable
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  Speaker 2: trade shifts, critical infrastructure constraints and persistent labor shortages and
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  Speaker 2: rising cargo security threats. Today, I'm here to explore these
• 0:56
  Speaker 2: pressing challenges with Maneit Singh, CIO, chief Digital Officer of
• 1:01
  Speaker 2: Auditsey Logistics, who will share how advanced data driven solutions
• 1:05
  Speaker 2: can help businesses overcome these and other obstacles to keep
• 1:08
  Speaker 2: their supply chains moving money.
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  Speaker 4: Welcome, Thank you, Han.
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  Speaker 2: It's great to have you here. So we are on
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  Speaker 2: our topic today, which is not necessarily just transport, which
• 1:23
  Speaker 2: is a huge component of the supply chain, but really
• 1:27
  Speaker 2: some of the digital components that are affecting the transport
• 1:33
  Speaker 2: industry right now. We've got disruptions all the time. Right
• 1:37
  Speaker 2: now in our political landscape, we've got some political disruptions
• 1:41
  Speaker 2: with tariffs and supply chains making some sweeping changes to
• 1:45
  Speaker 2: the way that they source and distribute their products. So
• 1:51
  Speaker 2: port closures, how is data technology being leveraged to help
• 1:57
  Speaker 2: customers get that flexibility or the visibility that they're talking about.
• 2:03
  Speaker 2: That's you know, endemic of supply chains right now.
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  Speaker 3: Yeah, it's a very relevant and pertinent question, and it's
• 2:11
  Speaker 3: a it's a question every company is trying to come
• 2:14
  Speaker 3: up to grips with. In our industry, at least ongoing
• 2:18
  Speaker 3: to disruptions are definitely putting unprecedented pressure on supply chains.
• 2:24
  Speaker 4: It gets worse.
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  Speaker 3: Because the demands of shippers are not easing up as well.
• 2:28
  Speaker 3: They want to have a visibility, they want to have
• 2:30
  Speaker 3: more predictability and reliability of the work we do. But
• 2:35
  Speaker 3: the fact is, disruptions are not going to go away.
• 2:39
  Speaker 3: These demands from customers shippers are not going to go away.
• 2:41
  Speaker 3: So it's incumbent on us to figure out when I
• 2:43
  Speaker 3: say ask the businesses to what do we do to
• 2:47
  Speaker 3: make sure we manage it? We manage our own experience
• 2:52
  Speaker 3: and more importantly, manage our customers experience as well. So
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  Speaker 3: at Ardiscy, what what we have been doing is is
• 2:59
  Speaker 3: focusing on that we can control. And one of the
• 3:02
  Speaker 3: things that we've been investing a lot in past year
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  Speaker 3: and a half is data. We have many systems, as
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  Speaker 3: most logisative companies do, but we are building AI powered
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  Speaker 3: systems on our own data so we can use that.
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  Speaker 4: To be more predictable in how we service our customers.
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  Speaker 3: We can have the visibility that they want, so although
• 3:23
  Speaker 3: the world around us is changing, we are able to
• 3:25
  Speaker 3: manage how we service our customers so that itself is
• 3:29
  Speaker 3: almost like we are controlling our destiny. We are controlling
• 3:32
  Speaker 3: the narrative and using data and technology that we have
• 3:35
  Speaker 3: at our disposal, adding AI on top of it as
• 3:38
  Speaker 3: well to make it better for us and our customers.
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  Speaker 2: Well, and it's interesting that you bring up AI. I mean,
• 3:44
  Speaker 2: obviously everyone is talking about AI. It's in every conversation now,
• 3:49
  Speaker 2: but past the obvious AI, it's exciting, it's fun. It
• 3:54
  Speaker 2: can automate several logistical functions, outplanning returns, those types of things.
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  Speaker 2: What we don't see is how logistics providers or shippers
• 4:09
  Speaker 2: use or think about AI. So can you tell us
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  Speaker 2: a little bit more about the AI that you're using.
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  Speaker 3: In that case, the thing with AI is AI has
• 4:16
  Speaker 3: been there for forever, like for years and years.
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  Speaker 4: What's new or newer.
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  Speaker 3: Is a gen AI LLM, the large language model that
• 4:25
  Speaker 3: has made because of the computation we have now available.
