Latest / Frontiers of Psychotherapist Development Podcast by Daryl Chow, Ph.D. / Seven Ways Deliberate Practice Can Go Wrong. Frontiers Friday #206 ⭕️
Transcript
- 0:00SPEAKER_00: This is a talk that I gave a couple of weeks ago in early October 2014.
- 0:04SPEAKER_00: It's on the topic of the seven mistakes that we see in deliberate practice.
- 0:10SPEAKER_00: And the organizers and committee members were kind enough to allow me to record this.
- 0:15SPEAKER_00: Unfortunately, we couldn't do the video recording.
- 0:19SPEAKER_00: And when I finally could get that all set up,
- 0:22SPEAKER_00: I was kind of embarrassed for a camera to be pointing at me all the time.
- 0:25SPEAKER_00: However, we've got the audio recorded nice and well.
- 0:29SPEAKER_00: We've also got visuals that represent
- 0:32SPEAKER_00: most of what the talk is about.
- 0:33SPEAKER_00: So if you're listening to this on the podcast,
- 0:36SPEAKER_00: feel free to swap into the substack to look at the video or where it's linked to
- 0:41SPEAKER_00: the YouTube channel.
- 0:43SPEAKER_00: Once again, thanks to the committee members from ACP for allowing me to put this up.
- 0:49SPEAKER_00: I hope you enjoy.
- 0:50SPEAKER_00: And if you'd like to stay tuned to Frontiers of Psychotherapist Development,
- 0:54SPEAKER_00: go to darrylchow.substack.com.
- 0:58SPEAKER_00: That's D-A-R-Y-L-C-H-O-W.substack.com.
- 1:04SPEAKER_00: Thanks for listening.
- 1:10SPEAKER_00: It's very hard to sit down and your good friend is talking about you to other
- 1:14SPEAKER_00: people in front of you there.
- 1:18SPEAKER_00: Just take it, yeah.
- 1:21SPEAKER_00: How are you?
- 1:23SPEAKER_00: Good.
- 1:24SPEAKER_00: You know, it's been 14 years I've lived in Perth.
- 1:29SPEAKER_00: I'm originally from Singapore.
- 1:31SPEAKER_00: And I think after 14 years, I finally got this thing about the greeting of, how are you?
- 1:39SPEAKER_00: And I think it's amazing.
- 1:40SPEAKER_00: It's a really good thing when you ask somebody, how are you?
- 1:43SPEAKER_00: And you know why?
- 1:44SPEAKER_00: I think it's like a verbal ping pong.
- 1:49SPEAKER_00: You know, somebody asks, how are you?
- 1:52SPEAKER_00: Ping.
- 1:53SPEAKER_00: And you go, good, thanks.
- 1:55SPEAKER_00: Pong.
- 1:55SPEAKER_00: And how are you?
- 1:57SPEAKER_00: Yeah, busy, busy.
- 1:59SPEAKER_00: Yeah, good.
- 2:00SPEAKER_00: Ping, and then Pong.
- 2:01SPEAKER_00: You know, how many of you have been to Singapore before?
- 2:05SPEAKER_00: Yeah?
- 2:06SPEAKER_00: So in Singapore, where my home country is from, we don't ask about your feelings.
- 2:11SPEAKER_00: We don't care about your feelings.
- 2:12SPEAKER_00: We don't ask, how are you?
- 2:13SPEAKER_00: We say, have you eaten?
- 2:14SPEAKER_00: No.
- 2:16SPEAKER_00: Have you eaten?
- 2:17SPEAKER_00: You laugh.
- 2:18SPEAKER_00: My wife,
- 2:19SPEAKER_00: you know,
- 2:19SPEAKER_00: when we call each other,
- 2:20SPEAKER_00: usually if I'm at practice and she'll call me and pick up the phone or I call her
- 2:24SPEAKER_00: and the first thing we go,
- 2:26SPEAKER_00: have you eaten?
- 2:27SPEAKER_00: What's the lunch?
- 2:28SPEAKER_00: I remember like the first time I came here and then I went up to Tandy and I was
- 2:35SPEAKER_00: greeting her like,
- 2:35SPEAKER_00: hey,
- 2:36SPEAKER_00: hey,
- 2:36SPEAKER_00: I said,
- 2:36SPEAKER_00: hi,
- 2:37SPEAKER_00: have you eaten?
- 2:39SPEAKER_00: And then she's like, what?
- 2:40SPEAKER_00: I was like, have you?
- 2:42SPEAKER_00: Oh, right, yeah, okay.
- 2:45SPEAKER_00: Yeah.
- 2:47SPEAKER_00: So today, I hope that we're gonna talk a little bit about this whole deliberate practice business.
- 2:53SPEAKER_00: And how many of you are familiar with this term, deliberate practice?
- 2:58SPEAKER_00: Yeah.
- 2:59SPEAKER_00: And this is the first time I'm talking about this in this particular format.
- 3:04SPEAKER_00: I'm not going to poo-poo at the idea,
- 3:07SPEAKER_00: but I'm really just trying to highlight some distinctions,
- 3:09SPEAKER_00: some things around that.
- 3:11SPEAKER_00: And it's going to be really important for us to see these things as clearly as possible.
- 3:16SPEAKER_00: And if I could say this,
- 3:20SPEAKER_00: how many of you have like,
- 3:22SPEAKER_00: I don't know,
- 3:22SPEAKER_00: more than 10 years of clinical experience?
- 3:25SPEAKER_00: More than 10 years.
- 3:26SPEAKER_00: Yeah, how many of you are less than seven?
- 3:31SPEAKER_00: Yeah, less than five?
- 3:33SPEAKER_00: Okay, yeah.
- 3:35SPEAKER_00: You know,
- 3:35SPEAKER_00: when I first began,
- 3:36SPEAKER_00: the thing that I was really worried about,
- 3:41SPEAKER_00: and this was about 2004,
- 3:42SPEAKER_00: 2005,
- 3:42SPEAKER_00: I was still working in Singapore,
- 3:45SPEAKER_00: This was my question.
- 3:47SPEAKER_00: I was really concerned if I'm worth my salt,
- 3:51SPEAKER_00: if I'm just deluded,
- 3:53SPEAKER_00: if you know,
- 3:53SPEAKER_00: like,
- 3:54SPEAKER_00: you know,
- 3:54SPEAKER_00: thing about in clinical practice,
- 3:56SPEAKER_00: we go into this room,
- 3:57SPEAKER_00: we sit down,
- 3:58SPEAKER_00: we meet somebody,
- 3:59SPEAKER_00: and then,
- 4:00SPEAKER_00: you know,
- 4:00SPEAKER_00: in the privacy of everything else,
- 4:02SPEAKER_00: we go back and then we tell our supervisor how things went,
- 4:05SPEAKER_00: right?
- 4:06SPEAKER_00: It's kind of scary.
- 4:07SPEAKER_00: But the thing that I was very worried about, about this idea of if I'm any good,
- 4:14SPEAKER_00: is this thing about performing.
- 4:20SPEAKER_00: Now,
- 4:20SPEAKER_00: I don't know if this is a Singaporean thing,
- 4:23SPEAKER_00: but for those of you who know anything about Singapore,
- 4:26SPEAKER_00: we love performing.
- 4:29SPEAKER_00: We want to beat everybody else in anything else,
- 4:32SPEAKER_00: like from your primary school results to we must have the first F1 race in the
- 4:37SPEAKER_00: world in the night.
- 4:39SPEAKER_00: We want to make sure that we're the best airport and blah, blah, blah.
- 4:41SPEAKER_00: Even life expectancy, we want to beat everybody when I outlive you.
- 4:44SPEAKER_00: You know, and I went back after the whole... Remember COVID?
- 4:50SPEAKER_00: You remember this thing called COVID?
- 4:51SPEAKER_00: Yeah, yeah.
- 4:51SPEAKER_00: We went back after COVID, and then I saw this kindergarten girl in her uniform.
- 4:58SPEAKER_00: Right at the back has a slogan.
- 5:01SPEAKER_00: It says, Pride in Performance.
- 5:04SPEAKER_00: It's like kindergarten, like Pride in Performance.
- 5:08SPEAKER_00: Yeah, but my wife says that I left Singapore, but I have not left Singapore.
- 5:11SPEAKER_00: And me, I'm still concerned about if I'm any good.
- 5:14SPEAKER_00: So it's 1992.
- 5:14SPEAKER_00: I'm in my dad's Honda Civic.
- 5:19SPEAKER_00: And we're driving there.
- 5:22SPEAKER_00: My mom's with us.
- 5:23SPEAKER_00: We're coming out of the car.
- 5:24SPEAKER_00: We're going to meet the principal.
- 5:26SPEAKER_00: It's not because I won some kind of award, not because there's some kind of merit thing.
- 5:29SPEAKER_00: You know, there's a lot of sort of stuff in Australia.
- 5:31SPEAKER_00: But no, it's not because of that.
- 5:33SPEAKER_00: It's because I'm dumb.
- 5:34SPEAKER_00: We're going to meet the principal.
- 5:36SPEAKER_00: And my dad's not coming out of the car.
