Latest / Omni Talk Retail / What Retailers Need to Know from Bain & Company's State of Food Habits Report | CGF 2026
Transcript
- 0:00Hello,
- 0:00everyone.
- 0:00This
- 0:01is
- 0:01omnitalk
- 0:01Retail.
- 0:02I'm
- 0:02Chris
- 0:02Walton
- 0:02and
- 0:02I'm
- 0:03coming
- 0:03to
- 0:03you
- 0:03live
- 0:03once
- 0:04again
- 0:04from
- 0:04the
- 0:04Consumer
- 0:05Goods
- 0:05Forums
- 0:06Global
- 0:06Summit
- 0:07in
- 0:07Vienna,
- 0:07Austria.
- 0:08And
- 0:08we
- 0:08are
- 0:09of
- 0:09course,
- 0:09once
- 0:09again
- 0:10in
- 0:10the
- 0:10CGF
- 0:11Leadership
- 0:11Studio,
- 0:11which
- 0:12is
- 0:12sponsored
- 0:12by
- 0:13Vuzion.
- 0:13Now
- 0:13joining
- 0:14me
- 0:14is
- 0:14Ruth
- 0:14Lewis.
- 0:15Ruth
- 0:16is
- 0:16the
- 0:16senior
- 0:16manager
- 0:17for
- 0:17Bain
- 0:18Co.
- 0:18And
- 0:19she's
- 0:19here
- 0:19to
- 0:19talk
- 0:19about
- 0:20some
- 0:20interesting
- 0:20new
- 0:20research.
- 0:21So,
- 0:22Ruth,
- 0:22tell
- 0:22us
- 0:22about
- 0:23yourself.
- 0:23Tell
- 0:23us
- 0:23about
- 0:23Bain
- 0:24and
- 0:24all
- 0:25that
- 0:25brings
- 0:25you
- 0:25to
- 0:25CGF
- 0:26to
- 0:26start.
- 0:27Sure.
- 0:27So,
- 0:28yeah,
- 0:28I'm
- 0:28Ruth
- 0:28and
- 0:29I've
- 0:29been
- 0:29at
- 0:30Bay
- 0:30nearly
- 0:3015
- 0:30years.
- 0:3115
- 0:31years.
- 0:31Okay.
- 0:32And
- 0:32I
- 0:32do
- 0:32most
- 0:32of
- 0:33my
- 0:33work
- 0:33in
- 0:33retail.
- 0:33And
- 0:33within
- 0:34that,
- 0:34I
- 0:34work
- 0:34a
- 0:34lot
- 0:34within
- 0:35the
- 0:35food
- 0:35space
- 0:35as
- 0:36well.
- 0:36So
- 0:36food
- 0:36manufacturing,
- 0:37food
- 0:37distribution,
- 0:38and
- 0:38in
- 0:38particular,
- 0:38we
- 0:39like
- 0:39to
- 0:39look
- 0:39in
- 0:39a
- 0:40crystal
- 0:40ball
- 0:40and
- 0:40think
- 0:41about
- 0:41the
- 0:41future
- 0:41and
- 0:41how
- 0:41things
- 0:42are
- 0:42going
- 0:42to
- 0:42change.
- 0:43Did
- 0:43you
- 0:43always
- 0:43know
- 0:43you'd
- 0:44be
- 0:44in
- 0:44food?
- 0:45No,
- 0:45but
- 0:45I've
- 0:45always
- 0:46loved
- 0:46nutrition.
- 0:47Okay.
- 0:47Love
- 0:47eating.
- 0:48Yeah.
- 0:48Right,
- 0:48right.
- 0:49Who
- 0:49doesn't?
- 0:49Who
- 0:49doesn't?
- 0:50I
- 0:50guess
- 0:50there's
- 0:50probably
- 0:50some
- 0:50people
- 0:51that
- 0:51don't,
- 0:51but
- 0:51I'd
- 0:52say
- 0:52the
- 0:52majority
- 0:52of
- 0:52people
- 0:52probably
- 0:53do.
- 0:54All
- 0:54right,
- 0:54so
- 0:54you
- 0:54just
- 0:54produced
- 0:55a
- 0:55new
- 0:55report.
- 0:55Tell
- 0:56us
- 0:56about
- 0:56the
- 0:56report.
- 0:56What
- 0:57is
- 0:57it?
- 0:57Yeah,
- 0:58the
- 0:58report
- 0:58is
- 0:58called
- 0:59State
- 0:59of
- 0:59Food
- 0:59Habits,
- 1:00A
- 1:00Baseline
- 1:00for
- 1:00Healthier
- 1:01Eating.
- 1:01So
- 1:02over
- 1:02multiple
- 1:02years,
- 1:03we've
- 1:03been
- 1:03working
- 1:03with
- 1:03the
- 1:03Healthier
- 1:04Lives
- 1:04Coalition
- 1:05within
- 1:05the
- 1:05CGF
- 1:06and
- 1:06we've
- 1:06produced
- 1:07reports
- 1:07on
- 1:07food
- 1:08technology,
- 1:09but
- 1:09also
- 1:09ultra
- 1:10processed
- 1:10foods.
- 1:10So
- 1:11we've
- 1:11been
- 1:11doing
- 1:11a
- 1:11lot
- 1:11of
- 1:11work
- 1:12in
- 1:12the
- 1:12space
- 1:12in
- 1:12general.
- 1:13Now
- 1:13we
- 1:14wanted
- 1:14to
- 1:14create
- 1:15a
- 1:15baseline,
- 1:16we
- 1:16wanted
- 1:16to
- 1:16talk
- 1:16about
- 1:17how
- 1:17consumers
- 1:17eat,
- 1:18where
- 1:18do
- 1:18they
- 1:18get
- 1:18their
- 1:18meals
- 1:19from?
- 1:19What
- 1:19are
- 1:19the
- 1:20barriers
- 1:20to
- 1:20the
- 1:20them
- 1:21eating
- 1:21more
- 1:21healthily.
- 1:22And
- 1:22so
- 1:22this
- 1:22report
- 1:23really
- 1:23gives
- 1:24a
- 1:24snapshot
- 1:24into
- 1:25what
- 1:25some
- 1:25consumers
- 1:25are
- 1:26doing
- 1:26in
- 1:26the
- 1:26us,
- 1:27the
- 1:27uk,
- 1:27France
- 1:28and
- 1:28Germany,
- 1:28we
- 1:28focus
- 1:28on
- 1:29these
- 1:29geographies.
- 1:30But
- 1:30this
- 1:30report
- 1:30as
- 1:31well,
- 1:31it's
- 1:31actually
- 1:31the
- 1:32first
- 1:32report
- 1:32in
- 1:33a
- 1:33series
- 1:33of
- 1:33reports
- 1:33we
- 1:34want
- 1:34to
- 1:34make.
- 1:34Okay.
- 1:34So
- 1:35we
- 1:35want
- 1:35to
- 1:35expand
- 1:35the
- 1:35focus
- 1:36to
- 1:36global.
- 1:36We
- 1:37want
- 1:37to
- 1:37really
- 1:37kind
- 1:37of
- 1:37tackle
- 1:38some
- 1:38complicated
- 1:38questions.
- 1:39And
- 1:39so
- 1:39this
- 1:39is
- 1:39just
- 1:39the
- 1:40baseline
- 1:40describing
- 1:40what
- 1:41we
- 1:41see
- 1:41today.
- 1:41Got
- 1:42it.
- 1:42And
- 1:42so
- 1:42is
- 1:42that
- 1:42the
- 1:42impetus
- 1:43for
- 1:43the
- 1:43work,
- 1:43just
- 1:43to
- 1:44create
- 1:44a
- 1:44baseline
- 1:45here
- 1:45to
- 1:45start
- 1:45in
- 1:46terms
- 1:46of
- 1:46what
- 1:46you're
- 1:46seeing
- 1:47in
- 1:47those
- 1:47countries?
