Latest / Babes, how did you get here / Born In A Refugee Camp: Why He Left America To Return To The Country His Family Escaped!
Transcript
- 0:00Cambodia was a kind of where I was based in, but like working wise, it was always, you know, Global.
- 0:05Yeah.
- 0:06You interface with people on the East Coast, the West Coast, Japan, UK.
- 0:09It's, you know, you have to kind of reset your own biological clock.
- 0:14Yeah.
- 0:16You know, to understand, like, okay, what do I function best?
- 0:19Right.
- 0:19And when should I work, you know?
- 0:21What did your family think when you said, oh, I'm not coming back?
- 0:25Oof.
- 0:26Initially, I think they were really worried.
- 0:28They were really concerned, you know?
- 0:29I think there was that sense of, like, oh, this is a place that we escaped.
- 0:32Right.
- 0:32This is a place that we tried to leave behind.
- 0:35Yes.
- 0:35In a way.
- 0:35And so I think it was initially very strange for them.
- 0:42But I was always very, like, I will do my own thing.
- 0:45you know, kind of person.
- 0:46So they knew that they couldn't stop me.
- 0:48Sure.
- 0:49So, yeah, but I came for probably a year and a half before my mother first came back with me.
- 0:58I mean, my parents had come on their own without me when we were growing up.
- 1:03But it was the first time that she came back, you know, when I was here.
- 1:06And I just remember that sense of like walking around and seeing the world through my eyes.
- 1:12where she was able to let go of her memories, some of the memories and some of the things that she had attached to in these places, because it was no longer her world, right?
- 1:25Even though it was very much a part of her experiences.
- 1:28Yes.
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- 1:50Vana is the managing director and owner of Dorsu, a slow fashion label rooted here in Cambodia.
- 1:57He was born in a refugee camp and raised in America.
- 2:00His life is interesting, to say the least.
- 2:02With a background in philosophy, film and dance, he has worked with global giants such as LVMH and Apple.
- 2:09I'm super keen to hear about his past, but I know how deeply he values focusing on the present and looking to the future, as he continues to inspire, advocate, and drive for meaningful change.
- 2:22It helps that he also has great taste in food.
- 2:25But first, I must ask, babes, how did you get here?
- 2:28Oh, honey, it all started with rejection.
- 2:32Tell me.
- 2:33Oh, I came to Cambodia probably a few years after I was told that I couldn't come to Cambodia.
- 2:41Okay.
- 2:41You know, so I was finishing my graduate program in D.C. in the early aughts.
- 2:47And I had applied for the Fulbright Fellowship.
- 2:50And it was to study film history and do archival research in Cambodia.
- 2:56And I made some connections with some great, really interesting directors and filmmakers and documentarians here in Cambodia.
- 3:05And everybody at Georgetown at the time where I was going to school was like, you're a shoo-in.
- 3:09You'll definitely get it.
- 3:11I did the interview with the panel and submitted the...
- 3:15you know, the application and everything was, okay, this sounds amazing, you know, super important work.
- 3:21And then the rejection letter came and it was devastating, you know, because I, you know, I don't take anything for granted.
- 3:31And I didn't, you know, there's just one of those things in life where, you know, it's like, oh, the world is like, okay, this is going to be it.
- 3:36This is it.
- 3:36This is it.
- 3:37And then.
- 3:38It didn't happen, you know, curveball.
- 3:40And, you know, it took me a little bit of time to kind of process it.
- 3:44And, you know, at that time I was like, whoa, I was going to be leaving D.C. and going to Cambodia.
- 3:50And then that plan had to change.
- 3:52So I was like, OK, I'll just move to New York for a while.
- 3:57Save up my money, you know, and then see if eventually I can do it on my own.
- 4:01Okay.
- 4:02Which is what I eventually ended up doing.
- 4:04Yeah.
- 4:05So, but I mean, it taught me a lesson that like you don't need permission, right?
- 4:09From the Fulbright committee at that time to go follow your passion and follow your dream.
- 4:14I had a dream at that time.
- 4:15I had a question.
- 4:16What was the dream?
- 4:17The dream was to kind of understand more of what was missing from the picture of Cambodia, of the story that I inherited as fragments and as pieces from my parents and from the older generation.
- 4:32Because we were living in America, but knew that our past was rooted in Cambodia.
- 4:36Right.
- 4:36But we didn't know exactly what that was.
- 4:38Okay.
- 4:38Right?
- 4:39You know, growing up as an American, you kind of identify with just
- 4:43you know, being an American and the Cambodian side was always a bit over there.
- 4:49It felt like a distant place.
- 4:51So I think by the time I was in my mid to late 20s, you know, I got more curious about my past and about where we come from.
- 4:58So it was that dream, you know, that I had accomplished all of these things in America, finishing school and going on to my master's and, you know, externally seeming like a successful person, somebody that achieved a lot.
- 5:12But realizing that kind of internally there was something missing.
- 5:16And I kind of used, because I was always really pretty gifted academically.
- 5:20I think I used that as a way of trying to get a pass or a ticket to explore this part, but realizing that I actually never needed that.
- 5:31Which is what New York sometimes teaches you, is that you have to just...
- 5:35Pick yourself up by the bootstraps and, you know.
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- 5:54Take me back, all the way back to, like, your first memory.
- 6:00Where are you for your first memory?
- 6:01Gosh.
- 6:02You know, after a while, it's hard to remember or to understand the difference between memories and dreams.
- 6:08Yes.
- 6:09Right?
- 6:09I have some vivid images of, like, being in very closed and tight spaces.
- 6:17Okay.
- 6:17Right?
- 6:18Being amongst, you know, my grandmother and my aunties and my, you know, my mother.
- 6:25Was that actual?
- 6:26Sure.
- 6:26Was that, you know, some memory?
- 6:29After that, I think there was a cold, like there was a coldness in like arriving in America.
- 6:34Okay.
- 6:34And, you know, I remember standing on the kind of the shoreline in Chicago, which was one of the places that we came to, originally came to before we settled in Massachusetts.
- 6:44Okay.
- 6:44But windy, the windy city, it's cliche.
- 6:48But yeah.
- 6:49How old were you?
- 6:51Four years old, three or four years old, you know.
- 6:53And then going from Chicago to Massachusetts was also very cold, right?
- 6:58It's just those memories of like New England winters, which was not familiar to our people.
- 7:06But yeah, those are the earliest memories that I have.
- 7:08And who did you move with?
- 7:10My mother and father and my grandmother.
- 7:14So our family was split after the Khmer Rouge period, so the late 70s, early 80s.
- 7:22Half of our family had gone to Australia and the other half to America.
- 7:25So we grew up the American side, you know, and then calling our cousins like on the weekends, you know, and they would have these strange accents.
- 7:34Right.
- 7:35Are you speaking English?
- 7:37Right.
- 7:37Like, good day, mate.
- 7:38I'm like, wait.
- 7:40You know, so it was really funny because in a way it made you feel like you're not alone, you know, as being kind of an other in your places.
- 7:53But yeah, we had a very tight-knit family and community, I think, in Lowell, Massachusetts in the 80s and 90s.
- 8:02It was a very big immigrant family.
- 8:04community.
- 8:05So there was like Cambodian, Vietnamese, Laotian, but also prior to that, you had the Greeks, you had the Irish, like New England, very Catholic, very strong Catholic history.
- 8:23And I think we all inherited that in some way as well.
- 8:28It was, yeah, I think, you know, when that was when melting the melting pot, like the idea of the melting pot really made sense.
- 8:35Yes.
- 8:36You know, because we were all somehow very different from one another, but kind of really, you know, blended into this idea of the city and being rooted in kind of a.
- 8:46and immigrant history.
- 8:49So I was raised with a deep appreciation for the contribution of immigrants and migrants generally.
- 8:56I feel like the temperature, at least from a UK perspective, in regards to immigration and refugees...
- 9:05Right now, I would say it's very toxic, right?
- 9:08And I'm not speaking for the entire globe.
- 9:10I'm just speaking from a UK perspective in terms of how the media will portray immigration, that you have people who are going to hotels that are hosting refugees and they're literally vandalising them, attacking people.
- 9:23And I just wondered, from your perspective...
- 9:26having lived that story, what do you think people need to understand?
- 9:30Because I think that there are really misconceptions when it comes to the idea of a refugee.
- 9:37I mean, I think people need to understand that we're all refugees, right?
- 9:41We all come, we were all...
- 9:43guests in the lands that we occupy that we are that we are now in right uh i mean i don't want to be too like conspiracy theorist but i kind of think human beings are aliens like we landed on a space rock uh we must not be from here because we're not taking care of the planet like it's our actual home yeah uh
- 10:04But yeah, I think this idea that immigrants make us stronger.
- 10:09Migrants make us... Our strength is in our diversity.
- 10:12And we come from different backgrounds.
- 10:15And it's that belonging isn't something inherent to you and a place.
- 10:20It's something that you work at.
- 10:22It's an action.
- 10:23It's a verb.
- 10:24Identity is forged in creation, in making things.
- 10:28I think I don't want to...
- 10:34paint a too rosy picture of like, yes, there's problems with people abiding by regulations.
- 10:41But I think that...
- 10:45I don't know, call me old fashioned, but like grew up like thinking that like, you know, there were ways that, you know, we can bring these elements that we take care of the weakest, that we look after the most vulnerable, you know, and I was never, you know, don't want to sound like a bleeding heart, like humanitarian.
- 11:04That was not where, you know, I come from.
- 11:07But you know, that, that said, I just feel like the general vibe has been so like,
- 11:13unkind.
- 11:14Yes.
- 11:15You know, and I feel like that's, it's a basic thing.
- 11:18Like, I don't think it's, like, radical to, you know, to want to make people feel, you know, like they belong or that, you know, they can, that they have value and things.
- 11:29And just what I see in the media and, you know, it just feels like there's a tone shift, there's a vibe shift.
- 11:37Sure.
- 11:38Which means that, like, you know, everything shifts.
- 11:40It's all cyclical, right?
- 11:42Like,
- 11:43The pendulum swings.
- 11:45Yeah.
- 11:46And, you know, if we want to despair about what the current moment is, that just means that there's an opportunity, right?
- 11:52I think people that look at challenges as opportunities, you know, where people that see, like... Have you always been really optimistic?
- 12:00No.
- 12:01Really?
- 12:02In the five minutes I've known you, I feel like there's always a sense of calming peace, like underlying optimism that I really admire.
- 12:11Okay.
- 12:11Okay.
- 12:12And I want it, so how did you get it?
- 12:14Yeah.
- 12:15Yeah, I, you know, it comes from a...
- 12:19Deep responsibility, a sense of responsibility.
- 12:22You know, I'm the oldest of four children.
- 12:24The only one that was born in the refugee camp.
- 12:26My younger siblings were all born in America.
- 12:28So they were able to take certain things for granted and, you know, have a different kind of, you know, upbringing than I did.
- 12:35Sure.
- 12:35I always saw myself as a bridge between my parents and between, you know, like local communities and schools, like having to...
- 12:43Be the translator, the interpreter, you know, the person that would kind of say, OK, how do we resolve this?
- 12:49Right.
- 12:50In the least painful way possible.
- 12:53And that skill has definitely benefited me, you know, through life because, you know, it's it's.
- 12:59it's constantly a negotiation it's constantly kind of recognizing that just because you're on the other side doesn't mean you're my enemy you know it's like you have a different point of view about this thing let me try to understand that so I think you know maybe not optimistic but kind of like trying to be pragmatic trying to be practical understanding that everything is a negotiation which in business we all need babes babes it's just the first offer right
- 13:31The opening salvo.
- 13:32Yes.
- 13:33You know, I mean, I think life is a long, it's a journey, it's a marathon, not a sprint, right?
- 13:37And as we get older and as we kind of accumulate these experiences, like, you know, now I have staff who are in their early 20s, the Gen Zers who are very, you know, they have their different points of view, you know?
