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The Control-vs-Magic Spectrum Building Agents

Thiago Cardoso is the Director of Data & AI at iFood and the architect behind iFood Pago's AI agent platform. This fintech system serves millions of restaurants across Brazil through WhatsApp and the iFood app. In this episode, he breaks down what it actually takes to ship agentic AI in production at scale.

The Control-vs-Magic Spectrum Building Agents // MLOps Podcast #382 with Thiago Cardoso, Director of Data & AI at iFood

🤖 WHAT WE COVER:

🔹 Control vs. Magic — Thiago's spectrum model for thinking about AI agents, from deterministic pipelines to fully autonomous systems

🔹 iFood Pago…

The skinny

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