Latest / Amplify Your Marketing Message with Christine Campbell Rapin / 186 - Build in the Dark: Start, Persist, and Lead, Even When the Path Isn't Clear
Transcript
- 0:03If you are a B2B service based business owner and you are
- 0:06looking to gain more clients, create more impact and more
- 0:09revenue in your business, TuneIn to amplify your marketing
- 0:13message with Christine Campbell Rappin.
- 0:15Every week we're going to take you through how to build an
- 0:17audience of buyers, mastering your marketing message and
- 0:20making offers. You've likely heard the proverb
- 0:25from African Heritage that says if you want to go fast, go solo.
- 0:31If you wanna go far, go with others.
- 0:33Well, today I want to talk about the importance in my own
- 0:36personal journey of hiring and committing to mentors to manage
- 0:41the hardest 6 inches of the business journey.
- 0:44Which is the one that is traversed between your two ears,
- 0:49your mindset, your game in the silence that you have to tackle
- 0:56not just on day one, but every day, minute by minute, hour by
- 1:00hour, year by year. Welcome To Amplify your
- 1:03marketing message. I guarantee you're going to want
- 1:05to listen to this episode more than once and share it to
- 1:08someone you know, because this is something that wasn't covered
- 1:12in the highlight reel. It wasn't covered in the
- 1:14business books, and it wasn't covered openly until I was at a
- 1:19much higher level of revenue and in more elite rooms.
- 1:25And I want to give you that gift now where you are right now in
- 1:29your journey because I know it will serve you well.
- 1:33I had a lot of advantages when I first started my business
- 1:36because I had business skills. I have two degrees from great
- 1:40universities that are well respected internationally for
- 1:43training future business leaders, teaching them on brass
- 1:47tacks. I can write a PNL and
- 1:50accounting. I can understand macroeconomics.
- 1:53Microeconomics simply puts like supply and demand.
- 1:57I have studied human behavior and HR.
- 2:01I have talked about and learn from some of the best marketers
- 2:05in the world and I've understood sales systems and most
- 2:11importantly how it all comes together.
- 2:15Most business owners don't have that when they start.
- 2:19They must equip themselves with it on the journey in order to
- 2:23create an enduring success story.
- 2:28However, I will also say, well, I had all these business skills.
- 2:32I knew I wanted to be an entrepreneur.
- 2:34I wanted to have my own path to blaze.
- 2:39But truthfully, I didn't know what I wanted to do.
- 2:41And I kept saying to people, same thing when I undertook my
- 2:43MBA. If I just knew what I would
- 2:45write my dissertation on, I would start.
- 2:47But I was waiting to be clear, to be certain.
- 2:52Sound familiar? Well, I tell you, five years
- 2:56into running and owning Clear Acceleration Inc, which is the
- 2:59company that supports this podcast and supports our clients
- 3:02around the world, I never imagined to have the business I
- 3:05have now. I didn't get up out of bed one
- 3:09random day and have this massive download of this massive idea
- 3:12saying I will go be a consultant.
- 3:15Never had this inkling that I could be paid very well to sit
- 3:20shotgun on somebody else's business dreams.
- 3:23Truthfully, I was not that creative.
- 3:27What I realized early in my business journey when I had
- 3:31started into the path of entrepreneurship and I started a
- 3:34network marketing, I wanted to create additional revenue.
- 3:37That was my goal. And I knew how to move product.
- 3:40I knew how to make connections and I knew how to build
- 3:43relationships. And that pathway led me to of
- 3:47course, meeting tons of people. And through the connections,
- 3:51through the conversations, I kept hearing this statement.
- 3:59Can you show me how to connect the dots?
- 4:01Can you tell me what you're actually doing?
- 4:03Can you show me behind the curtain of the highlight reel?
- 4:05Because I am working 60 hours a week or 50 hours a week or 40
- 4:10hours a week, and I don't have any strong repeatable success
- 4:15yet. And yet I'm watching you work a
- 4:18fraction of that. By fraction, I mean one hour a
- 4:20day was my commitment to myself when I started.
- 4:23You're making money. How are you doing it?
- 4:26And it led to conversations over glasses of wine or coffee,
- 4:31depending on how you know me and where we're socially connected.
- 4:34And I kept saying business is simple, elegantly simple.
- 4:37In fact, two things predict your revenue, three things non
- 4:40negotiable. And I would tell people in the
- 4:42light bulb would go off and eventually I through many, many,
- 4:47many of these conversations, people kept saying, you know, be
- 4:49great if I could pay you to help me.