- 1:47Yeah,
- 1:48yeah,
- 1:48absolutely.
- 1:49Okay,
- 1:50so
- 1:50some
- 1:50of
- 1:50the
- 1:50key
- 1:50stats
- 1:51as
- 1:51I
- 1:51got
- 1:51a
- 1:51chance
- 1:51to
- 1:52preview
- 1:52the
- 1:52report,
- 1:52you
- 1:52know,
- 1:53the
- 1:53report
- 1:53estimates
- 1:54that
- 1:5470
- 1:55to
- 1:5580%
- 1:56of
- 1:56meals
- 1:57are
- 1:57still
- 1:57consumed
- 1:58at
- 1:58home.
- 1:59But.
- 2:00And
- 2:00is
- 2:00that
- 2:00scratch
- 2:01cooking?
- 2:01Like,
- 2:02when
- 2:02you
- 2:02say
- 2:02that,
- 2:02like,
- 2:02what
- 2:02does
- 2:03that
- 2:03mean?
- 2:03Yeah,
- 2:04yeah,
- 2:04absolutely.
- 2:05So,
- 2:05like,
- 2:05we
- 2:05looked
- 2:05at
- 2:06all
- 2:06meals
- 2:06that
- 2:06consumers
- 2:07eat.
- 2:08And
- 2:08about.
- 2:08Yeah.
- 2:0870
- 2:09to
- 2:0980%
- 2:09of
- 2:10meals
- 2:10eaten
- 2:10across
- 2:11the
- 2:11globe,
- 2:11across
- 2:11generations,
- 2:12across
- 2:12meal
- 2:13types
- 2:13are
- 2:13eaten
- 2:14at
- 2:14the
- 2:14home.
- 2:14Okay.
- 2:15Yeah.
- 2:15And
- 2:16within
- 2:16that,
- 2:16at
- 2:16home,
- 2:17there's
- 2:17a
- 2:17spectrum
- 2:17of
- 2:18what
- 2:18we
- 2:18see.
- 2:18So
- 2:18there
- 2:18could
- 2:19be
- 2:19scratch
- 2:19cooking,
- 2:20which
- 2:20really
- 2:20means,
- 2:20you
- 2:20know,
- 2:21I
- 2:21get
- 2:21the
- 2:21raw
- 2:22ingredients
- 2:22and
- 2:22I
- 2:23chop
- 2:23them
- 2:23up
- 2:23like
- 2:23onions,
- 2:24etc.
- 2:24You
- 2:25could
- 2:25have
- 2:25cooking
- 2:26with
- 2:26ready
- 2:26made
- 2:27ingredients.
- 2:27So
- 2:27I
- 2:28buy
- 2:28a
- 2:28tomato
- 2:28sauce.
- 2:29Okay,
- 2:30you
- 2:30can
- 2:30have
- 2:30ready
- 2:31meals,
- 2:31but
- 2:32that
- 2:32could
- 2:32also
- 2:32be
- 2:32a
- 2:33frozen
- 2:33ready
- 2:33meal,
- 2:34but
- 2:34it
- 2:34could
- 2:34be
- 2:34just
- 2:34sushi
- 2:35from
- 2:35the
- 2:35grocery
- 2:36store.
- 2:37Like
- 2:38a
- 2:38frozen
- 2:38dinner
- 2:38would
- 2:39count
- 2:39in
- 2:39that.
- 2:39In
- 2:40that
- 2:40number.
- 2:40Absolutely.
- 2:41Okay.
- 2:41And
- 2:42then
- 2:42the
- 2:42final
- 2:42one
- 2:42is
- 2:42actually
- 2:43food
- 2:43delivery.
- 2:43So,
- 2:44you
- 2:44know,
- 2:44restaurant
- 2:44food
- 2:45eaten
- 2:45at
- 2:46home.
- 2:46Oh,
- 2:46wow.
- 2:46Okay.
- 2:47So.
- 2:47So
- 2:47within,
- 2:47there's
- 2:48a
- 2:48spectrum
- 2:48of
- 2:48things
- 2:48that,
- 2:48what
- 2:49we
- 2:49see.
- 2:49And
- 2:49actually
- 2:49about
- 2:49half
- 2:50of
- 2:50at
- 2:50home
- 2:51meals
- 2:51are
- 2:51made
- 2:52from
- 2:52scratch
- 2:52cooking.
- 2:53Half.
- 2:53Half,
- 2:54yeah.
- 2:54And
- 2:54then
- 2:54consumers
- 2:55really
- 2:56find
- 2:56that
- 2:56scratch
- 2:57cooking
- 2:57is
- 2:57the
- 2:57ideal
- 2:57type
- 2:58of
- 2:58cooking.
- 2:58They,
- 2:58they
- 2:59prefer
- 2:59it
- 2:59and
- 2:59they
- 2:59view
- 2:59it
- 3:00as
- 3:00the
- 3:00healthiest
- 3:00type
- 3:01of
- 3:01cooking.
- 3:02They,
- 3:02they
- 3:02think
- 3:02that
- 3:03they
- 3:03have
- 3:03better
- 3:03control
- 3:03over
- 3:04the
- 3:04ingredients.
- 3:05They
- 3:05think
- 3:05it
- 3:05can
- 3:05be
- 3:06better
- 3:06cost,
- 3:06it's
- 3:06more
- 3:07cost
- 3:07effective
- 3:07in
- 3:07general.
- 3:08And
- 3:08so
- 3:08consumers
- 3:09love
- 3:09scratch
- 3:09cooking.
- 3:09They
- 3:10idealize
- 3:10it.
- 3:10And
- 3:10also
- 3:11they
- 3:11say
- 3:11that
- 3:11they
- 3:11want
- 3:11to
- 3:11do
- 3:12more
- 3:12scratch
- 3:12cooking
- 3:13in
- 3:13general.
- 3:14However,
- 3:14busy
- 3:15lives
- 3:15get
- 3:15in
- 3:15the
- 3:16way.
- 3:16We
- 3:16don't
- 3:16have
- 3:16time.
- 3:17We
- 3:17don't
- 3:17have
- 3:17time.
- 3:17So
- 3:17the
- 3:18majority
- 3:18of
- 3:18consumers
- 3:18say
- 3:18they
- 3:19can't
- 3:19do
- 3:19as
- 3:19much
- 3:19as
- 3:19they'd
- 3:19like,
- 3:20that
- 3:20they're
- 3:20too
- 3:20busy.
- 3:20Mental
- 3:21efforts,
- 3:21you
- 3:22know,
- 3:22no
- 3:22time.
- 3:23What
- 3:23are
- 3:23the
- 3:23big
- 3:23deltas
- 3:24in
- 3:24at
- 3:24home
- 3:25meal
- 3:25consumption?
- 3:25Like,
- 3:26how
- 3:26is
- 3:26at
- 3:26home
- 3:26meal
- 3:26consumption
- 3:27changing
- 3:28based
- 3:28on
- 3:28what
- 3:29you
- 3:29found
- 3:29in
- 3:29the
- 3:29report?
- 3:29Well,
- 3:30this
- 3:30is
- 3:30a
- 3:30baseline,
- 3:31so
- 3:31we're
- 3:31giving
- 3:31a
- 3:31snapshot
- 3:32of
- 3:32what
- 3:32we
- 3:32see
- 3:32today.
- 3:32Okay.
- 3:33But
- 3:34another
- 3:34very
- 3:34interesting
- 3:35fact
- 3:35is
- 3:35actually
- 3:36that,
- 3:36so
- 3:36one
- 3:37in
- 3:37three
- 3:38at
- 3:38home
- 3:38meals
- 3:39involves
- 3:39no
- 3:39cooking
- 3:40at
- 3:40all.
- 3:41Okay.
