Latest / One on One With a Professional / GATEWAY FIRST BANK

Transcript

GATEWAY FIRST BANK · One on One With a Professional

• 0:01
  Speaker 1: Good morning, good morning, good morning. Welcome, welcome, welcome, he
• 0:04
  Speaker 1: it's time for one on one with the pro once again,
• 0:06
  Speaker 1: and we have Gateway First Banking in here with us.
• 0:09
  Speaker 1: We have Philip Moses who just couldn't quite get enough
• 0:12
  Speaker 1: of us the first time around. And you brought in
• 0:15
  Speaker 1: Grant Mulder in here today too, local financing institution. You
• 0:19
  Speaker 1: can't miss it. It's got the big mural on the
• 0:22
  Speaker 1: side that's correcting in the north. Wow. And it's like, hey,
• 0:28
  Speaker 1: I couldn't find the office right at the end. That's
• 0:31
  Speaker 1: never a good excuse. But at Gateway for it's their community.
• 0:36
  Speaker 1: They're involved, their customer focused, and that's just for openers, Philip, Yeah,
• 0:42
  Speaker 1: that's for sure.
• 0:43
  Speaker 2: We're right here in the community at forty two South
• 0:46
  Speaker 2: Dewey Avenue. Got the big mural on the side of
• 0:48
  Speaker 2: our building. A lot of people come by. They like
• 0:50
  Speaker 2: to just take pictures of it, for sure, But we
• 0:53
  Speaker 2: are located down there and we like to be helpful
• 0:56
  Speaker 2: to everyone involved.
• 0:57
  Speaker 1: So what we're saying is, folks, although the mural is
• 0:59
  Speaker 1: nice on the outside, it's really nice on the insight
• 1:02
  Speaker 1: air conditioning, I understand, isn't that right? Great? Oh yeah, Okay, good, good, good,
• 1:07
  Speaker 1: And now we were going to be talking about a
• 1:09
  Speaker 1: special kind of banking today.
• 1:12
  Speaker 2: Yeah, we're gonna be talking a little bit more focused
• 1:13
  Speaker 2: on the retail side of things today, kind of looking
• 1:16
  Speaker 2: at you know, we still have our CD promotions and
• 1:18
  Speaker 2: offering that three point five interest rate on it on
• 1:21
  Speaker 2: a six month term. We also have some we have
• 1:25
  Speaker 2: granted here who kind of helps out with some of
• 1:27
  Speaker 2: our consumer lending as well.
• 1:29
  Speaker 1: So we'll tell us how that process workshowing man.
• 1:32
  Speaker 3: So right now we're rolling with a home improvement loan
• 1:36
  Speaker 3: and we're trying.
• 1:36
  Speaker 1: To push that out too. Didn't make that available to people.
• 1:39
  Speaker 3: So we have a select group of dealers and they
• 1:44
  Speaker 3: basically help you with your home improvement projects.
• 1:48
  Speaker 1: Wow. Great, So you're there to lend a hand when
• 1:51
  Speaker 1: a hand is needed. That's right. It's one of us
• 1:54
  Speaker 1: some money to you know, pay for the hands that
• 1:57
  Speaker 1: are doing the work. That's right. Okay. Now we at
• 2:01
  Speaker 1: Gateway First Bank, you have all like you said, you
• 2:04
  Speaker 1: have all of the instruments that anybody else has, plus
• 2:08
  Speaker 1: maybe just a little bit more personality to them as well.
• 2:11
  Speaker 1: I mean gay instruments or instruments. But the people who
• 2:14
  Speaker 1: are taking care of you are the people who are
• 2:16
  Speaker 1: taking care of you, correct, the folks behind the instruments.
• 2:19
  Speaker 2: That's right. We're not going to pass off to you know,
• 2:20
  Speaker 2: a contacting or anything whatever you call us. You're gonna
• 2:22
  Speaker 2: be calling us directly at the branch.
