Latest / Coffee People Podcast / Roast! - Jeremy Hicks, Goose Bear Coffee Curiosities
Transcript
- 0:11Hello, and good morning, everyone.
- 0:13Welcome to season 4 episode. 5 of the roast West Coast coffee
- 0:17podcast. I'm Ryan Walton.
- 0:20This is the show where I bring you the stories of coffee
- 0:22professionals entrepreneurship and coffee education.
- 0:26Today we're joined by Jeremy Hicks.
- 0:29He's the Under and had Roaster at Goose, Bear Coffee,
- 0:32Curiosities in Carlsbad California, which also happens
- 0:36to be where this show is based. At the end of every season, I go
- 0:39back and ask all of the guests and my industry Partners, who
- 0:43they think should be featured the next season.
- 0:46Goose bear was one roaster that came up multiple times in the
- 0:49responses after recording this introduction, I'm actually
- 0:52headed over to the Gooseberry coffee, drop off to pick up a
- 0:55natural Japonica that I ordered on Gooseberry coffee.com.
- 0:59It is a Nicaragua coffee grown. On a small farm by a guy who
- 1:03bought some coffee seeds on the side of the road.
- 1:05In 2001, they turned out to be an Ethiopian long, very varietal
- 1:10that is since placed in the cup of Excellence, so good for that
- 1:14guy. There's much more to that story,
- 1:17which I'll link to in the newsletter found on roast
- 1:19westcoast.com for right now, I'm going to enjoy the mug of
- 1:23steady-state. Roasting drip coffee that I
- 1:25already have. I think steady state does one of
- 1:27the best drip coffees in town. And I hope your mug is full with
- 1:31something great to, because I'm going to flip the switch on my
- 1:34podcast box. So, you can listen to the
- 1:36interview, with Jeremy Hicks of Gooseberry, coffee Curiosities.
- 1:56Well Jeremy, welcome to this recording of the roast West
- 2:00Coast coffee podcast. If you could do us a favor and
- 2:03just for the tape let me know your name.
- 2:06Your business job title favorite Ninja Turtle.
- 2:10Sure. Yeah my name is Hicks.
- 2:12I'm the owner of Gooseberry coffee, Curiosities and agent.
- 2:17Favorite Ninja Turtle stuff. Maybe, maybe Donatello.
- 2:21Yeah. Oh, really, you're the first one
- 2:23to say Donatello, I have asked that question to so many people
- 2:28over my life, whenever I would hire a new employee, I would ask
- 2:31that when I was in the bar business and at some point they
- 2:35stopped knowing who the Ninja Turtles were.
- 2:37So then and then it kind of came back around with the new movies.
- 2:41All right, wasn't it was never the same.
- 2:43Alright, so thank you for being here.
- 2:46I have a ton of questions about your background and coffee and
- 2:49all this stuff, but I think we need to start with goose Bear
- 2:52Coffee Curiosities, which is a really unique name.
- 2:56Where did that come from? Sure.
- 2:58Yeah, it's so I am married. And I've got two kids who are
- 3:04four and six gwennie and thin and their pet names are Gwen.
- 3:08He Goofs and thin bear, so it was just kind of a match.
- 3:11Mashup of those two names which is, where Gooseberry comes from.
- 3:14And I've worked with a really talented designer in the past
- 3:18for other jobs and what not, and I just kind of pitch to him.
- 3:20The idea of like what if we kind of created like this fictitious
- 3:23animal you know for The Branding and and he took on the challenge
- 3:27and he's like I just feel like it looks silly.
- 3:29I was like I kind of want that, like I wanted to kind of look
- 3:32like, you know, like what the hell is this, like what am I
- 3:34looking at, you know, and Curiosities, you know, that's
- 3:38just more. So on the focus of kind of what
- 3:40we're doing from a cop. See standpoint.
- 3:42What kind of our focus is, which is really kind of focused, on
- 3:47varieties of coffee. You know, that's always
- 3:49something. The more I got into coffee, in
- 3:51my younger years, the more I wanted to understand the
- 3:54different varieties and like why it mattered.
- 3:56And, you know, how those Affected the flavor of, you
- 4:03know, the in cup. And so Curiosities is more, so,
- 4:07it's a play with, you know, aren't you curious as far as
- 4:10what type of coffee varieties you enjoy?
- 4:12You know, like, let's let's be curious about like, how we can
- 4:16enjoy coffee even more, you know, that's kind of the play,
- 4:19the play on Curiosities. You just brought out something
- 4:22that I don't think has ever come up on this show, which is
- 4:25impressive because there's been like 60 episodes and I just
- 4:29thought of it myself. But I think For I started
- 4:31getting into coffee. I might go to, and have a cup of
- 4:35coffee somewhere and not like that cup of coffee and think it
- 4:39was because it was a bad coffee shop or a bad coffee roaster as
- 4:43opposed to. I just don't like this
- 4:45particular flavor of comedy, and I think there's kind of this
- 4:48Tipping Point and in people's drinking habits where they
- 4:52realize that it's not as coffee is not just one thing.
- 4:55It's a million different things, a million different flavors and
- 4:59we keep we do keep talking about that.
- 5:01In forms of flavor wheel. You mentioned, when you were
- 5:04younger and getting into coffee, did you have kind of a first
- 5:07experience with coffee that you remember, that?
- 5:10That stands out as some point where you thought?
- 5:14This is kind of interesting. Yeah, yeah.
- 5:16I think I first had coffee when I was maybe 12 or 13, like my
- 5:20mom was just drinking it, you know, sitting at a table with
- 5:23friends. And of course, it was probably
- 5:25really shitty coffee. Like, I don't know.
- 5:27You know something you could buy, extremely cheap the grocery
- 5:29store and it was Loaded. I'm sure with some kind of
- 5:32flavored creamer but I thought it was delicious you know, like
- 5:34as a 12 or 13 year old kid and you know that's kind of what
- 5:37initially got me into, you know, drinking it every single day,
- 5:41but I think it wasn't until I was living in Nashville and I
- 5:46guess, you know, kind of the third wave of coffee and, you
- 5:51know, the coffee shops and cafes that we're doing things.
- 5:54A little differently was becoming more and more popular.
- 5:56And, you know, I was just that at that age where I was just
- 5:59always looking for like, who It's the new cool coffee shop in
- 6:02town and they were seem to be popping up everywhere.
