Latest / The Future Herd / 17: Can We Eliminate Food Waste with Lori Nikkel
Transcript
- 0:00Jesse Hirsh: Hi, I'm Jesse Hirsh.
- 0:02Welcome to the Future Herd.
- 0:11This episode with Lori Nikkel is really kind of special, and I say this in no
- 0:17small part because of the access that Lori has had, the perspective, the insight
- 0:23that she brings to this conversation, and it's without peer, without equal.
- 0:29And I say this because there are lots of leaders who have confidence, who have
- 0:34skills, who have opportunity, but Lori in particular has a perspective that
- 0:40I think is both powerful and unique.
- 0:43There are very few people who get to see our food system
- 0:47from the positions and the.
- 0:50The perspectives that Lori has, and this has afforded a kind of
- 0:54literacy, a kind of understanding that I think is quite unique.
- 0:59On the one hand it, it's a high advanced literacy, a kind of
- 1:04intellectual understanding of not only where our food comes from,
- 1:08but more importantly where it goes.
- 1:10But it's also a practical understanding.
- 1:13It's a familiarity with the infrastructure, both that Second
- 1:17Harvest is building, but also the infrastructure that we as a society
- 1:21need, not just to make sure that we don't waste any food, but also to
- 1:26make sure that nobody goes hungry.
- 1:29And this puts Lori in a very unique position, both, uh, the ability to imagine
- 1:35a solution and the responsibility and capability to actually implement it.
- 1:42And that's where this particular conversation foreshadows perhaps,
- 1:47uh, uh, a, a looming food security crisis, but more importantly,
- 1:53a food security strategy.
- 1:55That actually starts to look at not only reducing our food waste, but changing
- 2:01the way our entire food system works.
- 2:04And I think that's why this conversation is not just inspiring, but affords
- 2:10those of us listening to it, a kind of knowledge, a kind of literacy
- 2:15that, uh, should be more widespread.
- 2:18Now before we get into the episode, I do wanna mention a new pilot project that
- 2:23we've launched here at The Future Herd.
- 2:26It is a website called commons.thefutureherd.ca,
- 2:31and you can find a link to it on our main website.
- 2:34And we're using it as a way to not only add audience interaction, but to try to
- 2:40find a new way of finding common ground.
- 2:43Of looking for solutions, of talking about policy, of negotiating perceptions.
- 2:49So it's kind of the iteration of , what might be the
- 2:52comment section or the forums.
- 2:55But we're gonna focus on topics that are relevant to this podcast and
- 2:59relevant to our AgriFood system, beginning with food security.
- 3:05So as you're listening to this podcast, open up our website,
- 3:09commons dot the future herd.ca, and share your views on food security.
- 3:15Alright, let's go.
- 3:16Listen to Lori.
- 3:18Welcome to The Future Herd.
- 3:20What does the future mean to you?
- 3:24Lori Nikkel: A really tough question right now that, uh, I honestly, I, I
- 3:28don't think I can answer it adequately.
- 3:30I am feeling very positive and hopeful, I'll tell you that about a lot of things.
- 3:34So if I can just kind of focus on what does my future
- 3:38hold, not the global future.
- 3:41Uh, for Second Harvest.
- 3:42I mean, we are.
- 3:44We're gonna continue to try to eliminate and minimise food waste as much as
- 3:48possible across this country, and that is our goal is to close our business in
- 3:52Jesse Hirsh: Right on.
- 3:52Right on that.
- 3:53That's actually an excellent answer.
- 3:54It is meant to be a difficult question to kinda, you know, get
- 3:58us started, uh, in a manner that is very, uh, uh, momentum building, but.
- 4:04I also wanna start by acknowledging an interview you recently did with
- 4:08our friends at capi, uh, who are kind of a, a sibling organisation of
- 4:13ours in the sense that I wanna build upon that and, and kind of encourage
- 4:18listeners to maybe even stop now.
- 4:20Go listen to that episode and return.
- 4:23But you know, there was one question, one insight I got from that interview that I
- 4:27wanted to throw at you right at the start before we talk about Second Harvest and
- 4:31the larger sectoral issues, which is what is it about working in the service sector,
- 4:38whether in a restaurant or in a bar, or a similar kind of client facing experience.
- 4:44The leaders I've met who have that as kind of their lore, their origin story.
- 4:51They tend to have exceptional abilities that you don't always see in other leader.
- 4:56So I'm curious if you could gimme some insight into the value of having
- 5:01that as part of one's uh, repertoire.
- 5:05Lori Nikkel: I like, I really believe all per, all people should work
- 5:09in service when they're younger.
- 5:10Like service being like retail or, or bars or, you know, uh, anything
- 5:16that is public facing because.
- 5:19Unless you do that, you have a very narrow scope of what the world is.
- 5:23But once you start doing that, you will encounter so many personalities, so many
- 5:28different, um, styles, and your job is to figure out how to make them happy.
- 5:34And that's it.
- 5:35And so it's like I'm come from the bar and restaurant industry, and that is
- 5:39a very, very fluid, very busy, very, you know, um, responsive and all of
- 5:47it with a smile on your face because you know you're working for tips.
- 5:49So you, your job is to make sure everybody's having
- 5:52the best experience ever.
- 5:53And I think that's just so good for life lessons of knowing,
- 5:56like, I've got just sat 12 tables.
- 5:59I'm still gonna figure out how to get what they need in the best way possible.
- 6:02And often that's just about managing your personality to
- 6:05suit whoever you're dealing with.
- 6:08And that's just, I think everybody should have that skill to some extent it
- 6:12Jesse Hirsh: And I think there's an inherent empathy, a a kind of human
- 6:16connection that to your point, you, you.
- 6:19By necessity have to develop and foster And, and that kind of leads me to the
- 6:24first question I wanted to throw at you, which again, it, it, it precludes
- 6:29us talking about the organisational stuff, but what are the through lines of
- 6:33our conversations around food security and in particular food insecurity
- 6:38that keeps coming up is dignity.
- 6:40Lori Nikkel: Insecurity that
- 6:41Jesse Hirsh: the role, uh, of dignity as a focus, as almost a design principle.
- 6:46And I bring it up now because I was thinking about that when you were talking
- 6:50about the value of being involved in the service industry in that I think you kind
- 6:56of centre that sense of dignity to the user experience, the customer experience.
- 7:02So I, I'd love, you know, to start off on that kind of blue
- 7:05sky, big picture sense of.
- 7:07Given the, the incredible experience you've had, the journeys you, you've
- 7:13been able, the experiences, the people you've met in the sector.
- 7:17Where do we stand when it comes to, uh, ensuring that dignity is central to the
- 7:21way in which we think of food, the way in which we think of hunger, and the way
- 7:25in which we think of food security as a.
- 7:28Lori Nikkel: I mean, I think most people that work in this sector, I, and I,
- 7:31I'm gonna say all people because I've yet to come across anybody that isn't,
- 7:34that comes from that space, right?
- 7:36Of compassion and empathetic and not sympathetic, right?
- 7:41Like, if you're coming in sympathetically, that means you are, uh, have already
- 7:44positioned yourself as better than.
- 7:46And so I think the whole, the sector as a whole is, we're all just trying
- 7:51to do the right thing because.
