Latest / Arroe Collins Like It's Live / C.T.C.S Episode 228 Complete Store Reset Pepsi Meets Poppi And Not A Chosen Career

Transcript

C.T.C.S Episode 228 Complete Store Reset Pepsi Meets Poppi And Not A Chosen Career · Arroe Collins Like It's Live

0:00
Speaker 1: I don't know if you've checked it out yet or
0:01
Speaker 1: how you find your podcast, but ero dot net r
0:04
Speaker 1: r oe dot net is a great start because instead
0:08
Speaker 1: of going to these search engines that'll give you everybody's
0:11
Speaker 1: monkey and you know it's not part of your circus,
0:13
Speaker 1: go directly to the source. Arro dot net, a r
0:16
Speaker 1: r oe dot net. Enjoy your exploration. Hey, what's going on?
0:22
Speaker 1: It's ct When I'm not busy being Arrow the podcaster,
0:26
Speaker 1: I have to live in the real world. I mean
0:27
Speaker 1: everybody has to have a job, right Mine is CS
0:31
Speaker 1: customer service, you know, solutions relationships, keeping your team motivated,
0:36
Speaker 1: to keep that constant connection with each and every person
0:39
Speaker 1: who has chosen to stop into your location for that moment,
0:42
Speaker 1: and I do mean moment, because what are the real
0:45
Speaker 1: chances they're ever going to come back? And are you
0:48
Speaker 1: the reason why they said? Uh uh? Hein doing it?
0:52
Speaker 1: Episode number two twenty eight Complete Store Reset Pepsi hooks
0:56
Speaker 1: up with Poppy in the prebiotic department. And this isn't
1:00
Speaker 1: a chosen career. Ooh, this is CTCs.
1:06
Speaker 2: Transition Walk day number one out of three. Oh my god, We've.
1:11
Speaker 3: Got a huge performance on Saturday night. This is probably
1:13
Speaker 3: gonna be the biggest show that we have ever done
1:17
Speaker 3: in our thirty three years of being on that live stage.
1:20
Speaker 3: And I mean it literally has taken us pretty close
1:24
Speaker 3: to two months, two months to lay all this out,
1:27
Speaker 3: all the meetings, all the planning, all the everything, and
1:30
Speaker 3: so then you got to find yourself inside CS. It's like,
1:34
Speaker 3: what the what the what the don't you have enough
1:37
Speaker 3: on your plate, dude? And I think that's one of
1:39
Speaker 3: the reasons why I have a difficult time going into CS,
1:42
Speaker 3: and I can be a little bit moody sometimes.
1:43
Speaker 2: It's not grumpy old man syndrome.
1:45
Speaker 3: It's just that my real life is so planned out
1:50
Speaker 3: and now you're asking me to go to CS where
1:52
Speaker 3: nothing is planned out. It's all improv ad lib and
1:56
Speaker 3: whatever happens happens. Like this sound in the background in
2:00
Speaker 3: this forest. Goddamn, get this noise out of my place
2:04
Speaker 3: where I do a transition walk. Well, this is kind
2:07
Speaker 3: of a shocker. When I first arrived here, there's now
2:09
Speaker 3: a store map, not how to get here, but rather
2:12
Speaker 3: where everything is in the store. I know, in my
2:14
Speaker 3: five years here, I've never seen anything like this, And
2:17
Speaker 3: I mean that's the reason why I've invested so much
2:19
Speaker 3: time and energy into putting stuff back, and that's because
2:21
Speaker 3: so I.
2:21
Speaker 2: Can know the store.
2:22
Speaker 3: So it's gonna be very interesting to find out if
2:24
Speaker 3: what they have here labeled as to where it is
2:26
Speaker 3: in the store is exact, or if they're just sitting
2:29
Speaker 3: there and they're just ignoring the people and just putting
2:31
Speaker 3: something out here that looks pretty fun. I can see
2:35
Speaker 3: why they did the map. I mean they have moved
2:37
Speaker 3: everything in the store. I mean the peanut putter is
2:39
Speaker 3: now where the chips are. The seeds such as the
2:43
Speaker 3: almonds and the peanuts are where where the different cookies
2:47
Speaker 3: used to be, And now here is some of the chips. Oh,
2:49
Speaker 3: this isn't about face. There is nothing but change going
2:52
Speaker 3: on here. Krpringles are now over here where the candy.
2:55
Speaker 2: Used to be. This is go fuck up. So mine's ooh, well,
2:59
Speaker 2: here's the cookies right here where the bread used to be.