- 6:05And there was this one particular Shop in Nashville
- 6:07that was it literally had just opened.
- 6:10It was Barista Parlor and they have this East Nashville shop,
- 6:14which was their first one. And they didn't have a sign on
- 6:16the door that didn't have any signage.
- 6:17They didn't have anything. I think I found it on Yelp or
- 6:19something and I went in there and I was just like, you know,
- 6:22it was just the way that they presented coffee in a different
- 6:25way, just blew my mind, you know, and that was the first
- 6:29time I was able to actually enjoy it.
- 6:30Jack, you know, I tried to drink it, black, you know, time talk
- 6:34for that but it wasn't until it was like presented in a way that
- 6:38like, this is a very unique thing that you're about to
- 6:40experience. And it was they were all they
- 6:42were doing all pour overs and stuff which was you know unheard
- 6:45of at the time. And and and the way that they
- 6:47presented everything, like it was in a carafe with a mug on a
- 6:50tray, and it had some information about it, like that
- 6:52was the first time I'd ever seen that.
- 6:54I think that was, that was probably a spark that really got
- 6:58me going and just interested in What it was and then I later
- 7:03worked for another coffee company in Nashville, just
- 7:06doing, you know, worked in a cafe and then worked in helping
- 7:09them with some of their digital marketing.
- 7:11So I was in and around the Roasterie lat.
- 7:14So yeah, that's that's that's probably kind of what where the
- 7:16spark first started. Well, that leads me right into
- 7:19this question of before, Goose, bear.
- 7:21What were you doing or in hospitality and coffee?
- 7:25I mean, what prepared you to start your own company.
- 7:28Or didn't, right? Yeah, honestly, you know, like,
- 7:33I think, definitely some experience, the coffee company I
- 7:37work for Nashville was Bongo Java, which they were the first.
- 7:40They had the first like coffee shop in Nashville in 1993, so
- 7:44they were like, the very first coffee shop to ever open in
- 7:47Nashville. And they're, you know, they're
- 7:48proud of kind of being kind of Nashville's oldest coffee shop
- 7:51and then they open a few other few other cafes.
- 7:55I think they got, like eight or something different, like unique
- 7:57cafes. Like they've got Fido and Bongo
- 8:00East, which is very different from the original location.
- 8:03And anyway, they've got kind of all these unique, cafes all
- 8:05around town and I worked in the back of Fido in the bakery.
- 8:08And, you know, that was kind of, you know, that was an experience
- 8:12in and of itself just understanding and knowing what
- 8:14it's like in the, you know, behind the bar and a cafe or,
- 8:18you know, working in the kitchen and some capacity, you know,
- 8:20like that's hospitality is definitely always, you know,
- 8:23always been something that you can think back to even if you're
- 8:25not there anymore and just like and I learned Much through those
- 8:28days later on down the road. I've worked there for a few
- 8:31years and I kind of expressed interest in helping them, do
- 8:34some kind of digital marketing at help like my wife with some
- 8:36projects among some other people and you're like, yeah, sure.
- 8:39You know, like they were really big on, you know, kind of giving
- 8:42people that had been with the company for a while even you
- 8:44know, as a dishwasher like you could be a dishwasher and, like,
- 8:46work your way up to, like, managing a whole Cafe and I saw
- 8:49people do that. And so I just kind of threw my
- 8:51hat in the ring for this kind of digital marketing stuff and they
- 8:54they let me do it. And I did that for a couple more
- 8:57years and I spent some time going to The Roasting Company
- 9:00doing some of their, you know, talking with, you know, the
- 9:03roasters and understanding even took they even, you know, some
- 9:07of the roasters even gave some classes on, like this is you
- 9:10know what a roast profile looks like this is first crack.
- 9:12This is second crack. This is the things that we
- 9:14measure and you know super basics of roasting in general.
- 9:17But you know from there I think that that's that took me much
- 9:23deeper down the rabbit hole of understanding coffee and that's
- 9:26where I had my first like natural.
- 9:28Coffee. And you know, that that
- 9:30definitely kind of took me on on, on the journey, they are
- 9:34very cool. We talked about how you're from
- 9:36Georgia, you're living in Nashville and I think you're out
- 9:40here in California now. Yes, yes I am.
- 9:43Yeah. What brought you West?
- 9:45And where is Gooseberry located? Yeah, so gooseberries located in
- 9:49Carlsbad North County San Diego off poinsettia and it's, you
- 9:53know, it's primarily I'm primarily run the business from
- 9:56my home, you know, I roast a lot.
- 9:58Not at the California, roasting collective in San Marcos and but
- 10:02yeah, I grew up in Georgia, about an hour west of Atlanta in
- 10:05the town called Carrollton, and I've moved to San Diego
- 10:08initially right after high school.
- 10:10I was just kind of ready to get away from a small town in
- 10:14California was calling my name and I lived here for three or
- 10:17four years before eventually making my way to Nashville.
- 10:21I was playing playing music and wanted to kind of pursue that
- 10:24dream and that's when I got into coffee there, it was kind of
- 10:28Music and coffee like was, you know, definitely a simultaneous
- 10:32thing. I've kept dabbling into over and
- 10:34over. Anyway, I got married.
- 10:37I had my first kid realized I didn't want to pursue the music
- 10:39thing anymore. I didn't want to have to be on
- 10:41the road and live away from them forever and so that kind of got
- 10:44me further into coffee and actually still ended up working
- 10:49with some music. I also currently still work for
- 10:54live music venue management company.
- 10:57So managing Ting, you know, music venues from, you know, a
- 11:00few different states and cities and doing kind of their, some
- 11:04of, their brand marketing and ticketing.
- 11:05And that's something that's like, always been a constant for
- 11:09me, and I enjoy it. And I like the people I work
- 11:11with and it kind of, I'd still have enough free time to be able
- 11:16to run. Gooseberry.
- 11:17So it kind of works out something kind of steady from an
- 11:20income standpoint to really grow working work on the business on
- 11:23at the same time. So yeah.
- 11:26So we had our first kid We realized we didn't want to live
- 11:29in Nashville anymore. We really miss California.
- 11:31We met out here. We got married out here.
- 11:33We still have lots of friends and family and we just kind of
- 11:36said like man like let's just leave, let's go for it.
- 11:38You know, there wasn't really anything that pushed us over the
- 11:41edge other than we kept coming back to visit and got harder and
- 11:44harder to leave again to go back.
