Agentic Commerce Explained with Sanjay Saraf, SVP & Global Chief Product Officer for Merchant Solutions at Fiserv | Episode 477
The moment AI agents can buy things for us, payments stop being a simple “click to pay” problem and become a trust problem. Greg Myers sits down with Sanjay Saraf, SVP and Global Chief Product Officer for Merchant Solutions at Fiserv, to map out what agentic commerce really means for merchants, ISVs, and the broader payments industry as software moves from assisting the shopper to acting for the shopper.
We break down the simplest definition: customers set intent and rules, then an AI agent handles discovery, decisioning, and transaction execution. That shift challenges infrastructure built…
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