- 13:48And I'm like, I'm not going to rule you by fear.
- 13:51Sure.
- 13:51The way that my boss ruled me by fear, you know, when I was that age.
- 13:58And trying to understand and to see, like, what motivates them and what, how do you, like, actually get people engaged in your cause.
- 14:07Yes.
- 14:07Right?
- 14:07Because at the end of the day, I do want to achieve something.
- 14:10Right.
- 14:10Right?
- 14:11Whatever my beliefs are.
- 14:12Yes.
- 14:12You know, my...
- 14:13I have my values.
- 14:14And those are the things that, you know, when you're living a life that's driven by values, you're always trying to look for ways to get more people on board.
- 14:22On your side.
- 14:23Exactly.
- 14:23Right?
- 14:24It's always easier if they're on your side.
- 14:25How did I get here?
- 14:27Through the help of my friends.
- 14:28Okay.
- 14:29With a lot of help from my friends.
- 14:32You know, I've never... You don't...
- 14:34accomplish and achieve much in life without yourself right and when you're part of a family when you're part of a community when you're part of you know whether it's like local or transnational right like you feel like well there's always like somebody out there you're not so alone right you don't feel so atomized when you were growing up did you feel isolated
- 14:57because of your journey, especially because your siblings don't have the same story.
- 15:01Yeah, I mean, I also was taken out of my...
- 15:05In kindergarten, I was taken out of my classroom by my principal.
- 15:09I, you know, we told me to... And I was in a class with mostly other immigrant kids, Cambodian, Vietnamese, Lao kids.
- 15:18And he told me to pack my bags and bring all your things and come with me.
- 15:22And then he took me to another classroom with all the white children.
- 15:26Oh, it was white children.
- 15:27And then there was a table of kids in the back.
- 15:29There was like a Laotian girl, a Puerto Rican girl, I think a Chinese girl and myself.
- 15:34OK. We were the kids like in the back and he's like, here's your new classroom.
- 15:37Why?
- 15:37So because I was I had fluency in language.
- 15:40You know, I had I was picking up English much quicker and, you know, I was a bit more advanced.
- 15:45Right.
- 15:46So it was the same grade.
- 15:49But they had a classroom that was catering for language purposes.
- 15:52Yes, exactly.
- 15:53So they had the immigrant kids in the kind of language bubble.
- 15:57And then they had the more mainstream kids, which is 80%, 90% predominantly white.
- 16:03So I was taken from that early on, put into this other class.
- 16:05So even though I was in the more academically gifted track, I felt such a pressure.
- 16:11to represent for my people.
- 16:13I'm like, oh, I'm going to get the best grades and I'm going to try my best.
- 16:19And that always kind of made me feel a little separate from my friends.
- 16:24Not my friends, my classmates.
- 16:25Because I didn't ride the same bus with them.
- 16:28I wrote on a different bus, but then like went to that classroom.
- 16:30Right.
- 16:31And then during school, like when I would need to go to the bathroom, I would take a different route to go to the bathroom because I want to avoid like the immigrant kids because I would get made fun of.
- 16:43Right.
- 16:44So it was, you know, it was always feeling like kind of I didn't belong in either space.
- 16:48Right.
- 16:49Fully.
- 16:50Which, you know, I've learned later on in life that that means that you have freedom to be who you are.
- 16:54Sure.
- 16:55But as a child?
- 16:56As a child, it's devastating.
- 16:58Okay.
- 16:58I mean, I found a lot of solace in my teachers.
- 17:01My teachers were always my greatest.
- 17:03Amazing.
- 17:04cheerleaders and support and opportunities.
- 17:07And to me, education has always been kind of at the heart of what has given me opportunities in life.
- 17:14And one of the main, one of the big reasons that we really try to center education and learning as a part of the company and as a part of our brand is that ultimately all of this, whether it's gender equality,
- 17:28in garment making or whether it's environmental sustainability.
- 17:34We can solve for those things, but we won't solve for anything if we don't solve for education.
- 17:39And that's the real heart of it.
- 17:41And Cambodia has a long way to go.
- 17:45In terms of education?
- 17:46In terms of education, yeah, and prioritizing that.
- 17:48And it's so many wonderful schools that are popping up and so many wonderful people.
- 17:55And I think that's one of the key things.
- 17:58If we can start to unlock...
- 18:01some of those things are on there.
- 18:02I think we really prepare the next generation for some really great achievements.
- 18:05Sure.
- 18:07But, you know, I think in some ways, like, fashion and apparel making is a kind of...
- 18:11It's an oblique way of getting at that, you know?
- 18:13Because, like, we often think that apparel making and, you know, fashion production, it's, like, low-skilled labor.
- 18:20Right.
- 18:20Right?
- 18:21It's, like, you know, you don't need, you know, cheap, low-skilled, you don't need much education to do it.
- 18:27Actually...
- 18:28doing it well, creating high quality products requires, you know.
- 18:33I mean, doing anything to a particular standard is going to the same thing could be said of hospitality.
- 18:37Exactly.
- 18:37Right.
- 18:37It's like viewed again from a UK perspective as the thing that you kind of do whilst you're figuring out your life or you're doing it alongside studying to just get some extra income.
- 18:48And what you find is that
- 18:50You contrast that to like Paris, where you'll have a 70-year-old gentleman waiting on your table with pride because he knows it's his profession.
- 18:59And also the consumer gets a better experience, but the consumer values that position.
- 19:04Whereas I would work in my restaurant and people would be like, oh, how long have you worked here?
- 19:08I'd be like, oh, from the beginning.
- 19:09And they're like, oh, is this just what you want to do with your life?
- 19:12With disdain.
- 19:13And I find it so bizarre, that kind of condescending thing.
- 19:17attitude.
- 19:17It's crazy.
- 19:19The industries that we tend to think about that, I mean, retail, F&B, apparel making, you know, it's like, well, I've seen, have you seen a pattern maker at their craft, like understanding how to bisect right angles?
- 19:32They only appreciate it when it goes wrong.
- 19:34It's absolutely, I'm just saying, have you seen the calculus that goes into consumption and understanding what, you know, the ratios should be to reduce waste on a garment?
- 19:44Yeah.
- 19:45We need actually very smart, very skilled people doing these things, right?
- 19:49I think that if we were to invest more into making sure that people were prepared and skilled in what they're doing, I think we would produce ultimately better quality products, which ultimately, at the end of the day, is the key to sustainability.
- 20:05Sustainability is not going to be a hero fabric.
- 20:07It's not going to be organic cotton everywhere, right?
- 20:11No, it's going to be more thoughtful, more skilled approaches to making things that last, making things that get people to understand that at the end of the day, the only thing that matters is quality.
- 20:24And quality in your garment, quality in your clothing reflects the quality in the life of the person that made it, right?
- 20:33We've all seen drunken seams.
- 20:35Yeah.
- 20:35Right.
- 20:36You know, we all have seen kind of shoddy construction.
- 20:40So just let it pass.
- 20:41Right.
- 20:42Ultimately, that's coming from somebody that sat there, whether or not they had full control over how their hands moved the fabric through the machine at the appropriate levels of tension and, you know, consistency.
- 20:55And that actually you need a healthy person on the other side, you know.
- 20:59So to me, it's inputs and outputs.
- 21:01Right.
- 21:02Shit in, shit out.
- 21:04Right?
- 21:04You want to have as high quality inputs as possible.
- 21:07That includes the human being, as well as the fabric, as well as the thread, as well as the machine.
- 21:11All of it needs to be used to be.
- 21:12Have you always thought like this?
- 21:15You know, I grew up in a manufacturing kind of hub in Massachusetts.
- 21:22It was an old textile industrial revolution.
- 21:25We had lots of boot mills and fabric mills.
- 21:28And so we grew up in the shadows of that.
- 21:32So I had a deep appreciation for that as the historical backdrop.
- 21:35My parents also worked in, they were immigrants in America in the 80s and 90s.
- 21:39So in New England, we were creating the,
- 21:42you know, kind of the chips and the cables that were the backbone of the future IT industry, right?
- 21:48Computers and all of these things.
- 21:50We were, you know, we had remnants of it in our house.
- 21:54And my parents would bring home boxes of things that would connect together that, you know, were going to ultimately be used in computers.
- 22:01So I always deeply appreciated how things come together, who makes these things.
- 22:06And, you know, it was a very blue collar, working class, you know, kind of environment.
- 22:11So, yeah.
- 22:12Do your siblings, I'm really interested in this dynamic of the fact that you have a slightly different story to your siblings.
- 22:22So I'm the youngest for my dad.
- 22:24My dad has three kids.
- 22:25He was married first, had two, and then me.
- 22:27I'm the only one that's grown up in Jamaica.
- 22:30They've grown up in England.
- 22:31And I think that that contributes to a significant difference in the way that we think.
- 22:36You're the youngest of how many?
- 22:38Of three.
- 22:39But I'm the only one.
- 22:40One brother, one sister.
- 22:41Okay.
- 22:42Right.
- 22:42Big age difference.
- 22:43My brother is almost 19 years older than me and my sister is 10 years older than me.
- 22:46Okay.
- 22:47And I think that growing up in Jamaica means that our mentality is very, very different.
- 22:53Our like perception of the world is very different.
- 22:57An easy example, I'll never forget my niece.
- 23:00So my sister's daughter, she was about 30.
- 23:03three or four and she was doing like a gymnastics competition and I had driven like an orange something to get to this competition to watch and when I tell you that my niece killed it she's like in her little body I saw the toe pointing the back was arched I was like yes babe and I make up all of our knives um and that's not the British thing babe you know everyone kind of just and I'm like wait wait like
- 23:27going crazy.
- 23:29And when we were waiting for the medals to be called to see who's hitting the podium, my sister said, oh, I just need her to get to the podium, right?
- 23:38Like, as long as she gets third, because I know she really wants a medal, I'll be really happy.
- 23:44And she said it like a flyby remark.
- 23:45It wasn't even a major point.
- 23:47And I immediately said, did you tell her that?
- 23:50Like, did you tell her that all she needed to do was to get to the podium?
- 23:54And my sister kind of shimmied around it, but yes, she told her that.
- 23:57And from a Jamaican perspective,
- 24:00that was beyond comprehension, that you would say all you needed to do is to get to the podium.
- 24:06Because in Jamaica, all you need to do is win, right?
- 24:10You need to be coming number one win.
- 24:12And it's not to say that if you don't win, I'm suggesting that all hell breaks loose,
- 24:16But I was just raised in a culture that celebrates competition, that really celebrates wanting to be the best and striving for that.
- 24:25And for me, the UK society is very anti-competitive because they'll give participation medals at sports day.
- 24:32So just by turning up, everybody gets a medal.
- 24:34And there's this idea, I think, that if you want to win, it's almost like a bad word because then someone has to lose.
- 24:42And so our mentality in that way, just one example, was very, very different.
- 24:46And so I'm wondering, because also I'm aware that you're so young, so I'm not sure if you have strong Cambodian beliefs that perhaps your siblings didn't share.
- 24:58That's an interesting question.
- 25:03I've always found myself trying to bring together a mix of both.
- 25:08sides of it, you know, recognizing that there is, there are some deeply problematic parts of quote unquote Cambodian culture and thinking and, you know, ways that we identified as, okay, that's the Khmer way or that's the Cambodian way versus, oh, that's the American way or the Western way.
- 25:27Is there an example?
- 25:30So, I mean, I think in traditional Cambodian culture, it's not good to talk back to your elders.
- 25:37Okay, that's Jamaica.
- 25:38Speaking up, right?
- 25:40For Americans, that's what we thrive on.
- 25:43You guys are too rude.
- 25:44Yeah, but in a local Cambodian family, it was like, no, don't you speak up.
- 25:51Don't you talk back to your parents.
- 25:53Elders are never wrong.
- 25:54Right.
- 25:55It's just kind of like you have to, there's a lot of kind of like base, right?
- 25:59Sure.
- 25:59And like you have to be very respectful.