- 11:47So we just kind of said like I think we can just do this like
- 11:50let's just figure out if we can you know make make the plunge
- 11:54and make the move back and we just kind of grit our teeth.
- 11:58And did it and we're happy that we did.
- 12:00We're definitely happy you're here.
- 12:02And we're glad to be on West Coast.
- 12:05And we're basically neighbors, because I'm also in Carlsbad
- 12:07Carlsbad Village, just down the road, nice.
- 12:10So, at some point, you're going to hear a train go by and then
- 12:13I'm going to hear that same train go by a few minutes later.
- 12:15Yeah, which is how I know where people are when I talked to him
- 12:18on the show. Yeah.
- 12:20Was there ever a thought to incorporate the music theme into
- 12:24Gooseberry? Not necessarily.
- 12:27I think that's just kind of He's been there for me and it's just
- 12:29kind of like a part of who I am. You know, I think when I was
- 12:33younger, I, you know, dabbled in some other projects where, you
- 12:36know music was kind of cross related in some capacity but I
- 12:41never, you know, I feel like music and coffee just kind of
- 12:44always go hand-in-hand, you know, like you're always going
- 12:46to be, you know, musicians tend to like good coffee and you
- 12:50know, there's always, you know, I feel like Baristas in general
- 12:53always have pretty good music taste as well like in, you know,
- 12:56and they know like who the Coming people are and you know
- 12:59that's cool thing about my job as well on the music side is you
- 13:03know we managed like smaller venues like you know, not like
- 13:06tiny clubs but we don't you know getting bigger than like 1500
- 13:101800 cap so it's like it's kind of that sweet spot of like you
- 13:13know you I learn about all these artists that are up and coming
- 13:16that are just kind of incredible to see live and have that great
- 13:20kind of live music Atmosphere and so that I really kind of get
- 13:25a lot of enjoyment from that side.
- 13:27But I've never Never I never thought to kind of cross cross
- 13:30music into into the coffee world just because I guess I felt.
- 13:34I felt like it. I didn't need to, you know, it's
- 13:36kind of always it's kind of always there for me.
- 13:39One of my favorite things to do when I was running restaurants
- 13:42and bars still. And probably the reason I did it
- 13:45is long as I did was because I got to control the music and I
- 13:48would get to create the playlist.
- 13:49Yeah, and I would curate real playlist.
- 13:52It's not just like, put on a radio station.
- 13:54I want to get into sourcing and roasting and all that stuff in a
- 13:56second, but what are you listening?
- 13:57Earning to, when you're roasting these days, it depends on, you
- 14:02know, it depends on the day, you know, if it's a gloomy day, it's
- 14:05something. If it's a sunny day, it's
- 14:07something else, you know, if it's if I'm feeling under the
- 14:10weather, like it's one thing, you know, like I grew up in
- 14:13Georgia, which is, you know, like, nobody ever it seemed
- 14:16like, no one ever listen to anything other than my country
- 14:19music and I, so I like resented country music growing up and
- 14:22then I moved out here and then I kind of like missed it and so
- 14:25like I like country music now, you know, like so I'm listening.
- 14:28Sometimes or some, you know, some indie stuff or some, you
- 14:31know. Sometimes it's cool to kind of
- 14:34put on like some trance type EDM stuff to kind of like you know
- 14:37kind of get you in the groove but yeah, it depends, it depends
- 14:40on the day. I gave this challenge to visit
- 14:42her coffee roasters the guys down there in.
- 14:45Chula Vista Imperial Beach area because they're big into music
- 14:48as well but to create take the same coffee and roast it to
- 14:52different types of music and see if it comes out different,
- 14:54everything the same, but play different music.
- 14:57So that's my challenge. As for you as well alright yeah
- 14:59I'll give it again and on that point how did you get started
- 15:03sourcing and roasting how did you say I'm going to start this
- 15:06Coffee Roastery. What do I do for the next step?
- 15:10You already had some experience in the industry on that side of
- 15:12things, but doing it for yourself is different than doing
- 15:15it to someone else's spec. So how did you get into that and
- 15:19how does that translate into what you're doing now?
- 15:21Yeah, so started off just, you know, I got more and more and
- 15:25wanting to know more about coffee and how I Kind of
- 15:28developed my own kind of different flavors and, you know,
- 15:32from even just the brewing stand point and then and then I just
- 15:36got to wear a like, man. Like I just I'm just going to
- 15:38get a home register and just like, see what happens, you
- 15:40know. And and so, I did I got a home
- 15:42roaster. And, and, you know, just
- 15:45started, like, kind of picking the machine apart to try to
- 15:48figure out like, okay? Like I know this is for home,
- 15:50Roasters for people to do it with Hobbies but like, how can I
- 15:53kind of push this machine to its limits to get it kind of as
- 15:57close as possible? Bill to producing the quality of
- 16:00like a commercial roaster, you know?
- 16:01So, like, so I started dabbling in that and kind of pushing it
- 16:05further and further, and, and kind of got to a sweet spot and
- 16:09I eventually got to where I said, like, you know, I guess
- 16:12I'm just going to try to sell some coffee to my friends and
- 16:15family and just kind of see what they think.
- 16:16And it was received really well and people kept ordering and I'm
- 16:20like well then maybe I should just make a business out of
- 16:22this. Like I'm I love it and I'm
- 16:24enjoying it and I'm enjoying learning about it as I go and I
- 16:27think I could kind of make something with this and I really
- 16:32wanted to attack it from the variety standpoint of like let's
- 16:37approach this like you know the wine industry has done this you
- 16:41know and I think coffee is kind of coming far behind that where
- 16:45you know you walk down a wine aisle and everything's
- 16:47categorized by variety. Like you've got cabernets and
- 16:50your Mallows and on the other side, you might have your Pinot
- 16:52noirs or, you know, what have you and coffee is similar in
- 16:57that room? Regard that there's, you know,
- 16:59there's different varieties and sometimes they're mixed with a
- 17:01blend and sometimes they're not and I think that that could be a
- 17:05great way to identify. Like I really like that coffee
- 17:08and I kind of like that one, but only on certain days, you know.
- 17:11I think it's just it helps you enjoy the experience of drinking
- 17:15coffee everyday more. And I wanted to experiment that
- 17:18and especially with like honey process coffee's, a natural
- 17:21process. Coffees.