3:01
Speaker 3: Oh, for the love of God, I'm currently in the
3:05
Speaker 3: international section and I'm seeing this brand that's over here in.
3:09
Speaker 2: The Kosher area.
3:11
Speaker 3: It's either kosher or it's going to be in the
3:13
Speaker 3: Asian area. But it's a spice and what it is
3:17
Speaker 3: it's spelled momo f uku, so it'll be momo fuck you?
3:21
Speaker 2: What really it really is momo fuck you? How is
3:24
Speaker 2: that not a fancy.
3:26
Speaker 3: I am not Sherlock Holmes, but by god, I love
3:30
Speaker 3: to research stuff out. When I'm seeing mass confusion inside
3:35
Speaker 3: a grocery store where people can't find certain items, I
3:38
Speaker 3: get it. We move things around.
3:40
Speaker 2: I totally get it. But where the confusion is?
3:43
Speaker 3: Because I did the research, I was watching people because
3:46
Speaker 3: I'm a people watcher.
3:47
Speaker 2: I'm a silent watcher.
3:48
Speaker 3: And what I noticed is is that when you look
3:51
Speaker 3: up at aisle number five, it says bread is bread
3:54
Speaker 3: on five? No, it's on three. So it looks for
3:57
Speaker 3: meo mio is what you put in your water? Is
3:59
Speaker 3: it an a number four?
4:00
Speaker 2: Where has been? No, it's in number six. It's like,
4:03
Speaker 2: what the hell?
4:04
Speaker 3: All this confusion? And we do have a map, but
4:08
Speaker 3: nobody's asking for a map. And it's like, I think
4:10
Speaker 3: I just should stand at the front door, going here, here, here,
4:12
Speaker 3: I feel like I'm like at a wedding show or something.
4:14
Speaker 1: Here you may need this, please do not move. There's
4:17
Speaker 1: more CTCs right around the corner. I'm not conceited. Poppy
4:22
Speaker 1: and Pepsi and we busted a big one the theft department. Hey,
4:28
Speaker 1: thanks for coming back to CTCs. Oh yeah, I'm conceited,
4:32
Speaker 1: Poppy and PEPSI. Plus, we've got a big theft that
4:35
Speaker 1: went down and God busted.
4:39
Speaker 2: Wow.
4:39
Speaker 3: Here we are a transition walk through this beautiful forest.
4:43
Speaker 3: Day number two had of three because I have a
4:45
Speaker 3: live performance frow Night, the biggest show that we've ever
4:48
Speaker 3: had in our thirty three years of doing this. Man,
4:51
Speaker 3: I just had conversations with actor, producer, director, writer Daniel Roebuck.
4:55
Speaker 3: I was with Mike Wolfe, who's part of American Pickers.
4:59
Speaker 3: Just so many people we came to the studio to
5:01
Speaker 3: do the podcast today, and you know, then you go
5:04
Speaker 3: on a transition walk because it's like, okay, so what
5:07
Speaker 3: just happened here, and what just happened here is that
5:10
Speaker 3: you made a connection with people that you will never
5:12
Speaker 3: meet and so and I think that's one of the
5:14
Speaker 3: biggest challenges of this everyday world of podcasting, is that
5:19
Speaker 3: we create these shows for people that we don't know.
5:23
Speaker 3: The same thing is true about when you go to
5:24
Speaker 3: a grocery store. You don't know them, but because you're
5:27
Speaker 3: right here in front of me and I'm in cs oh,
5:30
Speaker 3: I will know you. I will get to know you.
5:32
Speaker 3: You can be the grumpiest fart on the book. And
5:35
Speaker 3: the thing about it is is that by the end
5:37
Speaker 3: of the time that you've been with me, you're gonna
5:39
Speaker 3: be pretty much happier, much happier. How do I know that?
5:41
Speaker 3: Because I'm not conceited. I have no idea what's waiting
5:46
Speaker 3: for me in the inside of the store. I'm out
5:47
Speaker 3: here in the parking lot now. I mean, they're doing
5:50
Speaker 3: that resetting. It's supposed to take like two weeks. They
5:52
Speaker 3: had a crew in there, maybe thirty thirty five people
5:55
Speaker 3: to start up on different roads and stuff like that.
5:57
Speaker 3: So when I walk in there, somebody who is it's
6:00
Speaker 3: the great master of putting shit back.
6:03
Speaker 2: I have no idea where the shit is.