- 4:51And I kept saying this. That's weird, I don't understand
- 4:56why you'd want to pay me. It's not that any issue being
- 5:00paid, it's just that I didn't see this as a business
- 5:04opportunity. Just was incomprehensible to my
- 5:07mind until they had a key conversation with somebody who I
- 5:13would say is a mentor. I have paid their services and
- 5:21they said this to me in a session that I attended.
- 5:24Never look for clients, look for problems to solve, ways you can
- 5:28support and people you can contribute to.
- 5:31When you do that, you will always have clients, you will
- 5:34always be sought after and you will always bring value to the
- 5:37world. And that appealed to me.
- 5:41And when he said that to me, I wrote it down on a post it note.
- 5:46It stayed as a posted note for the first two years of my
- 5:49business in my workspace to be a North Star, to say if I just
- 5:53keep staying in the game and I keep these principles front of
- 5:56mine, I think I could do something great, but I don't
- 5:59know what it is yet. I was starting to do podcasting
- 6:05as a guest. I was a whole host for somebody
- 6:09else's platform because I wanted to understand this idea of
- 6:12conversation because I thought when I was observing the
- 6:15business world, I noticed two things.
- 6:17I observed an observation, as you've heard here, performance
- 6:20podcasters, the most important skill you have in the world of
- 6:24business because it creates opportunity and it helps you be
- 6:27opportunistic. First thing I observe was that
- 6:30once you've made the decision to start a business, nobody was
- 6:32helping you figure out the early steps.
- 6:37What do you actually do? And most importantly, what do
- 6:41you do next in sequence to build momentum?
- 6:46Everyone was talking about, you know, you from a goober
- 6:49perspective. If I made millions of dollars,
- 6:51I've been in business 30 years and your evolution and the
- 6:54starting gate were just incompatible to me.
- 6:58But I noticed that in the marketplace.
- 7:00Second thing that happened is I really thought that people were
- 7:04being sold sizzle. They were being sold the
- 7:08promise, they were being sold ease.
- 7:11They were being sold something I just have never seen in real
- 7:16life. Because anybody who's built a
- 7:18multi $1,000,000 business has a lot of grit, a lot of tenacity,
- 7:23and a lot of ability to manage the six inches between their
- 7:25ears. There's no shortcut to this.
- 7:28And yet people kept saying snap your fingers and it's possible.
- 7:32It's not possible. The failure rate of business is
- 7:35massive. The fail rate in the first five
- 7:37years also terrifying. And part of it is because people
- 7:42were being led with the wrong conversations.
- 7:44And so my observation led me to reflect as a human, what does
- 7:49that mean for me? And I thought, well, there's two
- 7:51ways I can contribute to the conversation.
- 7:54Ignore it or solve it and play a contributing role.
- 7:59And so I made a decision that I would play with the skills I had
- 8:05and I would be open minded to how they could be of service and
- 8:09be part of sparking new conversations and creating new
- 8:13tables. Tables that I could invite
- 8:15people to be sitting at so we could rise together.
- 8:18But I still didn't have this very concrete business idea.
- 8:23I think that was really the point.
- 8:26I didn't sit in my ego. I didn't sit in my own grandiose
- 8:30ideas of what makes me awesome. I was just open minded and I let
- 8:35the market dictate how I could serve it.
- 8:37I was recording this podcast with a friend of mine was not
- 8:41about my business. It was about me as a business
- 8:45owner managing the sandwich generation.
- 8:49What it was like having you know at that time teenage kids in the
- 8:52home and parents that were aging and my responsibilities having
- 8:57to shift as a caregiver not from children but to adult, my own
- 9:01parents and what that was like. It was a conversation I felt
- 9:06very much I wanted to have and in that conversation in the 1st
- 9:095 minutes of the pre interview I found myself in a situation
- 9:15where somebody says well how much does it cost?
- 9:18And I said for what said to hire you.
- 9:21And I'm like, I don't understand the question so well.
- 9:24I want to hire you. How much does it cost?
- 9:28I said, well, what do you think you're hiring me for?
- 9:32She told me I need to figure out what to say, what room to get
- 9:38into. And I want to commercialize my
- 9:40business. And I have been trying to do
- 9:41that for years and I can't. But it seems to me like, you
- 9:44know how to do this, so I'd like to hire you to teach me how to
- 9:47do that. And I was like, wow, I can
- 9:50actually do that. She said great, so tell me how
- 9:54much does it cost? And I throw out a number.
- 9:58She said great, I'll go get my credit card.
- 9:59And I thought, I don't even know how to process this credit card,
- 10:01but that was another problem solve.