- 17:22I felt like that kind of brought out the the characteristics of
- 17:27each variety of Little bit more. And so that was kind of my
- 17:30focus, like, let's, let's just roast a bunch of Naturals, a
- 17:33bunch of Honey's, a bunch of different processes, and kind of
- 17:36find The Sweet Spot for each variety.
- 17:38And let's just sell that variety at with that process.
- 17:41And, you know, let people develop their, their, their,
- 17:47their flavor profiles and what they like, and what they don't
- 17:50like and approach it from that standpoint.
- 17:52And so, that's kind of where, you know, the approach of what
- 17:56we're doing for gooseberry. Kind of started was, you know, I
- 17:59just started roasting the coffee's that I liked, which all
- 18:02happen to be single varieties, either Honey's or Naturals.
- 18:05And that's kind of where things started, and things are just
- 18:08kind of broadened out more in her continue to do so, you know,
- 18:11what you're talking about? Kind of speaks to maybe someone
- 18:14who's a little bit more of a focused consumer, who's who's
- 18:18interested in that sort of stuff?
- 18:20Do you find? That is who your customer is
- 18:22somebody who's really into coffee?
- 18:23Or are you reaching a wider audience?
- 18:26He's just going, you know what? I don't I don't care about the
- 18:28elevation or the terroir, right? I just want a cup of coffee.
- 18:31Is that is that customer have coffee from Goose bear?
- 18:35That makes sense for that. Yeah, I think it's kind of
- 18:38divided. A lot of my customers out here
- 18:41are probably the more a little bit more advanced coffee
- 18:45Drinkers and a little bit more informed and just have more
- 18:49experience drinking specialty coffee, whereas a lot of my
- 18:52customers on the east side of the country like near where I
- 18:57grew up in mine. I'm town are just see that what
- 19:00I'm doing and they want to try and they just love it and
- 19:02they're excited to buy more. But I think it's I think my goal
- 19:08for you know, as we're moving forward is to to eventually make
- 19:13it to where anybody that, you know, at any level can see.
- 19:17Like, hey, I, you know, I feel like I would like that, you
- 19:21know, category of coffee. And here's the varietals in that
- 19:23category or maybe I'm like, like little bit more bold and robust.
- 19:27Like, even you can even categorize different varieties
- 19:30kind of in that it's depending on roast level and things like
- 19:32that. But essentially, you know, I'm
- 19:35getting to the point where I'm identifying like, broad
- 19:38characteristics to kind of categorize each coffee and then,
- 19:41you know, it gets even more kind of linear into, you know,
- 19:44individual varieties. But but yeah, the customer base
- 19:48is pretty broad, but I want to get to the point where, you
- 19:51know, it's it's kind of self-explanatory.
- 19:53You can look at the, you can look at the options presented in
- 19:56the categories. And Figure out what you enjoy
- 19:59even from like a regular appetite and your regular eating
- 20:03habits and then wow, I think I would like that coffee or that
- 20:06coffee and then you know you're set, you know it's it's
- 20:09definitely targeted for, you know, everyone's individual
- 20:12unique tastes and I think your business is primarily online at
- 20:16this point which so that would speak to the need for Quality
- 20:20branding and user experience user interaction online.
- 20:25Yeah. Is there any thoughts towards
- 20:27Out into in person, you're a relatively young roaster, I
- 20:31believe so. Correct me if I'm wrong, but
- 20:33you've mostly existed during covid.
- 20:35Yeah, that's that's about right, we moved back to San Diego in
- 20:40February of 2020. So, right before, right before
- 20:43everything kind of shut down. So, yeah, definitely existed
- 20:46primarily during during covid and have been 100% online as far
- 20:52as interested in branching out into kind of more of a physical
- 20:54space. I don't see that.
- 20:57Is something I'm not interested in doing, but I definitely want
- 21:01to, you know, wholesale is kind of a different conversation, but
- 21:04as far as right now, we're the main focus is primarily just
- 21:09getting to where we can kind of, like you said, kind of have that
- 21:13online experience for the consumer being really
- 21:16buttoned-up, really dialed in. As far as understanding how
- 21:21we're categorizing our coffees and how we can help people enjoy
- 21:25their coffee even more based on their unique.
- 21:27Tastes so, definitely looking forward to one day when we can
- 21:33Branch out, do some wholesale options.
- 21:35I think it'd be, you know, we'll definitely have to be partnering
- 21:39with the right wholesalers. But, you know, further down the
- 21:41road, definitely open to the idea of, you know, physical kind
- 21:44of brick and mortar locations. But it's it's, it's not not a
- 21:49current priority at not even brick and mortar and thinking
- 21:52more about that, Hospitality experience.
- 21:54What you do, have some background in, which may make
- 21:57you not want. To do it for a setting up, in a
- 21:59farmer's market or even have to be at the beach, that sort of
- 22:02thing. Just, I actively am an
- 22:06introvert. As I get older and I enjoy being
- 22:10at home and not necessarily engaging every day, but even, I
- 22:13am he to get out of the podcast with every now and again, and
- 22:16like, just go host an event and and engage with people on a
- 22:19bigger scale because I think I'm not sure what it is but there's
- 22:23something about that Hospitality that's ingrained in me.
- 22:26Where if I get far enough away I forget about all the stress of
- 22:28it. Yeah, no totally.
- 22:30And there's there's something special about when you're in in
- 22:34front of someone telling them about, you know, something
- 22:36you're passionate about and it gets communicated completely
- 22:39different than, you know, if they're reading it on a website
- 22:42or something, you know, or even a social posts, you know, it's
- 22:45it's it's very much a more of a conversation and, you know, I
- 22:49think people can can get more out of it.
- 22:51And understand more of where you're coming from, when you're
- 22:55in person. You know, that's that for me
- 22:58goes back to, you know, the even the live music stuff, you know,
- 23:01like, it's completely different from listening, you know, to a
- 23:04recording to seeing it in person in front of your face, you know,
- 23:08like right there, you know. Yeah.
- 23:10I definitely see the value in that and looking forward to
- 23:13doing that soon. No doubt, yeah, sure.
- 23:15I'm actually thinking about those moments, where as a like,
- 23:19a bartender or Barista your Teaching somebody about the
- 23:23product that you're giving them, and then they taste it and you
- 23:25see the click maybe before they didn't realize something
- 23:28mattered and right, well, and they can never unlearn that no
- 23:31matter what, part of that experience, I believe your wife
- 23:34also works with goose bear. It you working from home?
