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ServiceNow Expands AI Strategy with Anthropic Claude Integration for Agentic Workflows
In today’s Cloud Wars Minute, I break down ServiceNow’s latest AI expansion with Anthropic and what it means for enterprise workflows.
Highlights
00:04 — I recently reported on ServiceNow’s expanded collaboration with OpenAI. That agreement makes OpenAI’s models the go-to solution for companies running upwards of 80 billion annual workflows on the ServiceNow platform.
00:17 — Now, ServiceNow has announced that Anthropic’s Claude models will be integrated into core ServiceNow workflows for tasks like app development, with Claude serving as the default model powering the ServiceNow Build Agent…
The skinny
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