- 5:39SPEAKER_00: He's too afraid to come out of the car.
- 5:40SPEAKER_00: So my mom and I leaves.
- 5:42SPEAKER_00: We go and meet Mrs. Ng.
- 5:44SPEAKER_00: And we sit down.
- 5:46SPEAKER_00: And while we're there, Mrs. Ng greets us, opens the door.
- 5:49SPEAKER_00: And as soon as you walk into the principal's office, I mean, mind you, it's a boys' school.
- 5:54SPEAKER_00: So you could smell like...
- 5:56SPEAKER_00: It's like you can smell talcum powder and boys' sweat all mixed into one, and then you sit down.
- 6:04SPEAKER_00: And she greets her.
- 6:05SPEAKER_00: She smiles.
- 6:06SPEAKER_00: She's very friendly.
- 6:08SPEAKER_00: She's really nice.
- 6:09SPEAKER_00: And then my mom, if you met Mary, my mom,
- 6:12SPEAKER_00: Most people of that era are called Mary for some reason, even the Chinese.
- 6:16SPEAKER_00: She's called Mary, and Mary, if you met her, she's like the natural therapist.
- 6:22SPEAKER_00: I could pale in comparison with her.
- 6:24SPEAKER_00: She opens, you talk to her, you could tell her your life history.
- 6:27SPEAKER_00: So anyway, Mary, my mom just starts saying,
- 6:30SPEAKER_00: Hi, thanks for meeting with us.
- 6:33SPEAKER_00: We just thought to ask something with you, you know, if it's okay.
- 6:38SPEAKER_00: And that's time in 1992 that I was in secondary two.
- 6:44SPEAKER_00: Secondary two, what's the equivalent?
- 6:45SPEAKER_00: Year nine?
- 6:48SPEAKER_00: Year nine?
- 6:49SPEAKER_00: And you could tell I'm counting because I'm in year nine.
- 6:53SPEAKER_00: I failed Chinese and I failed math.
- 6:55SPEAKER_00: I mean, which Chinese fail Chinese and math?
- 6:57SPEAKER_00: That's me.
- 6:58SPEAKER_00: So...
- 7:00SPEAKER_00: But I'm on the cups.
- 7:01SPEAKER_00: I'm on the threshold.
- 7:03SPEAKER_00: I was just 1% short of getting promoted to this thing called the express stream.
- 7:12SPEAKER_00: Now, don't let the semantics catch you off guard.
- 7:14SPEAKER_00: In Singapore, you have the gifted.
- 7:16SPEAKER_00: You have the express.
- 7:17SPEAKER_00: So the gifted and express, these two groups, they spend about four years in high school.
- 7:23SPEAKER_00: And then you have the normal stream.
- 7:26SPEAKER_00: Normal.
- 7:26SPEAKER_00: Normal.
- 7:28SPEAKER_00: I was in a normal stream, right?
- 7:30SPEAKER_00: So I was just like 1% to become, you know, into this next group.
- 7:35SPEAKER_00: So anyway, my mom says, we're wondering if you could help us.
- 7:38SPEAKER_00: Mrs. Lin says, yeah, sure.
- 7:41SPEAKER_00: Sure, what is it?
- 7:42SPEAKER_00: You know, my son, Daryl, and then Mrs. Lin turns and looks at me, and she looks up and down.
- 7:46SPEAKER_00: She's kind of scrutinizing me, right?
- 7:48SPEAKER_00: I mean...
- 7:49SPEAKER_00: If you think about at that age,
- 7:51SPEAKER_00: how we present ourselves,
- 7:52SPEAKER_00: my hair was a bit like a Jimi Hendrix sort of thing,
- 7:54SPEAKER_00: and I was really messy and all that.
- 7:56SPEAKER_00: But anyway,
- 7:57SPEAKER_00: so my mom says,
- 7:58SPEAKER_00: we're thinking if you could promote,
- 8:00SPEAKER_00: if you could look into the fact that maybe Daryl could go to the express stream.
- 8:03SPEAKER_00: It's just like 1% short.
- 8:06SPEAKER_00: And then Mrs. Ng says, yes, I can help you.
- 8:09SPEAKER_00: And my mom perks up.
- 8:11SPEAKER_00: I'm still, like, adding nonchalant about the whole thing.
- 8:14SPEAKER_00: And then she says, yeah, I can help you.
- 8:15SPEAKER_00: And my mom says, oh, great, thank you very much.
- 8:17SPEAKER_00: Thank you very much for helping us.
- 8:19SPEAKER_00: I can help you.
- 8:20SPEAKER_00: And then my mom says, oh, what do we need to do?
- 8:23SPEAKER_00: And Mrs. Sun says, if you donate to the school building fund.
- 8:29SPEAKER_00: Do you know, I have two sisters and one mother, which means I have three mothers.
- 8:34SPEAKER_00: For the first time in my life at that time, I was decisive.
- 8:39SPEAKER_00: And not that I was smart, I was just, I was pissed.
- 8:43SPEAKER_00: So I said, no, we're not doing it.
- 8:46SPEAKER_00: Then my mom, no, no, no, no, it's okay.
- 8:48SPEAKER_00: How much?
- 8:51SPEAKER_00: And then she said, well, well.
- 8:52SPEAKER_00: And then Mrs. Ng looks at me and she knows that I was kind of like upset with the whole idea.
- 8:56SPEAKER_00: She said, oh, but look at this young punk.
- 8:58SPEAKER_00: Look at his hair.
- 8:59SPEAKER_00: I mean, what's my hair got to do with it?
- 9:02SPEAKER_00: But anyway, I'm bringing up this thing because
- 9:07SPEAKER_00: After that, I mean, I went on.
- 9:08SPEAKER_00: I had to serve national service and blah, blah.
- 9:11SPEAKER_00: And then I went to uni and all that.
- 9:12SPEAKER_00: Things were good.
- 9:13SPEAKER_00: But I've got to tell you,
- 9:14SPEAKER_00: for a long time,
- 9:16SPEAKER_00: in this Chinese body of mine,
- 9:18SPEAKER_00: was always focused about performing.
- 9:21SPEAKER_00: Because I only realized this about 5,
- 9:24SPEAKER_00: 10 years ago,
- 9:25SPEAKER_00: that when you overemphasize on performing,
- 9:28SPEAKER_00: it really impedes deep learning.
- 9:34SPEAKER_00: Does this make sense?
- 9:36SPEAKER_00: An overemphasis on performance,
- 9:38SPEAKER_00: according to people in the learning sciences,
- 9:40SPEAKER_00: would argue that it impedes any sense of real learning.
- 9:45SPEAKER_00: In general,
- 9:47SPEAKER_00: in the scheme of things,
- 9:49SPEAKER_00: that's what we're going to be talking about,
- 9:51SPEAKER_00: this particular distinction,
- 9:53SPEAKER_00: and why it's not just lip service.
- 9:56SPEAKER_00: I'm sure many of you who go to PDs and stuff, we say, we all value what?
- 10:04SPEAKER_00: We all value learning.
- 10:05SPEAKER_00: We all value developing.
- 10:06SPEAKER_00: Of course, right?
- 10:08SPEAKER_00: But to really,
- 10:10SPEAKER_00: really push towards this in a very personal way,
- 10:13SPEAKER_00: towards this direction,
- 10:15SPEAKER_00: it's going to challenge your identity.
- 10:19SPEAKER_00: It's going to challenge your identity.
- 10:23SPEAKER_00: Okay.
- 10:28SPEAKER_00: So with that,
- 10:29SPEAKER_00: we're gonna talk about,
- 10:32SPEAKER_00: not the 1990s radiohead creep,
- 10:35SPEAKER_00: we're gonna talk a bit about concept creep.
- 10:38SPEAKER_00: Yesterday we talked about this in our newsletter,
- 10:40SPEAKER_00: and on the funnest Friday,
- 10:41SPEAKER_00: we talked about that in a while,
- 10:42SPEAKER_00: but this idea is not mine,
- 10:44SPEAKER_00: this idea is from,
- 10:46SPEAKER_00: From somebody over east, his name is Nick Haslan.
- 10:49SPEAKER_00: Nick Haslan has this term, he calls it concept creep.
- 10:51SPEAKER_00: Concept creep is basically the idea when a definition expands two directions.
- 10:56SPEAKER_00: It expands vertically, which means the milder and milder situations get more inclusive.
- 11:01SPEAKER_00: And then it expands horizontally.
- 11:03SPEAKER_00: The categories get expanded more and more.
- 11:05SPEAKER_00: And he argues that there are a couple of things that get expanded and has phenomena of concept creep.
- 11:13SPEAKER_00: Things like trauma, bullying, prejudice, racism.
- 11:18SPEAKER_00: All these things get expanded.
- 11:20SPEAKER_00: Now,
- 11:20SPEAKER_00: this is not nowhere near so severe,
- 11:22SPEAKER_00: but concept creep is important because it means that when we talk about something,
- 11:26SPEAKER_00: are we talking about the same thing?
- 11:29SPEAKER_00: Do we mean the same thing?
- 11:30SPEAKER_00: Are we really saying it in a precise way?