• 4:29
  Speaker 3: It made it more CHATGPT type like, very more conversational AI. Right,
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  Speaker 3: So businesses have been using AI for a long time.
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  Speaker 3: Logistics and supplies and usually has been lagging behind in
• 4:40
  Speaker 3: the uptic of technology.
• 4:42
  Speaker 4: But we have been using AI for years now.
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  Speaker 3: We are using more of a conversational AI to make
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  Speaker 3: it even faster for our salespeople.
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  Speaker 4: For example, for our for our customer service people, for
• 4:55
  Speaker 4: pricing people.
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  Speaker 3: So people that are using information that are that are
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  Speaker 3: stored in share point other places, it takes time to
• 5:02
  Speaker 3: create a proposal.
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  Speaker 4: We have automated that using AI.
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  Speaker 3: Big component of using jen AI is having control of
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  Speaker 3: our own data. So earlier I talked about how it
• 5:13
  Speaker 3: is important to make sure we have data warehouse, a
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  Speaker 3: data leg that that takes information from all different systems
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  Speaker 3: and it's in a structured way that it can be leveraged.
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  Speaker 4: By GENAI tools.
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  Speaker 3: We have done that now, so that enables us to
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  Speaker 3: have more conversational data access on our own data, which
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  Speaker 3: is where the real improvement is. We are able to
• 5:35
  Speaker 3: give access to that information to our customers as well,
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  Speaker 3: so they can have they can make analysis of the
• 5:40
  Speaker 3: of their information using our data leg So those things
• 5:43
  Speaker 3: are some of the use cases we've been using. The
• 5:45
  Speaker 3: route planning, the route automation that is also in the
• 5:48
  Speaker 3: works right now. We are building a platform that takes
• 5:52
  Speaker 3: advantage of all these new technologies, data and AI that
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  Speaker 3: that that's going to make us better for us and
• 5:57
  Speaker 3: our customers all right.
• 5:59
  Speaker 2: One area where I know a number of supply chains
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  Speaker 2: are trying to use some of this data and analytics
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  Speaker 2: is in their sustainability practices in their environmental regulations and
• 6:13
  Speaker 2: making sure that they are in alignment and within those
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  Speaker 2: regulations which are becoming more stringent and they're also just
• 6:24
  Speaker 2: becoming more universal. It's you know, it's not only certain
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  Speaker 2: geographies that are having to deal with this now. A
• 6:32
  Speaker 2: lot of the new environmental regulations are looking both up
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  Speaker 2: and downstream to make sure that compliance is taking place
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  Speaker 2: across the supply chain and not just with holding the
• 6:45
  Speaker 2: responsibility on one individual link of that chain. So how
• 6:50
  Speaker 2: are you utilizing those those data and that analytics monitoring
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  Speaker 2: tools in order to either measure or manage or reduce
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  Speaker 2: those types of emissions that I know companies are keeping
• 7:02
  Speaker 2: an eye on.
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  Speaker 3: Yeah, so sustainability is a major industry challenge, and you
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  Speaker 3: know we talked about the demands that are there to
• 7:10
  Speaker 3: provide this information.
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  Speaker 4: We take it a step further. We want to be
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  Speaker 4: more sustainable.
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  Speaker 3: So whe whether something's required of us or not, we
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  Speaker 3: want to do it anyway because it's the right thing
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  Speaker 3: to do for the environment. So it actually if we
• 7:24
  Speaker 3: do it right, it improves profitability as well. So what
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  Speaker 3: we have done in past is we started we have
• 7:31
  Speaker 3: a program called Project Clover Least that's our proprietary program
• 7:35
  Speaker 3: where we started a couple of years back in at
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  Speaker 3: Least reporting out on the backside emissions on the lanes
• 7:43
  Speaker 3: that we use. So that was going better and then
• 7:46
  Speaker 3: we can do it for each customers. Now we are
• 7:49
  Speaker 3: able to since we're building our own propriety platform and
• 7:51
  Speaker 3: we have access to our data, we.
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  Speaker 4: Are able to.
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  Speaker 3: Identify the lanes or the more transportation that are more sustainable.