- 10:04What's important here was I listened to the marketplace.
- 10:08I had somebody say that's of value, I want to exchange money
- 10:11for that. And that's where I think most
- 10:13business owners go wrong. You've got to be sure that
- 10:16there's a market for your service.
- 10:19Instead of you saying I will go create the demand, I stepped in
- 10:23to something that was already needed and I was able to
- 10:27immediate in a moment that was short term.
- 10:30That person who hired me has become a client off and on for
- 10:34the last four years. It comes down to whose voice are
- 10:39you listening to? I had had that individual who
- 10:44told me don't look for clients, for people to serve, waste of
- 10:47support and things you can contribute to.
- 10:49And I was in a moment where I was in that space.
- 10:54It was the beginning of the consulting, that firm that I now
- 10:57run, and once you have one client and you start to win with
- 11:02them, it becomes a dopamine rush.
- 11:05I want to serve more. I want to do this again.
- 11:09I want to be sought after for this because I know I can really
- 11:14contribute. And that led me to realize that
- 11:18while I had the business skills and now I had my first client, I
- 11:21didn't know how to create this consistently because I wasn't
- 11:27really sure how I had got it in the first place.
- 11:31So I looked to hire a mentor. I hired my first mentor when I
- 11:36had one client. And here's what I want you to
- 11:39hear. I made that commitment to that
- 11:41mentor for a two year contract from the very first hire, my
- 11:45first mentor. This was 10s of thousands of
- 11:48dollars over the course of two years.
- 11:51And I knew This is why I made the commitment.
- 11:55I knew they had similar skills with me but more advanced and I
- 11:59knew that they had already created a multi 6 figure
- 12:02business and that's what I had wanted at the time.
- 12:09This mentor help me lay some of the basic foundations, help me
- 12:16build a website, they help me set up my e-mail marketing, they
- 12:21helped me understand the importance of choosing a
- 12:23marketing lane, and they encouraged me to pursue speaking
- 12:27as a lead Gen. strategy. These were very important
- 12:30milestones that I needed and the reason I made such a long term
- 12:35commitment to them was because I knew my business would evolve
- 12:39and it would evolve at a faster rate with somebody who could
- 12:43guide me than if I had to figure it all out on my own.
- 12:49I bankrolled this myself from savings and I want to talk about
- 12:54that for just a second before I continue the story of mentorship
- 12:57because you need to be prepared to invest in your business.
- 13:01You cannot expect clients to spend with you if you're not
- 13:04willing to spend on yourself. It it's incongruent in the in
- 13:08the system here. You have to think about this and
- 13:12from day one set aside a budget for the growth of your business.
- 13:16There was a Harvard stat that came out many years ago that to
- 13:19start up a business, a business that didn't include physical
- 13:23product, physical location. So I'm talking consulting
- 13:26something that is online, something that is lighter in its
- 13:29asset build. Still needed at least $85,000
- 13:34USD to get started in the first five years.
- 13:38So if you're thinking you will bootstrap with no money to your
- 13:41business, no mentorship, no support, I honestly think you
- 13:45should give your head a shake, rethink that and decide that
- 13:48this is a path you want to pursue.
- 13:51You have to fund this. So you can find it from savings,
- 13:54you can fund it from debt, but you need to fund it That is non
- 13:58negotiable. It's table stakes.
- 14:00So I committed two years to this mentor and I started down the
- 14:03path and the reason I did it was an acceleration choice.
- 14:06I had the skill set on business, but it didn't have the way to
- 14:11play in the current marketplace as a consultant.
- 14:16But if I knew, if I kept on my own, I would be unrecognizable
- 14:18in five years. I didn't have five years to make
- 14:20this work. I needed to make it work in two
- 14:22to three. And so I started.
- 14:25Overtime, the vision of what I wanted for my business changed.
- 14:31It continued to evolve. And at some point I recognized
- 14:35an incongruency with what my business mentor wanted for my
- 14:39business and what I wanted for my business.
- 14:42And I had to choose very certainly whose business do I
- 14:46want to build. I think both ideas had merit,
- 14:52but which did I personally want? And this is an important piece
- 14:56of this puzzle, my friends. You've got to always check in
- 14:59with yourself. Whose business am I building
- 15:02When I recognize that some of the decisions I wanted to make
- 15:05were not supported by the coach from a, I think that's not a
- 15:08priority point of view. I have to decide if our path
- 15:11would continue as my contract came up for renewal or I was
- 15:15ready to move into a new direction.
- 15:18I made the decision to put my turn signal on and change lanes,
- 15:22and I'm very grateful for that. Mentor taught me a lot.