- 7:53This can happen to everybody and not everybody.
- 7:56If you're in the top, like 1% of billionaires, but you have no idea who is
- 8:00struggling with food insecurity right now.
- 8:02Like you have.
- 8:02No, everybody thinks they have this Id idyllic of, not idyllic, but like
- 8:05this idea of this is the person, it's intense city, or it's the person
- 8:09asking for money on the street.
- 8:10It is not, or it's not even the person staying in the food bank.
- 8:13Right.
- 8:13Like one of the things that I was food insecure, but my children were food
- 8:17insecure and we never went to a food bank.
- 8:19I, I, that's not fair.
- 8:20I went once and they were wonderful, but I'm like.
- 8:22There was a space in my brain that I just couldn't like believe my life was here.
- 8:27Like what has happened to my life.
- 8:28I never thought this would happen to me, so I accessed food in a very different
- 8:32way through the Child Nutrition programme and working In Child Nutrition, and I
- 8:37think by providing spaces where people can access food, where it's not an automatic,
- 8:43you're getting this, you're here because of the food really core to what.
- 8:49Our sector does.
- 8:50Right?
- 8:50So we did, um, a mapping a few years ago to find out where is everybody
- 8:54accessing food across the country.
- 8:56We know that the food bank network has about 5,500 but there's
- 9:00way more 61,000 places, right?
- 9:04Like 61,000 places people are accessing food and they might be
- 9:07coming in for addiction treatment or mental health treatment, or
- 9:13afterschool programmes or school.
- 9:15But the reason they're coming in is not food, even though often
- 9:19the reason they're coming is food, but it doesn't look like that.
- 9:23I think that's really important is meeting people where they are.
- 9:25Because all that will happen is if you don't, then they won't go.
- 9:30And then, then what, right?
- 9:32Like we know that having access to healthy food is good for health.
- 9:36It's good for educational outcomes, it's important for economic stability.
- 9:40It's not just giving someone food.
- 9:41There's a huge systemic piece behind it all that I think
- 9:45we lose sight of sometimes.
- 9:46So I mean that's just core to how I think charities in general operate.
- 9:51We are empathetic people often, A lot of us have been there.
- 9:54We understand it.
- 9:56those who have it really try hard to understand it by immersing themselves
- 10:00in those kind of situations.
- 10:01So, and I don't think that's just true for the charitable sector.
- 10:04To be fair, I think everybody.
- 10:07They start good and, and stuff happens and sometimes, you know, they stray, but
- 10:11I believe everybody has it in them to be compassionate and helpful and wonderful.
- 10:17And then, you know, just
- 10:20Jesse Hirsh: Well, and to your point, I would love to spend a a bit of time
- 10:23unpacking those contact points, the diversity of places that people interact
- 10:29with, with these kinds of services, especially given Second Harvest,
- 10:33enabling role as infrastructure.
- 10:35But I, I, I wanna tease out something you kind of implicitly inferred there,
- 10:39which is this sense of unity, which I've always, as I'm a relative newcomer
- 10:45to this sector in the sense that my background's kind of in technology and
- 10:49there is a lot of, uh, implicit unity.
- 10:52You talked about it in terms of people really wanting to do
- 10:54this, the empathy that's there.
- 10:57But I also see unity around food waste and food waste diversion in that I
- 11:02don't think there's anyone in the industry who are like, yeah, it's good
- 11:06and we should do nothing about it.
- 11:08Right.
- 11:08And, and, and you could correct me if I'm wrong.
- 11:11It it excellent, excellent.
- 11:13Because it, it strikes me that it's more an issue of what do
- 11:17we do and how do we handle it.
- 11:20Well, again, this is where your unique vantage point is
- 11:23able to correct my, my cliche.
- 11:26A, where is that disunity now that you're bringing it up, but B, where is then that
- 11:33commonality when, when dealing with the issue of food waste and waste diversion.
- 11:37Lori Nikkel: So I will agree with you that nobody produces food, manufactures
- 11:41food, you know, sells food, buys food with the intent of wasting it.
- 11:45I a hundred percent agree that's nobody starting at that space.
- 11:50said that, we don't have $58 billion worth of avoidable food
- 11:54loss if people are actually.
- 11:56Unified and dealing with it.
- 11:58So ta-da.
- 12:01I mean, be fair, in 2019 when we first did the research, it was 58% of all
- 12:05food, all food produced for Canadians.
- 12:0758% was lost or wasted.
- 12:09That is a ridiculous number, but nobody was talking about it, kind
- 12:14of the cost of doing business and it just wasn't, there was no light on it.
- 12:19It just wasn't a thing.
- 12:20It was just, this is business and that's how business operates.
- 12:22So say in the last like six or seven years.
- 12:26We're seeing a huge shift, right?
- 12:27Like people are thinking about it at home.
- 12:29Industry is thinking about it.
- 12:30We did the research again last year.
- 12:3258% went down to 46.5%.
- 12:36Fantastic.
- 12:37Still a terrible number.
- 12:38Really like it's almost half.
- 12:40What was concerning was there was more avoidable, which is edible stuff that we
- 12:43should all be eating and, and so where the lack of unity is, is a, as a country, we
- 12:52don't have a national food waste strategy.
- 12:56Other countries do and then they can tie all these things and you're
- 12:59watching their waste decrease.
- 13:01Well, you have to have a system in place.
- 13:03We do have a system in place.
- 13:04It's a bad system where we, we are great at producing food for Canadians.
- 13:08We are terrible at getting them to eat it.
- 13:10So what is that system that we have to implement across industry,
- 13:16across government, so that we're all doing harmonising things?
- 13:21So we are measuring it.
- 13:22Like for me it's kind of, it sounds simple.
- 13:24I know it's complicated, but it's not really, we all have
- 13:27to measure it the same way.
- 13:28There has to be a standardisation of how we are managing food waste.
- 13:32So like first we have to measure it, set a goal, hit the goal, that
- 13:38would tremendously impact the amount of food that was being wasted.
- 13:41And so I am a vice chair of Canadian Standards Association.
- 13:45We do have a new.
- 13:47Standard that we've developed.
- 13:48We've also, I'm also the Canadian delegate for, uh, iso.
- 13:51And so there's this new food waste management system that
- 13:54this was the final year.
- 13:55Now it's going to ISO for final approvals and all that, so that big
- 13:59food will pick up, right, because they're gonna tie it into their food.
- 14:02Um, safety, we made it very close to food safety, so it's not like implementing
- 14:06a brand new thing, like there's.
- 14:09To it.
- 14:09But that's good for global, big, so good for mid small because,
- 14:14and that's what we're made up in Canada, a lot of mid small.
- 14:16So there has to be some thoughtful, uh, policy and not regulations.
- 14:22I don't like regulations, but some kind of policy or framework that we're all working
- 14:26Jesse Hirsh: Right on and, and.
- 14:28I, I, I, you raised a bunch of important points that, that
- 14:30I want to tease outta there.
- 14:32Perhaps most important is getting people to change their perception of what is okay
- 14:37to eat and, and changing their psychology around the food that's available because,
- 14:42uh, that does strike me as both low hanging fruit, but also a very big
- 14:47challenge, uh, uh, when it comes to how the cultural dynamics of what people eat.