- 26:02Yes.
- 26:03Right.
- 26:03And I think there's pros and cons of that.
- 26:06So I think that tension, I mean, for me, I was always, I think I was more on the side of like trying to find the balance.
- 26:11Right.
- 26:12Whereas my siblings never.
- 26:14My siblings were like, talk back.
- 26:16It was just natural to them.
- 26:18They didn't even see why.
- 26:20And for me, I was always, I think I held on to that a bit more.
- 26:23Like for my parents and from my older generation, my aunties and uncles and my grandparents.
- 26:27When they said like, don't talk back, I would be like, okay, I'm so sorry.
- 26:30Whereas my siblings were just like, whatever.
- 26:32We're just gonna, you know, like say whatever we want.
- 26:36How did your parents react to the differences?
- 26:40I mean, I think.
- 26:41I don't know.
- 26:42I haven't been a parent.
- 26:44But I imagine that your kids, you know, we're all nuanced people.
- 26:50Your pros and your cons, right?
- 26:52You're like, well, he does his homework.
- 26:53Right.
- 26:54Yes.
- 26:55But he talks back.
- 26:56It's like the other ones, they don't do well.
- 26:59They're not studying at school, but also like, you know, they're super respectful.
- 27:03They're super respectful.
- 27:04You can't have it all.
- 27:05Right.
- 27:06I love that.
- 27:08You know, my parents also were, you know, they were young.
- 27:12They were, my parents had me in their early 20s, right?
- 27:14And they were completely, their lives were uprooted in their teens.
- 27:19And, you know, war is happening in Cambodia.
- 27:21They didn't get to finish education.
- 27:23And then, you know, all of a sudden they're in refugee camps.
- 27:26And then all of a sudden they're in America.
- 27:28And none of this feels normal, like home.
- 27:30And I think they were always struggling.
- 27:33You know, I think we got a bit of a sense of that, you know, because we obviously were going to we were going through systems and experiences that our parents never had.
- 27:42Right.
- 27:42So they couldn't really give us guidance.
- 27:44Yeah.
- 27:45Like, what do you do when you get bullied at school?
- 27:47I don't know.
- 27:48Like, you know, we couldn't run to our parents and be like, oh, this and that.
- 27:51Yeah.
- 27:51They were going through their own struggles.
- 27:53Yeah.
- 27:53You know, how was school?
- 27:55School was my refuge.
- 27:57School was where I excelled.
- 27:58School was where I felt really valued.
- 28:03And I think that fed my competitiveness.
- 28:07But it was always a striving for excellence and to show that we could be excellent.
- 28:14That Cambodian excellence.
- 28:15Because that didn't exist at that time.
- 28:19The pressure of representing a nation, and I don't mean that
- 28:24I mean that exactly for what it is.
- 28:25For example, I always feel that it is my duty to represent Jamaica, right?
- 28:31And in a way, almost as to give thanks to the place that made me the way I am.
- 28:37And I feel that it's human nature that when something is other, it all of a sudden becomes singular.
- 28:43But when it's within, we appreciate the spectrum.
- 28:47And one of my life's missions is just to broaden that spectrum just a little bit.
- 28:52Make people kind of question their initial stereotype or that first thought.
- 28:56And I personally thrive.
- 28:59In that, like I take great pride in it.
- 29:01I enjoy doing it.
- 29:02If you meet me and you don't know where I come from, I have not done my job, right?
- 29:06But I can also understand being young, especially, and especially being taken from one class, being put into another, I can see where that may be a negative experience.
- 29:16And I'm just wondering, where did you fall?
- 29:18I mean, I think I was always just so determined to prove them wrong.
- 29:22Okay.
- 29:23And I was always, again, that responsibility gene that you're raised with, that you're born with in some ways.
- 29:31I recognized that it was such an immense privilege to be...
- 29:37academically gifted, right?
- 29:39To have talents, to have, you know, an opportunity because, you know, you looked around and you saw a lot of other immigrant kids that didn't have the same opportunities who struggled way more.
- 29:48And as much as I was going through, you know, my own things, I could see that on a material level, other people suffered so much more.
- 29:56Sure.
- 29:57And that broke my heart.
- 29:58You know, I, I saw that I had a ticket out.
- 30:03You know, I had opportunities for whatever reason that other people didn't.
- 30:08And so I always felt a bit of, you know, that responsibility to do it, to get it to achieve because you had so many people rooting for you.
- 30:19Right.
- 30:19You had so many people that were supporting you and wanting to see the success story, you know, and, you know, I was lucky I had, you know, great, uh,
- 30:28community and great, you know, extended family.
- 30:31And I was always, you know, really encouraged when I did well.
- 30:35So it just kind of fed that.
- 30:36Yes.
- 30:36I think of it, you know, in a way it's it's can be a virtuous circle.
- 30:40Yes.
- 30:41But I think there's also limits to that, too, as you get older and you start to recognize, like, why am I continuing to do this?
- 30:47Because I'm trying to please others or where do I find myself?
- 30:51Like where where where.
- 30:55Yeah.
- 30:55Where is it not just doing things to like
- 30:59the applause and what you're accustomed to versus like, what is authentically me?
- 31:04What does my heart tell me that I want to do in this particular moment?
- 31:07You know, is it like, was it going to grad school?
- 31:10Was it like trying to become a successful entrepreneur?
- 31:13What's the, did we find the answer?
- 31:15Did we know when it kind of stops?
- 31:18Babes, this is what this journey is all about.
- 31:20Right.
- 31:21You know, I think it's the lifelong journey to kind of, to kind of, I don't know how to say it, like uncover in some ways, but also create, right?
- 31:39I guess I'm thinking...
- 31:42about exactly what you're saying.
- 31:43And I feel that personally, I'm not sure if that energy necessarily stops and starts in terms of transitioning from the recognition and the satisfaction from that to moving into a space where it's just authentically you.
- 31:59From my perspective, I think that my energy wasn't necessarily the applause of the wider community, but my dad, right?
- 32:08Like I felt that,
- 32:10My pride in him, because he is one of 15 children.
- 32:14He grew up in the bush, as we'd say, in Jamaica.
- 32:18He didn't go to university, you know, self-made in the truest sense, right?
- 32:22Not in the sense that, like, your parents helped you and then you claim to be self-made.
- 32:25Right.
- 32:26And I am so like in awe of what he has achieved and grateful that it has provided me with set opportunities that I think even if I was doing things that I wanted to do, I'm not saying I didn't want to do those things.
- 32:40I'm just saying there was definitely an undercurrent of, I want to show him that I'm grateful through achieving, right?
- 32:47Like I want to show him
- 32:48that his investment in providing this life and working so hard so that I can do has not been wasted.
- 32:57And I think that when I had children,
- 33:01the shift started, but it wasn't that it became, okay, just about like my authentic April experience.
- 33:08I think the pressure changed from me wanting to show my dad to, yes, I still want him to be able to see Wagwan, but now I want to be the dad for my kids in the sense that I now need to provide them.
- 33:23And so I'm not sure if I'd ever be able to get to a space where it's
- 33:28It's like an inner, just an inner focus and an inner pull.
- 33:33Right, right.
- 33:33I think I've just transferred it from my dad to my kids.
- 33:36Maybe it's also a bit of a myth, like this idea that there is a self beyond its relation to others.
- 33:44You know, I think that...
- 33:45As you are a daughter, you're now a mother.
- 33:50That sense of self gets more complex.
- 33:53And I think there's a point in our lives when we don't have children and we're actively pursuing our own things where the ego takes precedence over everything else.
- 34:01But then when you get into your relationships and whether they're familial or business or any other things, you're...
- 34:11I think, yeah, we're always kind of going back and forth between like, you know, okay, I need my me time.
- 34:15But then also like being on this earth living life means that I kind of have to engage with others.
- 34:22Right.
- 34:22And in that way, kind of lose a bit of myself, but also maybe gain some things also at the same time.
- 34:27You know, it's not, what is it?
- 34:30It's not, it's not like a zero sum game.
- 34:31Like it's constantly kind of.
- 34:34it deepens your appreciation for so much, right?
- 34:36And I feel thankful that I'm constantly engaged in things that make me feel like I'm becoming bigger now
- 34:45and more like inclusive as a person you know things that challenge me totally I was like oh my god will you be somebody that is okay with like all of these you know challenges and things and you know people will lie to you people will steal from you people will cheat you could you imagine yourself being if somebody asked me that at 25 and said you're gonna run a business one day where all these things are gonna happen like how do you feel so run run go other direction you know but
- 35:15So the universe in some ways has prepared me for this.
- 35:18Sure.
- 35:19Right?
- 35:19It's like, for better or worse, I believe that you're uniquely, we're all uniquely positioned to do something in life, right?
- 35:27That's only you can do it.
- 35:28Nobody else can do it, right?
- 35:30Everything that's happened before was for a reason.
- 35:33I'm a big believer in everything for a reason.
- 35:35Right?
- 35:36I don't know if it's the lie that I tell myself just to comfort myself at night, but babe, I'm going to...
- 35:40I'm running with it.
- 35:41Babe, that's the story.
- 35:42That's the storyline.
- 35:43We're going with it.
- 35:44When you were going for the Fulbright Scholarship and you knew that you wanted to, I think it's fair to say, fill in some gaps, right?
- 35:51In terms of knowledge and understanding.
- 35:54Did you always have a sense of I needed to access more knowledge and more historical context?
- 36:01It's a crazy thing about me is that I always thought that, you know, I could pull together all the information and come up with the solutions.
- 36:08Okay.
- 36:09Like I was a kid that I would bring the encyclopedia to the dinner table and like look for the cure for cancer.
- 36:14Right.
- 36:14In there, right?
- 36:15It's like, oh, I'm just, you just need to read the encyclopedia from front to back, all the different volumes and somehow like synthesize that information.
- 36:21Yes.
- 36:22And that's how you come up with the, with the idea.
- 36:24Right.
- 36:24Right.
- 36:26So yeah.
- 36:27Wait, what was the question again?
- 36:29If you always had that pull for something missing as you were growing up, or was there a turning point where you're like, actually, I no need answers?
- 36:38I think when I came to Cambodia was the turning point.
- 36:40Okay.
- 36:41I think when I came here and, you know...
- 36:45You have to question everything that you've learned previously when you come to a place like Cambodia.
- 36:52So you've come to Cambodia at this point.
- 36:53It was my first time.
- 36:54That was my question.
- 36:55So I moved here.
- 36:56I'd never been here before.
- 36:57So I didn't know what to expect.
- 36:57So when you came, you were moving.
- 36:59Yeah.
- 37:00Like the plan was, I'm now going to live.
- 37:022010.
- 37:03Yeah.
- 37:03And you've moved from New York.
- 37:04New York, yeah.
- 37:05And you're like, I'm now living.
- 37:07Yes.
- 37:07Tell me.
- 37:08It was a one-way ticket.
- 37:09Like really?
- 37:10It was a one-way ticket.
- 37:11Yeah.
- 37:12Hold on.
- 37:12And I'd never been here before.
- 37:14I'd spent like a couple of months backpacking.
- 37:16Okay.
- 37:17Southeast Asia.
- 37:17Right.
- 37:18I'd gone to visit my family in Australia for the first time.
- 37:21Attended my cousin's wedding.
- 37:22So that was like, actually my exit from New York was, first stop was Melbourne.
- 37:27Yeah.
- 37:27To my cousin's wedding.
- 37:28And it was incredible just to get out of America.
- 37:32Right.
- 37:34And get a different sense of life.
- 37:35And Australians at that time, you know, just the difference in work life balance was so jarring and refreshing.
- 37:42And I just really deeply appreciated, you know, the style of life there.
- 37:46But after that, I spent a month there and then did a couple of months, you know, Thailand, Malaysia, Singapore.
- 37:52OK.
- 37:53knowing that my final destination was Cambodia.
- 37:55It was gonna be, okay.
- 37:56And so like I had a couple of months where I was like going through Southeast Asia and that was the first time.
