Latest / The Clinic Marketing Podcast | Local SEO & Healthcare Online Marketing Tips for Clinic Owners & Wellness Providers / Are You Getting Patients from AI-Powered Searches? Your Competition Is | Ep. 126
Transcript
- 0:26Speaker 1: Imagine this A potential patient is looking for help with their back pain.
- 0:31Speaker 1: They open chat, gpt or another AI tool and type find me, the best chiropractor near me who specializes in sports injuries.
- 0:41Speaker 1: The AI lists a few options and your clinic isn't on the list that patient.
- 0:48Speaker 1: They're gone and they're booking with your competitor instead.
- 0:52Speaker 1: Ai-driven searches aren't the future.
- 0:55Speaker 1: They're here now and if you're not showing up in them, you're already losing patience without even realizing it.
- 1:06Speaker 1: Welcome to the Clinic Marketing Podcast, where we share practical, no-nonsense marketing strategies to help your clinic attract the right patients without wasting time or money.
- 1:18Speaker 1: I'm your host, darci Sullivan from Propel Marketing and Design.
- 1:23Speaker 1: Today we're diving into a game-changer AI-powered search.
- 1:28Speaker 1: It's reshaping how patients find healthcare providers like you.
- 1:32Speaker 1: If you're still banking solely on Google search or Google Maps, you're missing a massive opportunity.
- 1:38Speaker 1: Patients are turning to AI for recommendations and if you're not in those results, you're invisible to them.
- 1:46Speaker 1: Let's fix that.
- 1:47Speaker 1: Here's the thing.
- 1:48Speaker 1: Ai is changing how people discover local businesses, including clinics.
- 1:55Speaker 1: Traditionally, we thought about search in two main buckets Google search, where someone types in chiropractor near me and clicks through to a website.
- 2:05Speaker 1: Google maps, where they're looking for directions, reviews and contact info.
- 2:11Speaker 1: But now we have a third player in the game AI-powered search tools like ChatGPT, perplexity, grok, gemini, bing, copilot and even AI Results inside Google itself.
- 2:25Speaker 1: These tools don't just show a list of websites.
- 2:29Speaker 1: They summarize answers, recommend providers and often pull in information from Google Maps, online reviews and your website, all without the searcher ever clicking through to your site.
- 2:43Speaker 1: That means your visibility in AI recommendations isn't nice to have anymore.
- 2:49Speaker 1: It's essential.
- 2:50Speaker 1: Here's how it's playing out in real life.
- 2:55Speaker 1: Let's say someone is dealing with recurring headaches.
- 2:58Speaker 1: They might start with a simple Google search why do I keep getting headaches?
- 3:04Speaker 1: That might lead them to a few blog posts, maybe a YouTube video, but then they hop into an AI tool and ask find a highly rated chiropractor near me who specializes in headache relief.
- 3:19Speaker 1: That AI tool uses Google business profile data, reviews from Google and other sites, information from your website, especially if it's well optimized other online mentions of your clinic.
- 3:35Speaker 1: From there it gives them three to five names.
- 3:38Speaker 1: If yours isn't on that list, you've been filtered out before the patient even knew you existed.
- 3:45Speaker 1: And here's the kicker this process often happens before they ever book.
- 3:51Speaker 1: Patients are using a mix of searches Google search, google Maps, ai queries, review, site lookups.
- 4:00Speaker 1: By the time they call.
- 4:02Speaker 1: They've already been influenced by AI recommendations, whether you've been in those results or not.
- 4:10Speaker 1: Let's be blunt you can't compete in a game you're not even playing.
- 4:14Speaker 1: If your clinic isn't showing up in AI search results, you're losing visibility to competitors who've optimized for it.
- 4:23Speaker 1: You're missing out on patients who never make it to traditional search results.
- 4:29Speaker 1: Your online presence can start to look outdated compared to more AI-optimized competitors.
- 4:36Speaker 1: And here's the thing AI search is pulling heavily from the same signals that improve your rankings in Google Search and Google Maps.
- 4:45Speaker 1: So if you're ignoring those, you're falling behind in both worlds at the same time.
- 4:51Speaker 1: So how do you make sure AI tools recommend you instead of your competitors?
- 4:56Speaker 1: Here are five steps you can take right now.
- 5:00Speaker 1: Supercharge your Google business profile.
- 5:03Speaker 1: Keep your name, address, phone number and hours 100% accurate and consistent.
- 5:10Speaker 1: Write a keyword-rich description that highlights your specialties, for example, sports injury, chiropractic care.
- 5:18Speaker 1: Add high-quality photos of your clinic team and services.
- 5:23Speaker 1: Encourage and respond to patient reviews to build trust and authority.
- 5:28Speaker 1: Make your website AI-friendly.
- 5:31Speaker 1: Use clear, conversational content that answers patient questions.
- 5:36Speaker 1: For example, how can chiropractic care help migraines?
- 5:40Speaker 1: Create dedicated service pages for each specialty, optimized with local keywords.
- 5:47Speaker 1: Ensure your site is mobile friendly and loads quickly.
- 5:52Speaker 1: Ai tools prioritize user experience.
- 5:55Speaker 1: Leverage content to show expertise.
- 5:58Speaker 1: Write blog posts or frequently asked questions addressing common patient concerns, for example, top causes of back pain.
- 6:08Speaker 1: Create short videos explaining your services or patient success stories.
- 6:13Speaker 1: Post on social media to boost your online presence.
- 6:18Speaker 1: Ai tools scan these too.
- 6:20Speaker 1: Ensure consistency across the web.
- 6:23Speaker 1: Check that your clinic's info is identical on Yelp, healthgrades and other directories.
- 6:30Speaker 1: Monitor and adapt Regularly.
- 6:33Speaker 1: Check your Google Analytics to see how patients find you.
- 6:37Speaker 1: Experiment with new content based on trending patient questions in your area.
- 6:43Speaker 1: Pro tip AI loves fresh, relevant content.
- 6:47Speaker 1: The more you show up as an authority, the more likely AI tools will recommend you.
- 6:53Speaker 1: Here's the bottom line.
- 6:56Speaker 1: Ai isn't replacing traditional search yet, but it's becoming part of the patient journey.
- 7:03Speaker 1: Whether you realize it or not, the clinics that act now will be the ones that dominate those AI recommendations in the months and years to come.
- 7:13Speaker 1: That's it for today.
- 7:15Speaker 1: If you found this episode helpful, please subscribe and leave a quick review to help other clinic owners discover the show.
- 7:23Speaker 1: Until next time, keep optimizing and stay ahead of the competition.
- 7:28Speaker 1: Your next patient is already searching.