- 14:53But before we go there, still within this policy realm, uh, uh, I, I, I, I'm my,
- 14:59again, I'm getting so excited listening to you because I'm, I'm understanding
- 15:03the potential and, and not just on the standards piece, which I agree
- 15:06with you wholeheartedly, but around the framework around enabling both a
- 15:11kind of national strategy, but to your point, empowering the smaller actors.
- 15:15The smaller players, whether on the producer side or
- 15:19even on the food bank side.
- 15:21I, I'd love for you to.
- 15:22To spitball Blue Sky.
- 15:23Well, what are some initiatives, programmes, if we had the resources,
- 15:27if, if, you know, WW we had the, the right infrastructure in place
- 15:32beyond just what Second Harvest is doing, what would that look like?
- 15:36Like what would the, the, the scenarios or the policies that,
- 15:39that you'd love to see happen?
- 15:41You know, give us some dreams here.
- 15:43Give us some targets, uh, to shoot for.
- 15:46Lori Nikkel: Well, first I'm gonna separate two things because
- 15:51supporting people with food is an outcome of managing food waste.
- 15:55is what we're gonna do with the food is feed people that does not.
- 15:59In any way stop people from being food insecure systematically or sustainably.
- 16:04It is providing a food.
- 16:05So let's take those two apart.
- 16:07There are two very different things.
- 16:09And so food security, we need to work on poverty reduction.
- 16:13How do we make sure people have enough money in their pockets?
- 16:15So that's wage policy and ODSP policy, and there's a lot to unpack there.
- 16:21Not my space.
- 16:22Food banks are doing great.
- 16:24Great job at supporting people, but also doing great at advocating
- 16:27for those kind of policies.
- 16:28And we a hundred percent support.
- 16:30So we need to separate these two as thinking, well, this will solve that Uhuh.
- 16:35What we need to do is manage the food waste, minimise it.
- 16:38There's always gonna be some that's just a fact of life, but
- 16:41it doesn't have to be this amount.
- 16:42And ultimately, that's what I said earlier.
- 16:43I'm like ultimately is to close Second Harvest.
- 16:45Or maybe not close us, but to maybe change what we do, right?
- 16:49Like we solved this problem, so.
- 16:51What else are we gonna do, kind of thing.
- 16:53That's really the goal.
- 16:54And so that means there's a, there's a, the first piece is
- 16:58always just what's the framework?
- 17:00How do we get everybody on board?
- 17:01And that means you have to speak to industry, like industry has to be a
- 17:05big part of this conversation about what's already happening, can happen.
- 17:09And I'm gonna give you a really good, uh, example of that.
- 17:13Best Before dates account for 23% of all avoidable food loss.
- 17:16And that's about $13 billion, which is.
- 17:20A best before date so misunderstood in this country.
- 17:23Misunderstood in every country.
- 17:24So I'm not even, it's not even Canadian.
- 17:26Like it's just misunderstood except for we are behind in Canada.
- 17:30'cause we have a best before date where other countries that have food
- 17:33waste strategies, they tie best before date to that food waste strategy.
- 17:37And so they'll have Best Before.
- 17:39And used by Best before is about peak freshness used by still
- 17:43not about safety, but like, eh.
- 17:45Just a better day.
- 17:47We know that a lot of food that we're throwing away,
- 17:51uh, we would be able to eat.
- 17:52And after the zombie apocalypse, right?
- 17:54Like, isn't that not just the Twinkies?
- 17:56Right?
- 17:56It's the dried beans.
- 17:57It's a dried rice, it's a dried pasta.
- 17:58It's a dry, like, there's a lot of dried food.
- 18:00There's a lot of canned food that we are fine with.
- 18:02So just for everybody's edification, only five foods expire in Canada.
- 18:08Don't eat them after the expire date.
- 18:10It's about the nutritional compliment of that food baby formula.
- 18:14Meal replacements and protein bars, your baby needs nutrients.
- 18:18If I need a meal replacement, I need the nutrients.
- 18:20If I'm running a race and I need that caloric intake to be what it is, I
- 18:23need that other ones prescription only.
- 18:26Don't worry about it.
- 18:27You can't even buy it in a grocery store.
- 18:29Five foods that expire.
- 18:30We have regulation around if a best before date is required on food
- 18:36that has a 90 day shelf life or less dairy, you know, perishable foods.
- 18:43Fine.
- 18:44We'll leave those alone.
- 18:45I mean, I think they're a bit conservative, but peace man.
- 18:48Then we have this huge amount of food not require a best before date.
- 18:53They're voluntary.
- 18:54They're incredibly conservative.
- 18:56the good news.
- 18:57We're working with all the major retailers, retail Council of Canada,
- 19:00with a number of manufacturers on how do we manage this better?
- 19:04Can we remove some, like we work with food scientists as well to say, okay,
- 19:08what is the outcome if you do this right?
- 19:10Like they're not on just.
- 19:11On, like, there are some reasons behind it, so I shouldn't
- 19:14be so, uh, with my language.
- 19:17But why, like, is there some ingredient that you should
- 19:20just take out of it, right?
- 19:21Like is salt should not, in my opinion, have a best before date,
- 19:24but I've been argued with because of an ingredient that they add.
- 19:26I'm like, well, I'll take it out.
- 19:28That's just me being silly.
- 19:30There's of them though, that they're like, okay, first it
- 19:33was like, let's take 'em off.
- 19:35And then we all got together and they're like, okay, if we can't take them off,
- 19:37how do we evolve the system so at least it's more appropriate to the food?
- 19:42So I think that's where we're gonna land and I'm, I'm thrilled, right?
- 19:44Like
- 19:45Jesse Hirsh: Both of.
- 19:45Lori Nikkel: the first step is always the hardest and the best step because then
- 19:48at least you're moving in a direction.
- 19:50And so nobody's disagreeing with that.
- 19:53Like major retail is all involved.
- 19:54Like nobody, everybody wants to do this.
- 19:57So then the challenge becomes, okay, we're gonna do this.
- 20:00Consumers are not gonna understand this and we're gonna get a lot of
- 20:04complaints, like a hundred percent agreed.
- 20:06We, we have really misled consumers in this country and we assume
- 20:10that this best before data is only throwing things at the end
- 20:12Jesse Hirsh: Something.
- 20:13Lori Nikkel: it's right up the supply chain.
- 20:14Like it's a manufacturers, we'll get call for 200 skids of tomatoes
- 20:18or tomato sauce or whatever.
- 20:21That's where we lose most of our food.
- 20:23So then, okay, if all grocery can get involved and, and is
- 20:26interested, and they are, let's do a consumer campaign, store level.
- 20:30It's one of the last places everybody congregates, Like if you're trying to
- 20:35get a message out, there's just way too many, there's too much content.
- 20:39It's hard to get a message out to the masses.
- 20:41Well, if you all run the same campaign in all the grocery stores and like
- 20:45online grocery shopping, then the message is there, you know, you'd
- 20:49have to do it for a couple years.
- 20:50For sure, but at least you're all kind of row in the same direction.
- 20:55I think doing that will have a tremendous impact because then what?
- 21:00Then you can move that needle along around best four days.