- 11:33SPEAKER_00: And this is going to be important for our discussion because I want to talk about
- 11:37SPEAKER_00: the mistakes that we make.
- 11:38SPEAKER_00: But before we talk about the mistakes, I want to highlight what it is before we sort of chip it away.
- 11:44SPEAKER_00: And, you know, while Tom, Tom is here today.
- 11:46SPEAKER_00: Hi, Tom.
- 11:47SPEAKER_00: Tom, Emma is going to talk about things that are of substance.
- 11:52SPEAKER_00: No pun intended.
- 11:54SPEAKER_00: I'm going to talk about things that are a little bit more invisible.
- 11:57SPEAKER_00: I'm going to try and make it more visible.
- 12:00SPEAKER_00: I've got nothing else to give other than try to speak on some things that are not there.
- 12:06SPEAKER_00: This is a picture from Officeworks.
- 12:08SPEAKER_00: And, you know, the thing about deliberate practice is that, like this biker, everyone else
- 12:20SPEAKER_00: is doing it wrong.
- 12:25SPEAKER_00: Everyone else is doing it wrong.
- 12:40SPEAKER_00: And we're gonna find a way.
- 12:42SPEAKER_00: We're gonna find a way of not just beating the pack.
- 12:48SPEAKER_00: But we're gonna find a way so that it makes sense to each of you, each of us in this process.
- 12:56SPEAKER_00: So jump back about 10 years ago,
- 12:59SPEAKER_00: when I was first doing my doctoral in Curtin,
- 13:02SPEAKER_00: one of the things that we were trying to do was we wanted to study highly effective therapists.
- 13:07SPEAKER_00: We really wanted to examine that.
- 13:09SPEAKER_00: And Scott Miller,
- 13:10SPEAKER_00: my friend and mentor and collaborator,
- 13:12SPEAKER_00: he had this article in 2007,
- 13:16SPEAKER_00: and he was talking about this idea that he first stumbled upon,
- 13:20SPEAKER_00: this K.
- 13:21SPEAKER_00: Anders Ericsson,
- 13:22SPEAKER_00: who studied a lot of people in developing expertise in other fields,
- 13:26SPEAKER_00: like music,
- 13:28SPEAKER_00: chess,
- 13:28SPEAKER_00: scrabble,
- 13:29SPEAKER_00: sports,
- 13:30SPEAKER_00: you know,
- 13:30SPEAKER_00: all kinds of domains,
- 13:32SPEAKER_00: except
- 13:33SPEAKER_00: our field, except our field.
- 13:35SPEAKER_00: There was zero information about that.
- 13:38SPEAKER_00: So the first question we had to ask was, where did we find these highly effective therapists?
- 13:43SPEAKER_00: So when we combed through the literature, the thing that we found was there was something about that.
- 13:49SPEAKER_00: They call that the master therapists.
- 13:52SPEAKER_00: So if you look through the literature, it's talking about master psychotherapists.
- 13:56SPEAKER_00: But David Alinsky from the University of Chicago,
- 13:58SPEAKER_00: he argued that,
- 13:59SPEAKER_00: but these,
- 14:00SPEAKER_00: how do we define them as master therapists?
- 14:04SPEAKER_00: And it turns out that those things were basically peer nominations.
- 14:10SPEAKER_00: So if you guys all gathered around and then say,
- 14:13SPEAKER_00: hey,
- 14:14SPEAKER_00: Dwayne's the master therapist,
- 14:17SPEAKER_00: and he would be nominated as that,
- 14:19SPEAKER_00: right?
- 14:19SPEAKER_00: I mean, he's probably a pretty good therapist.
- 14:21SPEAKER_00: But it's basically in the study, it is... I just don't know.
- 14:28SPEAKER_00: But the thing is, we thought that was kind of strange, like it was just based on peer nomination.
- 14:33SPEAKER_00: So we thought, okay, how do we then find the people who are really effective?
- 14:39SPEAKER_00: And by that,
- 14:40SPEAKER_00: we meant,
- 14:40SPEAKER_00: okay,
- 14:41SPEAKER_00: so let's confirm if in this situation,
- 14:43SPEAKER_00: this therapist is really good,
- 14:45SPEAKER_00: let's confirm.
- 14:46SPEAKER_00: And turns out that was a real difficult thing to find.
- 14:50SPEAKER_00: And I thought, oh no, I've got no way to study this.
- 14:54SPEAKER_00: And then in Kansas City of all places,
- 14:57SPEAKER_00: In Kansas City, I bumped into my friend, Bill Andrews, who's a dentist.
- 15:03SPEAKER_00: He's a dentist who turned to become from a dentist, turned to a therapist, which is a weird change.
- 15:08SPEAKER_00: And he said, oh yeah, I heard your presentation.
- 15:11SPEAKER_00: I can help you.
- 15:12SPEAKER_00: I was like, yeah, how?
- 15:14SPEAKER_00: He said,
- 15:14SPEAKER_00: well,
- 15:14SPEAKER_00: I have this network of people in the UK,
- 15:18SPEAKER_00: the Practice Research Network,
- 15:19SPEAKER_00: that has got outcomes worth of five years.
- 15:22SPEAKER_00: of data, i.e.
- 15:24SPEAKER_00: they have been collecting outcomes systematically one client at a time for five years.
- 15:30SPEAKER_00: I thought, shit, thank you very much.
- 15:35SPEAKER_00: And that's how the project began.
- 15:37SPEAKER_00: We started to study,
- 15:38SPEAKER_00: we interviewed people,
- 15:39SPEAKER_00: we talked with them,
- 15:40SPEAKER_00: and we wanted to find out a little bit more about the development and the work practices.
- 15:44SPEAKER_00: So in short,
- 15:46SPEAKER_00: some of the things that we found,
- 15:48SPEAKER_00: now this is,
- 15:49SPEAKER_00: I'm throwing it forward to tell you a little bit about not just what we found,
- 15:52SPEAKER_00: it's a consolidation of everything that we've known so far.
- 15:54SPEAKER_00: The profile of a highly effective therapist.
- 15:57SPEAKER_00: It's somebody who is more psychologically minded than biological.
- 16:02SPEAKER_00: It doesn't mean that the person doesn't believe in the effects of having coffee in the morning.
- 16:06SPEAKER_00: It just means that the person tends to have construction,
- 16:11SPEAKER_00: psychological theories to explain certain things.
- 16:14SPEAKER_00: For example,
- 16:14SPEAKER_00: if somebody is depressed,
- 16:16SPEAKER_00: they may have a formulation of how self-criticalness may impact them rather than serotonin,
- 16:24SPEAKER_00: hypothesis, right?
- 16:25SPEAKER_00: They have that sort of view.
- 16:26SPEAKER_00: And the ability to elicit negative feedback.
- 16:30SPEAKER_00: This one is kind of interesting because when we looked at this,
- 16:35SPEAKER_00: highly effective therapists tend to get lower alliance ratings initially compared
- 16:41SPEAKER_00: to the average practitioner.
- 16:45SPEAKER_00: Just think about that.
- 16:47SPEAKER_00: on average,
- 16:48SPEAKER_00: highly effective therapists,
- 16:50SPEAKER_00: if they're monitoring the working alliance,
- 16:52SPEAKER_00: their scores from the working alliance,
- 16:56SPEAKER_00: on average compared to the average practitioners,
- 16:59SPEAKER_00: lower.
- 17:01SPEAKER_00: Very interesting.
- 17:02SPEAKER_00: They seem to be able to elicit negative feedback.
- 17:05SPEAKER_00: So okay, what is it about the way, like how come, right?
- 17:09SPEAKER_00: So another piece is that they have skills in handling challenging situations.
- 17:17SPEAKER_00: And especially when it's more difficult,
- 17:22SPEAKER_00: which means rarer,
- 17:23SPEAKER_00: but they seem to have the ability to do that.
- 17:26SPEAKER_00: They also are more critical.
- 17:27SPEAKER_00: They have more what my colleague in Netherlands called professional self-doubt.
- 17:33SPEAKER_00: Not personal self-doubt.
- 17:36SPEAKER_00: Professional self-doubt, meaning they're never quite fully certain.
- 17:40SPEAKER_00: They don't pretend to be like the confident expert who knows everything.
- 17:45SPEAKER_00: There's always this room for unknowing.
- 17:48SPEAKER_00: And they are also more surprised by the feedback that they get.
- 17:53SPEAKER_00: So it's not like everything they go, oh, we are, I'm surprised.
- 17:57SPEAKER_00: No, it's not that.
- 17:58SPEAKER_00: It just means that when they get feedback,
- 18:00SPEAKER_00: the way that when we studied this,
- 18:02SPEAKER_00: they reported more times where the original idea and conception that they have of
- 18:08SPEAKER_00: their client
- 18:10SPEAKER_00: is altered, is changed.
- 18:14SPEAKER_00: They're not hyper-fixated on their worldview about things.
- 18:17SPEAKER_00: They're willing to let it be altered.
