Case Report: Dealing with Skeptical or Challenging Patients
What do you do when you have a patient who doesn't believe you can help?
Many times these are the patients we end up thinking about when we go home at night. Or over our lunch break. Or even during our next patient.
They can make us feel inadequate, sap our energy or cause us to replay conversations in our heads.
"What do I say in order to convince them I can help?"
Many of these patients have very valid reasons to be skeptical. Their emotions can range from anger to depression to "yeah, but...ing" So what do we do?
Take our ego out of it. It's not about us, and we don't have to be right and…
The skinny
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