- 21:02So then we're like, okay, so we have it solved it, but we've
- 21:05definitely moved it in the
- 21:06Jesse Hirsh: I suspect I'm gonna be responding to a lot
- 21:08of your answers with Right on.
- 21:11Uh, if only because this is the kind of stuff that, that I've been
- 21:14pining for, for quite some time.
- 21:16But l let me throw you a kind of advanced follow up there.
- 21:20It strikes me that, that.
- 21:23The user literacy, the eater literacy is a key linchpin here for any kind of success.
- 21:30How do we incentivize the private sector to take the lead on that?
- 21:34Because on the one hand I can see the clear benefit to them.
- 21:38Go ahead.
- 21:39Lori Nikkel: Like I, that's what I'm saying.
- 21:41Industry and retail are taking the lead on this.
- 21:43I mean, second Harvest started this campaign.
- 21:46Everybody got on board.
- 21:47So that's the beauty.
- 21:48You don't have to incentivize
- 21:49Jesse Hirsh: mean, but gimme an example.
- 21:51'cause.
- 21:51Lori Nikkel: So now it's a matter
- 21:52Jesse Hirsh: I, I, I say this only because I'm not seeing it, and, and I
- 21:56am, you know, in my own modest way of a fairly attentive food researcher part of
- 22:02what you're describing, certainly from the standards level, I'm, I'm kind of
- 22:06assuming is happening behind the scenes, especially to your point about removing
- 22:10an extraneous ingredient in salt, that it would radically extend the shelf life.
- 22:16But what I'm still not seeing the kind of literacy campaigns
- 22:20that I think are necessary.
- 22:21And again, we could just stick to the best before stuff like you
- 22:25saying that there's only five foods.
- 22:28That true.
- 22:29Like not only is that incredibly radical from where I'm coming
- 22:33from, but it's powerful.
- 22:35Like it's a reflection of the confidence you have.
- 22:38In the food system and the knowledge that you've acquired as kind of part
- 22:43of your profession, you may take that for granted, but those of us here
- 22:47in the cheap seeds, we're like, wow.
- 22:49Preach sister.
- 22:51'cause it's radical compared to how the culture currently sees its food.
- 22:56Well, please correct me again if you think I'm wrong.
- 22:59Lori Nikkel: You are not wrong.
- 23:01I'm saying 'cause it hasn't happened yet.
- 23:02What has happened is the conversations, to your point, the scenes are happening.
- 23:07And so that's huge movement than even two years ago, right?
- 23:11Or three years ago that we are making a huge amount of pro progress
- 23:16now to build out that campaign.
- 23:17It's probably gonna take another year or two to be fair.
- 23:21you know, when you're working with a huge number of organisations and
- 23:24industry, nothing really moves that fast.
- 23:26Um, 'cause there's risk.
- 23:29And so we all have to mitigate whatever risks that we think
- 23:31that we have to manage.
- 23:32And so that's happening.
- 23:33So I'm just saying like, yes, you don't see it yet, it is
- 23:36happening behind the scenes.
- 23:37Like there will be, and that's best before dates only to be fair expiry dates.
- 23:42I mean that is, there has to be some kind of personal accountability
- 23:47in my opinion too, right?
- 23:48Like I get we're all busy and we don't know.
- 23:50not like a hard Google search.
- 23:51So, so you, if you, if it really matters to you, if it doesn't really matter
- 23:56to you, then, you know, have at it.
- 23:59But CFIA does a really good job of, of, um, building awareness there
- 24:05except for who's really following CFIA.
- 24:08So they had a great campaign, but again, I think that goes back to is where's the
- 24:12Jesse Hirsh: and, and.
- 24:14Lori Nikkel: right?
- 24:14And so I think part of that campaign would be, these are the parts that
- 24:17Jesse Hirsh: And, and unfortunately, and, and I say unfortunately partly
- 24:21'cause I'm a big believer in small D democracy, uh, A-C-F-I-A has been facing
- 24:26some legitimacy challenges, particularly from farmers around traceability issues.
- 24:32It's kind of.
- 24:33Compounded or complicated by conspiracy and disinformation
- 24:37stuff from social media.
- 24:39But, but you said something I think really interesting and, and
- 24:42that's why I wanted to preface by saying I'm, I'm a fan of C-C-F-I-A.
- 24:46I am a fan of regulation.
- 24:48Is there, is there a danger that we focus on safety at the expense of hunger?
- 24:56Is there a danger that, to your point about personal responsibility,
- 25:01rather than focusing on literacy and informing the public, we
- 25:06kind of err on the side of safe.
- 25:09Regulations that then inadvertently create food waste or perhaps
- 25:15disincentivize the reduction of waste.
- 25:18I'm kind of rambling as I try to form this question, but do, do you get what
- 25:22I'm, where I'm trying to go with this?
- 25:25Lori Nikkel: I think.
- 25:25I think so.
- 25:26But hey man, we are known globally for the food, our safety, and so
- 25:31I'm not ever going to advocate not to have safe food, period.
- 25:35The end, yeah, there are often unintended outcomes for almost everything.
- 25:41And so instead of saying, let.
- 25:43You know, move the safety for the benefit of this?
- 25:46No, no, no, no.
- 25:46You look at the system.
- 25:48Where's the system breaking down?
- 25:49We're always gonna make sure that that food is safe.
- 25:52That's one of the reasons I love this country, is because we have safe food.
- 25:55But if there's a system breakdown, let's fix that piece of it.
- 25:59Let's not just look at it all and say, well, 'cause of this, this is happening.
- 26:03Well, it's a small part of the chain.
- 26:05Let's figure out what the small part of the chain is.
- 26:07it.
- 26:08I, and also we export a lot of food and it's really important
- 26:11for our economy to do that.
- 26:13So again, one of the reasons that we can do that is because
- 26:16we have very, very safe food and regulation in place to keep it safe.
- 26:21I'm not, to be fair, I'm not on the ins and outs of what's happening with
- 26:23the farmers and CFIA right now, so I can't speak to it 'cause I have
- 26:26no idea what you're talking about.
- 26:28And maybe there is some legitimacy to whatever that is.
- 26:31I don't know.
- 26:32But that means to me, just look deeper at the problem and see where you can.
- 26:36you can mitigate it without, without creating more risk of unsafe
- 26:41Jesse Hirsh: and lemme try to create a. A compounded question here that,
- 26:46that connects a whole bunch of points that, that you've brought
- 26:48up in, in our conversation today.
- 26:50And let me start by saying, I think the most credible leaders are the ones
- 26:55who want to make themselves obsolete.
- 26:57Who, you know, rather than seek power for power's sake, recognise that the
- 27:02organisation they're building, the mandate they have is designed to, you know,
- 27:07become obsolete to solve the problem and evolve and become something else.
- 27:12Lori Nikkel: A problem.
- 27:12Jesse Hirsh: Um.
- 27:13But with that said, it, it strikes me we have a kind of paradox where, on
- 27:17the one hand, certainly the agriculture sector really wants to scale, really
- 27:21wants to focus on more exports.
- 27:24A big national policy is around more processing and increasing Canada's
- 27:29food processing capabilities.
- 27:31And it strikes me that if we focus on that growth without implementing
- 27:36the kind of strategy or for.