- 3:41So
- 3:41like,
- 3:42you
- 3:42know,
- 3:42a
- 3:43home
- 3:43cooked
- 3:43meal,
- 3:43actually
- 3:44it's
- 3:44not
- 3:44home
- 3:44cooked.
- 3:44Right.
- 3:45And
- 3:45so
- 3:45what
- 3:45we,
- 3:45what
- 3:45we
- 3:46see
- 3:46there
- 3:46is
- 3:46this
- 3:46is
- 3:47ready
- 3:47meals.
- 3:47So
- 3:472
- 3:48in
- 3:4810
- 3:48is
- 3:48ready
- 3:48meals
- 3:49and
- 3:491
- 3:49in
- 3:4910
- 3:49is
- 3:50food
- 3:50delivery.
- 3:50And
- 3:51we
- 3:51think
- 3:51it's
- 3:51quite
- 3:51interesting
- 3:52that,
- 3:52you
- 3:52know,
- 3:52food
- 3:53delivery,
- 3:53restaurant
- 3:54food
- 3:54at
- 3:55home
- 3:55is
- 3:55becoming
- 3:55a
- 3:55viable
- 3:56kind
- 3:56of
- 3:57at
- 3:57home
- 3:57meal.
- 3:57And
- 3:58actually,
- 3:58if
- 3:58you
- 3:58compare
- 3:58ready
- 3:59meals
- 3:59and
- 3:59food
- 3:59delivery,
- 4:00people
- 4:00love
- 4:00food
- 4:01delivery
- 4:01because
- 4:01it's
- 4:01an
- 4:02affordable
- 4:02treat.
- 4:03And
- 4:03ready
- 4:03meals,
- 4:03it's
- 4:04more
- 4:04like
- 4:04almost
- 4:04a
- 4:05reluctant
- 4:05decision.
- 4:06So
- 4:07consumers
- 4:07definitely
- 4:07appreciate
- 4:08the
- 4:08time
- 4:08saving
- 4:08aspect,
- 4:09but
- 4:09they
- 4:09worry
- 4:09a
- 4:10little
- 4:10bit
- 4:10about
- 4:10the
- 4:10ingredients.
- 4:10So
- 4:11both
- 4:11nutrition
- 4:12and
- 4:12additives,
- 4:12they
- 4:12worry
- 4:13about
- 4:13what's
- 4:13inside
- 4:13a
- 4:14ready
- 4:14meal.
- 4:14So,
- 4:14Ruth,
- 4:15I
- 4:15hate
- 4:15asking
- 4:15someone
- 4:16that
- 4:16does
- 4:16what
- 4:16you
- 4:16do
- 4:17this
- 4:17question,
- 4:17but
- 4:17I'm
- 4:18going
- 4:18to
- 4:18anyway.
- 4:18So
- 4:19would
- 4:19you
- 4:19hypothesize
- 4:20then,
- 4:20if
- 4:20you
- 4:20were
- 4:20to
- 4:21take
- 4:21this
- 4:21snapshot
- 4:22of
- 4:22the
- 4:22report,
- 4:22say
- 4:22in
- 4:23two,
- 4:23three
- 4:23years
- 4:23time,
- 4:25that
- 4:25the
- 4:26amount
- 4:26of
- 4:26people
- 4:27eating
- 4:27at
- 4:27home
- 4:28delivered
- 4:28meals
- 4:29will
- 4:29actually
- 4:29continue
- 4:29to
- 4:30increase?
- 4:31Yeah,
- 4:32that
- 4:32would
- 4:32be
- 4:33an
- 4:33indication.
- 4:33And
- 4:33so
- 4:33that
- 4:34would
- 4:34also
- 4:34be
- 4:34reflected
- 4:35in
- 4:35the
- 4:35market
- 4:35data.
- 4:35So
- 4:36consumers
- 4:37said
- 4:37they
- 4:37want
- 4:37to
- 4:37do
- 4:37more
- 4:38food
- 4:38delivery
- 4:39at
- 4:39home.
- 4:39They
- 4:39did,
- 4:40yeah.
- 4:40And
- 4:41then
- 4:41second
- 4:41of
- 4:41all,
- 4:42we
- 4:42see
- 4:42if
- 4:42you
- 4:42look
- 4:42at
- 4:42the
- 4:43kind
- 4:43of
- 4:43market
- 4:44forecasts,
- 4:45so
- 4:45food
- 4:45delivery
- 4:45has
- 4:45been
- 4:46a
- 4:46growing
- 4:46share
- 4:46of
- 4:47consumer
- 4:47food
- 4:47service.
- 4:48So
- 4:48if
- 4:48you
- 4:48look
- 4:48at
- 4:48all
- 4:48the
- 4:48channels,
- 4:49I
- 4:49eat
- 4:49in
- 4:49a
- 4:49restaurant,
- 4:50I
- 4:51do
- 4:51food
- 4:51delivery.
- 4:51It's
- 4:52a
- 4:52growing
- 4:52share
- 4:52of
- 4:53total.
- 4:53And
- 4:53the
- 4:54projections
- 4:54from
- 4:54the
- 4:55data,
- 4:55you
- 4:55know,
- 4:55the
- 4:55big
- 4:55data
- 4:56providers
- 4:56say
- 4:56that
- 4:56they
- 4:57expect
- 4:57it
- 4:57to
- 4:57increase
- 4:57its
- 4:57share
- 4:58of
- 4:58total.
- 4:58And
- 4:58that's
- 4:58the
- 4:58same
- 4:59in
- 4:59the
- 4:59US
- 4:59and
- 4:59the
- 4:59uk.
- 5:00Why
- 5:00do
- 5:00you
- 5:00think
- 5:00that
- 5:01is?
- 5:01Do
- 5:01you
- 5:01have
- 5:01any
- 5:01idea
- 5:02of
- 5:02that
- 5:02in
- 5:02terms
- 5:03of
- 5:03what
- 5:03the
- 5:03rationale
- 5:04is.
- 5:04That
- 5:04supports
- 5:04that,
- 5:05why
- 5:05consumers
- 5:05want
- 5:06to
- 5:06eat
- 5:06more
- 5:06food
- 5:07delivery
- 5:07at
- 5:07home?
- 5:08Well,
- 5:08I
- 5:08mean,
- 5:09I
- 5:09know
- 5:09what
- 5:09I
- 5:09value
- 5:10about
- 5:10it.
- 5:10It
- 5:10definitely
- 5:11feels
- 5:11like
- 5:11a
- 5:11nice
- 5:11treat.
- 5:12The
- 5:12other
- 5:12thing
- 5:12consumers
- 5:13like
- 5:13is
- 5:13saves
- 5:13time.
- 5:14It
- 5:14feels
- 5:14kind
- 5:15of
- 5:15exotic.
- 5:16So
- 5:16they
- 5:16might
- 5:17want
- 5:17good
- 5:17Vietnamese
- 5:18food
- 5:18or
- 5:19you
- 5:19might
- 5:19want
- 5:19really
- 5:19authentic
- 5:20Indian
- 5:20food.
- 5:21And
- 5:21you
- 5:21might
- 5:21not
- 5:21quite
- 5:22get
- 5:22this
- 5:22with
- 5:22a
- 5:22ready
- 5:23meal
- 5:23in
- 5:23the
- 5:23supermarket.
- 5:24And
- 5:24sometimes
- 5:25it's
- 5:25really
- 5:25just
- 5:25about
- 5:25mental
- 5:26preparation,
- 5:26as
- 5:26in,
- 5:27even
- 5:28a
- 5:28ready
- 5:28meal
- 5:29requires
- 5:29some
- 5:29prep.