• 2:24
  Speaker 1: That way humans answer the phone. I like that. I
• 2:27
  Speaker 1: like that. It's really pretty during good. Yeah, Now, how
• 2:30
  Speaker 1: long you been with them, Grant. I've been with the
• 2:33
  Speaker 1: bank for almost eight months? Eight month, so you know
• 2:36
  Speaker 1: where everything is now.
• 2:37
  Speaker 3: Right, Yes, sir, especially the drink fridge.
• 2:40
  Speaker 1: There you go, you need to on these hot days. Now,
• 2:43
  Speaker 1: what is it that you really enjoy most about interacting
• 2:46
  Speaker 1: with our customers.
• 2:48
  Speaker 3: It's just nice to see people come in. It's definitely
• 2:52
  Speaker 3: a lot different than anything I've done. They come in
• 2:54
  Speaker 3: and we're focused on building a relationship and having some
• 2:58
  Speaker 3: fun while.
• 2:58
  Speaker 1: We're doing it.
• 3:00
  Speaker 3: Make sure that we can help everybody out with their
• 3:02
  Speaker 3: banking needs.
• 3:03
  Speaker 1: Does everybody smile like you guys? Do? They're supposed to job?
• 3:08
  Speaker 1: That's right now now, Philip. When we talk about the
• 3:14
  Speaker 1: Gateway First Bank, the kind of separates them from just
• 3:18
  Speaker 1: about anything else. First of all, you are centrally looked,
• 3:21
  Speaker 1: You are right there precisely downtown in the middle.
• 3:23
  Speaker 2: We are, yes, sir, we're right across from the RSU
• 3:26
  Speaker 2: campus right downtown.
• 3:27
  Speaker 1: That's pretty handy there in case those kids need loans,
• 3:30
  Speaker 1: that's right there you are. Now, you also have a
• 3:34
  Speaker 1: drive through.
• 3:35
  Speaker 2: Yes we do. We do have an operating drive through.
• 3:37
  Speaker 2: We got night drop we have. Our lobby hours are
• 3:41
  Speaker 2: open from nine to five, so you can make it
• 3:43
  Speaker 2: in there anytime that way, so you.
• 3:46
  Speaker 1: Know, what's call it nine to five bankers hours. Yeah,
• 3:50
  Speaker 1: that's right. But we all know you guys get in
• 3:53
  Speaker 1: there a lot earlier than night for sure, that is
• 3:56
  Speaker 1: absolutely for sure. And of course you're there to take
• 3:59
  Speaker 1: care of You're there to take care of savings checking
• 4:03
  Speaker 1: and everything else that goes in between methods of saving
• 4:06
  Speaker 1: money and also ways to help folks maybe move their
• 4:11
  Speaker 1: business along a little bit better. That's right.
• 4:13
  Speaker 2: We try to help you know, all of our business
• 4:15
  Speaker 2: customers and our you know, regular customers all the time
• 4:18
  Speaker 2: as well. We really like to make sure that we
• 4:19
  Speaker 2: can help them grow through their financial needs for sure.
• 4:22
  Speaker 1: That's great. And now what is your what is your
• 4:26
  Speaker 1: website there?
• 4:27
  Speaker 2: Our website is gateway first dot com. It's pretty easy
• 4:32
  Speaker 2: to find. We also have an app as well for
• 4:34
  Speaker 2: customers to use, so you.
• 4:37
  Speaker 1: Know, those are the those are pretty spiffs. I like
• 4:39
  Speaker 1: those because all you have to do instead of reaching
• 4:43
  Speaker 1: in your wallet to see if you got you know
• 4:45
  Speaker 1: how your phones are going, you just go click right
• 4:47
  Speaker 1: through on your phone and hey, looking good, that's right good.
• 4:51
  Speaker 2: We can see exactly how much money you got in
• 4:53
  Speaker 2: your bank that way.