- 27:37Framework that you're describing, we could actually make the conditions for food
- 27:42waste worse before we have an opportunity to actually try and make them better.
- 27:48What role then does an organisation, uh, like Second Harvest, let alone
- 27:54the diverse, smaller organisation that are then connected to you
- 27:58to help distribute all this food?
- 28:01W. They play within this changing dynamic and, and maybe this is a question of
- 28:07scarce resources or resource allocation, but it's also me looking to you as a
- 28:12leader saying, you know, what do we have to watch out when all this talk about
- 28:16growth happens to make sure that we don't lose sight of the need for this framework
- 28:21and the need to address a, a food waste.
- 28:25Lori Nikkel: Wow, you have just set me up for the best answer.
- 28:28Canada is working on a food security strategy right now, and, uh, pillars
- 28:33inside of that are food waste.
- 28:34So like this again, is something that's happening.
- 28:38We, we, they understand the importance and it's not just one ministry.
- 28:42Even though some of it sits, a lot of it sits under egg.
- 28:44It's multiple ministries because they understand that there are other.
- 28:49Consequences to things.
- 28:50So this is already happening.
- 28:52Um, so we should have a food waste strategy in the next couple of months.
- 28:55And food waste is a big part of it.
- 28:57'cause they don't wanna make those mistakes, right?
- 28:58But
- 28:59Jesse Hirsh: Okay.
- 28:59Lori Nikkel: it's are moving fast.
- 29:02I'm not gonna disagree with that.
- 29:03Sometimes you're gonna break things when you move fast, but at least you're moving
- 29:06and take the risk and move because.
- 29:08When you make the mistake, at least you, made the mistake and you fix it, and then
- 29:12you, you're better for it in the end.
- 29:14So let's not look for perfect.
- 29:15Like, let's not, look for good, let's look for good and don't
- 29:20let perfect be the enemy of
- 29:22Jesse Hirsh: And with that in mind, you know, sticking to the
- 29:25hypothetical in that, you know, neither of us know for certain what
- 29:29the details o of this strategy will be, let alone how it's implemented.
- 29:34But a, a give me a, an opportunity on a scenario level to imagine.
- 29:39You know, not in the utopian, but in the hopeful, optimistic side,
- 29:43how this will impact both kind of end users, but also those small
- 29:47organisations that you keep mentioning.
- 29:50And, and I say this selfishly 'cause that's something I'm gonna be pursuing
- 29:54in future episodes is, is really trying to understand some of those
- 29:57kind of a, a frontline, you know, where the, the contact points are.
- 30:02But gimme your ideal scenario.
- 30:04Like if, if everything worked out the way you wanted, what would
- 30:07that end user experience be?
- 30:10So that w we, we have a metric, we get a sense of where we should
- 30:13be going so that we, we don't lose sight of that potential target.
- 30:18Lori Nikkel: Sure.
- 30:18I mean, a lot of the times we just don't know what we don't know.
- 30:22And so like when I became CEO here, I'm like, we're a food waste organisation.
- 30:27Let's shift the lens.
- 30:28So it's food waste.
- 30:29How much food is being wasted in Canada?
- 30:32Nobody had done it.
- 30:33Nobody had measured it.
- 30:34Like, okay, well let's measure it.
- 30:35Let's hire somebody and get this done.
- 30:38Same with the charities across the country.
- 30:39So now I'm like, you're right.
- 30:41We have a processing issue in this country.
- 30:42So what's the issue?
- 30:45Where are all the processors in the country?
- 30:46What are they processing?
- 30:47How much room do they have on the line?
- 30:48Like, let's figure that piece out.
- 30:50So again, we are a Second Harvest is doing that.
- 30:53We are, we've commissioned Value Chain Management International and we've
- 30:56got an advisory group of industry and and government to figure out, okay.
- 31:00What does this actually look like?
- 31:02Like you can't fix a system until you actually see the system.
- 31:06And so that's step one because I, I think for the end user, like one
- 31:10of the challenges we have is we.
- 31:13We rescue big food and small food.
- 31:15So we have an app where it connects, say all the Starbucks to a local
- 31:19charity or all the retail, all the retails are on it, and they'll
- 31:22connect it to a local charity that has capacity to pick up smaller foods.
- 31:26But when you get a call, and we do get these quite often, we have
- 31:282 million pounds of potatoes.
- 31:29We have 4 million pounds of potatoes, we have 2 million pounds of this or that.
- 31:33it's in its original form, so it's just pulled outta the ground dirty and it is
- 31:38like bigger than this building I'm in.
- 31:40Right?
- 31:40Like you just.
- 31:42It's huge amounts of potatoes.
- 31:43So now we have to think, not to think we actually have to do,
- 31:47okay, how do we make this, um, in a format that charities can accept it?
- 31:52Because most charities are not big.
- 31:54not Second Harvest.
- 31:55Like we're the only place that can, you can call us and we'll say, yeah,
- 31:58we'll take it and we'll figure it out.
- 32:00So then we have to figure it out with a lot of charities across the
- 32:03country, like, do you even have doc?
- 32:05Do you have a cooler?
- 32:06Do you have like all these things?
- 32:08So this is all part of the app.
- 32:09So we have all this information.
- 32:11But then we have to figure out, okay, so now we have to get this washed and packed.
- 32:15Well, who can wash and pack it?
- 32:17We have places, but they're either full or sometimes it's like
- 32:22the potato farm we got it from.
- 32:23It's not their facility, and so we can't use it.
- 32:27And there's a cost associated with all of this, right?
- 32:29So I mean, you shouldn't say all.
- 32:30No, there is, there's a, with everything.
- 32:33So, so that's why I'm like, that's, that's why I'm looking at it.
- 32:36I'm like, okay, how do we.
- 32:37Make sure that when we collect all those food, we can get it
- 32:40and we can say yes to everything.
- 32:42And we've never said no.
- 32:42We'll always say yes, but as the bigger the food becomes, the more often it
- 32:46becomes, the more we have to figure out.
- 32:49It's not just logistics anymore, it's packing, it's transforming.
- 32:53How are we gonna do that?
- 32:53Like right in, I'm like, I'm pointing to the warehouse in
- 32:56Toronto, but we're building in a microprocessor so we can do that.
- 33:00So when we get a bunch of one product, we can.
- 33:03Clean it, cut it flash, freeze it, slow, release it.
- 33:06Because that's another thing, right?
- 33:07The charitable sector can only accept so much of whatever one product is.
- 33:11I can only take so many cucumbers when there's a bunch of cucumbers, right?
- 33:15And that could be, you know, a million pounds of cucumbers
- 33:18where you can't, there's not a lot you can do with cucumbers.
- 33:20There's not like you different than tomatoes where you can take a lot more.
- 33:24So that is.
- 33:26Problem in the country for not just charities, but for industry like
- 33:29commercialised, like let's figure this out because it's not about the
- 33:32charity, in my opinion, it's about the commercialisation of the sector a lot.
- 33:35Why are we sending all this food the states to get processed, to bring back,
- 33:40because we don't have, we need a stronger domestic supply chain, and that that's
- 33:44Jesse Hirsh: This is why I love speaking to leaders like yourself
- 33:46because you've amassed a kind of literacy, a unique systemic
- 33:51literacy that very few people have.