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  Speaker 3: We are we are able to provide to a customers
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  Speaker 3: what is you know, maybe less expensive or sometimes it's
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  Speaker 3: more sustainable approach, so they can decide. So, using using
• 8:10
  Speaker 3: all the data and analytics we have and the integrations
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  Speaker 3: we have built with our different modes of transportation, were
• 8:16
  Speaker 3: able to provide that that service and that information to
• 8:18
  Speaker 3: our customers as well. We also have rail as a
• 8:22
  Speaker 3: mode of transport, which provides a much more sustainable solution.
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  Speaker 3: So we are able to provide options to a customers
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  Speaker 3: and and and then choose what's what's best for the
• 8:30
  Speaker 3: environment or for the customer too.
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  Speaker 2: Yeah, I imagine that kind of flexibility is is a
• 8:35
  Speaker 2: huge benefit to your clients because you know, when it
• 8:40
  Speaker 2: comes to transport. Yes, of course there's there's an expense involved,
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  Speaker 2: There's a cost. There's obviously time, which is another factor
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  Speaker 2: that needs to come into it. But given that supply
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  Speaker 2: chains are being looked at from beginning to end in
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  Speaker 2: terms of their sustainability in carbon footprint, being able to
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  Speaker 2: pull that lever in the dis vision making process makes
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  Speaker 2: that a whole lot easier for some of these companies
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  Speaker 2: that may have the additional time or may have the
• 9:06
  Speaker 2: additional budget. But this is where they need to really
• 9:09
  Speaker 2: draw the string a little bit tighter.
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  Speaker 3: Absolutely, absolutely, you know, doing the right thing is usually
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  Speaker 3: the right thing to do, and we are able to
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  Speaker 3: provide that capability to our customers as well, you using
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  Speaker 3: technology that we have built.
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  Speaker 2: So one of the risks of technology is of course,
• 9:25
  Speaker 2: you know, cybersecurity, and it's just another one of those things.
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  Speaker 2: You know, companies are being targeted left, right and center
• 9:34
  Speaker 2: with cybersecurity and hackers and you know, nefarious individuals trying
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  Speaker 2: to bring down the structures that we've worked so hard
• 9:45
  Speaker 2: to build up. So it's these risks are getting hard
• 9:49
  Speaker 2: to predict because they're just coming at us from from
• 9:52
  Speaker 2: all sides. When it's that uncertain, how what does that
• 9:57
  Speaker 2: cybersecurity strategy look like for AUDU see in making sure
• 10:02
  Speaker 2: that that data is maintained but also.
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  Speaker 4: Safe.
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  Speaker 3: Yeah, it's a cybersecurity is you know, doesn't matter how
• 10:12
  Speaker 3: much investments you make in technology for revenue growth or
• 10:16
  Speaker 3: or high EBITA initiative, cybersecurity continues to.
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  Speaker 4: Be the number one thing.
• 10:21
  Speaker 3: You know, one bad misstep and you pay a lot right,
• 10:25
  Speaker 3: So yes, you cannot undermine devastating. It takes years of work.
• 10:30
  Speaker 3: It wipes away in a heartbeat if something goes bad.
• 10:33
  Speaker 3: So you know, we continue to invest in cyber cyber cybersecurity,
• 10:39
  Speaker 3: the the the advances in the AI and gen Ei.
• 10:44
  Speaker 4: It actually has made.
• 10:45
  Speaker 3: The cybersecurity thread even worse because they're they're much more
• 10:48
  Speaker 3: persistent actors who can keep attacked, have different kinds of
• 10:51
  Speaker 3: kinds of attack vectors. So we we have been investing
• 10:54
  Speaker 3: a lot. We have deployed different levels of u UH measures,
• 11:00
  Speaker 3: US different different access access across the ODC. So system
• 11:04
  Speaker 3: wise we have done a lot of work already where
• 11:06
  Speaker 3: we are doing more of his governance. If individuals continue
• 11:10
  Speaker 3: to be the single point of failure on a lot
• 11:12
  Speaker 3: of cybersecurity issues, and you know, it doesn't matter how
• 11:15
  Speaker 3: much technology you do, one click which takes it all out.
• 11:19
  Speaker 3: So we have a lot more of user training with phishing,
• 11:23
  Speaker 3: simulated fishing and all that. We continue to double down
• 11:26
  Speaker 3: on that. We actually have gone a step further which
• 11:28
  Speaker 3: I have not been in any other companies. Our employee
• 11:32
  Speaker 3: bonus is tied to the click rates. That makes it
• 11:36
  Speaker 3: real for everybody.
