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132: The 8 Things World-Class Experience Organizations Do Consistently Better Than Anyone Else
Get ready to unlock the game-changing potential of customer service with best-selling author and expert John DiJulius.
Listen here → https://thedijuliusgroup.com/csr132
On this episode of The Customer Service Revolution, we're delving into the heart of why customer service is a powerful competitive advantage for businesses, learning the best practices of world-class organizations, and understanding the profound influence of "Ubuntu" in the business landscape. John will also share his thoughts on the crucial role of a strong service recovery process in boosting customer loyalty and the…
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