- 23:37Yeah. First of all, what is your
- 23:39wife's name if you don't mind Melissa, how do you guys work
- 23:42together in this business? How do you kind of create
- 23:44boundaries, and responsibilities and delineate?
- 23:47Kind of what is working and what isn't because we're all
- 23:50experiencing a lot more. From home, if you're lucky
- 23:53enough, mmm to some extent, I should say we all.
- 23:56But like I find I have a hard time going.
- 23:59Oh, well, it's okay. 825. I'm working.
- 24:01No, it's kind of like it's 7 and I'm working.
- 24:04It's 10:00 at night. I'm working.
- 24:06Have you guys create a situation?
- 24:08That's conducive to that? Yeah, you're right.
- 24:10I do the lines. Definitely get blurred pretty
- 24:12easily, especially when everything's kind of done from
- 24:14the homestead. Yeah, I primarily run the
- 24:17business on my side as, you know, from from a lot of
- 24:20different angles. However, I've you know, from
- 24:23everything that I've done, I've always loved and appreciated her
- 24:27input. I'd say I'd say the biggest
- 24:29thing that she offers is her kind of input and expertise in,
- 24:34you know, just giving feedback, you know, whether it be like we
- 24:38do all of our couplings together and she taste things that I
- 24:41don't taste sometimes vice versa.
- 24:43And, you know, having someone there to kind of always bounce
- 24:46ideas off and, you know, and you're right.
- 24:49It's, you know, Business is very much of a young business and
- 24:54when that's the case, you know, there's there's a lot of kind of
- 24:56personal time and you know, investment and investment into
- 25:01the business from a young standpoint.
- 25:03So it's it's kind of a kind of has to be a family kind of
- 25:07invested into it. You know, it's a family business
- 25:10kind of from the start. So yeah, I don't necessarily
- 25:13think we have specific duties that are divided.
- 25:16It's just kind of like this is kind of something that we want
- 25:18to building to grow into something that can be.
- 25:21An be sustainable for us and, you know, as a business to stand
- 25:26on its own two feet. So yeah, I'd say, you know, the
- 25:29lines hopefully, get blurred. But at this point in time that
- 25:32kind of works for us. So, I hope, you know, from
- 25:35making coffee in the morning in the afternoons and tasting and
- 25:39cupping, you know, at both of those times sometimes as well,
- 25:43you know, it's, it's kind of just always an open dialogue
- 25:46about, you know, like oh, what if we did this, what if we did
- 25:48that? What if we, you know, revamp
- 25:50this and that area And and yeah, we're we kind of are always all
- 25:55hands on deck to try to improve the business and grow it.
- 25:59What are you guys working towards?
- 26:01Next obviously you're still in this early growth phase but
- 26:04where do you see Gooseberry and 2022?
- 26:07Kind of, where do you see the local coffee industry going in
- 26:102022. We recently we're talking here.
- 26:12Mid-January was recently a few announcements of coffee closures
- 26:16in the area that were somewhat surprising.
- 26:18I think two people establish businesses, you would have never
- 26:21Ever guessed, but they're hitting a wall in the pandemic
- 26:24being primarily online, keeps you.
- 26:26So flexible some extent. So I'm wondering what is, what
- 26:30is on deck for Gooseberry, and kind of, what do you see, where
- 26:33do you see the craft coffee Community going?
- 26:36You know, I think it's I think we're still going to continue to
- 26:39see new businesses open brick, and mortar and you Cam.
- 26:43I think it's going to be it is it is surprising to see some of
- 26:46these, you know, well established Brands closing up
- 26:49shop but it, you know, some of them Even you know, just going
- 26:53exclusively to e-commerce because that is flexible for
- 26:56them and that does work for them.
- 26:57And they have a, you know, they've worked to build kind of
- 27:00a successful model on that front and it's good enough for them to
- 27:03kind of sustain themselves, which is great.
- 27:06I think, you know, for us. We're definitely still focused
- 27:09all online, keeping things, all e-commerce.
- 27:13However, you know, really looking to expand kind of what
- 27:17we offer from, you know, just from different varieties and
- 27:20different processing. And you know, helping helping
- 27:24people understand. You know, the educational aspect
- 27:27of it is, is kind of a beast, but it's something that we're
- 27:31passionate about, you know? Like the it was the, it was a
- 27:33really cool moment when I made. I did like a I made a natural
- 27:40Ethiopian AirLand coffee for my mother-in-law.
- 27:43My wife's mom. And it was, you know, normal
- 27:46everyday she drinks, you know, kind of a shitty cup of coffee
- 27:49with, you know, sugary creamer in it.
- 27:50And that's she And expect anything more, anything less.
- 27:53That's that's her coffee, you know?
- 27:55And but I convinced her to try it black for the first time, and
- 27:59I knew this was like this coffee was really fruit forward, and it
- 28:02was just like, it just kind of hits you in the mouth, like, no
- 28:05other coffee. I had had before I had done and
- 28:08I made it for and she was like, oh, I like her eyes, got big,
- 28:10and she's just like her mouth drops use.
- 28:12Like I had never tasted anything like this before, you know.
- 28:14And, and that moments always stuck with me because like I
- 28:18know there's a lot of other people that could have that same
- 28:21That same kind of realization like I do like how coffee
- 28:24tastes, you know, like it and it doesn't taste like what I
- 28:27thought it did. You know?
- 28:28It doesn't all taste the same. It's all very unique and that's,
- 28:32that's one of those moments. I always reference of like, you
- 28:34know, like that. I want.
- 28:35I want that to happen to a lot of people like and I hope I want
- 28:38to be a part of that with them because that's kind of the, the
- 28:42experience that I have a lot of times.
- 28:43And that's what I want for other people, when especially when
- 28:46they come in contact with our coffees.
- 28:48And so for us, it's a matter of, you know, expanding and what we
- 28:51Offer from an educational standpoint and also just from an
- 28:54offerings and also doing more a little bit more direct trade.
- 28:58You know, I had the opportunity to go to Colombia this past year
- 29:03and visit a coffee farm. And it was, it was kind of a
- 29:07dream come true. I'd always wanted to go and
- 29:09things just kind of lined up perfectly for me to make this
- 29:11trip. And it was it was life-changing.
- 29:13I came back and I was just like ready to hit the ground running
- 29:16like I want to do more of that and I want to work with weird
- 29:19with Andres and and like And I want to like, get his coffee
- 29:23over here and have people try it.