- 33:53And again, to you it's just kind of, oh yeah, this is how it works.
- 33:57But to me it's, my mind is blowing with all these ideas.
- 34:01'cause you.
- 34:01Kind of accomplish something that universities could not, that industries
- 34:06could not, which is engage in a research process to your point, map
- 34:11out food waste, uh, across the country.
- 34:14And then imagine the social and economic infrastructure to actually respond and
- 34:20process and allocate it that kind of social, or even like transect, 'cause
- 34:26you're transcending individual sectors.
- 34:29That's the future of research.
- 34:31If you were asking me and, and, and, and puts you as a leader
- 34:35in a very unique position.
- 34:36'cause you can see this system and infrastructure in a way that neither
- 34:41the private sector nor the charitable sector, nor the academic sector
- 34:44can 'cause you're kind of, you're, you're transcending all of them.
- 34:49I, I say this as.
- 34:52I, I saw there's been a couple of stories.
- 34:53Quick tangent, then I'll come back.
- 34:55There was a couple of stories in rural Saskatchewan recently about
- 34:58food banks that had to limit, uh, how often people could use them.
- 35:02And in my head I was trying to wonder why, and you kind of just gave me the
- 35:06answer, that the issue is not food.
- 35:08It's the system that processes and moves and reclaims and distributes
- 35:13that food whi, which varies.
- 35:16Okay, please go ahead.
- 35:18Lori Nikkel: Because the food bank buys food, right?
- 35:22So Second Harvest rescues food, all the food we get is rescued.
- 35:25So issue is often money they are bulk buying food, like they rescue some, but
- 35:31that's not their core business model.
- 35:33And so when you're looking at a food bank that's slowing down, it's their, their,
- 35:37they don't have the resources to purchase.
- 35:41I would
- 35:42Jesse Hirsh: As would I And, and I guess that's why, because I
- 35:45have like yourself, become aware of how much food is being wasted.
- 35:50My, my mind couldn't circle the loop, but, but again, you, you, you just
- 35:54said something that I didn't know.
- 35:56I just assumed that food banks were involved in waste diversion.
- 36:00The, the second harvest, at least in the parts of the country that you're
- 36:04active, uh, and, and operating.
- 36:06I mean, there's, the app is one thing.
- 36:08But then there's Second Harvest as as more deeper infrastructure in Southern Ontario.
- 36:14Are you helping food banks kind of,
- 36:17Lori Nikkel: Infrastructure across the country.
- 36:19So we have the most sophisticated cold chain logistics system for this anywhere.
- 36:25And we support all the food banks.
- 36:26We give
- 36:27Jesse Hirsh: and are they adapting?
- 36:28Are they taking advantage of that?
- 36:30Lori Nikkel: some.
- 36:32Some are, some yes and some no.
- 36:35Um, I think they're, they're trying to modernise their own systems, so,
- 36:38and it's the truth of like every business, every, every community,
- 36:42everything is different, right?
- 36:43So it's, it's not as simple as, here take this and manage it.
- 36:47It's not like they have their own systems in place that they have to
- 36:49figure out how do they manage that.
- 36:51And I will say to, to some extent, again, it becomes a problem of
- 36:56commodity at one time of the year.
- 36:57You can only take so much of it.
- 37:00Allocate it out.
- 37:01So there is like the, the, the second harvest model is we'll give you food,
- 37:07all the food, like there's, and it's every, you know, we really focus on
- 37:10perishable and dairy and protein and produce because that's really the
- 37:15requirements of low income people.
- 37:17But we can't say, we're gonna give you this and this and
- 37:20this every month or every week.
- 37:22We can't, like, we can set you up so you know what's coming
- 37:24through the app and stuff.
- 37:25But when it's huge food like that, they're kind of, it's less.
- 37:30I shouldn't say less.
- 37:30It's regular, but it's not like I can say on Tuesday you're gonna get, and so
- 37:35they have to supplement by purchasing to be fair, because they, they are very
- 37:39much, this is what you're gonna get.
- 37:42We are not, we're like, yeah, we can guarantee these kind of
- 37:45categories, but not necessarily the
- 37:47Jesse Hirsh: doesn't that come back to the literacy piece in that it, it
- 37:51does seem absurd to me that we don't.
- 37:55Uh, by default think of eating food that's in season and don't by default
- 38:00think of eating food like rice and beans, which, you know, are never gonna
- 38:05spoil and are often quite affordable.
- 38:07I, I'm not at all saying like, I'm a big proponent, we.
- 38:11One of our earlier episodes, uh, with Tresco Watson from the Mustard
- 38:14Seed Street Church in Victoria.
- 38:16We were talking about how, you know, food banks should have luxurious food as well.
- 38:21Like it shouldn't just be about cheap food, it should be all the same food that
- 38:25everyone has access to, but we kind of have unrealistic expectations of what
- 38:31we can eat when we want as a society.
- 38:34I personally think that that actually contributes to the food waste issue.
- 38:40I'm curious to come back to the cultural piece, and there's two sides to this.
- 38:44You know, we, we talked about the dignity and empathy kind of at the start of
- 38:48our conversation, but I think we're coming back into the culture around food
- 38:53waste, both on an awareness level that I think you and I both want more people
- 38:59to kind of be aware of the problem so that we can prioritise addressing it.
- 39:04But then there's my larger point about eating food that's in season and
- 39:08recognising that when we do have a surplus of potatoes or a surplus of cucumbers,
- 39:13we should all be making cucumber salad and french fries to help deal with that.
- 39:18Or am I a little too crazy here?
- 39:20Lori Nikkel: there's so much, there's so much.
- 39:22Jesse Hirsh: I.
- 39:23Lori Nikkel: No, it's, we're talking about millions of pounds of things.
- 39:26Like, so even you, my friend could not eat all of this, right?
- 39:29Like there's just, there's a bumper crops, there's bumper
- 39:31crops, there's overproduction.
- 39:32So like, it is just a humongous amount.
- 39:35And so that's not, it's like you'd be having potatoes every meal.
- 39:40And that's your whole meal.
- 39:41Like you can't have that, you have to have a diversity of food.
- 39:44And I would say, you know, when I, I, I can speak to myself.
- 39:47I've been low income.
- 39:48I like now I think I'm gonna go back.
- 39:51We've industrialised a food system so people don't
- 39:53understand what food is, period.
- 39:55Like we took it outta schools, we've industrialised it through
- 39:57processing and like with the ingredient list and blah, blah, blah.
- 40:00we watched what has happened to human beings as a result
- 40:04of that, which is terrible.
- 40:05So we need to un industrialise our food system so we can get back to the roots.
- 40:08To your point.
- 40:10When I was growing up, I know I'm old, but still we ate food that was in season.
- 40:13'cause that's all that there was.
- 40:14There was there.
- 40:15We weren't bringing in a bunch of other food.
- 40:18But now we're like, okay, we have to bring another food.
- 40:21And we do.
- 40:21We, we have, we are a country of immigration, so we have to
- 40:26have food that is appropriate to the community you came from.
- 40:29That's not fair not to have that either.
- 40:32So there has to be a balancing of this.
- 40:35Is, yeah, we can't have strawberries in the middle of winter.
- 40:38Everybody let it go.