• 4:54
  Speaker 1: I got gas and groceries coming today, so yeah, that
• 4:57
  Speaker 1: is really neat. It has changed quite a bit. For
• 5:01
  Speaker 1: the longest time, banking pretty much stayed the same, but
• 5:04
  Speaker 1: over the past twenty years it has just been on
• 5:08
  Speaker 1: steroids as far as making it convenient meeting people where
• 5:12
  Speaker 1: they are. I mean, we live in a twenty four seven,
• 5:15
  Speaker 1: three sixty five world, always have really, but business now
• 5:19
  Speaker 1: flies that way, and commerce now flies that way, and
• 5:22
  Speaker 1: even retail in some cases flies that way.
• 5:25
  Speaker 2: It does, especially.
• 5:26
  Speaker 1: Especially those folks who'd like to go through the Amazonian
• 5:28
  Speaker 1: in the middle of the night and ordering things and
• 5:30
  Speaker 1: the next thing you know, you got boxes on your
• 5:32
  Speaker 1: front port. You want to know that, you know you've
• 5:35
  Speaker 1: got funds available to make sure all that gets taken
• 5:39
  Speaker 1: care of it. You can do that right there on
• 5:40
  Speaker 1: the horn and of course you know on the website
• 5:43
  Speaker 1: that'll take you anywhere you want to go to. One
• 5:45
  Speaker 1: thing I like about it is that I don't get
• 5:47
  Speaker 1: lost because there are websites I can go to, and
• 5:50
  Speaker 1: I guarantee you it doesn't take much for you to
• 5:52
  Speaker 1: get lost, you know, but I don't I click point
• 5:57
  Speaker 1: boot there, quick, convenient, plain English. Nothing there that's you
• 6:02
  Speaker 1: know written that you have to have a you know,
• 6:04
  Speaker 1: two or three doctorates to understand for sure.
• 6:07
  Speaker 2: We try to make it easy and convenient for all
• 6:08
  Speaker 2: the customers that way.
• 6:09
  Speaker 1: I like that. So you're hitting them where they live
• 6:12
  Speaker 1: all the time.
• 6:13
  Speaker 2: That's right, yes, And we like to make sure, like
• 6:15
  Speaker 2: you said, you know, we want to come to where
• 6:17
  Speaker 2: you know, our people are and they like that convenience factor.
• 6:20
  Speaker 2: So that's what we're trying to be there for.
• 6:22
  Speaker 1: And we can and with the app, we can do
• 6:24
  Speaker 1: a little banking online. Can we do most of it online?
• 6:27
  Speaker 2: Yeah, you can do a majority of it. You can
• 6:28
  Speaker 2: you know, deposit your checks on there if you would
• 6:30
  Speaker 2: like to. You can you know, manage your card to
• 6:32
  Speaker 2: make sure it's working properly for you. You can make
• 6:35
  Speaker 2: sure that you know you're not being frauded or anything
• 6:37
  Speaker 2: at all times that way. So we have a lot
• 6:39
  Speaker 2: of good safety measures in place for it, and.
• 6:41
  Speaker 1: Grant, can we get maybe the preliminaries out of the
• 6:44
  Speaker 1: way for perhaps applying for a loan online as well.
• 6:48
  Speaker 3: Yeah, so we have a tab online on our website
• 6:50
  Speaker 3: that'll allow you to go through and start processing your.
• 6:53
  Speaker 1: Information to apply for a loan. And then you come
• 6:56
  Speaker 1: in and so you shake your hand and walk away happy.
• 6:58
  Speaker 3: Yes, sir, or you can just come in and see
• 7:00
  Speaker 3: me anytime.
• 7:01
  Speaker 1: All right, Well that's good too. You know, I'd rather
• 7:03
  Speaker 1: kind of, you know, get that taken care of so
• 7:06
  Speaker 1: I can focus on what we're talking about. But folks
• 7:09
  Speaker 1: do things a variety of different ways, and that's why
• 7:12
  Speaker 1: we have options and opportunities, that's for sure. Yeah.