- 29:24And, you know, it's it's very different when you have that
- 29:27personal connection with someone like in their country and see it
- 29:30in your hands and you can pop a coffee chair in your mouth like
- 29:33and see what that tastes like. It's really strange.
- 29:36Like it doesn't taste like anything else, you know, and so
- 29:39yeah for us. I think it's, you know, it's
- 29:42expanding on what we can offer but still staying focused on
- 29:46what we're doing online and what we can communicate through
- 29:49socials and other outlets, Digitally you know for us that's
- 29:53scalable until we can get to a certain point and as far as the
- 29:57other Industries I mean I think it's going to be both there's
- 29:59more and more Roasters, you know.
- 30:02Booking the collective you know there are a lot of businesses
- 30:05like me that are there and that number seems to be growing so I
- 30:09don't see that stopping anytime soon.
- 30:12I think that's still growing and I think that's pushing coffee
- 30:15forward though. You know more and more people
- 30:17understanding what specialty coffee is and what it can taste
- 30:21like. Like and so, yeah.
- 30:23Working at the collected, do you find that to be kind of an
- 30:26inspirational experience like being motivated by what other
- 30:29people do or is it more of a I go in?
- 30:31I get my work done in the time that I'm renting and I get out.
- 30:34It's both. I think when you're going in
- 30:36there and I like to get get your shit done, I think that's, you
- 30:39know, a lot of times it's like all right like I know what I
- 30:42need to do or hey, I'm working on my profile like in and I need
- 30:45to really dial in and focus on it, but I think it's the little
- 30:49times where you see like, oh I think I know that.
- 30:51Guy. I think he runs that, you know,
- 30:53that brand or that one or like, you know, you see other people
- 30:56that, you know, roast there and see what their brands are doing
- 30:59and knowing like, they're like me, you know, like they're,
- 31:01they're a small scale, they don't own, they don't have to
- 31:04have, you know, the huge capital investment to buy their own
- 31:06roaster like, you know, it's a really cool, you know, it's kind
- 31:11of kind of feels like a new age of like, Uber or doordash or
- 31:15like it's a collective. Like it's something where
- 31:17there's like enough people involved to where we can kind of
- 31:20all work together and collaborate.
- 31:21And share. And for example, I'm working
- 31:24with the farm that I visited in Colombia and I can't order a ton
- 31:29in bulk myself yet. So I'm working with other
- 31:31Roasters at the collective to collectively put an order
- 31:34together for us, all to get our shipping costs down and for us
- 31:37to put a place a bigger order with, with the farmer.
- 31:40So it's it's kind of like I wouldn't be able to do that if I
- 31:44wasn't in, somehow connected and collaborating with with other
- 31:48like-minded, Roasters through the collective.
- 31:51And That was huge for me. Luckily I was also able to work
- 31:55with a farmer who was you know willing to work with me, no
- 31:58matter what quantities, I could order.
- 32:00But you know, that's not always the case.
- 32:01Normally, it's kind of like well we kind of got to do this and
- 32:04that's kind of all we can do but so that for me has been really
- 32:08inspirational for sure. Is there anything else that we
- 32:11weren't? We didn't cover today?
- 32:12That you want people to know about gooseberry about you about
- 32:16this journey that you guys are going on, you know, I'd say, I
- 32:20don't know, there's anything we haven't.
- 32:21Covered. I definitely want to you know,
- 32:25the educational aspect of kind of what we're doing from, you
- 32:29know, the coffee's that were offering from a variety
- 32:32standpoint. Like if you don't drink wine and
- 32:34you can't understand that reference I was like make the
- 32:36comparison of apples like you might love honeycrisp apples and
- 32:40maybe not so much a granny smith.
- 32:42Like that's more of a red wine white wine types quick situation
- 32:45but you might love you no red delicious or you know you
- 32:49wouldn't expect them to taste like others you know like in but
- 32:51From varieties of apples and similar is is to coffee.
- 32:56So I think that's going to help. Once you kind of put those
- 33:00references as far as you know, like real world things that you
- 33:04can compare and contrast to like yes, I do love Honeycrisp and I
- 33:07don't love red. Delicious me personally.
- 33:09Just like, you know, sometimes I really love.
- 33:12You know, you know, a good Ethiopian heirloom coffee or,
- 33:16you know, a Keturah and from, you know, Central America.
- 33:19But then sometimes I don't always Is Love A Cat Yae, you
- 33:22know, like it's it's a little too light for me sometimes, but
- 33:25sometimes it's just hit spot on, you know, like and understanding
- 33:28that everyone can can kind of find something in that.
- 33:31Everyone can kind of find, you know, the coffee's that you just
- 33:34hits the spot every time, you know.
- 33:36And that's, you know, that's the moment that we're trying to
- 33:38recreate over and over so that leads us right into our last
- 33:42question which is when you go out and get a cup of coffee
- 33:46somewhere else or you see a cafe and you pull off the side of the
- 33:49road, what are you drinking? What are you Ordering for you.
- 33:53I'm, I'm a black coffee lover through and through at this
- 33:56point, I'd rarely order espresso, or any kind of, you
- 34:00know, cortado, latte, anything like that.
- 34:02I'm generally always go black coffee and that's kind of
- 34:05something for me that kind of correlates with.
- 34:08You know, I feel like you can really taste the difference in
- 34:11your different coffees when you're just drinking it black or
- 34:13just, you know, straight, some type of extraction without
- 34:18anything at it, my wife will get some Likes to do some specialty
- 34:22coffee sometimes. Like if I cafes like had some
- 34:25unique stuff going on, the cock, the coffee shop in Nashville
- 34:28Bongo. They always had like a in a
- 34:30signature drink competition where like all the Baristas from
- 34:32all the different cafes like came up with their creations and
- 34:35things like that and those were always fun and I like those but
- 34:38that's not what I that's not usually what I would order.
- 34:41So I'm usually I usually am looking for, you know what black
- 34:45coffees they have available, how are they Brewing them?
- 34:48And and then like what are my tastes and what can I No, how
- 34:52can I get the best cup? Sometimes it's, you know, their
- 34:54batch Brew drip, you know, sometimes it's, you know, I feel
- 34:57like steady state and ironsmith both have like, solid drip batch
- 35:01Bruce, you know, like in sometimes, that's all I want,
- 35:04you know. But sometimes I want like
- 35:05something more specific and a pour-over or something.