- 40:39And the truth is, you know, most people can't afford them anyway.
- 40:41So I think this just by sheer might weed itself out 'cause
- 40:46people can't afford to buy them.
- 40:49And so yeah, our whole food system is a mess.
- 40:52Uh, no it's not.
- 40:53That's not true.
- 40:54whole food system is great.
- 40:55We have a great food system.
- 40:56There are problems within it, and there is a problem with
- 40:59food literacy in this country.
- 41:02Every other G seven country, all the western country where we have just
- 41:05lost sight of what food is like.
- 41:07It is here ensure that we live.
- 41:11That's it.
- 41:11It shouldn't be a commodity.
- 41:13It shouldn't be for fun.
- 41:14It should be of it.
- 41:16Sure.
- 41:16Have a bit of fun.
- 41:18have to understand this is where your food comes from.
- 41:20I, held up an apple in a school in Toronto and I've said, where does this come from?
- 41:24And I, you know, the grocery store and really literally like, no
- 41:27understanding where does milk come from?
- 41:29Grocery store.
- 41:30No.
- 41:31Like, there's no connections to farm anymore, and I think that's a disservice
- 41:35we've done, like, we're so urban centric that we've lost sight of the rule and
- 41:40what keeps us all fed we need to figure out how to connect those dots better for
- 41:45Jesse Hirsh: I, I.
- 41:47Lori Nikkel: Because who doesn't love a farmer?
- 41:48Man, farmer
- 41:50Jesse Hirsh: Well, and as an aside, farmers have a kind of political
- 41:53credibility that very few other members of society have, which
- 41:58is, is a whole other tangent.
- 42:00But you, you're, the literacy piece for me is, is something
- 42:03I'm very passionate about.
- 42:04I, I think it's a crucial, in an age of conspiracy and disinformation that we
- 42:09foster food literacy and, and we help.
- 42:11People understand the, the larger health and, and nutritional elements
- 42:16there, you know, yay, high fibre.
- 42:18Um, but there, there's something else I kind of wanted to dig in and, and
- 42:22this is where I, I'm gonna evoke the F word because, uh, when it comes
- 42:27to food, it feels like the word free I is, is kind of problematic.
- 42:32Lori Nikkel: like.
- 42:33Jesse Hirsh: And I say this as someone who used to describe my religion as being
- 42:36all about the free lunch, that I would go anywhere to try to find a free lunch.
- 42:42But how do we balance, on the one hand, the very clear need that some food should
- 42:49be free with the other very clear need that some food should cost money so that
- 42:55we pay farmers, so that we pay processors, so that we incentivize grocery companies.
- 43:01All throughout the chain.
- 43:02It, it, it strikes me that, to your point, as we start looking at the
- 43:06contradictions, the paradoxes, the resilience, the amazing aspects of
- 43:11our food system, there is this kind of tension between the need to pay for
- 43:16food and, uh, the presence of free food.
- 43:19'cause there is free food around.
- 43:21We just don't always acknowledge it as such.
- 43:24I'm rambling.
- 43:25Uh, bail me out here.
- 43:27Lori Nikkel: Okay.
- 43:28Try follow your train of thought, like free food, because people are going
- 43:31to charities to get food or free food.
- 43:33Just in general,
- 43:34Jesse Hirsh: A little bit of column A, a little bit of column
- 43:37B, but as a researcher, I just have to acknowledge that giving away
- 43:42food is central to our culture.
- 43:45Religions do it, families do it.
- 43:48Food banks do it.
- 43:50Lori Nikkel: Sure.
- 43:51Community.
- 43:53Sure.
- 43:54okay, I, I mean, I'm gonna draw a line, a hard line on this.
- 43:58Food shouldn't be free unless it's required.
- 44:01Food.
- 44:02Farmers need to be paid.
- 44:04People that work.
- 44:05Oh my God.
- 44:06Like what is agriculture?
- 44:07How much of our economy food should not be free.
- 44:10People should be paid appropriately for the work that they do, period.
- 44:13Like the end.
- 44:14Having said that, food becomes free in a church because it builds community.
- 44:19So it's not actually free.
- 44:20Someone bought it and is, or people are pot lucking, so people are paying for it.
- 44:24And then you have the whole charitable sector where food
- 44:27is free, but it's not free.
- 44:29Like I'm like, it's, it's not, nothing's free in this world.
- 44:32And.
- 44:34And nor should it be like, yes, for sure we can look at cost analogies and
- 44:37all that stuff, but I actually think our food is very cheap in this country.
- 44:40though it keeps going up and up and up.
- 44:43I shouldn't say cheap, it's inexpensive.
- 44:44A lot of it can be inexpensive, but when you have nothing, it's huge, right?
- 44:49Like when you, when your budget is taking up, 40% is food.
- 44:52That's outrageous.
- 44:54That's less about food, and more about, uh, the economy.
- 45:01having the right jobs, having real jobs, jobs that pay properly, that's a poverty
- 45:07reduction And we got a problem, like we got a big problem where we're underpaying
- 45:11people where there's too much gig work.
- 45:13There's like, there is a lot of problems, systemic problems in, in our
- 45:17labour force that should be solved.
- 45:20That's different than food, right?
- 45:22Like, nobody's gonna say you should gimme a free car.
- 45:25Well, your luck, like why someone built the car, someone made the
- 45:28parts, someone you know like.
- 45:30So when you're looking inside of the system, I agree food should be food.
- 45:34Food should be free to people that can't afford it, and we should give
- 45:37it to them in a way that they can access it so they're not stigmatised.
- 45:40But that doesn't mean someone's not paying.
- 45:42It just means that individual's not paying, that family's not paying and good.
- 45:45Excellent until we can get them place where they've got the jobs, uh,
- 45:49or the resources available to them that they can go grocery shopping.
- 45:52Nobody wants to access free food unless you're at a, unless it's
- 45:55like it's a festival or party or church or whatever, but nobody's.
- 45:59Yeah, I wanna go get this
- 46:00Jesse Hirsh: See, I, I, I gotta disagree with that point.
- 46:03Lori Nikkel: you know, put my hand
- 46:04Jesse Hirsh: I, I, I agree with everything you're saying about the need for labour
- 46:07to be valued, but I genuinely believe, and there's a lot of anecdotal evidence
- 46:14on social media to support this, that people love to get food for free.
- 46:17It, it is, uh, a dopamine hit.
- 46:19But I agree entirely with your argument, but allow me to throw you the.
- 46:25Lori Nikkel: Okay.
- 46:25Her research you just said, her research is social media, so I already don't take
- 46:30Jesse Hirsh: That, but that's, that's where, but that's where, uh,
- 46:34you, as a leader in the centre take a completely different position as
- 46:39me, an outcast on the periphery, and that is a fair difference.
- 46:43But allow me to throw a curve ball.
- 46:46How does the food waste sector or the waste diversion sector.
- 46:53Address the issue of volunteer labour because I agree with you all.
- 46:58Labour should be compensated, people should have well paying jobs.
- 47:03But there is a lot of volunteer labour required to deal with the
- 47:09sector as it's currently configured.
- 47:12Granted, you've really inspired me today with the possibility of a food
- 47:16waste national strategy, and the way in which it could really change the
- 47:21way we approach the current situation.
