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Never split the difference: The FBI's secret to getting what you want (Chris Voss)
We've been taught that negotiation is a logical game of compromise. But what if that's completely wrong? What if the best negotiators aren't the ones with the best arguments, but the ones who best understand human emotion?In today's 5-minute briefing on former FBI hostage negotiator Chris Voss's incredible book, "Never Split the Difference," we reveal the core principle of "Tactical Empathy." Discover why understanding the emotions of the person across the table is the single most powerful tool for getting what you want.
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The skinny
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