- 18:20SPEAKER_00: And then finally,
- 18:21SPEAKER_00: the thing that,
- 18:21SPEAKER_00: based on the study that we did,
- 18:23SPEAKER_00: the thing that gets emphasized a lot,
- 18:27SPEAKER_00: unfortunately,
- 18:29SPEAKER_00: They spend a lot of time in deliberate practice, i.e.
- 18:33SPEAKER_00: they spend a lot of time doing things to sort of ponder,
- 18:36SPEAKER_00: work at their edge,
- 18:38SPEAKER_00: which we will talk a bit about that.
- 18:39SPEAKER_00: And the difference is quite drastic.
- 18:41SPEAKER_00: If you look at the amount of time they spend,
- 18:43SPEAKER_00: the second,
- 18:44SPEAKER_00: third,
- 18:44SPEAKER_00: fourth quartile spends about 2.5,
- 18:45SPEAKER_00: 2.6 hours per week outside of therapy working and stuff.
- 18:50SPEAKER_00: But when you look at the highly effective therapists,
- 18:52SPEAKER_00: the top quartile,
- 18:54SPEAKER_00: they spend way more time doing that.
- 19:00SPEAKER_00: I've got to say, as an Asian, spending time outside doing this, it's a given.
- 19:05SPEAKER_00: It's like homework.
- 19:06SPEAKER_00: When,
- 19:06SPEAKER_00: you know,
- 19:07SPEAKER_00: 7.30,
- 19:07SPEAKER_00: ABC comes out,
- 19:09SPEAKER_00: this thing about the go-to-bed,
- 19:12SPEAKER_00: you know,
- 19:12SPEAKER_00: that's the time we start to study.
- 19:14SPEAKER_00: You know, that's the time that we, you know.
- 19:17SPEAKER_00: So it's not rocket science.
- 19:19SPEAKER_00: In fact, K. Ernest Erikson has found this in other fields.
- 19:23SPEAKER_00: The amount of time spent is pretty clear.
- 19:27SPEAKER_00: Here's his definition of what deliberate practice is.
- 19:32SPEAKER_00: on this would say it is individualized training activities.
- 19:37SPEAKER_00: I emphasize individualized training activities,
- 19:39SPEAKER_00: especially designed by somebody,
- 19:41SPEAKER_00: a coach or a teacher,
- 19:42SPEAKER_00: who has specific aspects of an individualized performance through successive refinement.
- 19:49SPEAKER_00: Successive refinement.
- 19:50SPEAKER_00: To receive maximal benefit from the feedback,
- 19:52SPEAKER_00: individuals have to monitor their training with full concentration,
- 19:55SPEAKER_00: and it's effortful and it's limited.
- 19:58SPEAKER_00: And it's limited because there's only that much you can push yourself at a given time.
- 20:03SPEAKER_00: So if you take what he's saying,
- 20:07SPEAKER_00: basically what my colleagues and I conceptualized is that we would argue that we
- 20:10SPEAKER_00: need some clear definitions.
- 20:11SPEAKER_00: Because unfortunately, through the years, Erickson unfortunately also has passed away a few years ago.
- 20:18SPEAKER_00: He has never been quite succinct or clear about what that is.
- 20:21SPEAKER_00: And there's a lot of argument going on about how do we define this.
- 20:25SPEAKER_00: And this is relevant to where we might make mistakes.
- 20:29SPEAKER_00: So there are four pillars.
- 20:33SPEAKER_00: There are four pillars in deliberate practice so far, if we unpack from what he said.
- 20:38SPEAKER_00: The first one is individualized.
- 20:42SPEAKER_00: individualize this domain.
- 20:44SPEAKER_00: It has to be specific to you, to me.
- 20:47SPEAKER_00: It has to be very specific to that.
- 20:49SPEAKER_00: Second,
- 20:50SPEAKER_00: it has to be an environment of not just performing feedback,
- 20:54SPEAKER_00: how well you're doing,
- 20:55SPEAKER_00: you're doing it well,
- 20:56SPEAKER_00: you're doing it right,
- 20:57SPEAKER_00: more than that.
- 20:58SPEAKER_00: It has to be about some feedback that's nuanced to help you learn.
- 21:01SPEAKER_00: That's the second domain.
- 21:05SPEAKER_00: And it's not practice makes perfect.
- 21:08SPEAKER_00: Magician Michael Omar says practice makes permanent.
- 21:13SPEAKER_00: Repetition makes permanent.
- 21:14SPEAKER_00: It's successive refinement, meaning, okay, if I figure out what this I need to work on, what's a tweak?
- 21:21SPEAKER_00: What's a single little tweak I can take to step there?
- 21:24SPEAKER_00: And then from here, what's the next tweak I need to do to step the next step?
- 21:28SPEAKER_00: Successive refinement.
- 21:30SPEAKER_00: And finally,
- 21:30SPEAKER_00: the fourth domain is that it has to be guided by somebody who knows your work the
- 21:36SPEAKER_00: way you do what you do,
- 21:39SPEAKER_00: right?
- 21:40SPEAKER_00: Not
- 21:41SPEAKER_00: like some kind of standard that you have to do is just based on what you need to evolve and work in.
- 21:47SPEAKER_00: Another way of putting it, you know, we say we've got to get our comfort zone.
- 21:49SPEAKER_00: It's a very common saying, right?
- 21:51SPEAKER_00: You've got to get our comfort zone, get our comfort zone, but get it to where?
- 21:55SPEAKER_00: Get to where?
- 21:56SPEAKER_00: I would say there's one area that we need to be careful of is not to our panic zone
- 22:00SPEAKER_00: where it gets too much.
- 22:02SPEAKER_00: We need to get towards each of our learning zone, each of our zone-approximal development.
- 22:08SPEAKER_00: Okay.
- 22:10SPEAKER_00: How's that so far?
- 22:13SPEAKER_00: Okay, do yourself a favor.
- 22:16SPEAKER_00: In your note,
- 22:17SPEAKER_00: if you don't mind,
- 22:17SPEAKER_00: so far what's been said,
- 22:19SPEAKER_00: I would like you to just put down one,
- 22:22SPEAKER_00: one little note to yourself.
- 22:25SPEAKER_00: Could be something we said, but a private thought that you have, that you're thinking.
- 22:29SPEAKER_00: And then could you box it up for a second?
- 22:31SPEAKER_00: We're going to look at a little bit more at this seven ways of things that we can have mistakes on.
- 22:39SPEAKER_00: I'm not sure how useful this road sign is.
- 22:44SPEAKER_00: And my hope is that the seven other points here might be a little bit more useful
- 22:50SPEAKER_00: on where we could go wrong.
- 22:51SPEAKER_00: Because if we could see that, then we could just keep our eyes on the path.
- 22:55SPEAKER_00: I mean, the first one is pretty important.
- 22:58SPEAKER_00: And once you hear it, it's hard to unhear it because it gets quite obvious after the fact.
- 23:03SPEAKER_00: Deliberate practice is not clinical practice.
- 23:06SPEAKER_00: You and I are in a field where when we say practice, it means the real thing.
- 23:14SPEAKER_00: It means the real thing.
- 23:16SPEAKER_00: And if you kind of visualize the therapy box, we have certain methodologies and therapeutic approaches.
- 23:23SPEAKER_00: We have a certain nomenclature,
- 23:24SPEAKER_00: the way we diagnose and label,
- 23:26SPEAKER_00: so that we get a hang of what we're dealing with,
- 23:29SPEAKER_00: right?
- 23:29SPEAKER_00: This little therapy box in here.
- 23:31SPEAKER_00: Kind of important, kind of, but deliberate practice is where it's outside of that.
- 23:41SPEAKER_00: It's everything outside of that.
- 23:43SPEAKER_00: Everything outside of that that makes the difference.
- 23:46SPEAKER_00: In fact, if you think about clinical practice, it's kind of like this little graph.
- 23:50SPEAKER_00: With time, you increase with experience.
- 23:55SPEAKER_00: And then if you,
- 23:56SPEAKER_00: like most of you who go through some years in clinical practice,
- 24:00SPEAKER_00: you might recall,
- 24:01SPEAKER_00: especially those who are under five years,
- 24:02SPEAKER_00: you might recall going through this period,
- 24:04SPEAKER_00: this valley of doubt.
- 24:06SPEAKER_00: You're not so sure, what in the world am I doing?
- 24:10SPEAKER_00: But then if you hang on long enough,
- 24:11SPEAKER_00: you start to pick up,
- 24:12SPEAKER_00: there's a sense of competency arising from that.
- 24:16SPEAKER_00: But the evidence of this is that if you look at the intersection between experience,
- 24:23SPEAKER_00: confidence, competence, the outcomes actually plateaus quite easily.
- 24:29SPEAKER_00: In fact, in one of the largest study done in Calgary, Canada, they found something that's quite sobering.
- 24:37SPEAKER_00: 75 therapists involved over 17 years' worth of outcome data.
- 24:41SPEAKER_00: They found that outcomes on average decline over time.
- 24:46SPEAKER_00: Meaning to say that the more experienced therapists actually have poorer outcomes as time went on.
- 24:57SPEAKER_00: Tom, you're nodding.