6:06
Speaker 3: Literally, there are maps, and we talked about that first
6:08
Speaker 3: thing yesterday and I was kind of like, what the
6:10
Speaker 3: fuck is this? And then now that I've seen what
6:13
Speaker 3: the fuck they're doing, it's pretty much a different story.
6:17
Speaker 3: And I'm gonna have to learn a brand new store,
6:19
Speaker 3: which is going to be the challenge, the change and
6:21
Speaker 3: basically the laughter. Pepsi is now part of the pre
6:26
Speaker 3: biotics game. They've teamed up with Poppy, and this right
6:29
Speaker 3: here is a pepsi and they've also got a cherry pepsi.
6:32
Speaker 2: And the thing about it.
6:32
Speaker 3: Is, though, is I have the sneaky feeling because I've
6:34
Speaker 3: been drinking Poppy now for almost two years. They bought Poppy,
6:38
Speaker 3: but they took the label off Poppy and.
6:39
Speaker 2: Put it on with pepsi.
6:40
Speaker 3: So I'm gonna go ahead and taste this for the
6:41
Speaker 3: very first time for our taste test of the week
6:43
Speaker 3: to find out does it taste like poppy?
6:45
Speaker 2: And they just switched out the label? What's going on here? Wow?
6:51
Speaker 3: Okay, the good news is it's five percent of sugar,
6:54
Speaker 3: no artificial sweetener.
6:56
Speaker 2: But it is a probiotic.
6:57
Speaker 3: A lot of nutritionalists do love probiotics or probiotics as well.
7:00
Speaker 2: It probably tastes like shit. No, it doesn't taste like shit. No, no, no, no.
7:03
Speaker 3: I was just getting ready to say it does not
7:04
Speaker 3: taste like shit. It actually is very refreshing and it's
7:07
Speaker 3: not as heavy as a pepsi. So I'm gonna give
7:10
Speaker 3: kudos high on this one that it actually could work.
7:14
Speaker 3: Kind Of suggestively, I said that it was going to
7:16
Speaker 3: be a tough day to day with the with the putbacks,
7:18
Speaker 3: because they have basically reset the whole store. Something as
7:21
Speaker 3: simple as honey. I mean, go on, the putback king
7:24
Speaker 3: knows where.
7:25
Speaker 2: The honey is.
7:26
Speaker 3: Now the keyword there is the putback king knows where
7:28
Speaker 3: the honey was, which was on Aisle four. Oh no,
7:33
Speaker 3: it's at the end of Aisle five now where the.
7:35
Speaker 2: Cheese ites were.
7:35
Speaker 3: So what the fuck? This is gonna be really big
7:38
Speaker 3: time you find it everything?
7:39
Speaker 2: Okay?
7:40
Speaker 4: Yes, because they've redone this whole entire dang store.
7:42
Speaker 3: I don't know where anything is is it's crazy.
7:48
Speaker 2: Yeah, it's a mess now or in the hostess are
7:51
Speaker 2: on the bank.
7:52
Speaker 3: Can you imagine if they would have they would have
7:53
Speaker 3: moved the cat food, how many cat women would have
7:55
Speaker 3: been crazy?
7:56
Speaker 2: I'm going, yeah, you're all right, I've had my pepsi.
8:03
Speaker 3: When it comes to the pre biotic once again, it
8:05
Speaker 3: says no artificial sweeteners, thirty calories, three grams of pre
8:10
Speaker 3: biotic fiber.
8:11
Speaker 2: All right, So.
8:12
Speaker 3: Chance is gonna be the one that's gonna take a
8:14
Speaker 3: chance on this pepsi. We already know what my vibe
8:17
Speaker 3: is all about. It Open that monkey up and let's
8:19
Speaker 3: see how you feel about it.
8:21
Speaker 2: Listen to that, man, It's good. NA be honest. It
8:24
Speaker 2: tastes kind of like an old pepsi. Tastes like an
8:26
Speaker 2: old pepsi. Okay, okay, i'll give you that. Is that
8:29
Speaker 2: good or bad?
8:30
Speaker 5: I mean it's not bad, but I wouldn't say it's
8:33
Speaker 5: better than regular pepsi.
8:34
Speaker 2: But I mean, I mean, don't you like how light
8:36
Speaker 2: it is? Or I do get that? Yeah, it's good.
8:38
Speaker 3: Yeah, yeah, because I was guzzling when that stuff. It
8:40
Speaker 3: didn't take me that long at all to drain that thing.
8:43
Speaker 5: They won't take me that y.