- 38:00And you know, Thailand is wonderful.
- 38:02Singapore is crazy in its own way.
- 38:04And everything is really, the sights, the sounds, the smells.
- 38:07It's a very like, you're living life in like 5D, 4D.
- 38:11I'm like, this is incredible.
- 38:15And yeah, so coming to Cambodia and that sense, that feeling of like,
- 38:21I know this is where I'm from, but I'm totally not from here.
- 38:24I want to know what was the thought process?
- 38:27Where was your head at when you decided I'm moving to Cambodia?
- 38:31I think it was, I think at that time, you know, I believe in signs from the universe.
- 38:35Yes.
- 38:36And it was 2009, 2008, 2009, the financial crisis.
- 38:38Yes.
- 38:38Lehman Brothers.
- 38:42So I started school in New York in 2009.
- 38:45Do you remember that time?
- 38:46Yes.
- 38:46It was a very strange time.
- 38:51And I was already thinking about the Fulbright from a year or two previous and wanting to be in Asia and connecting to what's going on there.
- 38:59And I think when the financial crisis happened, everything was just kind of...
- 39:03I would see all these news articles and I would get all of these signs to say, go to Asia, go to Asia, go to Asia.
- 39:09And I just...
- 39:12I didn't plan for it to be like forever, you know, it's supposed to be like six months.
- 39:17Okay.
- 39:17Like a volunteer position.
- 39:19Okay.
- 39:20You know, it's, but yeah, I didn't know what to expect.
- 39:29And there is that sense of strangeness and familiarity.
- 39:32There's words and sounds that I'm kind of familiar with hearing, but that don't feel comfortable in my mouth yet.
- 39:38Yes, yes.
- 39:40And people kind of looking at you strange and being like, are you from here?
- 39:43And you'd be like, what's the right answer here?
- 39:46I don't know.
- 39:47Where do you feel like you're from?
- 39:49Where do I feel like I'm from?
- 39:50I mean, you know, global citizen these days.
- 39:56Now I've been back in Cambodia 15 years.
- 39:57Right.
- 39:58So about a third of my life that I've lived here, worked here.
- 40:04The other two thirds have been in the US.
- 40:06So, you know, America is a part of my identity.
- 40:09Yeah.
- 40:10You know, I will always be deeply invested in what's happening there and but also invested in what's happening here, obviously.
- 40:18Do you have family that's still here?
- 40:21Not really.
- 40:22No.
- 40:22Yeah.
- 40:23So I was interesting when I came back here, I didn't really know anybody, which is kind of liberating, to be honest.
- 40:30You know, you hear all these stories from other people, returnees.
- 40:32There's a kind of interesting community of people coming back from the U.S. or France or Australia.
- 40:38Okay.
- 40:39It's interesting.
- 40:40I think most Cambodian returnees are French.
- 40:43Okay, I've seen a lot of French here.
- 40:44A lot of French, a lot of Australian.
- 40:47I think actually Americans are very minority.
- 40:50Right.
- 40:52Yeah, so that whole international Cambodian expat community is a really interesting one because, again, that sense of we're similar to each other but also very different.
- 41:02The way that you would, like, an American talking to a French person, except they're both Cambodian.
- 41:06Right.
- 41:08It's very funny to observe.
- 41:12But, you know, I think that when I came back here, you know, I think we were raised with kind of ideas about what's right and what's wrong.
- 41:22Okay.
- 41:24Rule of law.
- 41:25And, you know, don't drive past like this side, like sidewalks, all of these things that you're like, oh, wait, I need to question everything.
- 41:34Right.
- 41:36You know, why do we eat sugary cereals for breakfast when you could have rice porridge and dried fish?
- 41:42Yes.
- 41:43Why not?
- 41:44I'm definitely with the rice porridge fix.
- 41:46I mean, it's, you know, I think there's deep wisdom in some of the things that...
- 41:51still exists, right?
- 41:53There's a reason for it.
- 41:54And I think that's the view that I've come to appreciate more than just thinking, oh, it's so weird and exotic, it can't be right.
- 42:01Like, I'm right, because I've studied, you know, in the West, and I know all these ideas, and I know all these things, but it's like, no, babes, maybe people have been doing it this way for a reason.
- 42:12For hundreds and thousands of years for a reason.
- 42:14And, you know, reconnecting with, you know, the roots of,
- 42:20from the temples and like history and culture and religion, those aspects were like, it's so much deeper and longer than kind of the history that we grew up with, which was like, Oh, that's mid century.
- 42:35That is ancient.
- 42:36Okay.
- 42:37You know, that's from 1940.
- 42:39It is so old.
- 42:41Like it's 1490.
- 42:41Try 851 AD, you know?
- 42:43And I think that,
- 42:49appreciating that sense of history more so than I previously had growing up in America, I think was also one of the things that really deepened my appreciation of where we come from.
- 43:00It's a much deeper lineage and a much deeper history.
- 43:04When you arrived, it was for volunteering?
- 43:06Did you go through the volunteering?
- 43:08Yeah, it was an organization that I won't name.
- 43:10They're wonderful.
- 43:11I mean, so many wonderful organizations.
- 43:13But it was around technology, and I had a background.
- 43:15I did my master's in communication, culture, and technology.
- 43:19And so I was really interested in kind of how do we help bridge the divide
- 43:23between the digitally skilled and knowing that technology is really important.
- 43:29And I did a volunteer position.
- 43:30It was about six months that I originally did that.
- 43:33So the original plan is to do that six month program and then go back.
- 43:37And then go back, yeah.
- 43:39But we don't go back.
- 43:40We don't go back.
- 43:42We're just, yeah.
- 43:44There was this palpable sense of optimism.
- 43:47Okay.
- 43:49that I felt here that I didn't feel in New York at that time.
- 43:52Right?
- 43:53It was very, I mean, back then it was very, it just felt like very depressed and very like- It's so funny as an outsider.
- 43:58Yeah.
- 43:59And I say this a lot, the New York London comparison.
- 44:02And for me, there are so many similarities.
- 44:04However, the thing I love about New York is that when I land, and I haven't been post COVID, so this is all a pre COVID analysis.
- 44:11But when I land, I feel like I can do anything.
- 44:15I can do it big.
- 44:16And I don't know what that is, by the way, but I can change the world from here.
- 44:20I definitely feel that.
- 44:20And I think that's like celebrated.
- 44:22Like if you meet people in New York and you're like, oh, this is what I want to do.
- 44:25Immediately they're like, oh, speak to my friend so-and-so because I think that they could be a good link.
- 44:30I think that's my general vibe of New York.
- 44:32I think it was that specific time with Lehman Brothers and...
- 44:36yeah it was depressing it was depressing and yeah America generally you know just kind of wondered where all of this is going whereas here it was like
- 44:48You know, young people, very young population.
- 44:51Okay.
- 44:52Very smiley, very friendly.
- 44:53Yes.
- 44:54Very tomorrow might be a better day.
- 44:57Like our brightest days are still ahead of us.
- 44:59I mean, I think obviously the contrast between the more recent history was also more darker.
- 45:03Sure.
- 45:04I think when you have societies that have gone through such traumatic, you know, tragic circumstances and challenges, then, you know,
- 45:13the ones that survive have this different point of view.
- 45:16Of course.
- 45:17And I think that coming from America, we didn't really have that, right?
- 45:20If anything, like Iraq and the Vietnam War all felt like so long and so distant ago.
- 45:26To be honest, even my knowledge of Khmer Rouge was nearly non-existent, right?
- 45:31And so when I go to the museum and I see the dates, I'm like, yo, 1975 was just all the day.
- 45:36Yeah, yeah, yeah.
- 45:37Like just the other day.
- 45:39So that for me was a huge realization because a lot of times when we do talk about atrocities, it's whether hundreds of years ago or whatever, and we still speak about their effects today.
- 45:48So I couldn't even really get my head around that that was just so recent.
- 45:52Right, right.
- 45:54I mean, I think it's one of the narrative, dominant narratives that I think Cambodia has kind of struggled with.
- 46:02Okay.
- 46:03How to what extent do we let this define us?
- 46:06Yes.
- 46:07How do we define ourselves?
- 46:09And some of those narratives are told by non-Cambodians.
- 46:14And I think that we all understand part of the necessity of that, but also the problem of that, and starting to reclaim
- 46:23the stories that have yet to be told, to help enrich that picture.
- 46:31So I think, yeah, that to me was one of the really interesting dynamics of the society that made me want to stay and kind of explore more.
- 46:39And I think also coming from,
- 46:42privileged academic background and having all these experiences, I was uniquely positioned to take on different projects and jobs and roles and working with prestigious companies all over the world and different brands and getting insights into these different industries.
- 46:58And you were able to do all of that from here?
- 47:00From here.
- 47:01And I had projects that were in New York City.
- 47:06you know, in our globalized world, you know, you're on these calls and chats with people like all over the world.
- 47:12And Cambodia, it just, it felt like, you know, Cambodia was a kind of where I was based in, but like working wise, it was always, you know.
- 47:20Global.
- 47:20Yeah.
- 47:21You interface with people on the East Coast, the West Coast, Japan, UK.
- 47:25It's, you know, you have to kind of reset your own biological clock.
- 47:31You know, to understand, like, okay, what do I function best?
- 47:34Right.
- 47:34And when should I work, you know?
- 47:36What did your family think when you said, oh, I'm not coming back?
- 47:40Oof.
- 47:41Initially, I think they were really worried.
- 47:43They were really concerned, you know?
- 47:44I think there's that sense of, like, oh, this is a place that we escaped.
- 47:47Right.
- 47:48This is a place that we tried to leave behind in a way.
- 47:50And so I think it was initially very strange for them.
- 47:57But I was always very, like, I will do my own thing.
- 47:59Right.
- 48:00you know, kind of person.
- 48:01So they knew that they couldn't stop me.
- 48:03Sure.
- 48:05So, yeah, but I came...
- 48:08For probably a year and a half before my mother first came back with me.
- 48:13I mean, my parents had come on their own without me when we were growing up.
- 48:18But it was the first time that she came back, you know, when I was here.
- 48:21And I just remember that sense of like walking around and seeing the world through my eyes where she was able to let go of...
- 48:32her memories, some of the memories and some of the things that she had attached to, you know, in these places, because it was no longer her world.
- 48:40Right.
- 48:40Even though it was very much a part of her experiences, I think being able to see that things change and that things move beyond your control and your grasp is very liberating in a way, you know.
- 48:54Yes, there's tragedy around every corner.
- 48:57I just remember driving around with my stepfather and my mother, both Cambodian, and telling stories about, oh, I saw this happen over there.
- 49:07Atrocious things, but also just like it was normal.
- 49:11But now it's a football field where kids play.
- 49:14Now it's a school where kids go to school.
- 49:18It's to see that nothing is stable, nothing is static.
- 49:23Right.
- 49:23You know, change is the only thing that we can... That is inevitable.
- 49:26Yeah, it's inevitable.
- 49:27But also to see that, like, okay, now we're trying to control the story.
- 49:31Not control the story, but make it ours.
- 49:33Own it.
- 49:33Yeah.
- 49:34You know, so I think that that...
- 49:36In some ways, I think if I came back and just worked for a company, which I've done, you know, but to have my own business, to be engaged with, you know, the community and to be doing things and they see how we're connected to, you know, other...
- 49:50kind of community organizations and being engaged in different projects and different things sees and they see kind of like how it's such a community effort to really bring Cambodia to its full potential.
- 50:04And so that's a really powerful thing.
- 50:06When you first came, how were you received by the Cambodian community?
- 50:12Like the local Cambodian community?
- 50:15Do you speak Khmer?
- 50:16I do.
- 50:16Now I do speak Khmer.
- 50:17I mean, I think for my first year, I was still struggling.
- 50:20Oh, really?
- 50:20So you didn't speak it at home in America?
- 50:23I mean, I did...
- 50:25I did, but probably 90% of the time I spoke English.