- 25:01SPEAKER_00: Yeah,
- 25:02SPEAKER_00: I don't know about you,
- 25:03SPEAKER_00: but when I first heard about this,
- 25:05SPEAKER_00: it was kind of scary to think about how Anders Eriksson talks about this.
- 25:10SPEAKER_00: His assessment of the plateau was correct,
- 25:12SPEAKER_00: but the graph actually tilts a little bit more downwards in decline.
- 25:19SPEAKER_00: So when somebody says that they have 20 years of experience,
- 25:23SPEAKER_00: it actually means one year of experience repeated 19 more times.
- 25:30SPEAKER_00: Practice makes perfect.
- 25:35SPEAKER_00: So it looks a bit more like this.
- 25:36SPEAKER_00: Number two, DP is not model-specific.
- 25:40SPEAKER_00: Deliberate practice is not model-specific.
- 25:44SPEAKER_00: If you survey the landscape in psychotherapy,
- 25:47SPEAKER_00: literature,
- 25:48SPEAKER_00: outcomes,
- 25:48SPEAKER_00: books,
- 25:49SPEAKER_00: and all that,
- 25:50SPEAKER_00: all you have to do,
- 25:51SPEAKER_00: right,
- 25:51SPEAKER_00: just go to Amazon,
- 25:52SPEAKER_00: type this in.
- 25:54SPEAKER_00: And if you haven't seen it yet, there's a whole proliferation of books in the last two, three years.
- 26:03SPEAKER_00: There's DP for schema therapy.
- 26:05SPEAKER_00: There's DP for CBT.
- 26:06SPEAKER_00: There's DP for EFT.
- 26:07SPEAKER_00: There's DP for, you know, all this sort of stuff.
- 26:10SPEAKER_00: And I think it's interesting.
- 26:12SPEAKER_00: It's interesting.
- 26:13SPEAKER_00: But my colleagues and I are worried.
- 26:16SPEAKER_00: We're worried that we are backing up the same cycle that we have had in the last 50,
- 26:23SPEAKER_00: 60 years,
- 26:24SPEAKER_00: that we are still doing the same thing.
- 26:27SPEAKER_00: How many of you have seen this graph before?
- 26:30SPEAKER_00: Yep.
- 26:31SPEAKER_00: Yep.
- 26:33SPEAKER_00: So this is a graph by Michael Lambert and his colleague,
- 26:35SPEAKER_00: and they kind of looked at what are the things that contribute to outcomes.
- 26:40SPEAKER_00: When they did this in the late 1990s, this was an estimate.
- 26:45SPEAKER_00: They suspected based on what they thought might be.
- 26:49SPEAKER_00: So right now, we have an update of this.
- 26:53SPEAKER_00: Right now, we have something that's an update of this.
- 26:56SPEAKER_00: It's based on a whole accumulation of work thanks to people like Bruce Wample from Wisconsin.
- 27:01SPEAKER_00: If you want to geek out,
- 27:02SPEAKER_00: you could check out his book,
- 27:03SPEAKER_00: The Great Psychotherapy Debate,
- 27:05SPEAKER_00: version number two.
- 27:06SPEAKER_00: Look at the edition number two to look at that.
- 27:08SPEAKER_00: And in summary, it looks a bit like this.
- 27:10SPEAKER_00: If you look at the treatment effects,
- 27:11SPEAKER_00: you want to zoom in and see what are some of the things contributing for outcomes,
- 27:15SPEAKER_00: right?
- 27:15SPEAKER_00: Alliance matters a lot,
- 27:17SPEAKER_00: as we know,
- 27:18SPEAKER_00: but there's a bit of nuance,
- 27:19SPEAKER_00: as I mentioned about highly effective therapists,
- 27:21SPEAKER_00: that if you look at it over time,
- 27:23SPEAKER_00: the trajectory is different.
- 27:24SPEAKER_00: Highly effective therapists tend to have a gradual increase of alliance.
- 27:28SPEAKER_00: Doesn't mean go screw it up at the first session,
- 27:31SPEAKER_00: doesn't mean that,
- 27:32SPEAKER_00: but what they do is they improve their engagement over time,
- 27:36SPEAKER_00: as opposed to high engagement throughout.
- 27:40SPEAKER_00: And then you look at expectancy,
- 27:41SPEAKER_00: meaning how much do you believe and what you do,
- 27:43SPEAKER_00: whether you're doing MI,
- 27:44SPEAKER_00: you're doing metacognitive,
- 27:46SPEAKER_00: you're doing mindfulness,
- 27:47SPEAKER_00: a schema.
- 27:47SPEAKER_00: If you believe and you convey that, that's potent.
- 27:51SPEAKER_00: That's really potent.
- 27:53SPEAKER_00: And the lion's share of the impact of treatment outcomes seems to be on therapist effects, right?
- 28:00SPEAKER_00: Therapist effects accounts for about 5% to 9%,
- 28:03SPEAKER_00: meaning who is the treatment provider matters more than the approach itself.
- 28:09SPEAKER_00: Treatment itself, 0 to 1% of outcomes.
- 28:19SPEAKER_00: 0 to 1% of outcomes.
- 28:21SPEAKER_00: Now, when you began, think about when you first began.
- 28:26SPEAKER_00: most of us want to cling on to some modality, right?
- 28:30SPEAKER_00: We want to hold on to something to give us some sense of like what to do and structure.
- 28:36SPEAKER_00: But ultimately, I think what we're all after is some kind of scaffold, some kind of structure in that.
- 28:42SPEAKER_00: Because structure,
- 28:43SPEAKER_00: we tend to conflate models and structure as the same thing,
- 28:46SPEAKER_00: but structure has a scaffold.
- 28:48SPEAKER_00: Structure creates impact, impact creates engagement, engagement creates outcome.
- 28:53SPEAKER_00: But if you were to ask yourself to think about what exactly is structure,
- 28:57SPEAKER_00: fundamentally structure has three things.
- 28:59SPEAKER_00: Structure is an understanding at any given moment.
- 29:04SPEAKER_00: Where are you?
- 29:06SPEAKER_00: Where are you going?
- 29:08SPEAKER_00: Why?
- 29:10SPEAKER_00: Just these three.
- 29:11SPEAKER_00: Where are you with your clients?
- 29:15SPEAKER_00: Where are you going?
- 29:17SPEAKER_00: What's the general direction?
- 29:18SPEAKER_00: If you're more CBT-ish, you're behaviorless, you think about goals and all that, sure.
- 29:22SPEAKER_00: But more even existentially, you think about where am I going in my life?
- 29:28SPEAKER_00: That's two.
- 29:28SPEAKER_00: And why?
- 29:30SPEAKER_00: What's the why behind all of that?
- 29:35SPEAKER_00: And we got to ask,
- 29:36SPEAKER_00: well,
- 29:36SPEAKER_00: how come when it comes to PDs,
- 29:39SPEAKER_00: continuing education,
- 29:40SPEAKER_00: licensing and all that,
- 29:41SPEAKER_00: how come this doesn't make us a better therapist?
- 29:44SPEAKER_00: These things don't impact an outcome.
- 29:46SPEAKER_00: And I would argue one of the things that is lacking is that it lacks a sense of specific,
- 29:51SPEAKER_00: like something like you mentioned,
- 29:53SPEAKER_00: something of your own desire,
- 29:54SPEAKER_00: a certain directiveness that has an influence on client outcomes.
- 29:58SPEAKER_00: And I'm going to talk about three domains that's important.
- 30:01SPEAKER_00: But first, I want to talk about bank robbers,
- 30:04SPEAKER_00: DJs and preachers.
- 30:08SPEAKER_00: Overlaps.
- 30:09SPEAKER_00: I love Venn diagrams.
- 30:10SPEAKER_00: The bank robbers and the DJs, everyone on the floor.
- 30:14SPEAKER_00: Preacher and the DJ, are you with me?
- 30:18SPEAKER_00: And the bank robber and the preachers, give me your money.
- 30:23SPEAKER_00: And all three of them, put your hands up.
- 30:30SPEAKER_00: I think that when it comes to training, there are three knowledge that we need to hold.
- 30:36SPEAKER_00: The three knowledge, one is, the first one I call it content knowledge.
- 30:40SPEAKER_00: Content knowledge just means the information.
- 30:42SPEAKER_00: Do you have information about certain psychopathology,
- 30:46SPEAKER_00: certain presentation,
- 30:48SPEAKER_00: certain clinical abnormality or things that related to interpersonal issues that
- 30:54SPEAKER_00: you face with your clients and also in their lives,
- 30:57SPEAKER_00: I mean?
- 30:58SPEAKER_00: But content knowledge is not enough.
- 31:01SPEAKER_00: Information is not transformation.
- 31:04SPEAKER_00: Because if it is, what we need is some self-help books, right?
- 31:10SPEAKER_00: Second is process knowledge.
- 31:12SPEAKER_00: Process knowledge means given what we know, how do we have conversation about it in therapeutic settings?
- 31:21SPEAKER_00: How do we engage somebody through the conversational reality of therapy?
- 31:27SPEAKER_00: And then finally, conditional knowledge means if the conditions change.