8:46
Speaker 2: No, what is you think it will sell? Because it's
8:49
Speaker 2: pepsi and it's not gonna be poppy.
8:51
Speaker 1: I think it will sell.
8:52
Speaker 2: Yeah.
8:54
Speaker 3: Well, it's confusing to me because how are they gonna
8:56
Speaker 3: tell the difference between a regular pepsi and a pre
9:00
Speaker 3: biotic pepsi.
9:00
Speaker 2: I mean, you're gonna have to.
9:01
Speaker 3: I think it's the fact that the container is like
9:03
Speaker 3: completely white. Oh, so it's gonna be the case it's
9:08
Speaker 3: gonna sell.
9:08
Speaker 2: They're not gonna sell it individually, see the pre biotic Yeah, okay,
9:14
Speaker 2: I get it. I get it.
9:15
Speaker 3: So the packaging has to win here, all right, I'll
9:18
Speaker 3: give you that I'll give you that. Where with Ryan
9:21
Speaker 3: who's at the bar, and what he's doing is ghost peppers,
9:25
Speaker 3: his ghost peppers and honey.
9:27
Speaker 2: Jesus god, it's the color red too. What's up? What
9:29
Speaker 2: you want?
9:30
Speaker 3: Just enough to make me say, holy shit, God, that's good.
9:33
Speaker 2: What's the smell like? Who got it? Got in my nose?
9:37
Speaker 2: I don't even smell it. Cheers, cheers, man, good luck?
9:43
Speaker 2: Oh God, that's hot. Holy cow.
9:49
Speaker 3: Yeah, wow, that's that's a good hot though.
9:52
Speaker 2: Man. With that, I mean the honey gives it. That's
9:55
Speaker 2: a good thing in that cart.
9:57
Speaker 3: And then there's yeah, definitely sai aftertaste.
10:01
Speaker 2: Yeah. I would do that on my eggs. I would
10:03
Speaker 2: do that in tuna. I got it on to the
10:05
Speaker 2: middle of my tongue. It's middle tongue and throat. Oh
10:10
Speaker 2: but that's good. Yeah wow. And who's it?
10:13
Speaker 3: It's it's Melinda's ghost pepper hot honey.
10:18
Speaker 4: Yeah that that. I could put that on chicken and
10:20
Speaker 4: put that I put that shirt on it. You know,
10:24
Speaker 4: screw you Franks.
10:27
Speaker 3: We'll see you some day.
10:29
Speaker 2: Yeah, man, have fun, dude. All right, So you said
10:33
Speaker 2: two fourteen, what'd you say for a number?
10:35
Speaker 3: Marsha two seventy five from Marsha, get the toilet.
10:41
Speaker 2: He only took one toilet. Oh we got his hat right,
10:51
Speaker 2: He blew it on that one. He lost his good half.
10:54
Speaker 2: You gotta.
10:58
Speaker 1: I'm gonna go.
10:59
Speaker 2: Are you gonna move? You can do a different data, yeah,
11:01
Speaker 2: different time to forty five? All right, two twenty five.
11:08
Speaker 4: The grand total two forty eight sixty nine.
11:16
Speaker 2: Two forty eight sixty nine.
11:19
Speaker 1: Please do not move. There's more CTCs right around the corner.
11:23
Speaker 1: We're going on tour, you know, to build the stages,
11:25
Speaker 1: and then we've got to crash in lane number six. Hey,
11:32
Speaker 1: thanks for coming back to CTCs. We're on tour, building
11:35
Speaker 1: no stages and whoa a big crash in lane number six.
11:40
Speaker 3: Transition walk day number three out of four. It's not
11:45
Speaker 3: supposed to be four, but it is gonna be three
11:47
Speaker 3: out of four because I still have to take my
11:49
Speaker 3: transition walks even though we're on the stage tonight. The
11:52
Speaker 3: things that you have to do before you go to
11:54
Speaker 3: a live stage, I mean, the business side of that
11:57
Speaker 3: live performance has nothing to do with podcasts, seeing, nothing
12:01
Speaker 3: to do with a grocery store of being in CS.
12:04
Speaker 3: But you got to get your contracts in order. You've
12:06
Speaker 3: got to make sure that you've got your insurance policies ready.
