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Hot Coffee, Big Trouble | Lexington News
Hot coffee lawsuits aren’t new — the 1994 McDonald’s case was just the flashiest example, but it ignored the hundreds of prior complaints. Today, similar incidents keep happening: a Postmates driver got $50 million for third-degree burns from spilled Starbucks tea, and a Dunkin’ franchisee paid $3 million after a loose lid burned a customer. The pattern? Hot drinks, rushed handoffs, and preventable mistakes. Restaurants must balance serving piping-hot coffee with safety — secure lids, proper training, and clear warnings are non-negotiable. When things go wrong, documented procedures and…
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