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E7 Stop Quoting and Start Selling with Austin Hilton-Ball

In this episode, Granger Forson talks with Austin Hilton Ball about his journey building Your Payroll Manager. Austin shares how he moved from a "side hustle" with a single £12.95 client to running a team of six (and growing) that serves large accountancy practices. They explore Austin's "people-first" philosophy in a highly automated industry, the efficiency of his "pod" team structure, and how he transformed his approach to sales and pricing hurdles.

Key Takeaways

Human-Centric Outsourcing: Austin saw that people were getting lost in high-volume payroll systems, so he built a business…

The skinny

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