12:10
Speaker 3: You got to make sure that your body's being stretched
12:12
Speaker 3: worked out, and so that you can handle lifting the
12:15
Speaker 3: equipment into the car, setting it up, doing a six
12:18
Speaker 3: hour show. Really, there's a lot of stuff that goes Really,
12:22
Speaker 3: there's a lot of stuff that goes into play. Do
12:24
Speaker 3: you have all of the music? Do you have everything
12:27
Speaker 3: that's been requested? Because just as much as I have
12:30
Speaker 3: my own wants, the people that hired us have a
12:34
Speaker 3: gigantic list of wants as well, and you've got to
12:37
Speaker 3: meet those needs.
12:38
Speaker 2: And so it's not like, hey man, I took a
12:41
Speaker 2: day off from CS. No, no, no, no no.
12:45
Speaker 3: My day for that performance started today this morning when
12:48
Speaker 3: I woke up at six point fifteen. It's not going
12:51
Speaker 3: to end until we get home at about two or
12:54
Speaker 3: two thirty in the morning tomorrow. So when I go
12:57
Speaker 3: in to CS tomorrow, eh, you took the day off.
13:01
Speaker 3: You're always taking a day off. Okay, you want to
13:04
Speaker 3: wear my shoes. There's a reason why I've got holes
13:07
Speaker 3: in the end of my shoes, not from dragging my
13:10
Speaker 3: feet because I can't stop moving. We are completely one
13:15
Speaker 3: set up, and we're way up on the second level
13:19
Speaker 3: with speakers throughout the entire entire area. Uh, there's like
13:25
Speaker 3: the back rooms have the speakers. We have speakers up
13:28
Speaker 3: here in the front. And it's just the goal tonight
13:31
Speaker 3: is just to to really create a celebration.
13:34
Speaker 2: It's four thousand dollars per ticket to be here. You
13:39
Speaker 2: know what that means.
13:40
Speaker 3: The biggest names in this city Charlotte as well as
13:43
Speaker 3: the state are expected to be here tonight.
13:46
Speaker 2: And nobody's screwing around this. This is the real deal.
13:49
Speaker 3: And so yeah, I'm like anybody else, how did I
13:52
Speaker 3: even land a performance like this? And you notice I
13:55
Speaker 3: didn't say gig. It is a performance and that's what
13:58
Speaker 3: it's going to be tonight. And no matter how scared
14:01
Speaker 3: I am, because this is the biggest of the biggest,
14:04
Speaker 3: and you can only hope that you know that you
14:07
Speaker 3: you really did live up to the reputation that got
14:10
Speaker 3: you this position. So looking forward to it, Idio. It
14:12
Speaker 3: took us about about pretty close to almost three and
14:14
Speaker 3: a half hours just to set up, all right, and
14:20
Speaker 3: just like that, the performance is over. You arrive so early,
14:25
Speaker 3: you perform until the crack of a new day, and
14:28
Speaker 3: then you pack up and it's time to go home.
14:32
Speaker 3: So uh whoa one o seven am.
14:35
Speaker 2: There you go.
14:36
Speaker 3: There's my radio vos for you. One o seven am.
14:38
Speaker 3: We're playing four songs in a row without talk. You
14:41
Speaker 3: don't hear my voice right now? This is called rap
14:43
Speaker 3: music whatever? All right, man? Glad you went on tour
14:48
Speaker 3: with me so you could get the experience of what
14:50
Speaker 3: it's like out here. And God, I just wish I
14:53
Speaker 3: could film this kind of stuff and just let you
14:55
Speaker 3: experience it, because that's.
14:57
Speaker 2: What music is. Music isn't something you just sit back
15:00
Speaker 2: and enjoy. It's a an experience.
15:04
Speaker 3: And those that understand that experience are so damn willing
15:08
Speaker 3: to share it for you and build it for you.
15:11
Speaker 2: Don't cheapen the deal.
15:13
Speaker 3: Get those on your team that totally grip the importance
15:17
Speaker 3: of music. Transition walk day number four out of four.
15:23
Speaker 3: Would we get maybe three and a half hours of sleep? Ooh,
15:25
Speaker 3: listen to those vocal cords looking at the skys and
15:28
Speaker 3: having the temperatures dropped dramatically. I was raining all the
15:30
Speaker 3: way home last night, and now I'm in this forest.
15:34
Speaker 3: And once again, this is all based on one thing,
15:36
Speaker 3: is that if I can walk in the rain, if
15:37
Speaker 3: I can walk in the cold, if I can be
15:39
Speaker 3: out here on a breezy day where the winds of
15:42
Speaker 3: spring are still a little bit tingy in the way
15:45
Speaker 3: of wintertime biting your ass but it's not warmed up yet,
15:49
Speaker 3: to really kind of take care of the daffodils.