- 5:30Like
- 5:30you
- 5:30need
- 5:30to
- 5:30have
- 5:30gone
- 5:31to
- 5:31the
- 5:31supermarket,
- 5:31maybe
- 5:31in
- 5:32the
- 5:32days
- 5:32leading
- 5:32up
- 5:32to
- 5:33it,
- 5:33have
- 5:33it
- 5:33in
- 5:33your
- 5:33fridge.
- 5:33And
- 5:34if
- 5:34you
- 5:34don't
- 5:34have
- 5:34all
- 5:34of
- 5:34that
- 5:35ready,
- 5:35you
- 5:35just
- 5:35kind
- 5:35of
- 5:35go
- 5:35to
- 5:36the
- 5:36food
- 5:36delivery
- 5:37options.
- 5:37So
- 5:38the
- 5:38prices
- 5:38are
- 5:39accessible,
- 5:39the
- 5:40service
- 5:40level
- 5:40is
- 5:41there,
- 5:41Lots
- 5:41of
- 5:41the
- 5:42food
- 5:42delivery
- 5:42payers
- 5:42are
- 5:42increasing
- 5:43their
- 5:43capacity.
- 5:44Right?
- 5:44Yeah.
- 5:44So
- 5:45I
- 5:45think
- 5:45these
- 5:45would
- 5:45be
- 5:45the
- 5:45main
- 5:45drivers.
- 5:46Right?
- 5:46Yeah.
- 5:46The
- 5:46one
- 5:47thing
- 5:47that's
- 5:47interesting
- 5:47to
- 5:47me
- 5:47is
- 5:47actually
- 5:48the
- 5:48budgetary
- 5:48aspect
- 5:49of
- 5:49it
- 5:49too.
- 5:49Like,
- 5:49you
- 5:50know,
- 5:50are
- 5:50people
- 5:50shifting
- 5:51to
- 5:52eating
- 5:52meals
- 5:52delivered
- 5:53at
- 5:53home
- 5:53versus
- 5:53going
- 5:54to
- 5:54restaurants
- 5:54because
- 5:55it's
- 5:55more
- 5:55clearly
- 5:56identifiable
- 5:56how
- 5:57much
- 5:57you're
- 5:57going
- 5:57to
- 5:57pay
- 5:57for
- 5:58that
- 5:58meal?
- 5:58Do
- 5:58you
- 5:58think
- 5:59there's
- 5:59something
- 5:59to
- 5:59that?
- 6:00Yeah,
- 6:00well,
- 6:00we
- 6:00know
- 6:00as
- 6:00well
- 6:01that
- 6:01consumers
- 6:01are
- 6:02pulling
- 6:02back
- 6:02on
- 6:02restaurant
- 6:03spending
- 6:03out
- 6:04of
- 6:04home,
- 6:04sort
- 6:04of
- 6:05know,
- 6:05eating
- 6:05in
- 6:05restaurants.
- 6:07This
- 6:07is,
- 6:07you
- 6:07know,
- 6:08been
- 6:08the
- 6:08Trend
- 6:08since
- 6:09around
- 6:0922,
- 6:0923
- 6:10when
- 6:10there's
- 6:10been
- 6:10the
- 6:11cost
- 6:11of
- 6:11living
- 6:11crisis
- 6:12and
- 6:12everyone
- 6:12is,
- 6:13you
- 6:13know,
- 6:13really
- 6:13feeling
- 6:14the
- 6:14prices
- 6:15go
- 6:15up.
- 6:15We've
- 6:15seen
- 6:15restaurant
- 6:16prices
- 6:16increase
- 6:172x
- 6:18grocery
- 6:18prices.
- 6:19Okay.
- 6:19Yeah.
- 6:20So
- 6:20that
- 6:20I
- 6:20think
- 6:20that
- 6:20eating
- 6:21out
- 6:21of
- 6:21home
- 6:21consumers
- 6:22really
- 6:22kind
- 6:22of
- 6:22impacted
- 6:23by
- 6:23this.
- 6:23But
- 6:23there's
- 6:23an
- 6:23additional
- 6:24element
- 6:24which
- 6:25is
- 6:25that
- 6:25Gen
- 6:25Z
- 6:26would
- 6:26rather
- 6:27get
- 6:27food
- 6:27delivery
- 6:28at
- 6:28home
- 6:28than
- 6:28go
- 6:28to
- 6:29a
- 6:29restaurant.
- 6:29Okay.
- 6:30So
- 6:30I
- 6:30think
- 6:30there's
- 6:30this
- 6:30sort
- 6:30of,
- 6:31know,
- 6:31generational
- 6:31impact
- 6:32of
- 6:32like,
- 6:32yeah,
- 6:33they're
- 6:33very
- 6:33comfortable.
- 6:34Maybe,
- 6:34you
- 6:34know,
- 6:34at
- 6:35home,
- 6:35virtual
- 6:35world.
- 6:37Can't
- 6:38get
- 6:38off
- 6:38those
- 6:38screens.
- 6:39That's
- 6:39fascinating.
- 6:39Wow.
- 6:40I
- 6:40had
- 6:40no
- 6:40idea.
- 6:41Wow.
- 6:41I
- 6:41thought
- 6:41they
- 6:41were
- 6:41all.
- 6:41I
- 6:42thought
- 6:42they
- 6:42were
- 6:42the
- 6:42generation
- 6:42that's
- 6:42all
- 6:43about
- 6:43experiences,
- 6:43too.
- 6:44So
- 6:44that's
- 6:44kind
- 6:44of,
- 6:44you
- 6:45know,
- 6:45antithetical
- 6:45or
- 6:46in
- 6:46conflict
- 6:46with
- 6:46that
- 6:46whole
- 6:47stereotype
- 6:48as
- 6:48well.
- 6:48But
- 6:48you
- 6:48never
- 6:48know
- 6:49with
- 6:49the
- 6:49generational
- 6:49analysis.
- 6:50All
- 6:50right,
- 6:51so
- 6:51next
- 6:52question.
- 6:52We've
- 6:53covered
- 6:53at
- 6:53home.
- 6:53We've
- 6:53covered
- 6:54out
- 6:54of
- 6:54home.
- 6:55My
- 6:55next
- 6:55question
- 6:55is
- 6:56another
- 6:56acronym
- 6:57which,
- 6:57surprisingly,
- 6:57I
- 6:58haven't
- 6:58talked
- 6:58about
- 6:58that
- 6:58much
- 6:59at
- 6:59this
- 6:59conference,
- 6:59which
- 6:59kind
- 7:00of
- 7:00baffles
- 7:00me.
- 7:00And
- 7:01it's
- 7:01not
- 7:01AI,
- 7:02but
- 7:02it's
- 7:02GLP1.
- 7:05Did
- 7:06you
- 7:06gain
- 7:06any
- 7:07insight
- 7:07on
- 7:07the
- 7:07GLP1
- 7:08phenomenon
- 7:09through
- 7:09the
- 7:09research?
- 7:10Yeah,
- 7:10yeah,
- 7:11we
- 7:11sure
- 7:11did.
- 7:11We
- 7:11actually
- 7:12do
- 7:12a
- 7:12lot
- 7:12of.
- 7:12And
- 7:13I
- 7:13didn't
- 7:13mention
- 7:13this
- 7:13at
- 7:13the
- 7:13beginning,
- 7:14but
- 7:14this
- 7:14is
- 7:14based
- 7:14on
- 7:14a
- 7:15little
- 7:15survey
- 7:15work
- 7:15that
- 7:16one
- 7:16of
- 7:16our
- 7:17center
- 7:17of
- 7:17Excellences
- 7:18does
- 7:18at
- 7:18Bain
- 7:19called
- 7:19the
- 7:19Consumer
- 7:19Lab.
- 7:19Okay.
- 7:20And
- 7:21we
- 7:21do
- 7:22a
- 7:22regular
- 7:22pulse
- 7:22of
- 7:22consumers.