- 31:33SPEAKER_00: So you might have somebody that you're meeting, let's say presents with anxiety.
- 31:40SPEAKER_00: And you have a certain frame, a certain blueprint of how you work with them.
- 31:44SPEAKER_00: But what if the person's feeling anxious and depressed because of self-criticalness?
- 31:49SPEAKER_00: How would you work with them?
- 31:50SPEAKER_00: But if the person presents the same symptoms, how would you work with them?
- 31:54SPEAKER_00: It was because of bereavement.
- 31:59SPEAKER_00: You could hear your mind going in a different direction there, right?
- 32:02SPEAKER_00: That's conditional knowledge.
- 32:05SPEAKER_00: It means if the sort of permutations change, what do we do with that?
- 32:10SPEAKER_00: And someone once said this.
- 32:13SPEAKER_00: He said,
- 32:14SPEAKER_00: a full knowledge of psychiatric and psychological information with a brilliant
- 32:17SPEAKER_00: intellect capable of applying this knowledge is in and of itself no guarantee of
- 32:23SPEAKER_00: therapeutic skill.
- 32:25SPEAKER_00: This was said by somebody in the 1930s, and he was only in his 30s when he said this.
- 32:34SPEAKER_00: This was none other than Carl Rogers.
- 32:39SPEAKER_00: Man, it's almost, what, 90, 80 over a year since that time?
- 32:43SPEAKER_00: Yeah, pretty long time, isn't it?
- 32:46SPEAKER_00: Next, number three, DP is not reflective practice.
- 32:49SPEAKER_00: Sometimes,
- 32:50SPEAKER_00: you know,
- 32:51SPEAKER_00: I'm not trying to,
- 32:52SPEAKER_00: like,
- 32:53SPEAKER_00: chew on the importance of semantics,
- 32:55SPEAKER_00: but reflection is necessary but not sufficient.
- 33:01SPEAKER_00: Reflection is necessary but it's not sufficient.
- 33:04SPEAKER_00: Why?
- 33:05SPEAKER_00: Why?
- 33:06SPEAKER_00: Homer would tell you this,
- 33:08SPEAKER_00: Stephen Walfish,
- 33:09SPEAKER_00: the late Stephen Walfish,
- 33:10SPEAKER_00: when he asked private practitioners how effective they thought they were,
- 33:14SPEAKER_00: most of them rated themselves about the 80th percentile,
- 33:16SPEAKER_00: which breaks the bell curve.
- 33:18SPEAKER_00: And we thought,
- 33:19SPEAKER_00: okay,
- 33:20SPEAKER_00: let's kind of replicate this in our study,
- 33:22SPEAKER_00: and we asked people that we knew of the outcomes,
- 33:25SPEAKER_00: and it turns out their own self-assessment has got no correlation with their actual performance.
- 33:31SPEAKER_00: Their own reflection of their own work is not tied into reality.
- 33:38SPEAKER_00: And just a few weeks ago, we just released a study in China.
- 33:42SPEAKER_00: We did the same thing with Chinese therapists.
- 33:45SPEAKER_00: Turns out that our humility and modesty as Asians has no impact on our self-assessment bias as well.
- 33:52SPEAKER_00: We Chinese were also inflated.
- 33:55SPEAKER_00: To look at the difference in self-assessment, so again, quartiles.
- 33:59SPEAKER_00: I know I failed in math.
- 34:01SPEAKER_00: There should be a fourth quartile,
- 34:02SPEAKER_00: but we don't have a fourth quartile because there was not enough therapists to
- 34:06SPEAKER_00: represent the people who were the least effective.
- 34:08SPEAKER_00: I think you know why that is.
- 34:10SPEAKER_00: So we thought it's not fair to compare.
- 34:12SPEAKER_00: But when we compared the highly effective to the average practitioners,
- 34:16SPEAKER_00: this is what we found of their own view of how effective they are.
- 34:20SPEAKER_00: The highly effective therapists thought they were about the 72nd percentile.
- 34:27SPEAKER_00: And the other two groups thought they were doing about the same.
- 34:34SPEAKER_00: So there is limits to our own capacity to see things.
- 34:39SPEAKER_00: We did a study as well when we tried to, we called it the difficult conversations in therapy in 2015.
- 34:45SPEAKER_00: We did a pilot study.
- 34:46SPEAKER_00: We put through therapies through difficult situations.
- 34:49SPEAKER_00: They watched a video and they had to try and respond.
- 34:51SPEAKER_00: And then we helped them with giving them specific feedback.
- 34:54SPEAKER_00: Seems that generally people do improve.
- 34:56SPEAKER_00: But we thought, okay, let's do a bit of a randomized study.
- 34:58SPEAKER_00: So this paper is about to be released in the next week or two.
- 35:02SPEAKER_00: It's taken years to get this out.
- 35:04SPEAKER_00: But this is what we found in a randomized situation.
- 35:08SPEAKER_00: We had a control group,
- 35:09SPEAKER_00: meaning the control group was just asked to see various difficult clinical scenarios,
- 35:15SPEAKER_00: and they did their best to respond.
- 35:17SPEAKER_00: And they had to do their own self-reflection process.
- 35:20SPEAKER_00: They had to do their own self-reflection.
- 35:23SPEAKER_00: And in that process, by the way, it's two weeks long.
- 35:26SPEAKER_00: It's two weeks long.
- 35:26SPEAKER_00: They said a lot of time to chew on it.
- 35:29SPEAKER_00: The other group that you're about to see, they were given feedback.
- 35:34SPEAKER_00: They were not given performance feedback.
- 35:39SPEAKER_00: They were given little nuance,
- 35:41SPEAKER_00: some principle-based feedback about how to think about the situation and respond in
- 35:45SPEAKER_00: their own unique ways.
- 35:47SPEAKER_00: This is what we found.
- 35:50SPEAKER_00: The group in the control group, the red, over different scenarios, they scored this way.
- 35:58SPEAKER_00: And the group that was getting the feedback, they improved.
- 36:02SPEAKER_00: This was not, again, it's not a surprising thing.
- 36:06SPEAKER_00: What was surprising was that when it came to scenario four and scenario eight, we changed the scenarios.
- 36:17SPEAKER_00: We gave them a totally new scenario,
- 36:19SPEAKER_00: meaning what they learned from here,
- 36:21SPEAKER_00: they were able to transfer that into a different situation.
- 36:26SPEAKER_00: Next, number four, DP is not purposeful practice.
- 36:32SPEAKER_00: DP is not purposeful practice.
- 36:34SPEAKER_00: So what is purposeful practice?
- 36:37SPEAKER_00: A good way maybe we can compare this with the triangle,
- 36:41SPEAKER_00: it is guided by someone,
- 36:43SPEAKER_00: a teacher,
- 36:44SPEAKER_00: who runs a curriculum,
- 36:45SPEAKER_00: but the curriculum is course learning objective.
- 36:48SPEAKER_00: It is not specific to your learning objective.
- 36:55SPEAKER_00: It's based on your results, it's based on the performance, and it's about doing more, reps.
- 37:03SPEAKER_00: There's nothing wrong with purposeful practice because we do need that,
- 37:06SPEAKER_00: especially in teaching situations,
- 37:09SPEAKER_00: especially when you're beginning,
- 37:10SPEAKER_00: you may need some of that,
- 37:11SPEAKER_00: but there is a distinction.
- 37:13SPEAKER_00: Because if you see this, you might recall this.
- 37:15SPEAKER_00: They are a little bit different, isn't it?
- 37:17SPEAKER_00: It's individualized.
- 37:18SPEAKER_00: The feedback is more nuanced.
- 37:20SPEAKER_00: It's successive tweaking, right?
- 37:22SPEAKER_00: Because all of us need to figure out a way to be able to do something that's unique to us, right?
- 37:28SPEAKER_00: You don't want to end up in this comparatition.
- 37:32SPEAKER_00: And like any kind of path, this is the path that's created.
- 37:37SPEAKER_00: We are asked to go a certain way.
- 37:40SPEAKER_00: But if you let people have their way, they're not going to take it that way.
- 37:46SPEAKER_00: They're going to find their own way to deal with that.
- 37:50SPEAKER_00: So it's important that while we're thinking that we find a way, things do catch up.
- 37:57SPEAKER_00: We've got to always be tweaking and adjusting with each person and not thinking
- 38:01SPEAKER_00: that that's the only one way,
- 38:03SPEAKER_00: the be all and the end all.
- 38:04SPEAKER_00: Next, DP is not about you.
- 38:07SPEAKER_00: You know, one time this girl, I mean, she comes from the Irish family.
- 38:12SPEAKER_00: In the Irish family, they sing and they dance a lot.
- 38:15SPEAKER_00: It's not a unique thing.
- 38:17SPEAKER_00: But one day,
- 38:19SPEAKER_00: the cousins and aunties and uncles came over,
- 38:20SPEAKER_00: and the mom went to Sarah and said,
- 38:22SPEAKER_00: hey,
- 38:22SPEAKER_00: Sarah,
- 38:23SPEAKER_00: come on over.
- 38:23SPEAKER_00: Come out from your room.