15:51
Speaker 2: You know what? That makes you stronger in.
15:53
Speaker 3: A place like cus, where you are face to face
15:55
Speaker 3: with a bunch of liars, stealers, bosses that control you
16:00
Speaker 3: but can never do one inch of your job because
16:02
Speaker 3: they don't know how to put their foot in your shoe.
16:05
Speaker 2: Hold on a second. Wow, that was disgruntled talk, wasn't it.
16:11
Speaker 2: I don't think so.
16:12
Speaker 3: That's just being truthful to the self that you are.
16:15
Speaker 3: And that's what I really try to inspire you to do.
16:18
Speaker 3: Stand up for you. Do you quit trying.
16:22
Speaker 2: To be them because they're never going to give you
16:25
Speaker 2: what it is that you need in life. I'll see
16:28
Speaker 2: you and see us.
16:30
Speaker 3: Not even two minutes after I arrive in the store,
16:31
Speaker 3: we hear the shag any crash over an Aisle six.
16:34
Speaker 3: Aisle six is where all the soft drinks are. The water,
16:36
Speaker 3: anything that has to do is liquid. I mean, it
16:38
Speaker 3: was a loud crash. You could hear the glass breaking,
16:40
Speaker 3: you can hear something going terribly wrong. And what's happened
16:44
Speaker 3: to is is that a palette has fallen. And thank
16:47
Speaker 3: god there aren't any people over here, because that many
16:50
Speaker 3: soft drinks fallen on one person literally would land them
16:53
Speaker 3: in the hospital. Have no idea. We're gonna be looking
16:55
Speaker 3: at the video. We're gonna find out what the hell's
16:57
Speaker 3: going on here. But a palette has fallen, somebody teeter
17:00
Speaker 3: tottered it, and that's the situation. So we're gonna go
17:02
Speaker 3: watch the cameras and see you know exactly how it happened.
17:06
Speaker 3: I swear to the Holy Bible I am not a
17:09
Speaker 3: man that is currently suffering from old man's syndrome, you know,
17:12
Speaker 3: grumpy old man's syndrome. Look, here's the thing. I'm the
17:15
Speaker 3: one that vacuums the fucking floor every single night. I
17:17
Speaker 3: come in here after a day off via that performance
17:20
Speaker 3: last night, and somebody has totally destroyed my vacuum cleaner.
17:24
Speaker 3: And it's like, if I would treat my music equipment
17:27
Speaker 3: like that, I wouldn't be in the business. And it's like,
17:29
Speaker 3: and you're allowing people to treat the equipment of the
17:32
Speaker 3: store like that, why do they get away with that?
17:35
Speaker 3: I mean, I'm not being a grumpy old man's syndrome
17:37
Speaker 3: type of victim here. What I'm being is that look,
17:39
Speaker 3: I'm trying to be a realist. Get your shit together
17:42
Speaker 3: and take care of your toys. And now another exciting
17:46
Speaker 3: addition of what would you do if we have an employee?
17:50
Speaker 3: The employee checked out off the clock, and a guest
17:53
Speaker 3: comes up and says, I've got a question about getting
17:56
Speaker 3: a job here, and she goes, I'm not on the
17:59
Speaker 3: clock right now, but if I lead you to somebody
18:01
Speaker 3: that can help you find out information? No, no, I saw you.
18:04
Speaker 3: Can you help me figure out why they're not calling me?
18:07
Speaker 3: I'm filling out my application. She says, I'm not on
18:09
Speaker 3: the clock right now, and I can't help you because
18:13
Speaker 3: I'm not on the clock. The guy gets really super upset,
18:15
Speaker 3: comes up to customer service and really lays into us.
18:18
Speaker 2: So what would you do? Who's in the wrong here?
18:20
Speaker 2: She's off the clock.
18:21
Speaker 3: She can't help them. What about the one thing that
18:23
Speaker 3: we learned in radio, and that was if you're wearing
18:26
Speaker 3: our jersey, the thing is is that you're always going
18:28
Speaker 3: to be a representative of who it is that we
18:30
Speaker 3: are as a company. It doesn't matter if you're on
18:31
Speaker 3: the time clock or not. You represent the company, even
18:34
Speaker 3: if you're out drinking and having a good time. When
18:36
Speaker 3: it comes back on you because you got arrested, they're
18:38
Speaker 3: coming after the company, not you. So you shocked me
18:42
Speaker 3: when you said that, And I totally understand where you're
18:45
Speaker 3: coming from.
18:46
Speaker 2: But I guess I come from a self world.