• 11:38
  Speaker 4: Oh wow, Yeah, that is.
• 11:41
  Speaker 3: It's you know, it's important, and you know, if you
• 11:44
  Speaker 3: if you have two more clicks, it counts negatively. So
• 11:50
  Speaker 3: we have we have taking very seriously on all aspects,
• 11:53
  Speaker 3: people being the number one aspect.
• 11:55
  Speaker 2: Okay, that's that is is quite a stance to take.
• 11:59
  Speaker 2: I like that. We had a cybersecurity training recently here
• 12:03
  Speaker 2: within our company, and it was a little disheartening to
• 12:07
  Speaker 2: see how many people fell for the trick messages, and
• 12:12
  Speaker 2: I was just thinking in the back of my head,
• 12:14
  Speaker 2: you know, I hope it wasn't me, but I hope
• 12:17
  Speaker 2: someone would have said something if I had. But yeah,
• 12:20
  Speaker 2: they're they're coming faster and faster, and they they look
• 12:25
  Speaker 2: very real. I think that's that's the hardest thing is
• 12:29
  Speaker 2: that they look so real and figuring out which ones
• 12:32
  Speaker 2: are safe versus which ones are not, you know, can
• 12:35
  Speaker 2: can really confuse a lot of individuals. So that's that's
• 12:38
  Speaker 2: interesting that you're using that and bonusing based off of
• 12:44
  Speaker 2: being that smarter individual. That's that's an interesting take on it.
• 12:48
  Speaker 2: I really like that.
• 12:49
  Speaker 3: I felt for one of those tests, myself and my
• 12:51
  Speaker 3: team had a field dare.
• 12:57
  Speaker 2: That just shows how real they look when when they
• 13:01
  Speaker 2: can fool the experts, then it really is a true threat.
• 13:06
  Speaker 4: Yeah, yep, absolutely.
• 13:09
  Speaker 2: So one other thing, I mean, I guess that that
• 13:12
  Speaker 2: kind of leads into it. You're using multiple systems. It
• 13:16
  Speaker 2: relies on, you know, making all of those systems talk
• 13:20
  Speaker 2: to one another and be able to access the information.
• 13:23
  Speaker 2: How are your digital transformation initiatives? Digital twins, internet of things,
• 13:29
  Speaker 2: advanced analytics. I'm not sure which all you're using? Are
• 13:34
  Speaker 2: enhancing the interoperability of them? So you know what makes
• 13:38
  Speaker 2: it easier for these things to talk to each other?
• 13:41
  Speaker 2: Is it making it more efficient and resilient for your clients?
• 13:45
  Speaker 2: Tell us a little bit about those initiatives.
• 13:48
  Speaker 4: That's about ear worth of work.
• 13:51
  Speaker 2: Okay, well, then let's let's maybe break it down into
• 13:54
  Speaker 2: a high level.
• 13:56
  Speaker 3: It's a very relevant question because again, when I joined
• 13:59
  Speaker 3: a couple of years back, I had to look at
• 14:02
  Speaker 3: entire technology landscape and figure out what's the most optimal
• 14:06
  Speaker 3: approach because the easy answer is change it all, and
• 14:09
  Speaker 3: that's the most expensive answer to the start over.
• 14:13
  Speaker 4: So that wasn't going to work.
• 14:15
  Speaker 3: So where I settled on was having an ecosystem that
• 14:20
  Speaker 3: is interconnected and driven by data. So connected systems and
• 14:25
  Speaker 3: integrated data that was the MONTHRA that we started. We
• 14:30
  Speaker 3: have been upgrading a lot of systems that have been outdated,
• 14:33
  Speaker 3: so obviously those things had to be done. But once
• 14:37
  Speaker 3: we have the data in place and we started building
• 14:40
  Speaker 3: our platform, I talked about the few things we've been
• 14:43
  Speaker 3: doing is having tight integration between within our systems and
• 14:48
  Speaker 3: also systems with the customers, whether it's API or EDI
• 14:51
  Speaker 3: or what have you. We are doing a lot of
• 14:53
  Speaker 3: those investments as well, so that way for our customers
• 14:57
  Speaker 3: the transaction is seamless. If they have ERP systems and
• 15:01
  Speaker 3: the supply chain systems, we connect to them directly so
• 15:03
  Speaker 3: they don't have to log into our systems. So we're
• 15:06
  Speaker 3: making those those experience much more seamless. Within I know,
• 15:10
  Speaker 3: we do use digital doing on things like a network
• 15:13
  Speaker 3: optimization process, so we have customer data so we can
• 15:17
  Speaker 3: look at all the information and create digital twin and optimize.