- 7:23And
- 7:23so
- 7:23our
- 7:23GLP1
- 7:24survey,
- 7:24we
- 7:24do
- 7:25once
- 7:25a
- 7:25year
- 7:26in
- 7:26total
- 7:26across
- 7:26all
- 7:27the
- 7:27different
- 7:27survey
- 7:27types.
- 7:27We're
- 7:28talking
- 7:28to
- 7:2817,000
- 7:29consumers
- 7:30on
- 7:30their
- 7:30behaviors.
- 7:31Yeah.
- 7:31So
- 7:32the
- 7:32GLP1
- 7:32data
- 7:32is
- 7:33very
- 7:33interesting.
- 7:33And
- 7:34before
- 7:34we
- 7:34jump
- 7:34into
- 7:34thinking
- 7:35about
- 7:35what
- 7:35this
- 7:35means
- 7:36for
- 7:36spend
- 7:36and
- 7:37for
- 7:37the
- 7:37food
- 7:37industry,
- 7:38we
- 7:38just
- 7:39need
- 7:39to
- 7:39think
- 7:39about
- 7:39the,
- 7:39you
- 7:40know,
- 7:40what's
- 7:40going
- 7:40on
- 7:40in
- 7:40terms
- 7:40of
- 7:40the
- 7:41medication,
- 7:41adoption.
- 7:42So
- 7:447%
- 7:44of
- 7:45U.S.
- 7:45adults
- 7:46have
- 7:46ever
- 7:46used
- 7:47today.
- 7:487%
- 7:48now.
- 7:497%.
- 7:49Wow.
- 7:49That's
- 7:49the
- 7:50highest
- 7:50number
- 7:50I've
- 7:50heard.
- 7:50Okay,
- 7:517%
- 7:51have
- 7:52ever
- 7:52used
- 7:52today.
- 7:52No,
- 7:53currently
- 7:53used.
- 7:53On
- 7:54my.
- 7:54Beg
- 7:54your
- 7:54pardon.
- 7:55And
- 7:55then
- 7:55we
- 7:55believe
- 7:55that
- 7:56by
- 7:562030,
- 7:5730%
- 7:57of
- 7:58US
- 7:58adults
- 7:58will
- 7:58have
- 7:59ever
- 7:59used.
- 7:59So
- 7:59one
- 8:00in
- 8:00three.
- 8:01Yeah.
- 8:01Ever
- 8:02used.
- 8:02And
- 8:02then
- 8:02the
- 8:03UK
- 8:03numbers
- 8:04are
- 8:057%
- 8:05ever
- 8:06used
- 8:06today,
- 8:06going
- 8:06up
- 8:06to
- 8:0714%
- 8:07ever
- 8:08used
- 8:08by
- 8:082030.
- 8:09So
- 8:09it's
- 8:09about
- 8:09one
- 8:09in
- 8:10eight.
- 8:10And
- 8:11so
- 8:11that's
- 8:11a.
- 8:11That's
- 8:12a
- 8:12lot
- 8:12of
- 8:12adults.
- 8:12And,
- 8:13you
- 8:13know,
- 8:13if
- 8:13you
- 8:13think
- 8:13about
- 8:13the
- 8:13potential,
- 8:14there
- 8:14is,
- 8:15you
- 8:15know,
- 8:15the
- 8:15obesity
- 8:16rate
- 8:16in
- 8:16America
- 8:16is
- 8:16around
- 8:1730%
- 8:17and
- 8:17the
- 8:17overweight
- 8:18population
- 8:18is
- 8:19around
- 8:1940%.
- 8:19So
- 8:20there's
- 8:20a
- 8:20large
- 8:20market
- 8:21potential
- 8:21in
- 8:22terms
- 8:22of
- 8:22the
- 8:23adults
- 8:23there.
- 8:24So
- 8:24that's
- 8:25the
- 8:25adoption.
- 8:25But
- 8:26what
- 8:26we
- 8:26see
- 8:26as
- 8:26well
- 8:27is
- 8:27there's
- 8:27a
- 8:27very
- 8:27high
- 8:28lapse
- 8:28rate
- 8:29on.
- 8:30So
- 8:30what
- 8:30that
- 8:30means
- 8:30is
- 8:30that
- 8:31typically
- 8:31by
- 8:31the
- 8:32end
- 8:32of
- 8:32year,
- 8:321
- 8:3340%
- 8:33of
- 8:34people
- 8:34have
- 8:34stopped
- 8:34using
- 8:34in
- 8:35the
- 8:35US.
- 8:35Really?
- 8:36Yeah.
- 8:36And
- 8:36it's
- 8:36lower
- 8:37in
- 8:37the
- 8:37UK.
- 8:37It's
- 8:3720%
- 8:38in
- 8:38the
- 8:38UK
- 8:38and
- 8:38there's.
- 8:39There's
- 8:39drivers
- 8:39behind
- 8:40that.
- 8:40But
- 8:41what
- 8:41happens
- 8:41is.
- 8:41So
- 8:41when
- 8:41you
- 8:42stop
- 8:42using
- 8:42the
- 8:42medication
- 8:43over
- 8:43the
- 8:43next
- 8:4318
- 8:44months,
- 8:44people
- 8:44typically
- 8:45put
- 8:45on
- 8:45the
- 8:46majority
- 8:46of
- 8:46the
- 8:46weight
- 8:46that
- 8:46they
- 8:47think.
- 8:47So.
- 8:47So
- 8:48when
- 8:48you
- 8:48think
- 8:48about
- 8:48impacts
- 8:48on
- 8:48the
- 8:49food
- 8:49industry,
- 8:49you
- 8:50have
- 8:50to
- 8:51take
- 8:51all
- 8:51of
- 8:51this
- 8:52into
- 8:52consideration
- 8:52to
- 8:53understand,
- 8:53you
- 8:53know,
- 8:53how
- 8:54is
- 8:54this
- 8:54going
- 8:54to
- 8:54impact
- 8:54food
- 8:54production
- 8:55and
- 8:55what
- 8:55we're
- 8:55selling.
- 8:56On
- 8:56our
- 8:56shelves,
- 8:58what's
- 8:58prompting
- 8:58them
- 8:58to
- 8:58get
- 8:58off
- 8:59it.
- 9:00Great
- 9:00question.
- 9:00Yes.
- 9:01So
- 9:02people
- 9:02lapse
- 9:03primarily
- 9:04because
- 9:04of
- 9:04the
- 9:04side
- 9:04effects.
- 9:05Okay.
- 9:05It's
- 9:05the
- 9:06side
- 9:06effects.
- 9:06Not
- 9:06just
- 9:06like,
- 9:07I'm
- 9:07thin
- 9:07now
- 9:07and
- 9:07I
- 9:07don't
- 9:08need
- 9:08it
- 9:08anymore.
- 9:09Yeah,
- 9:09well,
- 9:10that
- 9:10is
- 9:10one
- 9:10of
- 9:10the
- 9:11reasons.
- 9:11But
- 9:11it's
- 9:11not
- 9:11always
- 9:12the
- 9:12main
- 9:12reason.
- 9:12Interesting.
- 9:13Yeah.
- 9:13I'd
- 9:13say
- 9:13two
- 9:14main
- 9:14reasons.
- 9:14Side
- 9:15effects
- 9:16and
- 9:16price.
- 9:17Yeah.
- 9:18So
- 9:18if
- 9:19we
- 9:19take
- 9:19the
- 9:19US
- 9:19example,
- 9:20for
- 9:20example,
- 9:20like,
- 9:20the
- 9:21price
- 9:21is
- 9:21very
- 9:21high
- 9:21in
- 9:22the
- 9:22US,
- 9:22it
- 9:22is
- 9:22coming
- 9:23down
- 9:23already
- 9:23over
- 9:23the
- 9:24last
- 9:24two,
- 9:24three
- 9:24years.