18:50
Speaker 4: Selfish world in the way of saying that you know,
18:52
Speaker 4: don't lower your standards.
18:53
Speaker 2: But I understand where you say that. As managers, you
18:56
Speaker 2: have to.
18:56
Speaker 4: Lower your standards because many of our employees don't want
18:59
Speaker 4: to raise standards.
19:00
Speaker 2: Well they may not. This isn't a career.
19:03
Speaker 5: This is a job that people follow into the supplements
19:06
Speaker 5: of job.
19:07
Speaker 2: I mean it is.
19:08
Speaker 5: It's not a passion, right, No one in here has
19:10
Speaker 5: a passion to be here.
19:11
Speaker 2: No, everybody's in here to pay their bills. So it
19:13
Speaker 2: was tolerated more than others.
19:14
Speaker 5: But their expectations, yeah, they may on paper so that
19:17
Speaker 5: there wants to be rock stars, but in reality they
19:19
Speaker 5: just want to be able to turn.
19:20
Speaker 2: Theseus having a babysitizen.
19:22
Speaker 5: So in other words, that for about fucking up, we're
19:24
Speaker 5: not getting complaints probably an honest they don't really give
19:26
Speaker 5: me shit if we go.
19:27
Speaker 2: Right right, right right, it's here.
19:30
Speaker 4: Yeah, yeah, okay, So, but because it reminds me of
19:33
Speaker 4: I was. I was at a bookstore of signing and
19:36
Speaker 4: someone asked me how it was how I put three
19:38
Speaker 4: books together, and I said, because I lowered my standard,
19:40
Speaker 4: and that that book author about ate me alive because
19:44
Speaker 4: he didn't want to hear that that I lowered my standards.
19:47
Speaker 2: So that's why it hit me so wrong.
19:48
Speaker 5: I mean, that sounds great when you're a book author,
19:51
Speaker 5: successful or not or whatever. But in the real world,
19:53
Speaker 5: in a real blue collar working environment.
19:55
Speaker 2: That's not the real world.
19:57
Speaker 4: And so you see, my dad maybe not have given
19:58
Speaker 4: one percent, like you said, Well, there.
20:00
Speaker 2: Are people that don't don't. I don't know. I don't know.
20:03
Speaker 5: Maybe maybe maybe you did it, maybe you didn't. Why
20:05
Speaker 5: are you giving one hundred percent in here?
20:07
Speaker 3: You day?
20:07
Speaker 4: When I come here, I wouldn't waste my time if
20:09
Speaker 4: I want people, Okay, I would not would not waste
20:12
Speaker 4: my time.
20:12
Speaker 5: I do one hundred percent.
20:15
Speaker 2: Somebody get a fucking fired.
20:16
Speaker 3: Yeah, man, I would love to hear your response as
20:21
Speaker 3: to what new guide builds you shared your.
20:23
Speaker 2: Place of business, how is it run? Okay?
20:26
Speaker 3: So if it's not about you know, creating careers, which
20:29
Speaker 3: they do offer here, they do if you want to
20:32
Speaker 3: do it, but a lot of people don't.
20:33
Speaker 2: They use it as a stepping stone.
20:34
Speaker 3: It's what they do to get into the medical field,
20:36
Speaker 3: dentistry or anything like that. It's that one little job
20:39
Speaker 3: you have on the side when you're a college student
20:41
Speaker 3: or a high school student.
20:41
Speaker 2: I totally get it.
20:43
Speaker 3: But to physically accept the fact that you can lower
20:45
Speaker 3: your standards, how do you feel about that? I mean,
20:47
Speaker 3: that's a conversation right there. And please do not make
20:49
Speaker 3: me go to chant GPT or ask Alexa situations like this,
20:53
Speaker 3: because they're digital people, and those digital people do not
20:57
Speaker 3: live the path of a real person. Is build just
21:00
Speaker 3: being real with what's going on or what's going on
21:03
Speaker 3: at your business?
21:04
Speaker 2: What would you do in a situation like that? Maybe
21:07
Speaker 2: it's a Joe Anthony thing.
21:09
Speaker 3: My father, this is just the way it was, he says,
21:11
Speaker 3: if you're doing somebody else's job, what you're doing, son,
21:15
Speaker 3: is you're giving them permission to give it to you
21:17
Speaker 3: again and again and again and again. He says, when
21:21
Speaker 3: I give your brothers and sisters something to do. You
21:24
Speaker 3: don't step in and do the job for them, because
21:27
Speaker 3: you're going to be doing that job over and over again,
21:31
Speaker 3: because it is so human to just pass it along
21:35
Speaker 3: to delegate.
