Latest / MEFCast: The Global Telecom Agenda
Agentic AI, Conversational Commerce & the Future of Customer Engagement
In this episode, you will hear from Matt Ekram, Advisor – Mobile Ecosystem Forum, Aaron Alter, CEO – Telgorithm, Chris Brunner, Founder and CEO – Authvia, Nitin Seth, CEO & Co-Founder – Conversive and Ramy Riad, Director, AI GTM & Messaging Strategy – Webex CX.
The discussion explores how agentic AI is transforming customer engagement and conversational commerce, including the opportunities and challenges surrounding autonomous interactions, payment integration, identity verification, security, accountability and the communications infrastructure needed to support adoption at scale.
The skinny
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