- 50:30Okay.
- 50:31I definitely spoke more than my siblings.
- 50:32Right.
- 50:34But it was always jarring.
- 50:35I remember working in New York and my mother would call the days we had landlines in the office.
- 50:40And I'd pick up the phone and I'd start speaking Kamiya.
- 50:42And my coworkers would be like, what are you saying?
- 50:46They're like, we forgot you were Cambodian.
- 50:48Right.
- 50:48I was like, okay.
- 50:54No, and I think when I came back, it's, you know, I think it's, yeah, it's,
- 51:01people thought I was like an alien.
- 51:02Really?
- 51:03It's like that sense of like, are you Korean?
- 51:05Are you Japanese?
- 51:06Are you Chinese?
- 51:07Now it's like everybody thinks you're Chinese.
- 51:09Right.
- 51:10I still get it, right?
- 51:11Because I think there's like certain codes, like whether it's fashion or like how you present yourself.
- 51:16Right, just an energy.
- 51:17Just an energy.
- 51:18Yeah, I feel you on that because I remember once, my dad used to have a money transfer company.
- 51:22And me and my brother were giving out leaflets in a particular Jamaican area.
- 51:26And we'd give out these leaflets.
- 51:28And I could tell a Jamaican miles away.
- 51:31I can't even describe what I'm looking for.
- 51:34But it would be like, just the way, the gate.
- 51:37I was like, yeah, man, that's a Jamaican.
- 51:38I'd be like, yo, my youth.
- 51:39And then my brother immediately is like, you can't call a big man my youth.
- 51:44Because, again, from a British perspective, why are you calling an adult my youth?
- 51:48Youth.
- 51:48I was like, no, Phil, this is how it works.
- 51:52I'm letting him know from a distance we are one.
- 51:55Okay, I got this.
- 51:56I see.
- 51:57Yeah.
- 51:58And it was just a thing of you can spot a Jamaican from a mile away.
- 52:02So I guess they're having that same je ne sais quoi, but there's something there.
- 52:07I love that.
- 52:08I love that.
- 52:09I love making people second guess what they're seeing, right?
- 52:12But also, like, having them see that, like, something that they could consider theirs might be so strange.
- 52:18Yes.
- 52:19Right?
- 52:19It might be something that they didn't consider before.
- 52:21Right.
- 52:22I mean, I think we see it now in the younger generations.
- 52:24Like, there's so much more mix.
- 52:25They're, like, pulling in all these different...
- 52:27influences and references from these different things.
- 52:29And they don't feel constrained by a narrow lane for identity.
- 52:35You don't need to be Buddhist to be Cambodian, for example.
- 52:38You don't need to be quiet, submissive to be Asian.
- 52:41I think that's always a really...
- 52:51like interesting dynamic, that spark of getting people to think differently about something without it feeling threatening.
- 52:57Yes.
- 52:58Right?
- 52:58And I think that that's kind of one of the unique capabilities that, you know, one of our superpowers is to kind of like get people to the table, at least like have that conversation to say like, we're not so separate from one another.
- 53:12Right.
- 53:13You know, where can we find common ground here?
- 53:16Do you feel that your personality is different in English versus Khmer?
- 53:20I don't think so.
- 53:21I think when I'm in Khmer, it's just my American personality just with a different total shift.
- 53:28You speak Khmer with an American accent.
- 53:30Oh, you do?
- 53:31So sometimes they can see how my brain is like, okay, you've got the concepts, and now you're trying to apply the Cambodian words to get at it.
- 53:41Which leads to some funny quirks.
- 53:44Yeah.
- 53:47So tell me when we go from volunteering to where we are now with Dorsu.
- 53:53I mean, it's, yeah, I mean, the initial 15 years.
- 53:56So it's been quite a journey.
- 53:57But the long and short of it was I took some jobs with marketing companies and agencies, always in a kind of marketing communications role.
- 54:06And then I got this opportunity to work for this incredible arts festival in New York City from 2012.
- 54:12And then we had the festival in 2013.
- 54:16This was a once in a lifetime project that I was involved in.
- 54:20We worked with 34 partners in New York City, the Guggenheim, the Met.
- 54:25Big boys.
- 54:26Big cultural institutions, you know, that all had something of a soft spot for Cambodia.
- 54:33which was something that I didn't realize until that time.
- 54:38But we presented 250 Cambodian artists in New York City for two or three months.
- 54:44It took over the city in 2013.
- 54:46It was such a prideful, empowering moment to see Cambodian artists presented at BAM, at Lincoln Center, at New York.
- 54:57We took the artists, some of the puppeteers to visit Sesame Street workshop.
- 55:03We had the shadow puppets performing at the World Trade Center.
- 55:08Just incredible moments.
- 55:11And yeah, that was a once in a lifetime kind of experience.
- 55:14I did that and working with all these different partners and learning about partnerships and how you have to
- 55:22constantly keep everybody on the same page about everything right and marketing communications was also in charge of pr so dealing with the new york times the new yorker like all these publications it was it was just so intense and i was like you know it blood sweat and tears right
- 55:41anything of beauty it's like when you create work something on that kind of level you see how much like just how much energy and effort goes into it and i so deeply appreciate it in retrospect at the time i was like we were all dying you were dying we're all dying you know you didn't sleep like it was everything was just it's production yes production never stops
- 56:04You have to find your ways, your time.
- 56:07But it was a full on project.
- 56:11That, I came back in 2015, 16 was when this opportunity to work for DFS, which is the travel retail division of the LVMH group, came to me.
- 56:23I got to open up one of the first shopping malls, luxury shopping malls in Siem Reap.
- 56:27Okay.
- 56:28At that time, it was the first Gucci boutique, Cartier, Fendi.
- 56:33You know, it was all of these luxury brands, beauty, fashion, watches, you know, things that I never really wanted to know about, but, you know, a deeply appreciated experience.
- 56:44We also gave jobs to 300 young Cambodian people who didn't have opportunities, you know, like that.
- 56:50So to see the investments that were made by the brands into training and development and, you know, making sure that the staff were ready to represent for these companies and these brands, because you don't convert customers and you don't drive sales without people knowledgeable, skilled, who understand why this is high quality products.
- 57:08Why is this worth $100?
- 57:10$5,000, $10,000, right?
- 57:13In a place like Cambodia that doesn't have that infrastructure.
- 57:17So that was an incredible experience.
- 57:19Again, you know, blood, sweat, and tears.
- 57:25building stores and I just you know to me it was a time when companies like that were building stores okay and that you know from the ground up and so your involvement wasn't just from the marketing I was the I was the consumer marketing manager but you know when you work in a team you know it's you're directed to the sales directors the travel industry people the operations admin finance oh my god how much finance and admin we had to do because you know
- 57:53You're all responsible for your own stuff.
- 57:55It's not like these companies are not equipping you with like, here's your team of assistants to help you with everything.
- 58:02They're like, no, you fill out the budget request forms yourself.
- 58:09You learn, right?
- 58:10You learn kind of what you need to build relationships to other people and other things to get things done.
- 58:15You're not going to achieve anything by yourself.
- 58:17Right.
- 58:18So that experience I did for three years.
- 58:22So it got up to like 2018 and then hit a wall.
- 58:26I was just done seven days a week in the mall.
- 58:29You know what I mean?
- 58:30Like I was in Siem Reap and my partner and my partner was here in Phnom Penh.
- 58:34So we saw each other like once a month or something on the weekend.
- 58:36Right.
- 58:37So it was it was really full on.
- 58:39I was learning a ton.
- 58:40And that's, you know, the highs and the lows and just, you know, just wonderful experiences.
- 58:48But I hit a wall with that and then came back to Phnom Penh, had an opportunity to do some work for the Apple distributor here in Cambodia.
- 58:58And we might need to be sensitive about saying Apple on screen.
- 59:01So let me know if I need to say, you know, make it anonymous.
- 59:06Yeah.
- 59:07You know, they're very sensitive about their brand.
- 59:15Because I work for the distributor here in Cambodia.
- 59:20And that was based in Phnom Penh?
- 59:21Based in Phnom Penh.
- 59:23Working with the team in Singapore, because that's where the regional business headquarters are.
- 59:31So again, you know, my experience from working with big brands and then, you know, one of the biggest brands in the world, you know, that I think that was in 2020 when COVID hit and this opportunity to acquire Dorsu came across my plate.
- 59:51I was, you know, at that time, COVID was, you know, it was...
- 59:56terrible situation for so many small businesses in Cambodia.
- 59:59A lot of great businesses were having to fold and this one particular company had come across my radar previously because in retail we were looking at maybe bringing in some local brands into the assortment and so we had done some research on different companies.
- 1:00:15This one came across my radar and I was like oh this is interesting.
- 1:00:18They do basic apparel, t-shirts, you know
- 1:00:22very lightweight summer, you know, kind of styles.
- 1:00:29And the story, you know, really spoke to me.
- 1:00:31So when the opportunity to kind of help keep it going came across my way, you know, my partner and I, you know, we fortunately don't need anything in life, right?
- 1:00:44We're so privileged, you know, to have our health, a roof over our heads.
- 1:00:50And it was Yeah, it was a really great
- 1:00:54Can I take a pause?
- 1:00:55Yes.
- 1:00:55I just want to get some water.
- 1:00:56Of course.
- 1:00:56I'm getting a little dry.
- 1:00:58I feel like we're getting into something that's like, wow, that's a lot.
- 1:01:00It's just kind of going to.
- 1:01:03There's two boxes just on the hips.
- 1:01:07How are we on time?
- 1:01:09One cup.
- 1:01:10Yeah.
- 1:01:28Can I use the bathroom?
- 1:01:29Of course, babes.
- 1:01:30It's just there on the left.
- 1:01:34Yes.
- 1:01:49I think you're right.
- 1:01:50This leg is better.
- 1:01:52Yes?
- 1:01:53It's not as dead.
- 1:01:56See, I was resistant to your suggestion.
- 1:02:00None is dead.
- 1:02:04Who are we talking to tomorrow?
- 1:02:08Or a girl from Kazakhstan?
- 1:02:11We're talking to a girl from Kazakhstan tomorrow.
- 1:02:14Kazakhstan?
- 1:02:15Yeah.
- 1:02:15It's Russian.
- 1:02:16Yeah, that's why I said it.
- 1:02:19I don't know anything about Kazakhstan.
- 1:02:22Anything?
- 1:02:22I don't know.
- 1:02:26What's interesting about Kazakhstan?
- 1:02:31I don't know.
- 1:02:32He's good people.
- 1:02:33Yeah?
- 1:02:39Strong.
- 1:02:40Okay.
- 1:02:44Independent.
- 1:02:45Independent.
- 1:02:49And a man, I can't remember where he's from, but he's a photographer.
- 1:02:57Tomorrow.
- 1:02:59Oh, and maybe Miss Planet.
- 1:03:03Planet.
- 1:03:05Miss Planet.
- 1:03:31Thank you for that.
- 1:03:32Of course.
- 1:03:39You okay?
- 1:03:40Yeah.
- 1:03:43I think I felt like I was just getting a bit long winded.
- 1:03:45It's like, okay, maybe we need to break this up a little bit.
- 1:03:53Is there any place I shouldn't be looking?
- 1:03:56Sometimes the camera I'm like,
- 1:03:59Does it look unnatural?
- 1:04:00So it's speaking to, it's whispering.
- 1:04:03I whisper.
- 1:04:05Can this be an ASMR episode?
- 1:04:09Oh, man.
- 1:04:11Okay.
- 1:04:12Yep.
- 1:04:13Cool.
- 1:04:14So tell me how we go from hearing about Dorsu and what it was that spoke to you.
- 1:04:21You know, I think...
- 1:04:23Going back to that sense of responsibility, growing up with feeling like you need to represent for a whole country.
- 1:04:29I think that because the garment industry in Cambodia is so massive, it's an important part of the economy.