21:36
Speaker 2: So when I see coworkers, you know.
21:38
Speaker 3: They don't live up to the expectation, and then somebody
21:41
Speaker 3: goes and does it for them.
21:42
Speaker 2: What do you think is going through my mind? My dad?
21:46
Speaker 3: And then you have one of those moments where again
21:48
Speaker 3: if you go back and listen to past ctcs's, like
21:50
Speaker 3: in the past couple of weeks, how many times have
21:52
Speaker 3: I rebuilt that vacuum cleaner? Seriously, one week, I did
21:56
Speaker 3: it three times in one week. And then as so,
21:59
Speaker 3: I start off the day today looking at the trashy
22:01
Speaker 3: thing that they did with it, and then I have
22:03
Speaker 3: to rebuild it again, and so I use it, and
22:05
Speaker 3: then all of a sudden, while I'm using it, and
22:06
Speaker 3: it was what a pain in the ass because you
22:08
Speaker 3: had to sit there and watch the motor, make sure
22:10
Speaker 3: that all the all the belts and everything like that
22:11
Speaker 3: were working. And then from out of nowhere they come
22:14
Speaker 3: and say, everybody's leaving at nine o'clock.
22:15
Speaker 2: Do you're gonna be here? No bagger, no bagger, it's
22:19
Speaker 2: just you guys.
22:20
Speaker 3: And I say you what, We've all had those moments
22:23
Speaker 3: in retail where it's like, even though you.
22:25
Speaker 2: Looked at this this schedule all.
22:27
Speaker 3: Freaking day, it's like you just naturally assume that your
22:30
Speaker 3: bagger's gonna be with you.
22:32
Speaker 2: Until closing time. Now they're they're gone. What you wait?
22:37
Speaker 3: Why are you doing this to me? Oh no no,
22:39
Speaker 3: we're not doing this to you, dude. No, no, no, We're
22:41
Speaker 3: doing it to everybody. This isn't exactly how I wanted
22:45
Speaker 3: this particular journey to end.
22:47
Speaker 2: It's just like that, Okay, it is over. That's fine,
22:49
Speaker 2: that's fantastic.
22:51
Speaker 3: You try to be fantastic, You try to put on
22:53
Speaker 3: the candy coat of plastic bathroom mirror smile, and then
22:56
Speaker 3: no matter what's going on, it just seems like that
22:59
Speaker 3: everybody's falling.
23:01
Speaker 2: Apart around you.
23:02
Speaker 3: And this is the part that I think that gets
23:04
Speaker 3: underneath my skin only because of where I've been in life.
23:08
Speaker 2: Oh God, I hate that term.
23:10
Speaker 3: And then I have to run there is what I
23:12
Speaker 3: have to do is that people who celebrate bad behavior
23:18
Speaker 3: and bad work ethics, I just don't understand it, because
23:22
Speaker 3: people will not do their job. If you allow them
23:26
Speaker 3: to not do their job, you think I'm alone in this.
23:29
Speaker 3: We talked about this in the last break. I am
23:32
Speaker 3: not alone, but I wish most of us would would
23:34
Speaker 3: speak up a little bit louder. We do in our
23:37
Speaker 3: tight clicks and circles, but we don't make it known
23:41
Speaker 3: to those who are making the decisions, those that say, well,
23:44
Speaker 3: if they.
23:45
Speaker 2: Can't get it done, we'll let somebody else do it
23:48
Speaker 2: for them. Okay.
23:49
Speaker 3: And it's not even part of what you're supposed to
23:51
Speaker 3: be doing. But because you're in CS, you got to
23:54
Speaker 3: do everything. Okay, Hey, that's going to do it for
23:58
Speaker 3: another exciting edition of CTCs. The ups and downs, to twist,
24:01
Speaker 3: the spins, the ends, the outs, the good moods, the
24:02
Speaker 3: bad moods, the oh my god, I hurt my frickin
24:05
Speaker 3: left foot again. Yeah, because you're doing everybody else's job.
24:10
Speaker 2: Okay, I let it go. Let's get this week over with.
24:13
Speaker 2: Do me a favor, create your own podcast. I want
24:17
Speaker 2: to hear your voice.
24:18
Speaker 3: I want to know in my heart that you're going
24:21
Speaker 3: through the same storms where you plant your feet. I'll
24:26
Speaker 3: see you next week on CTCs.