- 38:25SPEAKER_00: She's about eight, nine, and she said, take out your guitar and come and sing for us.
- 38:29SPEAKER_00: And Sarah says, no.
- 38:30SPEAKER_00: And mom says, why not?
- 38:33SPEAKER_00: Just take your guitar, come and sing for us.
- 38:34SPEAKER_00: No, I'm not doing that.
- 38:36SPEAKER_00: Why are you not doing that?
- 38:38SPEAKER_00: All these aunties and uncles and cousins, I don't see them often.
- 38:40SPEAKER_00: What you do is kind of embarrassing.
- 38:42SPEAKER_00: And they go back and forth and arguing.
- 38:43SPEAKER_00: And the mom lost it.
- 38:45SPEAKER_00: And the mom just stamped her foot down and said, Honey, it's not about you.
- 38:51SPEAKER_00: Just take your guitar, come out here and sing for us.
- 38:55SPEAKER_00: Flash forward 20 years later, she's a singer.
- 38:58SPEAKER_00: And she's on stage.
- 38:59SPEAKER_00: And the spotlight, Dwayne knows this, you're a performer, right?
- 39:01SPEAKER_00: The spotlight's all on who?
- 39:05SPEAKER_00: On her, the performer, right?
- 39:07SPEAKER_00: It's on the performer.
- 39:09SPEAKER_00: But she just unconsciously remembers what her mom says.
- 39:13SPEAKER_00: Honey, it's not about you.
- 39:15SPEAKER_00: It's not about you.
- 39:17SPEAKER_00: Because when you're there for a concert, you're there for the audience.
- 39:20SPEAKER_00: You're there for the people.
- 39:21SPEAKER_00: It's not about you.
- 39:22SPEAKER_00: It's about them.
- 39:23SPEAKER_00: It's how you help them have a great moment.
- 39:26SPEAKER_00: Any of you have done any training in public speaking before?
- 39:30SPEAKER_00: you know there's what you have here what's that I suddenly lost the term there's a
- 39:36SPEAKER_00: group all over the world that trains in public speaking there you go Toastmasters
- 39:41SPEAKER_00: Toastmasters one of them I know sometimes they would say okay stand in front of the
- 39:45SPEAKER_00: mirror get ready to deliver your speech and do that right and do that that's
- 39:49SPEAKER_00: probably the worst advice you could give because why
- 39:55SPEAKER_00: Because it's not about you, yes.
- 39:57SPEAKER_00: You become too self-conscious.
- 40:00SPEAKER_00: You become overly focused about you.
- 40:03SPEAKER_00: And that's not the point.
- 40:04SPEAKER_00: And the way that we can get away from this de-emphasis of focus is we focus on the client,
- 40:09SPEAKER_00: get as close as possible to their evolution one session at a time.
- 40:13SPEAKER_00: Do not get detached from their outcome.
- 40:15SPEAKER_00: The only way to do that is to be systematic about that.
- 40:18SPEAKER_00: And in terms of the deliberate practice effort, it's very easy to get good at an instrument.
- 40:26SPEAKER_00: It's very easy to get good at an instrument.
- 40:28SPEAKER_00: It's much harder to get good at the song craft.
- 40:33SPEAKER_00: Are you with me?
- 40:35SPEAKER_00: It's very easy.
- 40:36SPEAKER_00: You just practice the scales.
- 40:37SPEAKER_00: You just play the thing, right?
- 40:39SPEAKER_00: You just practice, and you work on those little things.
- 40:41SPEAKER_00: Because it's a kind environment, that's what they call it.
- 40:44SPEAKER_00: It's very easy work.
- 40:45SPEAKER_00: But you try to improve at writing a good song.
- 40:48SPEAKER_00: You try to be the next Adele or Taylor Swift.
- 40:50SPEAKER_00: Forget it.
- 40:51SPEAKER_00: It's really hard.
- 40:52SPEAKER_00: It's really, really difficult.
- 40:55SPEAKER_00: So we need to be systematic on the way that we do it.
- 40:57SPEAKER_00: The way that we can, and we talk about this in a couple of our publications, is there are four steps.
- 41:04SPEAKER_00: The first thing that we need to do is to be able to integrate client outcome measures as a base.
- 41:10SPEAKER_00: And once you have that, you can develop your baseline, meaning on aggregate,
- 41:16SPEAKER_00: not just with one client at a time, but on aggregate, how are you doing?
- 41:19SPEAKER_00: And then number three,
- 41:20SPEAKER_00: you could figure out what's a leverage,
- 41:23SPEAKER_00: what's something that you can work on that's a bang for the buck,
- 41:25SPEAKER_00: that has general improvement,
- 41:27SPEAKER_00: that has an impact on other people,
- 41:29SPEAKER_00: not just one client,
- 41:31SPEAKER_00: and you can develop a learning system that's sustainable over time to be able to do that.
- 41:39SPEAKER_00: Next, DP needs guidance.
- 41:44SPEAKER_00: DP needs guidance.
- 41:47SPEAKER_00: This is a common question that I get asked when we run the intensive workshops,
- 41:51SPEAKER_00: they ask,
- 41:51SPEAKER_00: so can I do this on my own?
- 41:53SPEAKER_00: I think that's the aim, of course.
- 41:55SPEAKER_00: The aim is independence, right?
- 41:57SPEAKER_00: I mean, you don't want them to be always dependent on somebody, but they can go and evolve to that.
- 42:03SPEAKER_00: But first, you have to start with some kind of guidance.
- 42:06SPEAKER_00: Why?
- 42:07SPEAKER_00: When we survey and we ask people,
- 42:08SPEAKER_00: what is the single biggest challenge that people face in the professional development,
- 42:12SPEAKER_00: people who are the edge of working in deliberate practice,
- 42:16SPEAKER_00: This is what they say.
- 42:19SPEAKER_00: There are a couple of people who said the difficulty in work-life balance.
- 42:22SPEAKER_00: Some talk about self-doubt, as we mentioned.
- 42:26SPEAKER_00: But many of them don't know what to work on,
- 42:30SPEAKER_00: don't know what exactly they need to focus and work on,
- 42:33SPEAKER_00: because there's so many things that you could be working on.
- 42:36SPEAKER_00: But if you chase two rabbits, you catch none.
- 42:41SPEAKER_00: Very important for us to be able to focus and to figure out what actually has leverage.
- 42:46SPEAKER_00: Then let's turn to our signature pedagogy, clinical supervision.
- 42:51SPEAKER_00: Really important, really important in our development.
- 42:54SPEAKER_00: But this is what we found in the studies looking at the impact of clinical supervision on client outcome.
- 43:00SPEAKER_00: And there are studies that have been done about this with large sample size, right?
- 43:04SPEAKER_00: They found that supervision variance explained about less than 1%, in fact, about 0.8% to 0.9%.
- 43:10SPEAKER_00: of client outcome.
- 43:13SPEAKER_00: And as if they couldn't trust the Canadians,
- 43:15SPEAKER_00: the Americans did the same replication study,
- 43:18SPEAKER_00: and they found that supervision accounts for zero percent of the variance in client outcome.
- 43:26SPEAKER_00: Right?
- 43:26SPEAKER_00: Why is that the case?
- 43:27SPEAKER_00: Why is that the case?
- 43:29SPEAKER_00: And if you stop to think about this,
- 43:31SPEAKER_00: Edward Watkins,
- 43:32SPEAKER_00: Jr.,
- 43:33SPEAKER_00: he would say that if we cannot show that supervision affects patient or client outcomes,
- 43:40SPEAKER_00: then how can we justify the amount of time,
- 43:43SPEAKER_00: money,
- 43:43SPEAKER_00: and spend in that domain of emphasis?
- 43:47SPEAKER_00: Curious case in point, one of the world's greatest coach, his name is John Wooden, basketball coach.
- 43:54SPEAKER_00: He won the Medal of Honor when Obama was president.
- 43:57SPEAKER_00: And they studied him with fair level of scrutiny because he's so well-loved.
- 44:04SPEAKER_00: And one of the things he said that I really liked,
- 44:06SPEAKER_00: he said,
- 44:07SPEAKER_00: people don't care how much you know unless they know how much you care.
- 44:13SPEAKER_00: People don't care about how much you know unless they know how much you care.
- 44:16SPEAKER_00: And people felt that from him.
- 44:18SPEAKER_00: People felt that from him.
- 44:19SPEAKER_00: So let me preface with that.
- 44:21SPEAKER_00: But what they found when they examined the way he coached was that 75% of the time when he was training,
- 44:30SPEAKER_00: The place was spent not so much as information,
- 44:35SPEAKER_00: but he was providing discreet information,
- 44:39SPEAKER_00: what to do,
- 44:40SPEAKER_00: what not to do,
- 44:41SPEAKER_00: how to bring it down,
- 44:42SPEAKER_00: how to bring it up on certain things.
- 44:45SPEAKER_00: In contrast, 7% of the time was spent dispensing compliments or disapproval.
- 44:56SPEAKER_00: I mean, just think about that for a second.