- 1:04:38I saw that a slow fashion label
- 1:04:41could have a really great opportunity to make a statement and have an impact that's outsized from what it actually is.
- 1:04:50And what's the vision for the impact?
- 1:04:55I know education is a big part of it and getting respect from the craft.
- 1:04:59Yeah.
- 1:05:01You know, to me, the impact is just every day knowing that thousands and thousands of people who have a piece of clothing from us, you know, put it on and for a split second think about where it came from.
- 1:05:13Okay.
- 1:05:13Who made this, right?
- 1:05:15And having that connection to it makes me feel like
- 1:05:20That's what it's about, right?
- 1:05:22That little moment where you stop, considered where it came from, and that impact that has on the rest of your day, right?
- 1:05:28And the rest of your kind of understanding of the world, you know, and I think whether it's clothing or food or other kinds of consumption, just that split second to be a bit more mindful can really have incredible impacts.
- 1:05:44What was the thought process behind leaving the comfort of working with big brands to then running your own business?
- 1:05:54The reason I say this is because...
- 1:05:55I question that all the time also.
- 1:05:56Like, in my mind, I would love a job.
- 1:05:59I say this all the time.
- 1:06:00And people think that I'm being silly.
- 1:06:01But I think when people don't understand what it really takes to run a business, an independent business, and just...
- 1:06:10Ownership is a responsibility.
- 1:06:13Ownership is not just, oh, you get all the profits and you get all of it.
- 1:06:17And people really have this idea.
- 1:06:18And they think it's liberation.
- 1:06:20People are like, oh, yeah, small business hustle, like, oh, freedom.
- 1:06:24And you get to work less, they think.
- 1:06:25There is no freedom in being a business owner.
- 1:06:28So I'm like, if I was working as you have done in terms of get to these positions, you know, you've earned your place, you're working with really big brands, you're doing fun, glamorous things.
- 1:06:37But that's not to say that I won't go back to that at some point.
- 1:06:40I think that, you know, at that time it was kind of seeing the limits of what you can do within the system.
- 1:06:45Right.
- 1:06:46But it also made me feel like, okay, I'm uniquely prepared to do something that others would not be able to do because I've been in those boardrooms.
- 1:06:54I've been in those...
- 1:06:55strategy planning sessions on what the forecasted targets will be.
- 1:07:00independent of what the impact on people's lives and on the environment will be.
- 1:07:04So now you can bring the two?
- 1:07:06And I think that that's vital to actually making progress within sustainability or within ethical labor.
- 1:07:14You really need to understand the different players in the conversation, the reasons why these decisions get made, what is the thinking behind why we go for these particular objectives and these particular targets.
- 1:07:27One of the things I've learned is that there's not really villains in this story, right?
- 1:07:32It's not like some evil factory owner is, you know,
- 1:07:39to rob his team of, you know, his workers of wages and salaries.
- 1:07:45You know, I think the reality is much more complex than that.
- 1:07:49I think that the different forces at play and institutional structures around how the business is set up and how we look at buyers and suppliers, how
- 1:07:59financial terms are set up, you know, across these different contracts and agreements, these nitty gritty things are much more involved, you know, when you look at it, more so than like, oh, just this evil person doing terrible things.
- 1:08:14Okay.
- 1:08:15You know, I don't think that anybody's trying to...
- 1:08:19screw over really you know uh across the board across the industry you don't think i guess sometimes you just need one bad apple right to spoil it so like the fast fashion big boys right the ones that are seeing something on the red carpet you come up with the version that's like cheap polyester and they're encouraging you to over consume and they're not paying people well the conditions are poor and then they send all their stuff to god i think that's the system
- 1:08:43It's like the people that are actually doing the work.
- 1:08:45I mean, the worker, right?
- 1:08:47It's like the designers that are being told to do this and told to do that.
- 1:08:50Sure, no, I don't blame low level.
- 1:08:51I just think that in the fashion space, and I'm not a fashionista, babe, so you can feel free to put me back in my box.
- 1:08:57Could have fooled me.
- 1:08:59Put me back in whenever ready.
- 1:09:00But I do get the sense that
- 1:09:03the like capitalistic overconsumption is really encouraged like culturally.
- 1:09:09And to me, that creates villains, right?
- 1:09:12Not the people working at all.
- 1:09:14To me, they need to be saved, right?
- 1:09:16And again, I do think that there is a fine line between saying, okay, we don't want people to be making so many clothes because they're just ending up in landfills with, okay, but the people that are getting jobs that are feeding their family as a result of that,
- 1:09:33100% Give them opportunities and give them jobs So I appreciate there's a lot of layers to the problem But I don't think that there's Like when you talk about big scale big boys I don't think there's a lot of innocence going on Top level No I don't disagree I think
- 1:09:50you know, the fundamental problem is with kind of shareholder capitalism, right?
- 1:09:57And the priorities that it gives to shareholders at the expense of other stakeholders in the business.
- 1:10:06I mean, the same can be said for food, right?
- 1:10:08Absolutely.
- 1:10:08You need people to keep consuming to make those profits.
- 1:10:11And so it's counterintuitive.
- 1:10:14I think it's, you know, it's the system that sets it up, that creates the...
- 1:10:20the thing that leads to terrible impacts and terrible effects.
- 1:10:28It's just to me, I think that what's needed is actually more
- 1:10:35good people working inside of it right i just i don't want it to be taken as like an excuse to kind of like abandon sure you know the industry and the system to kind of say like well it's totally corrupted and we can't change anything so just leave it 100 like you know when young people come to me and they say okay i care about sustainable fashion and i want to do something you know like to help support it like
- 1:10:59you know, should I create my own brand or should I do my own, you know, sustainable fashion label?
- 1:11:04I'm like, I think probably one of the best things you can do is get a job in like the larger industry.
- 1:11:10Yeah.
- 1:11:11So that you can learn about how it actually works and how these decisions actually get made.
- 1:11:15What you actually need is a seat at the table, you know, where decisions are being made.
- 1:11:20Change from within.
- 1:11:20A hundred percent.
- 1:11:21But what is the change that realistically...
- 1:11:24can be achieved where you're still realistic we had to be realistic i mean because ultimately business is about making money yeah in a very simplistic form i appreciate that for other people it's about change and but let's like big boy companies i think are trying to make money i think we are trying to create value i think we're trying to i mean we
- 1:11:49Not you.
- 1:11:50I mean the industry, right?
- 1:11:52On a high level.
- 1:11:53Really?
- 1:11:54Trying to increase the size of the industry.
- 1:11:59Whatever it is.
- 1:11:59$2 trillion, $3 trillion a year.
- 1:12:01Okay.
- 1:12:02You want to get to $5 trillion.
- 1:12:03Whatever it is, right?
- 1:12:04Money.
- 1:12:05Right.
- 1:12:05Numbers.
- 1:12:06Yes.
- 1:12:06I think we can...
- 1:12:08It's so funny.
- 1:12:09When you say value, I come from like a moral, ethical value, not the number.
- 1:12:15So it's really funny that my mind went completely different.
- 1:12:17But now that you explain.
- 1:12:19Oh, yeah, yeah.
- 1:12:19Because I was thinking like the value in education, like the things that you spoke on as point of values, not value in money.
- 1:12:25So now I'm on the same page.
- 1:12:26Interesting.
- 1:12:27That's so funny.
- 1:12:28But yes, value, bigger pie.
- 1:12:30You want to grow the pie.
- 1:12:31If we want to grow the pie, I mean, ultimately the math needs to work.
- 1:12:34So can we do, and I guess the unrealistic proposition we're trying to make is that can we do, can we increase the value of the pie on lower consumption, on lower units?
- 1:12:45Yes.
- 1:12:45Right?
- 1:12:46But that means that then the quality of the units needs to grow so that the value of each individual unit is bigger.
- 1:12:52Right.
- 1:12:52Right?
- 1:12:53Simple mathematics.
- 1:12:53But also price point.
- 1:12:54Exactly.
- 1:12:55So people need to pay more.
- 1:12:57Right.
- 1:12:57Right?
- 1:12:58Ultimately, what are the consumers that need to pay more?
- 1:13:01I think there's more sophisticated analysis that need to be done about different markets and segmentations and whatever.
- 1:13:07I don't think it's about the poor mother in Detroit needing to go shop at some exclusive design store for three pack of t-shirts that she can get for $10 at the mall.
- 1:13:23But there needs to be a space where you have better quality product.
- 1:13:27A hundred percent.
- 1:13:27The people who can afford to buy that product.
- 1:13:30A hundred percent.
- 1:13:31Buying that so that it lasts longer.
- 1:13:32A hundred percent.
- 1:13:33Yeah.
- 1:13:33Because you know what?
- 1:13:34Back in the day, I used to have like a pair of guest jeans back in the day.
- 1:13:38And those guest jeans, I grew out of them.
- 1:13:40So it looked like I was preparing for a flood.
- 1:13:43But the jeans themselves were intact.
- 1:13:45There was no normal jeans.
- 1:13:46I feel like if you looked at.
- 1:13:47We used to thrift.
- 1:13:48I mean, we would go to like...
- 1:13:49But I'd give it to my cousin.
- 1:13:50My cousin got to wear the jeans.
- 1:13:52Then when she grew to them, another cousin got the jeans.
- 1:13:55You could never do that, no?
- 1:13:56We, in the 90s when we thrifted, we got things from the 70s and the 80s and they were still great quality.
- 1:14:00And nowadays you go and it's all trash.
- 1:14:02But also people don't repair anything anymore.
- 1:14:04It's so funny.
- 1:14:05I was in Phuket.
- 1:14:06I get the luggage off of the carousel.
- 1:14:08Brand new suitcase, right?
- 1:14:09Bright green so it doesn't get confused amongst all the black.
- 1:14:12I'm like, great.
- 1:14:13When I take it off...
- 1:14:15Excuse moi, ma buzze.
- 1:14:19When I take it off the carousel, the wheel is broken.
- 1:14:23First trip with a suitcase and the wheel broke up.
- 1:14:25My immediate thought was, I need to go buy a suitcase, right?
- 1:14:28So I go to the mall and I'm like, yo, isn't Thailand supposed to be cheap?
- 1:14:31Why am I having to pay 130 pounds for a new suitcase?
- 1:14:37This don't make any sense.
- 1:14:38So then I'm like, okay, Googling to see if there's a particular luggage store.
- 1:14:42Aton.
- 1:14:43Les filles, pen, pen, pen.
- 1:14:51Can you take them to the kids' playroom for me, please?
- 1:14:56Thank you.
- 1:14:57Allez avec... S'il vous plaît, ma... Allez.
- 1:15:01No, no, the... Yeah.
- 1:15:19Where are we going?
- 1:15:21Can I have a cup?
- 1:15:25Just for 10 minutes.
- 1:15:36You know what's so crazy?
- 1:15:38I send this lady an exact time schedule of when we are filming to say don't come here when we are filming and somehow you still reach Yasser.
- 1:15:49What the fuck was I saying?
- 1:15:51You pair a suitcase?
- 1:15:53Thank you.
- 1:15:54So I Googled to find a luggage store near me to buy a suitcase.
- 1:15:58And it comes up on Google that there's a man who repairs suitcases.
- 1:16:02And so I'm like, what?
- 1:16:03It didn't even occur to me as a thought that that was a possibility.
- 1:16:06I then take my luggage to the guy.
- 1:16:08He repairs it for the equivalent of something like nine pounds.
- 1:16:11So I've gone from spending 120 pounds on a suitcase that I don't need and don't want to buy to he just repairs the zip and the wheel for nine pounds.
- 1:16:18And in that moment, I was like, why didn't I think to look for that though?
- 1:16:22I should have thought to look for a repair option, but it didn't occur to me.
- 1:16:26In the same way that I feel like with clothing, there's a hole in it.
- 1:16:29There's something immediately...
- 1:16:31Disposable.
- 1:16:32Yeah.