- 9:25But
- 9:25what
- 9:25we
- 9:25expect
- 9:25to
- 9:26see
- 9:26post
- 9:262030
- 9:27is
- 9:27that
- 9:27generics
- 9:28will
- 9:28bring
- 9:28the
- 9:28price
- 9:29down
- 9:29even
- 9:29further
- 9:30and
- 9:31it
- 9:31will
- 9:31make
- 9:31it
- 9:31a
- 9:31lot
- 9:31more
- 9:31accessible,
- 9:32both
- 9:32via
- 9:32your
- 9:33medical
- 9:33provider
- 9:34or
- 9:34your
- 9:34insurance
- 9:34provider,
- 9:35but
- 9:35also
- 9:35if
- 9:36you're
- 9:36paying
- 9:36out
- 9:36of
- 9:36pocket.
- 9:37But
- 9:38if
- 9:38we
- 9:38talk
- 9:38about
- 9:38the
- 9:39side
- 9:39effects,
- 9:40people
- 9:40get
- 9:41a
- 9:41lot
- 9:41of
- 9:41discomfort,
- 9:42digestive
- 9:44sense,
- 9:45and
- 9:45we
- 9:46think
- 9:46that
- 9:46over
- 9:46time
- 9:48the
- 9:48medication
- 9:49will
- 9:49become
- 9:50more
- 9:50effective.
- 9:52So
- 9:52you
- 9:52can
- 9:53have
- 9:53a
- 9:53lower
- 9:53dose,
- 9:54and
- 9:55if
- 9:55you
- 9:55have
- 9:55a
- 9:55lower
- 9:55dose,
- 9:55the
- 9:56side
- 9:56effects
- 9:56are
- 9:56less.
- 9:56This
- 9:57is
- 9:57part
- 9:57of
- 9:57the
- 9:57side
- 9:57effect
- 9:58story,
- 9:58is
- 9:58that
- 9:58it's
- 9:58the
- 9:59high
- 9:59dose
- 9:59that
- 9:59makes
- 9:59you
- 9:59feel
- 9:59very
- 10:00intense.
- 10:00And
- 10:01so
- 10:01as
- 10:01the
- 10:01medication
- 10:01dose
- 10:02gets
- 10:02smaller,
- 10:03the
- 10:03side
- 10:03effects
- 10:03will
- 10:03be
- 10:04reduced
- 10:04on
- 10:04top.
- 10:05The
- 10:05clinicians
- 10:06are
- 10:06understanding
- 10:07how
- 10:07to
- 10:07treat
- 10:07it.
- 10:08So
- 10:08start
- 10:08people
- 10:08on
- 10:08a
- 10:08small
- 10:09dose,
- 10:09work
- 10:09up
- 10:10and,
- 10:10you
- 10:10know,
- 10:10and
- 10:11people
- 10:11themselves,
- 10:11they
- 10:11sort
- 10:11of
- 10:12adapt
- 10:12to
- 10:12the
- 10:12diet.
- 10:12Yeah,
- 10:13yeah.
- 10:13And
- 10:13then
- 10:13there's
- 10:13a
- 10:13whole
- 10:14new
- 10:14class
- 10:14of
- 10:14drugs
- 10:14still
- 10:15coming
- 10:15in
- 10:15this
- 10:15arena
- 10:16too.
- 10:16Right.
- 10:16There's
- 10:17a
- 10:17whole.
- 10:17Yeah.
- 10:18So
- 10:18orals.
- 10:19The
- 10:19thinking
- 10:20on
- 10:20orals
- 10:20is
- 10:20that
- 10:21of
- 10:21course,
- 10:22some
- 10:22people
- 10:22don't
- 10:23want
- 10:23to
- 10:23take
- 10:23their
- 10:23medication
- 10:24because
- 10:24they
- 10:24have
- 10:24an
- 10:24injection
- 10:25barrier.
- 10:25So.
- 10:26But
- 10:26really,
- 10:26orals
- 10:27is
- 10:27actually
- 10:27going
- 10:27to
- 10:27open
- 10:27the
- 10:28door
- 10:28to
- 10:28overweight
- 10:29populations.
- 10:30So
- 10:30orals
- 10:31have
- 10:31a
- 10:31lower
- 10:31efficacy
- 10:32than
- 10:32injectables.
- 10:33So
- 10:33the
- 10:33belief
- 10:34is
- 10:34that
- 10:34injectables
- 10:34will
- 10:35remain
- 10:35the
- 10:35drug
- 10:36used
- 10:36for
- 10:36the
- 10:36obese
- 10:37kind
- 10:37of
- 10:37the
- 10:38BMI
- 10:38over
- 10:3835
- 10:39and
- 10:3930.
- 10:40But
- 10:40for
- 10:40overweight
- 10:41populations,
- 10:42this
- 10:42is
- 10:42where
- 10:42orals
- 10:42will
- 10:43come
- 10:43into
- 10:43play.
- 10:43So
- 10:43this
- 10:43opens
- 10:44the
- 10:44door
- 10:44to
- 10:45a
- 10:45whole
- 10:45New
- 10:45population,
- 10:46like
- 10:46I
- 10:46said,
- 10:46at
- 10:47a
- 10:4730%
- 10:47of
- 10:47US
- 10:47adults
- 10:48who
- 10:48aren't
- 10:48officially
- 10:49clinically
- 10:50indicated
- 10:50today
- 10:51by
- 10:51the
- 10:51medication.
- 10:52And
- 10:52so
- 10:52that's
- 10:52another
- 10:53set
- 10:53of
- 10:53people
- 10:53who
- 10:53will
- 10:54be
- 10:54potentially
- 10:54using
- 10:55the
- 10:55medication.
- 10:56And
- 10:56this
- 10:56is
- 10:56more
- 10:57like
- 10:57in
- 10:57the
- 10:572035
- 10:58timeline.
- 10:59So
- 10:59longer
- 11:00term
- 11:00horizon.
- 11:01Right,
- 11:01right.
- 11:01Wow.
- 11:02Wow.
- 11:02Okay.
- 11:03All
- 11:03right,
- 11:03so
- 11:04I
- 11:04got
- 11:04to
- 11:04get
- 11:04you
- 11:04out
- 11:04of
- 11:04here
- 11:05on
- 11:05this.
- 11:05One
- 11:05last
- 11:05topic
- 11:06I
- 11:06want
- 11:06to
- 11:06talk
- 11:06about
- 11:07is
- 11:07around
- 11:07technology
- 11:08because
- 11:08it's
- 11:09been
- 11:09the,
- 11:09it's
- 11:09been
- 11:09the
- 11:10talk
- 11:10of
- 11:10the
- 11:10town
- 11:10for
- 11:11us
- 11:11here
- 11:11at
- 11:11omnitalk
- 11:12for
- 11:12a
- 11:12while,
- 11:12particularly
- 11:13around
- 11:13like
- 11:13how
- 11:14people
- 11:14are
- 11:14using
- 11:14technology,
- 11:14how
- 11:15people
- 11:15are
- 11:15going
- 11:15to
- 11:15use
- 11:16technology
- 11:16to
- 11:16shop
- 11:17for
- 11:17groceries.
- 11:17I
- 11:17was
- 11:17talking
- 11:18about
- 11:18with
- 11:18Migros
- 11:18CEO
- 11:19earlier
- 11:19today.
- 11:20What's
- 11:21your
- 11:21take
- 11:21on
- 11:21that
- 11:21in
- 11:21terms
- 11:21of
- 11:22what
- 11:22you're
- 11:22seeing
- 11:22in
- 11:23terms
- 11:23of
- 11:23how
- 11:24consumers
- 11:24are
- 11:25planning
- 11:26or
- 11:26are
- 11:26currently
- 11:27using
- 11:27technology
- 11:28to
- 11:28help
- 11:28them
- 11:29decide
- 11:29how
- 11:30to
- 11:30eat
- 11:30food?
