What the FinTech? | S.4 Episode 21 | Managing chargebacks and payment disputes
In the latest episode of the What the FinTech? podcast, we’re joined by Monica Eaton, founder and CEO of Chargebacks911, to learn more about chargebacks and how consumer behaviour has evolved in recent years with Black Friday and the holiday season shopping surge on the horizon. Monica and FinTech Futures editor Paul Hindle discuss how chargebacks can impact businesses, the rise of chargeback fraud and how it can be combatted, and the work companies such as Chargebacks911 are doing in the field to ease chargeback management for businesses. And finally, we find out what fintech buzzword Monica…
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