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Ep. 49 Why Sales Success Starts with Trust, Not Tactics with Richard Harris
In this episode, Heidi and Richard Harris dive into the shifting world of sales and what it takes to succeed today. He breaks down some of the most common mistakes sales teams make and explores how AI is changing the sales process. Richard emphasizes the critical role of communication skills, especially for younger professionals who may find face-to-face interactions more challenging.
The conversation also explores how AI can boost efficiency without losing the human connection that’s essential for building strong client relationships. Richard shares his thoughts on how buyer expectations…
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