- 15:26We're still good of personal friends.
- 15:28I still love to see their business striving, and I'm
- 15:30celebrating them and how they contributed to my success story.
- 15:35But as I started to evolve, I thought I need different
- 15:38mentors. I needed to be challenged in
- 15:41different ways. And I'm very clear here that
- 15:44I've used the word mentor, not coach.
- 15:47I was looking for people that would bring three things to the
- 15:51equation. What happens, how do I do it and
- 15:57when do I do it? I needed direction and a mentor
- 16:01will tell you and show you and a coach will question.
- 16:08I needed mentors and I am a mentor.
- 16:13He will hire me for what comes next.
- 16:15How do I do it? When do I do it?
- 16:18And to a high degree also accountability for it happening.
- 16:23I don't hire people for accountability because I bring
- 16:26accountability in my own DNA. I have good systems, I have good
- 16:30habits. I was trained those corporately,
- 16:32but what I do need is the what, the how and the when.
- 16:36And so I needed to be in rooms with bigger mentors, mentors who
- 16:39had businesses at bigger stages because I was now pursuing not
- 16:42just a side hustle, but a business.
- 16:45I wanted to build to more than $1,000,000 in revenue.
- 16:48I wanted to build a sellable asset.
- 16:50I wanted to get back into not just leading clients and leading
- 16:53myself, but leading team. I wanted to help other people.
- 16:59I throw on paychecks in all directions and so I chose to
- 17:06hire other mentors. Some of the most important
- 17:08lessons those Next Level mentors told me are these, Number one,
- 17:14do the hardest thing you're afraid of right now #2 you can
- 17:21do hard things. Don't make me easy stuff hard,
- 17:27because the hard stuff will kick your butt anyway.
- 17:32I also learned this from my mentors.
- 17:35At a bigger level, what you do today matters.
- 17:40Stop planning for always a future exercise, a future event,
- 17:45a future moment. Live now.
- 17:47Make decisions for where you're going in this piece of the
- 17:51puzzle. You belong in every room.
- 17:55You bring something unique to every room.
- 17:57You have to ask for what you want.
- 17:59You have to put in the effort to get moving, to have the lived
- 18:05experience of what you want. And you are the spark.
- 18:08And there are fuel sources. Starting a business in hindsight
- 18:16is the first major hurdle. But what comes after what
- 18:20matters most? What matters is how you manage
- 18:24the six inches. What matters is the fact that
- 18:26you should be curating whose voices inside your head.
- 18:30What matters most is that you are looking to be in rooms where
- 18:34you're mentored, not just coached.
- 18:39And when you're looking at mentors, what mattered really
- 18:42importantly to me is do I like how they live their life, not
- 18:47just how do they run their business?
- 18:50I have mentors who are very family focused, who love to
- 18:54travel, who love rewards, who love to gift generously.
- 19:00I watched them be not choosing balance because I think truly
- 19:07balance is not the goal. It's not the goal for me
- 19:10personally. I want to be intentionally in
- 19:14imbalance around the things that bring me life, that makes my
- 19:19life worth living. And that means I'm all in on
- 19:22this piece and I'm all in on this piece and I'm all in on
- 19:25this piece. Doesn't mean I'm trying to do it
- 19:26all. I'm being intentionally
- 19:28imbalanced and shifting between my priorities and I hired
- 19:33mentors to show me how they do it and I also had this final
- 19:38thing in every mentor. I've had 100% openness to Tommy
- 19:47on my BS Tell me what I need to hear, not what I want to hear
- 19:53and remind me do the dam work. This is what goes next.
- 20:02This is why you're doing it. This is when you'll look to do
- 20:05it again and again and again and again.
- 20:10Mentors are a big part of the journey, my friends.
- 20:13Invest in them. Serve a marketplace that is
- 20:17asking you to serve it and really commit to recognizing
- 20:25that you have to say decided on your path.
- 20:32Thanks, you're here to do great things.
- 20:40How can you step into your greatness today?
- 20:42And who do you need mentoring you on the ride?
- 20:46If you don't have a current mentor and you want to build to
- 20:48$1,000,000 and you need foundations, you need
- 20:52accountability, and you need a business mentor that's moving
- 20:57fast, you should come connect to me.
- 21:00Christine Campbell, rappan.com. Let's have a conversation and
- 21:06see if there's a fit to serve you, because it would be my
- 21:08pleasure, honor and privilege to run shotgun on your business
- 21:13dreams. It's go time.
- 21:16I'll see you soon. We'll see you.