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How Firing Toxic Clients Leads to Stronger Relationships with Susan Finch | Ep #725
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Have you ever fired a client? If you could do it without repercussions on cash flow, would you? Most agency owners have horror stories about toxic clients who created an unhealthy environment for the team. Deciding to cut ties can be particularly daunting, especially when the client in question represents a significant portion of your revenue.
Today's featured guest decided to prioritize herself and her team's well-being by firing a client before the situation escalated. She looks back on…
The skinny
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