• 7:15
  Speaker 2: And we've also seen, you know, like we kind of
• 7:17
  Speaker 2: mentioned a little bit last time, you know, we really
• 7:19
  Speaker 2: notice that, you know, this new generation that's coming in,
• 7:21
  Speaker 2: they really like to come inside the bank and you know,
• 7:24
  Speaker 2: interact with somebody one on one that way.
• 7:26
  Speaker 1: Uh huh. Very good, Very good. So you're easy to find.
• 7:29
  Speaker 1: What's the official address.
• 7:31
  Speaker 2: Four to two South Dewey Avenue, Bartlesvio, Oklahoma, seven four
• 7:34
  Speaker 2: zers there three.
• 7:35
  Speaker 1: Four two two South Dewey Avenue rhymes. It does, it does.
• 7:42
  Speaker 1: And if you get lost, look for the price tower.
• 7:44
  Speaker 1: It's pretty close. You're in the ballpark there, and then
• 7:48
  Speaker 1: look for the mural. That's right, you'll you'll be, you'll
• 7:52
  Speaker 1: find it. It's not that ark. Oh goodness. Six yes.
• 7:57
  Speaker 1: And of course friendly people inside, friendly people on the phone.
• 8:00
  Speaker 1: And do you have one of the little chat things
• 8:02
  Speaker 1: that folks can you know on your computer where you
• 8:06
  Speaker 1: got a chat guy talking to you yet.
• 8:08
  Speaker 2: We haven't quite developed that fully yet, but.
• 8:10
  Speaker 1: We're working there. I didn't want to. I didn't want to,
• 8:12
  Speaker 1: you know, disclose it. Yeah, for sure? That all right,
• 8:18
  Speaker 1: very good. So once again it is our good friends
• 8:21
  Speaker 1: at Gateway First Bank. And if you're looking for a
• 8:25
  Speaker 1: local financial in this is, this is, this is. It's
• 8:29
  Speaker 1: right downtown. You can't get more local than that, okay.
• 8:32
  Speaker 1: And then of course a very good community trusted. We've
• 8:36
  Speaker 1: got folks who've been in the banking bents for a
• 8:38
  Speaker 1: long time. You guys had a whale of a recruiter.
• 8:41
  Speaker 1: Oh yeah, I did some head hunting. He did some job,
• 8:44
  Speaker 1: that's for sure. And you're gonna although it's a relatively
• 8:50
  Speaker 1: new bank in town. You're gonna see a lot of familiar,
• 8:54
  Speaker 1: very familiar faces. I remember when you first started up.
• 8:58
  Speaker 1: You know, you had Hank at the bank and everything.
• 9:01
  Speaker 1: And they've got a whole roster of great folks who
• 9:04
  Speaker 1: are going to take care of you. And they're gonna
• 9:07
  Speaker 1: if you're looking for a loan, we've got those available
• 9:11
  Speaker 1: for you. So if I'm looking at buying a house,
• 9:14
  Speaker 1: they see you, Grant, I talk to you. I can't
• 9:17
  Speaker 1: do houses yet, but we got people who can't.
• 9:20
  Speaker 2: Oh yeah, sir, we can get you involved with the
• 9:21
  Speaker 2: right person to make sure we need staking care.
• 9:23
  Speaker 1: Of Okay, cars, business, anything else you might need. You
• 9:27
  Speaker 1: got the handle on it. Man. That is a gateway
• 9:31
  Speaker 1: First Bank, Phillip. Thank you very much for being here, Graham,
• 9:35
  Speaker 1: first time in here today, and we look forward to
• 9:38
  Speaker 1: seeing you guys back and forth here as the time
• 9:41
  Speaker 1: goes by. And once again, folks you have been watching
• 9:45
  Speaker 1: and listening to are one on one with the pro,
• 9:48
  Speaker 1: but it's actually two on one today. Put the full
• 9:50
  Speaker 1: court press on me here. Thank you very much guys
• 9:54
  Speaker 1: for being with us today. Thanks, thank you