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EQ and Empathy: The New Standard for Franchise Success with Roxanne Conrad
Success in business is no longer measured by growth alone. Today’s strongest leaders are being called to lead with emotional intelligence, empathy, consistency, and care.
In this episode of The Bliss Business Podcast, we welcome Roxanne Conrad, Chief Operating Officer of Premium Service Brands, a home services franchisor with nine brands across categories including painting, garage doors, cleaning, remodeling, junk removal, grout restoration, handyman services, and plumbing.
As COO, Roxanne oversees the day-to-day operations of the franchise system, helping drive consistency, efficiency…
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