Identity Security on the Frontlines: How McDonald’s Built a Scalable Strategy

Identity Decoded | The Identity Security Podcast · Sep 23, 2026 · 38m

In this episode of Identity Decoded, recorded live at Identiverse, hosts Roy Akerman and Rob Ainscough sit down with George Roberts, Principal Architect for Identity and Access at McDonald's, to talk about Identity Security at a scale few practitioners ever encounter. George manages 2.2 million workforce identities across 95 markets worldwide. The conversation covers how McDonald's built a single source of truth without 1,500 separate HR integrations, why frontline workers get a printed, paper-based MFA sheet as their "least common denominator" security factor, and George's long-term vision…