- 1:16:32I think, you know, the system has kind of conditioned us to believe that
- 1:16:38clothing can be made cheaply fast that it comes from nowhere and that it goes to nowhere yes right it's like you know people think that clothing comes from the mall yeah right and when you throw it away it just disappears into the trash can yes we know the reality is science
- 1:16:54The fibers that created the textiles that made the garment needed to be planted and sewn and all this water needed to be used.
- 1:17:01Yeah, there's no connection in the consumer's mind.
- 1:17:03No connection because it just disappeared magically, right?
- 1:17:05Yeah.
- 1:17:06And then when it threw it away, it just put it into the trash and you're right, no, it goes to...
- 1:17:11countries in the developing world that have to reckon with it in our oceans and in our landfills, right?
- 1:17:17So I think that that disconnect between the Western consumer, and this is predominantly, right, in America, the EU and Australia, these are the places where the consumption is happening at such a level that,
- 1:17:28You know, I don't blame consumers in Cambodia for shopping with it.
- 1:17:33They literally were just using up the rest of the waste from the rest of the world.
- 1:17:36Sure.
- 1:17:37Like what we're using here, right?
- 1:17:38So I think that that nuance is lost in the conversation around sustainability and like what are the choices that consumers need to make.
- 1:17:45It's not a one-size-fits-all thing.
- 1:17:47We're not all in the same boat, babes.
- 1:17:49Yeah.
- 1:17:49Yeah.
- 1:17:49we are in very different situations in very different contexts and we make the choices that we do based on our particular constraints, right?
- 1:17:57And I think that people in the developed world, in the first world need to be more mindful about that, right?
- 1:18:02And I feel like those things are really important in those areas.
- 1:18:06This is why you see regulation in the EU really gaining strength.
- 1:18:09Australian consumers have also been really kind of at the forefront of these things.
- 1:18:13Americans are just hopelessly, right?
- 1:18:16I mean, again, also, like, the economic conditions are different, right?
- 1:18:19The levels of social security and infrastructure in these different contexts are different, right?
- 1:18:25How is opening a business in or running?
- 1:18:28Because I appreciate you bought Dorsu.
- 1:18:30Yeah.
- 1:18:30But, like, what is that like?
- 1:18:32Yeah.
- 1:18:33It is the best personal development journey that anybody could go on.
- 1:18:38Unexpected.
- 1:18:39Did you always see yourself having a business, by the way?
- 1:18:42Absolutely not.
- 1:18:43Okay.
- 1:18:43I mean, I was, you know, I was going to be a dancer.
- 1:18:45Then I was going to work in media and film and, you know, kind of artistic pursuits.
- 1:18:50Right.
- 1:18:51And I think when I came to Cambodia, I was like...
- 1:18:55Everybody was like, business, business, business, right?
- 1:18:57And I was like, I get this.
- 1:18:58Like, I understand.
- 1:18:59Right.
- 1:19:00You know, you set goals and targets and then you set actions and plans to make this happen, right?
- 1:19:05I...
- 1:19:07Yeah, I didn't really, you know, growing up as a creative person in America, like you don't you're not pushed to be in business.
- 1:19:14Like it seems to be like two separate planets.
- 1:19:17OK. Like somebody who's a business person can't be somebody who's like a creative person.
- 1:19:21Right.
- 1:19:22Whereas I think here.
- 1:19:23Yeah, I think it's a bit more gray.
- 1:19:26It's a bit more gray.
- 1:19:27And yeah, I think if you're if you're if you're intelligent, like people will push you to take on things that you might not think that you're prepared for.
- 1:19:34Right.
- 1:19:35But, you know, I've always loved a challenge.
- 1:19:40Business is a challenge anywhere.
- 1:19:41But I can imagine coming from a system that you've grown accustomed to, then that just adds, like, another layer of madness.
- 1:19:49A hundred percent.
- 1:19:50I mean, I think also, like...
- 1:19:52The support for small business owners here is just a bit different.
- 1:19:57In America, interest rates are really low for loans.
- 1:20:02A lot of infrastructure to help support small business owners.
- 1:20:06It's more pro-entrepreneurial.
- 1:20:09Nobody bothers you.
- 1:20:11Your first million, like, just go, you know.
- 1:20:14Here, it's like, if you got into the regulatory regime of, you know, filing taxes and compliance and all those things, it's additional work that is not core business, but you have to kind of factor it in.
- 1:20:30And I didn't, you know, like, of the amount of admin, right, that's required, it's...
- 1:20:37Numbing.
- 1:20:38It's so funny because I feel like a lot of people would think the opposite, that it wouldn't require as much.
- 1:20:43I mean, I think.
- 1:20:46I think part of the challenge of a post-conflict nation is that the level of human resources just isn't at that same place.
- 1:20:56I think there's a lot of trust put into accountants and administrative people, and there's a layer of ethical understanding about how to behave in business.
- 1:21:07Right.
- 1:21:08You know, we've seen lots of those challenges and, you know, kind of policies put into place to protect against that.
- 1:21:16Right.
- 1:21:17Whereas in a place that is developing context, it's still developing.
- 1:21:20Right.
- 1:21:21Right.
- 1:21:21Right.
- 1:21:23Don't forget also, like the Khmer Rouge kind of wiped out a whole generation of people that we would look to be like the middle managers.
- 1:21:30Yes.
- 1:21:30I read that if you were seemed or perceived to have too much knowledge, then you were executed.
- 1:21:37I mean, it was very much an anti.
- 1:21:39It was crazy.
- 1:21:40Paradoxically, it was an intellectual movement that was very anti-intellectual.
- 1:21:44You know, people that wore glasses were targeted.
- 1:21:46I saw that.
- 1:21:47If you spoke more than one language.
- 1:21:49Yeah.
- 1:21:50then that made you a target.
- 1:21:51Yeah, it was a marker of being international.
- 1:21:53It was a marker of being impure, right?
- 1:21:56And you see these things happening in authoritarian, totalitarian kind of environments.
- 1:22:01Like, you know, the country was, the whole idea was to bring it to year zero, right?
- 1:22:08And this idea that you could erase what happened before in the past.
- 1:22:12And I think that that's a really dangerous, you know, kind of way of thinking, you know?
- 1:22:17Were there particular work culture surprises?
- 1:22:20So from my perspective, when I went to open a restaurant in England, I mean, exalt the fact that I'd never worked in a restaurant in my life.
- 1:22:28But from a staff perspective, my dad had employed like 100 people.
- 1:22:33There were people that worked for him before I was born.
- 1:22:35I'm not exaggerating.
- 1:22:36And every Friday, my dad would order crates of oranges.
- 1:22:40He loves oranges.
- 1:22:41And I guess he believes that everybody should love them.
- 1:22:43They're great.
- 1:22:45He would order them and just sit and peel.
- 1:22:47So like in the foyer area of the office, sit and peel.
- 1:22:50And whoever wanted oranges could come and get oranges.
- 1:22:53And obviously that is his like olive branch of saying, yes, I'm CEO, but nobody cares because I'll peel you some oranges, right?
- 1:23:00And the point is I grew up in that environment where people stayed with us.
- 1:23:03Like they still are there.
- 1:23:05You know, I took my kids back home a couple months ago and they are like, oh my gosh, I raised you and now I'm looking after your children so that you can go do a podcast.
- 1:23:13And there's so much pride in that.
- 1:23:15And I love that culture.
- 1:23:16And the point is, I thought that if you treated people well and you created this family environment, that they were gonna stay with you.
- 1:23:25Then I get to England.
- 1:23:26Babes, that's not a culture.
- 1:23:28Nobody cares if you treat them well.
- 1:23:30Again, bring on the extra layer of hospitality.
- 1:23:33So I was like, oh, at first, when I had turnover of staff, I took it really personally.
- 1:23:39I was like,
- 1:23:40But I'm nice.
- 1:23:41I'm respectful.
- 1:23:42Yes, I want things on a particular way.
- 1:23:44But why are you leaving me?
- 1:23:45Only then to kind of speak to other business owners and appreciate the culture of it all.
- 1:23:50And I'm just wondering, did you have any moments where you were like, oh, I didn't know that this was the work culture?
- 1:23:57Because, again, it's very different to come here and live and be in a structure versus to come here and live.
- 1:24:03And now you are creating that structure.
- 1:24:06Yeah.
- 1:24:06I mean, I think I didn't...
- 1:24:10I didn't appreciate how much was needed to kind of build that sense of family in a company.
- 1:24:17And I think coming from America, we always kind of separated like, okay, the family from the business.
- 1:24:22Right.
- 1:24:22Whereas I think in some Asian countries, it's like everything is a family business.
- 1:24:27Yes.
- 1:24:28And there's reasons for that, right?
- 1:24:30Having to do with trust, having to do with accountability, having to do with continuity.
- 1:24:34Yeah.
- 1:24:36You know, you don't necessarily have law.
- 1:24:38I mean, like you find out that fraud has happened in your company.
- 1:24:41Your instinct is not to get the authorities involved.
- 1:24:44Right.
- 1:24:45It's probably not the wisest thing.
- 1:24:47Right.
- 1:24:49I think that, you know, it's yeah, it's it's.
- 1:24:52trying to find what is that balance between being humane about things, but then also wanting to instate some kind of regulatory boundaries around things as well.
- 1:25:06Like, you're a professional.
- 1:25:07I should be able to professionally count on you to do this thing or that thing.
- 1:25:12I think the biggest learning for me as a business owner is that at the end of the day, people are still humans, right?
- 1:25:17And as humans means that they...
- 1:25:19are subject to their own circumstances in life, right?
- 1:25:23And you need to be mindful of all those parts of them in order to fully engage and to minimize your risk as a business owner, too.
- 1:25:30Because if you just make assumptions that, oh, this person has this role, so they'll be able to do this, right?
- 1:25:35It's like trust but verify.
- 1:25:36Yeah.
- 1:25:39You know, I and again, it's like it's a company is an organization in order to be healthy.
- 1:25:46And every organization is an organism.
- 1:25:48It wants to be healthy.
- 1:25:50It wants to thrive.
- 1:25:51It wants to have a future.
- 1:25:52Right.
- 1:25:52And in order to do that, you need to understand kind of the different parts of it and how it works together to make something that wants to keep going.
- 1:26:01Right.
- 1:26:01To have that kind of productive, generative.
- 1:26:05kind of ability.
- 1:26:06To me, it sounds crazy, but that's the value creation that we do as a business.
- 1:26:12And that a successful business or a worthy business is one that is creating that value.
- 1:26:18Yes, in monetary terms, because that is the lifeblood without which you will not survive financially unsustainable.
- 1:26:25but also generating value of other forms, right?
- 1:26:29Whether it's emotional, whether it's inspirational, whether it's cultural, whether it's, you know, so many different ways that I think, I don't think that our current time has adequately come up with language or systems for how to talk about the different kinds of value and capital that there is, right?
- 1:26:46Beyond financial capital, you have social capital, you have relational capital, you have emotional capital, you have cultural capital.
- 1:26:54we're all creating these different forms, you know?
- 1:26:56But unfortunately, we only tend to quantify it in one particular way.
- 1:27:00You know, that's to me like when people ask me, what does being an impact entrepreneur mean?
- 1:27:04You know, it's like, well, it's having impact across these different ways.
- 1:27:07That's not just money.
- 1:27:09I can measure you.
- 1:27:10We have the spreadsheets and the systems for accounting in that way.
- 1:27:16But how do we account for, you know, the lives of people?
- 1:27:21Our impact in the community, you know, yes, it's decent salaries for 20 people, but those 20 people become the breadwinners for their families, right?
- 1:27:31Affording education for the children in their homes to be able to have a future and to think about, you know, how they can contribute to their communities and how to strengthen these communities.
- 1:27:42So for me, I don't have the answers.
- 1:27:45I don't know.
- 1:27:45We all try to do the best that we can every day, and every day of being a business owner, it's like,
- 1:27:51Such a challenge, right?
- 1:27:52Like I was saying before, like Monday through Friday, it's just dealing with like fire after fire.