- 35:08But yeah, I'm definitely a big advocate for just drinking black
- 35:12coffee. I'm a black coffee drinker as
- 35:14well. I find that I if I'm drinking a
- 35:17coffee on site, that's when I'm going to order a pour-over,
- 35:20something. Because I might have Questions.
- 35:22And I might want to ask somebody like, hey, where'd this, you
- 35:25know, all the details that we've been talking about?
- 35:27If I'm getting it to walk away, then I'm just going to go drip
- 35:29because it's kind of how I is a weird, weird tangent for anyone
- 35:34listening. But I used to always judge
- 35:36restaurants by the quality of the toilet paper.
- 35:38Yeah. Because I knew if they cared
- 35:40about their customers and their employees that have good cook,
- 35:44good toilet paper, that's solid solid assessment.
- 35:47Yeah. And I kind of feel that way
- 35:48about drip coffee and calmly. Yeah, you know like if Care
- 35:51about the people that are there every single day.
- 35:54You're going to make sure your drip is on point.
- 35:56Exactly. I'm always astonished by like
- 35:58fancy restaurants that like you know you have they have this
- 36:01amazing chef and they like do all these, you know, incredible
- 36:04dishes and they give thought to every single detail and then at
- 36:07the end of the meal, if you want a cup of coffee it's just like
- 36:09it's garbage. And I'm like, why don't you pay
- 36:11as much attention to detail? Has this if you get everything
- 36:14else? Like I feel like that's a that's
- 36:17you know, sometimes, you know, they're like, yes, this is from
- 36:20this local roaster and they do this, Is this and I'm like yes
- 36:22thank you like thank you for paying attention to this as well
- 36:24as everything else. I used to be one of those
- 36:27servers that long time ago, work for a very fancy restaurant.
- 36:30That cared about every ingredient was sourced in the
- 36:33state, every like beer was from the stay like even today till
- 36:37now, they're so written up. We had Sunday morning, brunches,
- 36:40and my complete training, making an espresso for someone at the
- 36:45bar, or for a table or a coffee of any kind was, here's the
- 36:49machine. You press this button, Water
- 36:52goes here. The grounds go here.
- 36:55But end of training, right? Yeah.
- 36:57And looking back, I think they are that restaurant.
- 36:59They cared about everything except for that.
- 37:02Yeah. Yeah.
- 37:02It's the I guess the times have not quite caught up to, you
- 37:07know, like, wow, we should pay attention to this to like
- 37:09there's you know, there's plenty of, you know, information out
- 37:13there. Nowadays too kind of to gather
- 37:15like this is quality in this is not and where that line is like
- 37:19at least kind of make the effort and then You're, you know, Leaps
- 37:22and Bounds above, you know, ahead of your competition.
- 37:26Well, I after this I'm going to Google them and find out what
- 37:28they're serving on their menu today because maybe they've got
- 37:31they've they've moved up, it's been a lady.
- 37:32So yeah, I mean I love those restaurants like I sincerely
- 37:36like those are the kind of places that I have you know that
- 37:38want to take you know, Melissa to on a date.
- 37:40Like we love, you know, she's a foodie and she cooks all the
- 37:43time and you know, she wants to order something that she can't
- 37:46make herself, you know? And so like those are those kind
- 37:48of restaurants are great. But yeah, I always want to be
- 37:51like What's on your coffee menu? And like kind of, you know, it's
- 37:54somewhat of a loaded question but I'm just curious.
- 37:56Like I want to see if they care about that or not, you know, I
- 37:59do know and I've certainly been that person on both sides.
- 38:02The person who didn't know what to answer and the person who
- 38:05wanted to know. So right always and always
- 38:08empathetic Jeremy, it was really a pleasure meeting you and
- 38:10chatting with you. Welcome back to the West Coast,
- 38:12I think we're all probably going to be glad that you're here and
- 38:16looking forward to trying some gooseberries in the near future
- 38:19right on When I was researching albeit
- 38:33briefly for this episode, I was struck by The Branding of
- 38:37Gooseberry. It made me wonder how much stock
- 38:39I put in The Branding of the coffee.
- 38:41I'm buying and how much it might influence my coffee drinking
- 38:44experience. I would have definitely been
- 38:47pulled in by the name and the logo.
- 38:49If I saw Gooseberry coffee Curiosities on the Shelf but I
- 38:53don't know that I would buy it on that alone because I do have
- 38:57enough of a baseline of coffee knowledge to go a step further
- 39:00looking into the details of the coffee.
- 39:03But if it were a bottle of wine, I'd be buying on The Branding
- 39:08alone and I do love the branding at some of my favorite coffee
- 39:12shops. I extend that term branding to
- 39:14the overall experience. Ants inside and out of the shop.
- 39:18Not just the logo. Is it a coincidence?
- 39:20I love steady state and most your coffees.
- 39:23And I also think highly of the design at the shop or that my
- 39:26experience inside is always Top Notch.
- 39:29Probably not Jeremy and his wife opened Goose bear very early in
- 39:34the pandemic. It has been an online-only
- 39:37business so far. They are part of an entire
- 39:40generation of entrepreneurs. That will be looking at their
- 39:43brick-and-mortar options differently, having experienced
- 39:46this ongoing worldwide event. That is impacted.
- 39:50All the ways of business may or may not have generated Revenue
- 39:54before. I know that it will for me.
- 39:57You may not notice it as a customer, but the line between
- 40:00success and failure, and hospitality is very, very thin
- 40:04and the details really matter. Take away coffee cups, are a
- 40:08great example of this. The current wonky Supply chains
- 40:11have caused a huge hiccup in the availability, and the price of
- 40:15these coffee shop Staples, if a takeaway cup normally cost, six
- 40:19cents one day and 12 or even 20 for the next, it can change the
- 40:24entire Dynamic of a small. Notice that runs on fairly tight
- 40:27margins selling a product that ranges generally between two and
- 40:31six dollars and that is, assuming you can get them quick
- 40:35trip or quick. Star is a chain of gas stations
- 40:39and convenience stores in the midwest.
- 40:41They spell quick K, wi K. And they're more like mini
- 40:46neighborhood markets that offer fresh produce and all the
- 40:48grocery Staples along with a wide variety of coffees to go.
- 40:53They have more than 800 locations in Wisconsin Minnesota
- 40:56Iowa and Illinois despite their size and their buying power.
