#66: The small things are the disruption

The Quietly Disruptive Business · Sep 1, 2026 · 16m

Before diving into the big autumn plans and the Q4 energy that September always brings, I want to start somewhere smaller. I think the things that actually make the biggest difference in your business are rarely the big visible things, but instead are the small, almost invisible ones that nobody asked you to do but that people absolutely feel when they are there.

Those tiny moments are where trust starts to form, and then leads to everything else.

In this episode, you'll hear:

Why the small things reveal who you actually are in a way that can never be faked, and why that's exactly what makes…