All-in-One Support Ops: How Assembled Unites WFM, AI Agents & CX Innovation | Annelies Husmann
What if your workforce management, AI agents, and BPO oversight all lived in one place? In this episode of The Tech Matchmaker, Gina Gibson sits down with Annelies Husmann, VP of Sales at Assembled, to explore how they’re redefining support operations.
You’ll hear how Assembled’s platform — born from a background in customer support — combines AI chat agents, Co-Pilot tools, and real-time visibility to make agents happier, leaders smarter, and customers more satisfied.
Plus, Annelies shares the Canva success story: a company using AI not to replace people, but to empower them — proving that…
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