- 1:27:57Sure.
- 1:27:58On the weekends when I, my mind can kind of relax a little bit is when I get my creative ideas and can kind of like shut everything else out, you know?
- 1:28:06But, you know, I think...
- 1:28:09remembering that you're part of a team and that you work together with everybody else.
- 1:28:13I think that in some Asian cultures, especially in Cambodia, there's a tendency to default to hierarchy and to look at the boss or the manager or the leader is the one that has the decision-making power.
- 1:28:27But what we try to do is be a bit more collective and collaborative.
- 1:28:31I don't have the answers to how we should operate our retail or what production line improvements need to be made.
- 1:28:39You guys are there every day.
- 1:28:41You're looking at what's happening.
- 1:28:44you know, analyzing that information and that data and coming up with the insights and then coming up with actions that we can do.
- 1:28:50All I can do is kind of be a coach.
- 1:28:52Right.
- 1:28:52Give guidance.
- 1:28:53Right.
- 1:28:54To say like, you know, it's kind of like growing up with sports, you know, in America, like sports culture is very dominant.
- 1:29:00And, you know, to me, business is like a sport.
- 1:29:03Right.
- 1:29:03You play a game.
- 1:29:05There's a there's this number that you've scored.
- 1:29:07Right.
- 1:29:07Here's your opponent's number.
- 1:29:09It's your revenue and expenses.
- 1:29:10This number needs to be higher than this number.
- 1:29:13It's a very clear thing.
- 1:29:14It's funny.
- 1:29:14I used to always say for my guys in service that Friday and Saturday is game day.
- 1:29:21But what we do on those training days, so on your slower days in a restaurant, is going to define how you show up on game day.
- 1:29:29Are you prepared to, you know, when the traffic comes and when the customers are there?
- 1:29:33So to me, it's getting the team to understand that business is not rocket science.
- 1:29:37Literally, this number needs to be bigger than this number.
- 1:29:40But every day, did you win or did you lose?
- 1:29:42Right.
- 1:29:42And we can be honest about that.
- 1:29:43Okay, today we didn't make more than we, you know.
- 1:29:48than we spent or whatever it is.
- 1:29:50But at the end of the day, you know, as a coach, all I can do, I'm not playing the game.
- 1:29:54I'm not on the field, you know.
- 1:29:56I can see you need to run a bit faster, otherwise that person's going to block your, you know, your next attempt.
- 1:30:02Right.
- 1:30:03I've seen it before.
- 1:30:04Like, please, trust me, right?
- 1:30:07You, off the field, you know, you didn't get enough sleep last night.
- 1:30:11Sure.
- 1:30:11Where is your head?
- 1:30:12Yeah.
- 1:30:12Why did you make that decision, you know?
- 1:30:14But in a way that they feel like is encouraging and motivating rather than criticize.
- 1:30:20Like, again, going back to something in Cambodian culture where it's like, oh, don't talk back or don't, you know, criticize.
- 1:30:26Right.
- 1:30:26There's this very kind of anti-criticism, you know?
- 1:30:31But I'm actually trying to show that, like, actually, criticism and feedback is a form of love.
- 1:30:36Yes.
- 1:30:37Right?
- 1:30:37I would not open my mouth.
- 1:30:39I would not give it the time of day if I didn't actually care.
- 1:30:42100%.
- 1:30:43I tell people all the time, get scared when I stop talking.
- 1:30:45And that's what I'm like.
- 1:30:47That's the mindset shift that I would love to kind of help be a part of.
- 1:30:54It's to get people to realize that, like, when people actually care and they give feedback, you should thank them.
- 1:31:00Yeah.
- 1:31:01Like, that's somebody loving and caring about what happens next.
- 1:31:05Yeah.
- 1:31:05So I think that mentality is a bit different than, like, your traditional company and corporate structures here.
- 1:31:11But, yeah, it's a vibe shift.
- 1:31:13And we're trying to be a part of that because we have that kind of, you know, one step in, one step out.
- 1:31:19you know, kind of dynamic to be able to kind of be like an insider.
- 1:31:24With a broader perspective.
- 1:31:26Yeah, you know, so it's also like, yeah, showing people that it's okay to make mistakes, right?
- 1:31:31It's not the end of the world.
- 1:31:32Yes, you really messed up.
- 1:31:36But to be honest about it in a business context, understand mistakes happen.
- 1:31:43These legendary situations where you lose tens, hundreds of thousands of dollars, do they become the most valuable lessons?
- 1:31:52you'll ever have?
- 1:31:54Or do they become your fatal, the fatal blow?
- 1:31:57And I think we're constantly always kind of trying to turn it into something that, it's a lesson, right?
- 1:32:04It's a learning.
- 1:32:05Try to tell the team, we stopped losing a long time ago.
- 1:32:08You either win,
- 1:32:10but we learn.
- 1:32:12I think that's that educator in me, that kind of, OK, this is all a learning experience.
- 1:32:18This is our organization.
- 1:32:20I want it to be a learning organization.
- 1:32:23That will equip us for whatever comes our way.
- 1:32:27We don't know where this industry is going.
- 1:32:29Today, we sustainability and the darling of this and that.
- 1:32:34Wonderful.
- 1:32:35Do you think sustainability has become a little bit of a buzzword that people are tacking on?
- 1:32:39A little bit.
- 1:32:43I think it's definitely a buzzword, you know, and I think that, no, I think that at its core, it's absolutely vital.
- 1:32:50Right.
- 1:32:50It's almost, I think just the word itself has become so overused that it's almost been kind of...
- 1:32:57almost devoid of meaning.
- 1:32:59Yes.
- 1:33:00Because, yeah, I mean, it gets invoked as a marketing term, which I don't love, like as a category of product, like as though this part is sustainable, but that part's not like it's the same company.
- 1:33:13Right.
- 1:33:14You know, I think that's always a weird bit of cognitive dissonance for customers also.
- 1:33:18Sure.
- 1:33:19So you're saying this rack is sustainable.
- 1:33:21But no, no, babes.
- 1:33:25That's not how it works.
- 1:33:26Right.
- 1:33:26I think that it's actually, it should be something, it's a philosophy, it's an approach, it's a way of looking at things, you know, focusing on repairs and recycling and other practices that go into it.
- 1:33:37It's not just like, again, it's not a silver bullet.
- 1:33:40Right.
- 1:33:40Right.
- 1:33:40Right.
- 1:33:41It's a it's a it's a relationship that we have with our clothes that says these are valuable things.
- 1:33:47These are quality things that I want to take care of, that I want to last, you know, that I want to make last.
- 1:33:53I think that that's, you know, yeah, it's that.
- 1:33:54What is it like planned obsolescence?
- 1:33:56Yes.
- 1:33:57Is that, you know.
- 1:34:00the way that products are developed now, I think we need to go back to something that says, let's honor the earth, let's honor the resources, where this comes from.
- 1:34:07If we're gonna make it, let's make it well.
- 1:34:09Yep.
- 1:34:09Right, I'm not saying like, we shouldn't use plastic, or there's a reason that plastics develop,
- 1:34:15durability right you want a garment that lasts a long time you're probably going to have some plastic in it right i don't think that we can be purists about these things right i think we need to consult scientists i think we need to study materials i think we need to look at the physics of things and understand it's not just a choice between like the good or the bad thing it's understanding what's the purpose of it
- 1:34:38But that said, I think too many people nowadays, instead of going into solving these problems, which I think could be solved...
- 1:34:46They go into finance.
- 1:34:47Right.
- 1:34:48Right.
- 1:34:48Private equity, venture capital.
- 1:34:50Right.
- 1:34:50Like this is what all our best minds are going into.
- 1:34:54Right.
- 1:34:54Following the money, baby.
- 1:34:55Follow the money.
- 1:34:58They think it's my, but again, easy come, easy go.
- 1:35:00Right.
- 1:35:00Right.
- 1:35:00I'm like, if I learned anything in life, it's like, if it comes, if it's the easier it comes, the easier it goes.
- 1:35:05Right.
- 1:35:05I'm like, I actually don't want the money that's easy.
- 1:35:07I want the money I have to work for.
- 1:35:09So it stays.
- 1:35:10So it stays and I don't get too attached to it.
- 1:35:12Right.
- 1:35:13Right.
- 1:35:13You know?
- 1:35:14And I'm like, at the end of the day, like... You're giving me hope.
- 1:35:16I'm like, damn, I'm out here working, so the money better come and it better steal.
- 1:35:19And it will.
- 1:35:20I mean, at the end of your life, you're not going to be like, oh, great, I have this pile of money.
- 1:35:24Yes, for your daughters and for the next generations.
- 1:35:26Yes, you need a bit of that.
- 1:35:28But ultimately, it's about what the money is for.
- 1:35:31Sure.
- 1:35:31Right?
- 1:35:31What's the purpose of having all of this money, right?
- 1:35:34I think stockpiling cash is... What is it going to do?
- 1:35:37You're going to take that to heaven with you?
- 1:35:39I don't think God's going to be very impressed.
- 1:35:40Yeah.
- 1:35:42She won't be very impressed at all.
- 1:35:45Is Cambodia home?
- 1:35:47A hundred percent.
- 1:35:48Yeah.
- 1:35:49Yeah.
- 1:35:49I mean, you know, it's home.
- 1:35:51Yeah.
- 1:35:52It's I've really struggled with that question throughout my life.
- 1:35:55But now I feel like I'm in a place where, yes, Cambodia is definitely home.
- 1:35:59And what makes it home?
- 1:36:00I mean, my partner, wherever he is.
- 1:36:03Did you meet here?
- 1:36:04She's the answer.
- 1:36:04Yes, we met here.
- 1:36:05Okay.
- 1:36:10He's only the most beautiful man in Cambodia.
- 1:36:15No, around the world.
- 1:36:15I don't know if you'll be mad about that.
- 1:36:18Babes, Globos.
- 1:36:21Globos.
- 1:36:24Yeah, home.
- 1:36:29Yeah, I think like a lot of people who've lived in many places and been privileged to, you know,
- 1:36:38been privileged to feel comfortable and belong in places.
- 1:36:45I think definitely Cambodia is a place now that I feel like I belong in, but more so probably because of the struggle to get there.
- 1:36:55I think when you kind of take something for granted, again, easy come, easy go, right?
- 1:37:02It's kind of the fight and the grit to,
- 1:37:09reaffirm that it is a part of you and that you've helped to create it, what this world is.
- 1:37:17Right.
- 1:37:19I wake up every day kind of amazed, awestruck by the fact that all of this happens around me and I somehow, you know,
- 1:37:27help bring it into existence.
- 1:37:29You know, when I walk into the workshop or our retail store, and these things happen without me, right?
- 1:37:34It's like when you're a business owner and you're like, your team just does it.
- 1:37:36Yes.
- 1:37:37You'll be sound asleep and then all these things are happening around you.
- 1:37:40And I really believe that, you know, that's why it's important.
- 1:37:43All of our actions, all of our thoughts, what we put out into the world, everything is energy, right?
- 1:37:48Yeah.
- 1:37:48So you put the right energy out there, it will produce and it will create energy.
- 1:37:54Without you needing to kind of always be standing there.
- 1:37:57Sure.
- 1:37:59Is there anything that we haven't spoken about that you would have wanted to touch on?
- 1:38:02Gosh, not really.
- 1:38:05No, nothing that I can think of.
- 1:38:08My last question is if your life was a postcard, what would the picture be?
- 1:38:16Oh, that's interesting.
- 1:38:26So hard.
- 1:38:27Huh.
- 1:38:30If my life was a postcard, it would be a blank postcard.
- 1:38:34It would be blank.
- 1:38:35Yeah.
- 1:38:36Fill in your own.
- 1:38:37I love that.
- 1:38:38Very cool.
- 1:38:39Yeah, you get to decide.
- 1:38:40Yeah.
- 1:38:41Thank you so much.
- 1:38:42Thank you, April.
- 1:38:43It's a pleasure.