
7. Friction in Higher Education: A Conversation with Robert Sutton
In this conversation with EdUp Provost host Dr. Gregor Thuswaldner, Dr. Bob Sutton discusses his latest book, The Friction Project, co-authored with Huggy Rao. The book explores the concept of friction in organizations and how leaders can differentiate between good and bad friction. Sutton shares insights from his experiences at Stanford University and emphasizes the importance of leadership in reducing unnecessary friction in the higher education context to enhance productivity. He provides practical strategies for academic leaders to identify and address friction points within their…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.