- 11:31Yeah,
- 11:32so
- 11:32AI
- 11:33is
- 11:33the
- 11:33big
- 11:33buzzword.
- 11:34You
- 11:34know,
- 11:34ChatGPT,
- 11:35Claude,
- 11:36different
- 11:36tools
- 11:37for
- 11:37us
- 11:37to
- 11:37help
- 11:38us
- 11:38make
- 11:38our
- 11:38decisions.
- 11:39But
- 11:39actually
- 11:39we
- 11:39see
- 11:40that
- 11:4050%
- 11:41of
- 11:41consumers
- 11:41are
- 11:41using
- 11:42both
- 11:42AI
- 11:43and
- 11:43other
- 11:44digital
- 11:44tools
- 11:44that
- 11:44have
- 11:45been
- 11:45around
- 11:45for
- 11:45a
- 11:45while
- 11:46to
- 11:46make
- 11:46their
- 11:46shopping
- 11:47decisions.
- 11:47And
- 11:48so,
- 11:48you
- 11:48know,
- 11:48an
- 11:48example
- 11:49is
- 11:49Yuka
- 11:50as
- 11:50well.
- 11:50So.
- 11:51Or
- 11:51even
- 11:51your
- 11:51grocery
- 11:52stores
- 11:53app
- 11:53can
- 11:53help
- 11:54you
- 11:54make
- 11:54nutritional
- 11:54decisions
- 11:55depending
- 11:55on
- 11:55the
- 11:56data
- 11:56they're
- 11:56showing
- 11:56you.
- 11:57So
- 11:57yeah,
- 11:57we
- 11:57see
- 11:57that
- 11:5750%
- 11:58of
- 11:58consumers
- 11:58are
- 11:58actively
- 11:59using
- 11:59it
- 11:59already.
- 12:00Different
- 12:00types
- 12:00of
- 12:01digital
- 12:01and
- 12:01AI
- 12:02tools.
- 12:02And
- 12:03then
- 12:03the
- 12:03primary
- 12:03use
- 12:03cases
- 12:04we
- 12:04see
- 12:04is
- 12:05nutritional
- 12:06content.
- 12:06It
- 12:07is
- 12:07nutritional
- 12:07content
- 12:07diet.
- 12:08Interesting,
- 12:09interesting.
- 12:09But
- 12:09we
- 12:09also
- 12:10see
- 12:10people
- 12:10using
- 12:10them
- 12:10to
- 12:11compare
- 12:11price
- 12:11and
- 12:11promotion.
- 12:12That's
- 12:12what
- 12:12I
- 12:12was
- 12:12going
- 12:12to
- 12:12ask
- 12:12you.
- 12:12Okay,
- 12:13you
- 12:13do,
- 12:13yeah.
- 12:14And
- 12:14so
- 12:14in
- 12:14the
- 12:14US
- 12:15you
- 12:15see
- 12:15it
- 12:15much
- 12:15more
- 12:16than
- 12:16in
- 12:16Europe,
- 12:17right?
- 12:17Yeah.
- 12:18So
- 12:18people
- 12:18basically
- 12:19using
- 12:19AI
- 12:19tools
- 12:20to
- 12:21say,
- 12:21you
- 12:21know,
- 12:21which,
- 12:21where
- 12:21do
- 12:22I
- 12:22get
- 12:22the
- 12:22best
- 12:22price
- 12:22on
- 12:22brand
- 12:23X
- 12:23for
- 12:23example.
- 12:24That'll
- 12:24be
- 12:24interesting
- 12:25to
- 12:25watch
- 12:25longitudinally
- 12:26too
- 12:26as
- 12:26you
- 12:26continue
- 12:26to
- 12:27do
- 12:27this
- 12:27survey
- 12:27over
- 12:27the
- 12:28years,
- 12:28I
- 12:28gotta
- 12:28think.
- 12:28Yeah,
- 12:29yeah,
- 12:29absolutely.
- 12:29Because
- 12:29I
- 12:30think
- 12:30the
- 12:30more
- 12:30people
- 12:30use
- 12:30it,
- 12:31you
- 12:31know,
- 12:32trust
- 12:32increases
- 12:33as
- 12:33usage
- 12:33increases.
- 12:34And
- 12:35so
- 12:35as
- 12:35people
- 12:35trust
- 12:35this
- 12:36more,
- 12:36they'll
- 12:37kind
- 12:37of,
- 12:37you
- 12:37know,
- 12:38increasingly
- 12:38use
- 12:38it
- 12:38more,
- 12:39but
- 12:39it
- 12:39will
- 12:39impact
- 12:40brand
- 12:41discovery.
- 12:41Right.
- 12:43And
- 12:43so
- 12:43a
- 12:43lot
- 12:43of
- 12:43what
- 12:44we,
- 12:44when
- 12:44we
- 12:44work
- 12:45with
- 12:45our
- 12:45clients,
- 12:45we're
- 12:45kind
- 12:46of
- 12:46explaining
- 12:46that
- 12:47you'll
- 12:47need
- 12:48to
- 12:48think
- 12:48about
- 12:48what
- 12:48product
- 12:49data
- 12:50you're
- 12:50putting
- 12:50out
- 12:50there
- 12:51into
- 12:51the
- 12:51system
- 12:51so
- 12:51the
- 12:52LLMs
- 12:52can
- 12:52read
- 12:53and
- 12:53understand
- 12:54your
- 12:54product.
- 12:54There's
- 12:55also
- 12:55an
- 12:55element
- 12:55of
- 12:56consistency.
- 12:57So
- 12:57if
- 12:58there
- 12:58are
- 12:58inconsistent
- 12:59claims
- 12:59about
- 12:59your
- 12:59product
- 13:00across
- 13:00the
- 13:00system,
- 13:00and
- 13:01that's
- 13:01including,
- 13:02you
- 13:02know,
- 13:02user
- 13:02reviews
- 13:03that
- 13:03you,
- 13:03you
- 13:03do
- 13:03not
- 13:03control.
- 13:04So
- 13:04inconsistent
- 13:05data
- 13:05across
- 13:06the
- 13:06system
- 13:06means
- 13:06the
- 13:06LLMs
- 13:07don't
- 13:07really
- 13:07know
- 13:07how
- 13:07to
- 13:07use
- 13:07the
- 13:08information.
- 13:08So
- 13:08they
- 13:08park
- 13:09it
- 13:09and
- 13:09they,
- 13:09you
- 13:09know,
- 13:09they.
- 13:10So
- 13:10yeah,
- 13:10many,
- 13:11many
- 13:11ways
- 13:11in
- 13:11which
- 13:11brands
- 13:12can
- 13:12think
- 13:12about
- 13:13presenting
- 13:13themselves
- 13:14to
- 13:14the
- 13:14AI
- 13:15tools
- 13:16in
- 13:16order
- 13:16to
- 13:16be,
- 13:17you
- 13:17know,
- 13:17truly
- 13:18reflected
- 13:18in
- 13:18the
- 13:18search
- 13:19in
- 13:19a
- 13:20proper
- 13:20manner.
- 13:20That's
- 13:21really
- 13:21interesting
- 13:21though
- 13:21that
- 13:21you're
- 13:21already
- 13:22seeing,
- 13:22you
- 13:22know,
- 13:23you're
- 13:23already
- 13:23seeing
- 13:23consumers
- 13:24use
- 13:24these
- 13:24tools
- 13:25to
- 13:25give
- 13:25them
- 13:25a
- 13:25better
- 13:25sense
- 13:26of
- 13:26what
- 13:26they're
- 13:26spending
- 13:26and
- 13:27what
- 13:27their
- 13:27budget
- 13:27is
- 13:27and
- 13:27get
- 13:28the
- 13:28best
- 13:28price.