- 41:01They have run out of coffee cups.
- 41:03Last Friday, they put out a statement that customers who
- 41:06want coffee or any of their hot beverages will need to bring
- 41:09their own mug, that's pretty wild.
- 41:13If a company that big with a much bigger wallet than your
- 41:16local roaster probably has, is having trouble.
- 41:19Imagine what the neighborhood coffee shops are doing trying to
- 41:22find cups of their own. They're competing with Any other
- 41:26coffee provider in the world? Which brings me to my soapbox
- 41:30item of the week? Bring your own mug to the coffee
- 41:34shop. A lot of cafes will even give
- 41:36you a discount if you do. So not only will you be helping
- 41:39them navigate these supply chain issues, but you'll be keeping
- 41:43one more disposable coffee cup out of the landfill.
- 41:46Because, almost all take away, coffee cups, are not recyclable
- 41:51due to the coating that they have, that is designed to
- 41:53prevent heat loss and degradation of the paper
- 41:56besides, it is just nicer to drink out of your own mug.
- 42:00I keep a few on the counter next to the the door.
- 42:02So I don't forget actually I think I have a few in the car to
- 42:06and sometimes I still forget and that's okay.
- 42:09But whenever you can bring your own mug Okay, I am off my
- 42:14soapbox again. Is soapbox a reference that
- 42:18people even still get. It doesn't really matter.
- 42:21I just, I hope that you can figure it out from the context,
- 42:23clues back to the coffee, part of the show.
- 42:27Jeremy talked about his time at Barista Parlor in Nashville and
- 42:31how those earlier coffee experience has impacted him.
- 42:36They have some pretty great design Aesthetics to and I can
- 42:38see their influence in Goose, bear, Nashville is famously, a
- 42:42lovely town for music live music in particular and my chat with
- 42:47Jeremy. Inspired me to take a look at
- 42:48what I listen to when I'm brewing and drinking my coffee
- 42:51every morning. It turns out it's mostly
- 42:53podcasts. Mostly news podcasts.
- 42:57So I made a point to turn off the chatter and listen to a live
- 43:00music album every morning last week.
- 43:02Instead, this is purely anecdotal, but I think it really
- 43:06made for a more focused coffee drinking experience.
- 43:09I was able to focus my senses on the coffee.
- 43:12I was even able to pull out some unique flavors during a blind
- 43:14tasting later, confirmed by The Roaster.
- 43:17I'm proud to say that might have gotten lost, had, I been
- 43:20listening to the latest on what was going on at the Ukraine
- 43:22border. I've posted a playlist with some
- 43:25of the songs from those morning, listening sessions in this
- 43:28week's newsletter on roast westcoast.com along, with the
- 43:32link to it on Spotify. Now, I'm not telling you not to
- 43:35listen to podcasts. Please keep doing that
- 43:38selfishly. Keep listening to this one.
- 43:40If not, for my ongoing, coffee chatter, but for the interviews
- 43:44and the coffee smarter sessions. And if you find yourself,
- 43:47appreciating this show, or appreciating your coffee
- 43:51experiences more because of it, please tell a friend and
- 43:55subscribe. Subscribe to that just mentioned
- 43:57newsletter on roast westcoast.com that newsletter is
- 44:01free but there is a paid option if you'd like to support the
- 44:05creation of this content and future coffee content.
- 44:09Speaking of creating this shows industry Partners provide the
- 44:12world with some incredible coffee and coffee drinking
- 44:16experiences. They include Cafe litter, mostra
- 44:20Coffee Company, coffee cycle, roasting leap coffee, zoom bar.
- 44:25Coffee and tea Maria coffee steady-state, coffee, roasting
- 44:30Camp, coffee company, and Cape Horn coffee importers.
- 44:34Plus, first light, whiskey is always there to help with the
- 44:37nip at happy hour. I usually Splash mine in with
- 44:40some Makers Mark blended into some vanilla ice cream, or add
- 44:44it into a hot cup of decaf late in the day.
- 44:47Some great coffee decaf SAR available from the roasters, I
- 44:50just mentioned, you can find links to all of those companies
- 44:53and Gooseberry coffee Acid is in this shows podcast notes.
- 44:58And if you can't find them wherever you're listening, you
- 45:01can also click into any article on roast westcoast.com, and
- 45:04they'll be there. A reminder, I'll see you at Camp
- 45:08Coffee Company on Saturday, where I'll have the microphone
- 45:11set up. And hopefully, I'll get a chance
- 45:13to chat with some of this shows listeners about why they love
- 45:16coffee. That's Saturday, morning
- 45:19February, 19th from 9 to noon at Camp, coffee company in
- 45:23Oceanside, California. Thank you to everyone for
- 45:26subscribing. Thank you to everyone for
- 45:28listening. A new coffee smarter episode
- 45:30with Chris O'Brien. All about Bulletproof Coffee.
- 45:34Comes out tomorrow and I'll be back next week with an interview
- 45:38with Aaron Nino. She is the founder and owner of
- 45:41a send Coffee Roasters. In San Marcos, California.
- 45:45This episode of the roast West Coast coffee podcast is was has
- 45:50been written produced and recorded by meet Brian Walt.
- 45:54I hope this show is found you. You happy healthy and with at
- 45:57least enough sanity and coffee to make it through the day.
- 46:01And please always tip your Baristas now.
- 46:04More than ever in be sure to drink.
- 46:07Good coffee. I like beer, it makes me a
- 46:34jolly. Good fellow welcomed.
- 46:36I like beer the podcast where we discuss great beers and the
- 46:40stories that go with them. I'm your host Jeff and I am your
- 46:43host. Jeff we are lucky enough to live
- 46:45in North County, San Diego, a beer Mecca, within a beer Mecca,
- 46:48where it's 72 degrees all year long and there are over 160
- 46:52breweries within minutes weather's.
- 46:54Nice, the water's warm, the beer is cold and there are stories to
- 46:58be told and we believe beer is a A drink for friends for sharing
- 47:01a laugh, telling a tale or two and four contemplating life and
- 47:04how to live it. We're not your ordinary beer
- 47:07pod. So grab a beer, pull up a
- 47:09Barstool. Join us for a few laughs.
- 47:11You can find us wherever you get your pods and also on Instagram
- 47:15and Facebook at I like beer the podcast as well as on Twitter or
- 47:18a website I like beer the podcast.com looking forward to
- 47:22having you join us. Cheers.