- 44:59SPEAKER_00: I think sometimes it might render us a bit more speechless if we can't say,
- 45:03SPEAKER_00: oh,
- 45:03SPEAKER_00: that's good,
- 45:04SPEAKER_00: that's great,
- 45:05SPEAKER_00: perfect,
- 45:06SPEAKER_00: wonderful,
- 45:06SPEAKER_00: right?
- 45:07SPEAKER_00: Whereas he's very specific on the way where he dispenses feedback.
- 45:13SPEAKER_00: Finally,
- 45:16SPEAKER_00: I left the last two curly ones here,
- 45:17SPEAKER_00: but the last one is I don't think deliberate practice should be mandated.
- 45:26SPEAKER_00: When I was preparing for this,
- 45:28SPEAKER_00: somebody sent me this little document,
- 45:33SPEAKER_00: professional competency for psychologists from APRA.
- 45:35SPEAKER_00: Anybody seen this, an advanced copy of this?
- 45:39SPEAKER_00: It's a new one that just came out.
- 45:41SPEAKER_00: Maybe I should show it to everybody, but it looks something like that.
- 45:46SPEAKER_00: And one of the things, competency-free, it says, exercises, professional reflexivity,
- 45:56SPEAKER_00: Big word, reflexivity.
- 45:59SPEAKER_00: Purposeful and deliberate practice.
- 46:03SPEAKER_00: And self-care, don't forget about yourself.
- 46:07SPEAKER_00: Yeah, competency three, especially on 3.6.
- 46:11SPEAKER_00: So I'm not against the idea, but DP is not competency.
- 46:19SPEAKER_00: DP is excellence.
- 46:22SPEAKER_00: You're pushing, you're pushing even beyond what is required of you.
- 46:26SPEAKER_00: So I'm not sure if we should go down there to say that that's where we need to go.
- 46:32SPEAKER_00: But in summary,
- 46:35SPEAKER_00: DP is not clinical practice.
- 46:36SPEAKER_00: It's not model-specific.
- 46:37SPEAKER_00: It's not reflective practice, though reflections are necessary.
- 46:40SPEAKER_00: It's not purposeful practice, though purposeful practice has its place.
- 46:44SPEAKER_00: It's not about you.
- 46:46SPEAKER_00: DP needs guidance and should not be mandated.
- 46:49SPEAKER_00: So let me sum it up in a way of thinking about this as my three wishes for you on
- 46:55SPEAKER_00: what we could go with this conversation.
- 46:58SPEAKER_00: There is a difference between evidence-based practice versus practice-based evidence.
- 47:03SPEAKER_00: It's not a play of words,
- 47:05SPEAKER_00: but evidence-based practice is based on what the clinical research is showing us.
- 47:09SPEAKER_00: I think that's important, but I would argue that it would be great if you could build your own evidence.
- 47:15SPEAKER_00: Show of hands if you're already using some kind of systematic client outcomes in your clinical practice.
- 47:22SPEAKER_00: Yep.
- 47:23SPEAKER_00: So it would be great for more of you to do that,
- 47:25SPEAKER_00: and not just do that,
- 47:27SPEAKER_00: but develop your own baseline,
- 47:28SPEAKER_00: develop your own little small data.
- 47:31SPEAKER_00: The small data is way more powerful than big data, which is detached, impersonal.
- 47:37SPEAKER_00: This is more localized, because what's best may not be best for you.
- 47:45SPEAKER_00: So if you could have that information, it'd be really useful.
- 47:48SPEAKER_00: Then you can combine your intuition with the data for you to make better decisions as you go.
- 47:52SPEAKER_00: And you are able to tweak because the best form of standardization is kind of customization.
- 47:58SPEAKER_00: Number two, my wish for you is not just focus on doing things right.
- 48:03SPEAKER_00: but placing your attention on doing the right things,
- 48:06SPEAKER_00: doing things that actually has leverage on your outcomes,
- 48:09SPEAKER_00: because outcomes,
- 48:10SPEAKER_00: it's a hard thing to think about how we can actually influence that.
- 48:13SPEAKER_00: We need to do things that's predictive and influencible, things that can actually...
- 48:19SPEAKER_00: have to leverage.
- 48:20SPEAKER_00: So one of the documents that we created is called the taxonomy of deliberate practice activities.
- 48:24SPEAKER_00: It helps you break down with your supervisor in consultation of what you can work through.
- 48:30SPEAKER_00: I think we're on version 6.1 now.
- 48:34SPEAKER_00: There's many iterations.
- 48:35SPEAKER_00: Later on, you get a link.
- 48:37SPEAKER_00: You could download this for you.
- 48:38SPEAKER_00: And then my wish for you on this is to be able to focus on learning.
- 48:45SPEAKER_00: You know, my mom then sort of chuckles.
- 48:47SPEAKER_00: We're back in the principal's office with the boys' sweat and talcum powder.
- 48:51SPEAKER_00: We're in there.
- 48:53SPEAKER_00: My mom says something to the principal or to me.
- 48:56SPEAKER_00: I don't know.
- 48:57SPEAKER_00: Maybe she's just commenting.
- 48:58SPEAKER_00: She said something that didn't make sense to me.
- 49:01SPEAKER_00: It only started to strike me more recently in my 40s.
- 49:04SPEAKER_00: And she laughed when the principal said about donating the money.
- 49:09SPEAKER_00: And she laughed even more when I said, no, we're not going to do that.
- 49:12SPEAKER_00: We're not going to donate.
- 49:14SPEAKER_00: But she said, oh, it's OK.
- 49:16SPEAKER_00: We keep it as that.
- 49:17SPEAKER_00: He will stay for five years.
- 49:20SPEAKER_00: Maybe Daryl is just a late bloomer.
- 49:24SPEAKER_00: And I thought, what does that mean?
- 49:25SPEAKER_00: Is that an insult or what?
- 49:28SPEAKER_00: But I think it's really important because if we take time to be able to do what we
- 49:33SPEAKER_00: need to do in our own time,
- 49:35SPEAKER_00: we can then be able to grow.
- 49:38SPEAKER_00: Because the things that we want to do when we're learning is not
- 49:41SPEAKER_00: to be a dabbler,
- 49:43SPEAKER_00: somebody who's just,
- 49:44SPEAKER_00: you know,
- 49:45SPEAKER_00: try something really hard,
- 49:46SPEAKER_00: and then after efforts decline,
- 49:49SPEAKER_00: nor are we trying to be kind of a hacker,
- 49:51SPEAKER_00: where like,
- 49:52SPEAKER_00: yeah,
- 49:52SPEAKER_00: if I learn this one specific model,
- 49:55SPEAKER_00: schema therapy for borderline personality disorder,
- 49:57SPEAKER_00: if I get this right,
- 49:58SPEAKER_00: and then,
- 49:58SPEAKER_00: you know,
- 49:59SPEAKER_00: it's not really gonna go in the long run,
- 50:00SPEAKER_00: or you're a bit more obsessive,
- 50:02SPEAKER_00: I'm a bit more obsessive,
- 50:03SPEAKER_00: you know,
- 50:04SPEAKER_00: you wanna,
- 50:04SPEAKER_00: yeah,
- 50:05SPEAKER_00: go down that rabbit hole and learn as much as you can,
- 50:07SPEAKER_00: but it's not sustainable.
- 50:09SPEAKER_00: It's not sustainable to do that because you burn out and fade away, as they say.
- 50:13SPEAKER_00: Instead, you want to be able to have time to understand that we perhaps are like oak trees.
- 50:20SPEAKER_00: It takes some time.
- 50:21SPEAKER_00: It takes some time.
- 50:23SPEAKER_00: It takes some time for us to evolve and to grow.
- 50:27SPEAKER_00: Now,
- 50:28SPEAKER_00: if you want the taxonomy,
- 50:29SPEAKER_00: if you want to learn more about all these stuff on the things that we spoke of,
- 50:34SPEAKER_00: there's no catch.
- 50:35SPEAKER_00: There's no upsell or anything.
- 50:38SPEAKER_00: Just go in there, and the email will be sent to you.
- 50:42SPEAKER_00: If you like reading, for me, honestly, writing books is a way to make friends for a painful introvert.
- 50:52SPEAKER_00: So...
- 50:53SPEAKER_00: We've got other books from my colleagues and all,
- 50:54SPEAKER_00: and Duane mentioned the one that's supposed to come out probably in a month or two.
- 51:00SPEAKER_00: In general,
- 51:01SPEAKER_00: it's more about helping people who are making transitions in their lives,
- 51:04SPEAKER_00: got crossed in between worlds.
- 51:06SPEAKER_00: Fingers crossed that might be out soon.
- 51:07SPEAKER_00: And if you want to keep abreast, Frontiers of Psychotherapist Development releases every Friday.
- 51:13SPEAKER_00: We talk about concept creep the last round.
- 51:15SPEAKER_00: We just celebrated our 10-year anniversary.
- 51:17SPEAKER_00: There's all this back catalog, all accessible for free to you.
- 51:23SPEAKER_00: I must say it's a real treat to be speaking in a place I call home and it's nice to
- 51:30SPEAKER_00: have good company and familiar faces and friends all around.
- 51:34SPEAKER_00: Thanks for having me.