- 13:29And
- 13:29the
- 13:29whole
- 13:30technologies
- 13:30from
- 13:30a
- 13:30retailer
- 13:31perspective
- 13:31are
- 13:31so
- 13:32nascent
- 13:32that
- 13:32I
- 13:32don't
- 13:32even
- 13:32think
- 13:33the
- 13:33retailers
- 13:33have
- 13:33figured
- 13:33out
- 13:33how
- 13:34to
- 13:34tap
- 13:34into
- 13:34that
- 13:34psychology
- 13:35yet
- 13:35in
- 13:35the
- 13:35most
- 13:36efficient
- 13:36way
- 13:36either.
- 13:37So,
- 13:37yeah,
- 13:37a
- 13:37lot
- 13:37more
- 13:38to
- 13:38come.
- 13:38Yeah,
- 13:39so
- 13:39I
- 13:39mean,
- 13:39so
- 13:40disruptive
- 13:40scenarios.
- 13:41There's
- 13:41one
- 13:42idea.
- 13:42Okay,
- 13:43disruptor
- 13:43scenarios.
- 13:44I
- 13:44know
- 13:44we're
- 13:44going
- 13:44to
- 13:44talk
- 13:45about
- 13:45this,
- 13:45let's
- 13:45go.
- 13:45Yeah,
- 13:46there's
- 13:46one
- 13:47idea
- 13:47that
- 13:47like
- 13:47for
- 13:47a
- 13:48grocer
- 13:48you
- 13:49say
- 13:49once
- 13:50your
- 13:50LLM
- 13:50knows
- 13:51your
- 13:51typical
- 13:51weekly
- 13:52basket,
- 13:52you
- 13:52could
- 13:52just
- 13:52say,
- 13:53hey,
- 13:53find
- 13:54me
- 13:54the
- 13:54lowest
- 13:54price
- 13:55place
- 13:55to
- 13:55get
- 13:56my,
- 13:56my
- 13:56weekly
- 13:57shop.
- 13:57And
- 13:57it
- 13:57could
- 13:57split
- 13:58it
- 13:58across
- 13:58multiple
- 13:59grocers.
- 13:59So
- 13:59you
- 13:59could,
- 14:00you
- 14:00could
- 14:00shop
- 14:00promotional
- 14:01pricing
- 14:02and
- 14:02change
- 14:02each
- 14:02week
- 14:03and
- 14:03then
- 14:03it
- 14:03could
- 14:03do
- 14:03everyday
- 14:04low
- 14:04prices
- 14:05for
- 14:05the
- 14:05rest
- 14:05of
- 14:06your
- 14:06basket.
- 14:07The
- 14:07question
- 14:07here
- 14:07is
- 14:08will
- 14:08the
- 14:08consumer
- 14:08want
- 14:08multiple
- 14:09pickup
- 14:09or
- 14:09deliveries?
- 14:10Is
- 14:10that
- 14:10really,
- 14:10truly
- 14:11convenient
- 14:11for
- 14:11them
- 14:11just
- 14:12to
- 14:12save
- 14:12a
- 14:12few
- 14:12pounds
- 14:13and
- 14:13then
- 14:14the
- 14:14other
- 14:14lens
- 14:14is,
- 14:14or
- 14:15can.
- 14:15That
- 14:15be
- 14:15coordinated
- 14:16too?
- 14:16You
- 14:16know,
- 14:16like
- 14:17that's
- 14:17the
- 14:17other
- 14:17thing
- 14:17that
- 14:18could
- 14:18happen,
- 14:18right?
- 14:18Potentially,
- 14:19yeah.
- 14:19And
- 14:20then
- 14:20the
- 14:20other
- 14:20thing
- 14:20is,
- 14:20you
- 14:21know,
- 14:21within
- 14:21the
- 14:21food
- 14:21space
- 14:21and
- 14:22it
- 14:22varies
- 14:22by
- 14:22geography
- 14:23but
- 14:23you
- 14:23know,
- 14:23if
- 14:23you
- 14:23look
- 14:23at
- 14:24Europe
- 14:24really,
- 14:24you
- 14:25know,
- 14:25food,
- 14:255
- 14:26to
- 14:2615%
- 14:27of
- 14:27groceries
- 14:27are
- 14:28shopped
- 14:28online
- 14:29in
- 14:29Europe.
- 14:29It's
- 14:29a
- 14:30small
- 14:30share
- 14:30of
- 14:30total,
- 14:30it
- 14:31remains
- 14:31very
- 14:32store
- 14:32based
- 14:32and
- 14:33stuff.
- 14:33So
- 14:33you
- 14:33know,
- 14:33will,
- 14:34will
- 14:34it,
- 14:34you
- 14:35know,
- 14:35what
- 14:35share
- 14:35of
- 14:36the
- 14:36online
- 14:36grocery
- 14:37will,
- 14:37the
- 14:37AI,
- 14:37you
- 14:38know,
- 14:38elements
- 14:38take?
- 14:39So,
- 14:39you
- 14:39know,
- 14:39lots
- 14:40of
- 14:40questions.
- 14:40Yeah,
- 14:40it's
- 14:41wild.
- 14:41It's
- 14:41wild.
- 14:41I'm
- 14:41laughing
- 14:42because
- 14:42like
- 14:42I've,
- 14:43I've
- 14:43actually
- 14:43been
- 14:43saying
- 14:43what
- 14:44you
- 14:44just
- 14:44said
- 14:44for
- 14:44a
- 14:44while.
- 14:44So
- 14:45the
- 14:45Omnitalk
- 14:45fans
- 14:45that
- 14:46are
- 14:46very
- 14:46loyal
- 14:46will
- 14:46hear,
- 14:47will
- 14:47know
- 14:47that.
- 14:47And
- 14:47so
- 14:47it's
- 14:47great
- 14:48to
- 14:48hear
- 14:48somebody
- 14:48else
- 14:49pontificate
- 14:50on,
- 14:50on
- 14:50the
- 14:50idea
- 14:51of
- 14:51kind
- 14:51of
- 14:51the,
- 14:51the
- 14:52mixed
- 14:52basket
- 14:52price,
- 14:53you
- 14:53know,
- 14:53shopping
- 14:54that
- 14:54potentially
- 14:55is
- 14:55at
- 14:55our
- 14:55fingertips
- 14:55here.
- 14:56So.
- 14:56He
- 14:56didn't
- 14:56pay
- 14:56me
- 14:57to
- 14:57say
- 14:57that.
- 14:57No,
- 14:57I
- 14:57did
- 14:58not.
- 14:58I
- 14:58did
- 14:58not.
- 14:58Yeah,
- 14:59no,
- 14:59no.
- 14:59I
- 15:00love
- 15:00disruption.
- 15:01Like,
- 15:01let's
- 15:01keep
- 15:01talking
- 15:02about
- 15:02it.
- 15:02Well,
- 15:02Ruth,
- 15:02thank
- 15:03you
- 15:03so
- 15:03much.
- 15:04Thank
- 15:04you.
- 15:04It's
- 15:04been
- 15:05a
- 15:05real
- 15:05pleasure
- 15:05to
- 15:05be
- 15:05here.
- 15:06It's
- 15:06been
- 15:06a
- 15:06pleasure
- 15:06interviewing
- 15:07you,
- 15:07too.
- 15:07And
- 15:07thank
- 15:08you
- 15:08to
- 15:08CGF
- 15:08and
- 15:08Evusion
- 15:09for
- 15:09making
- 15:09all
- 15:10of
- 15:10our
- 15:10great
- 15:10interviews
- 15:10with
- 15:11executives
- 15:11like
- 15:11Ruth
- 15:12possible
- 15:12at
- 15:13the
- 15:13conference
- 15:13live
- 15:14from
- 15:14Vienna.
- 15:15And
- 15:15as
- 15:15always,
- 15:16be
- 15:16careful
- 15:16out
- 15:16there.