• 15:20
  Speaker 4: So what makes sense.
• 15:21
  Speaker 3: And you know, we have built a platform now for
• 15:24
  Speaker 3: few of our customers and we have helped them save
• 15:27
  Speaker 3: millions of dollars in operating costs using that.
• 15:30
  Speaker 4: So we are using all tools at our disposal.
• 15:34
  Speaker 3: Haven't used much of IoT yet, but that that's coming
• 15:38
  Speaker 3: up next as well, but between advanced analytics, digital twins,
• 15:42
  Speaker 3: gen AI. Those are the technologies we've been using to
• 15:46
  Speaker 3: get better and better across board.
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  Speaker 2: And you mentioned when you started that the easiest way
• 15:52
  Speaker 2: would have just been to you know, startup or from
• 15:54
  Speaker 2: scratch everything new. But technology adoption in sopply chain tends
• 16:01
  Speaker 2: to be on the low side. These these are companies
• 16:05
  Speaker 2: that are a little bit a verse to those types
• 16:07
  Speaker 2: of implementations. It's just a it's a big lift, you know,
• 16:11
  Speaker 2: to your point, trying trying to make them work together
• 16:14
  Speaker 2: is a is a huge task, but trying to put
• 16:17
  Speaker 2: one in is also you know, a big undertaking. So
• 16:22
  Speaker 2: for supply chain leaders who are looking to improve their
• 16:25
  Speaker 2: overall digital strategy, what's a practical first step that can
• 16:29
  Speaker 2: help them really make an impact when they're considering a
• 16:34
  Speaker 2: technology adoption.
• 16:36
  Speaker 4: Yeah, so I have a.
• 16:38
  Speaker 3: Rather unique view on adoption because technology adoption is a
• 16:41
  Speaker 3: very common phrase using most companies. I believe that if
• 16:46
  Speaker 3: you're talking about adoption, you already lost the game because
• 16:50
  Speaker 3: I believe in you implement technology where the business wants
• 16:55
  Speaker 3: it so they can't wait to have it. So you
• 16:57
  Speaker 3: dont you're not talking adoption, You talking that all right,
• 17:00
  Speaker 3: are you using or not? And if not, why did
• 17:02
  Speaker 3: you ask me to do it? So it's more of
• 17:04
  Speaker 3: a tighter alignment with the business before you start that investment.
• 17:09
  Speaker 3: It's not like you build a shiny toy and wait
• 17:11
  Speaker 3: for people to come and use it. Especially our industry,
• 17:14
  Speaker 3: we don't sell technology. We use technology, so it has
• 17:18
  Speaker 3: to be driven by usage and very tightly aligned with
• 17:21
  Speaker 3: the business. So for exam, when I joined here, obviously
• 17:24
  Speaker 3: that the option was to start over not going to happen.
• 17:28
  Speaker 3: I started with that tech audit, like a very comprehensive
• 17:31
  Speaker 3: audit of all systems and processes and people and to
• 17:34
  Speaker 3: understand what are the issues we have. Just because we
• 17:38
  Speaker 3: have an old system doesn't mean they had to replace it,
• 17:40
  Speaker 3: but what is the value going to bring it? So
• 17:42
  Speaker 3: it took me two three months to go through the
• 17:44
  Speaker 3: process and make sure that I was aligned with business.
• 17:47
  Speaker 3: They understood why we had to make the changes, and
• 17:52
  Speaker 3: there's a time to make the changes and then what's
• 17:54
  Speaker 3: coming out of it. So first few months we spend
• 17:57
  Speaker 3: a lot of time in getting the alignment and after
• 17:59
  Speaker 3: that I've very thankful that the partnership I have with
• 18:02
  Speaker 3: my business counterparts in Odyssey is the best I've ever
• 18:05
  Speaker 3: had in my life, which is pretty cool. I mean
• 18:08
  Speaker 3: in our industry where the adoption is an issue. Here,
• 18:11
  Speaker 3: our business users they can't wait for us or deliver things,
• 18:14
  Speaker 3: but they're going to use it and they can. So
• 18:16
  Speaker 3: I often say that I want my business users to
• 18:19
  Speaker 3: be mad at me because I'm not moving fast enough
• 18:22
  Speaker 3: that to me success.
• 18:26
  Speaker 2: Well, I wouldn't call people being upset with you success,
• 18:29
  Speaker 2: but I can see where you're going there that you know,
• 18:31
  Speaker 2: when they are the ones driving the need for the technology,
• 18:37
  Speaker 2: then your adoption rate you know that they're buying is
• 18:41
  Speaker 2: already established. You don't have to sell anything to them.
• 18:46
  Speaker 2: They're they're ready for it, they want it, and they're
• 18:49
  Speaker 2: the ones leading the charge rather than some technology person,
• 18:53
  Speaker 2: salesperson C suite coming in and saying, hey, we're going
• 18:56
  Speaker 2: to do this. It's not from top down, it's bottom up.
• 19:00
  Speaker 4: Absolutely.
• 19:01
  Speaker 3: Most of the programs that I have there's a business
• 19:04
  Speaker 3: owner and a technology owner. The business owns the outcome.
• 19:07
  Speaker 4: Technology drives the execution, and that where the adoption thing
• 19:10
  Speaker 4: is resolved. In the get go.
• 19:13
  Speaker 3: There are things that it would push for, you know,
• 19:16
  Speaker 3: server upgrade and cybersecurity, but even those people need to
• 19:20
  Speaker 3: understand why you're doing it, so they're going to question it.
• 19:23
  Speaker 3: So it takes effort, up front effort, a front alignment.
• 19:27
  Speaker 3: But once you get there, it becomes you're focusing on execution,
• 19:31
  Speaker 3: not all the other things around. You know, why is
• 19:33
  Speaker 3: it team asking me to do things that I want
• 19:34
  Speaker 3: to do?
• 19:37
  Speaker 2: So I guess, you know, for I guess the last point?
• 19:40
  Speaker 2: You know, as a chief technology officer, chief information officer,
• 19:44
  Speaker 2: you know, what would your biggest piece of advice be
• 19:48
  Speaker 2: to our listeners as they're evaluating different technologies for different aspects.
• 19:55
  Speaker 2: It might be for you know, transportation, or it might
• 19:58
  Speaker 2: be for you know, just something like you said, data
• 20:02
  Speaker 2: security or sustainability, something else like that. What would your
• 20:07
  Speaker 2: number one piece of advice be for our listeners?
• 20:10
  Speaker 3: It's the philosophy you bring to the table as a
• 20:12
  Speaker 3: chief anything like chief technology or digital officer is think
• 20:16
  Speaker 3: business and technology is a solution. Don't think technology and
• 20:20
  Speaker 3: how do you use it? Why are we doing it?
• 20:23
  Speaker 3: Technology and itself, unless you're a technology company, selling technology
• 20:27
  Speaker 3: technologies in itself is not a solution.
• 20:28
  Speaker 4: It is not what you sell. We enable business, So
• 20:32
  Speaker 4: think business, use technology.
• 20:33
  Speaker 2: I love that that's going to be the catchphrase for
• 20:36
  Speaker 2: this episode, all right, and that does bring us to
• 20:41
  Speaker 2: the end of today's discussion. Thank you so much money
• 20:45
  Speaker 2: for joining me and talking a little bit more about
• 20:47
  Speaker 2: some of this technology and what's available out there in
• 20:52
  Speaker 2: terms of transportation.
• 20:54
  Speaker 4: Thank you, Ellen, I enjoyed the conversation.
• 20:57
  Speaker 2: To our listeners, If you've found today's episode valuable, be
• 21:00
  Speaker 2: sure to follow Speaking of Supply Chain wherever you get
• 21:03
  Speaker 2: your podcasts and share it with someone who's shaping the
• 21:05
  Speaker 2: future of operations. Until next time, keep your data flowing
• 21:09
  Speaker 2: and your cargo rolling.
• 21:16
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