- 47:25But it strikes me when I've looked at my local, uh, food, uh, justice
- 47:29food security organisations, their primary pain point is volunteer labour.
- 47:35How do we address that?
- 47:37Lori Nikkel: Uh, I agree with you a hundred percent.
- 47:39I. I, I don't, I, I don't have volunteers.
- 47:45If I have a job that requires a full-time person, I hire the
- 47:48person to pay them properly.
- 47:50I agree with you a hundred percent.
- 47:52Nobody should be doing things for free and accept when they want to.
- 47:57Jesse Hirsh: Mother,
- 47:58Lori Nikkel: I'm
- 47:58Jesse Hirsh: that
- 47:59Lori Nikkel: and I wanna get out in the community, and I, I
- 48:01have the wherewithal to do that.
- 48:04A hundred percent.
- 48:04It's your
- 48:05Jesse Hirsh: investigation.
- 48:05Lori Nikkel: do what you want with it.
- 48:06Where I draw the line is when someone is low income and they go into a place
- 48:11and they might get some free food and that's why they're volunteering.
- 48:14I really have a problem with that because if you can't afford to pay people to do
- 48:18the work, you wouldn't expect to go to
- 48:19Jesse Hirsh: Seven.
- 48:20Lori Nikkel: and not have staff paid or else.
- 48:23So I. I fundamentally have a problem with volunteer labour as a core.
- 48:28That is a whole industry problem in this industry, but it's
- 48:31not actually the industry.
- 48:32It's an industry problem, but it's a perception problem everybody
- 48:37that thinks, well, if they work in charity, they shouldn't get paid.
- 48:41Why is it more important to build a part than it is to feed somebody?
- 48:45That's a, a, an outrageous mindset.
- 48:47So that's something, you know, we're gonna take years to, uh,
- 48:50systematically break out of their brains.
- 48:53No people in charity.
- 48:54This is like one of the most important jobs.
- 48:57This is the people that we're hiring.
- 48:59We are competing with corporations and private sector to get the best
- 49:03because you want the best people.
- 49:05So you can innovate, you can scale, you can do all the great
- 49:10things that industry does.
- 49:11So why would you expect volunteers to have the capacity?
- 49:16Interest even?
- 49:17Why would you not pay for that
- 49:19Jesse Hirsh: And I,
- 49:21Lori Nikkel: So I, I agree with you, Jesse.
- 49:22I, I fundamentally disagree with volunteer labour as a backbone of
- 49:27Jesse Hirsh: while I, I can acknowledge that it will take a long time to
- 49:31kind of shift that psychology, any short term solutions, suggestions,
- 49:37uh, other than leading by example, which I suspect you're already doing.
- 49:42Lori Nikkel: Yeah.
- 49:42Uh, think.
- 49:44Part of the problem is actually within the organisations themselves, where
- 49:48they, I don't know why, but I've, and I've worked with people that
- 49:51they don't pay themselves properly.
- 49:53And I'm like, well, you, if you don't pay yourself properly, if
- 49:56you don't value yourself enough, then that's gonna trickle down.
- 50:00Like you've got to, if you don't have the resources to do the job, then
- 50:05maybe you don't need to be in business.
- 50:06Right?
- 50:07Like, need the people to do the job.
- 50:09So just a lot of people with great ideas and they mean well, and it's fantastic.
- 50:12But I'm also, there's a lot of.
- 50:14Duplication too.
- 50:15I'm like, well, look what's happening over here.
- 50:18Why don't you connect with them?
- 50:19But yeah, I know it is the best idea you've ever had, except for these guys
- 50:22had it 30 years ago, so let's like that.
- 50:24I think there's a disconnect often in terms of really wonderfully minded
- 50:30people that really wanna do the right thing, but don't actually look deep
- 50:35enough into see, I fixing a problem and is there somebody already doing it?
- 50:39Can I just attach myself to this versus starting something new.
- 50:44There's a bit of work to be done, but again, it all comes
- 50:46back to like, value yourself.
- 50:48Everybody.
- 50:48You guys are awesome.
- 50:49We're all awesome.
- 50:51And there's not enough jobs like the labour and unemployment is going
- 50:55up, even though immigration and, and population is going down, like there's
- 50:58something wrong with our system.
- 51:01And so until we fix that, and that's a big fix, and I, I'm not
- 51:06leading that fix, I, that's huge.
- 51:08Uh, we're still gonna have this unfortunate disconnect.
- 51:12Jesse Hirsh: to give you credit, I do kind of think you alluded to the fix.
- 51:15You're not in a position to apply the fix, but you alluded to the fix in the sense
- 51:20that we should be paying people more.
- 51:21Like, I think part of the reason why a law.
- 51:23Of jobs are not filled, is they're not offering a high enough wage to
- 51:27motivate people to apply for it.
- 51:29Um, we're we're just about outta time.
- 51:32The, the two
- 51:34Lori Nikkel: Yeah, maybe except for unemploy.
- 51:37Jesse Hirsh: No, go ahead.
- 51:38Lori Nikkel: Sorry, like, you're right, we need to pay people more.
- 51:42But they're taking the jobs because they have no choice.
- 51:45then they're stuck in this system of, I can't pay my rent and feed my kids
- 51:49because there's, they're stuck in this place where we don't pay people properly.
- 51:53That's not true for everybody, there is a great deal of labour that is happening.
- 51:58Very undervalued.
- 51:59Very
- 51:59Jesse Hirsh: And to your point.
- 52:01Lori Nikkel: Sorry.
- 52:01I'll let you end, Jesse.
- 52:02I, I could go
- 52:03Jesse Hirsh: Uh, uh, look, uh, I'm temping to take you up on that offer.
- 52:06My, my brain is still going nuts.
- 52:08And to your point, I think there are some AI developers who are being paid too much,
- 52:13uh, in terms of the larger, uh, market.
- 52:15I'm digressing.
- 52:17The, the second last question I ask every guest, is there anything
- 52:20that we haven't touched upon today that, uh, in our final moments you
- 52:24really think we should mention?
- 52:25Or, or, or, or, or get to?
- 52:28Lori Nikkel: The first step is the best step.
- 52:29So see what you can do.
- 52:30I, for me, it's about food waste.
- 52:32So look in your fridge, understand your best before dates, and then share that
- 52:36information with your friends and family.
- 52:37So go to the Second Harvest website.
- 52:39We have best before dates when your food is actually good too.
- 52:42If you're donating food as an industry.
- 52:46here.
- 52:46And if you are an industry, if there's a lot of industry listening, please donate
- 52:50your surplus food to Second Harvest.
- 52:52We'll train you, we'll take it.
- 52:53We'll give you a tax receipt.
- 52:54Sometimes we'll give you data like we are your best spot to make sure
- 52:59your food gets into the mouths of
- 53:00Jesse Hirsh: And let me uh, reiterate that by saying the infrastructure
- 53:04that you guys are creating is absolutely unbelievable and invaluable.
- 53:09And, and I think the private sector benefits tremendously, uh, from
- 53:13both its existence and the kind of research and intelligence you guys,
- 53:17uh, have developed and are develop.
- 53:19Our last question is the shout out, uh, phase of our game show.
- 53:24Uh, is there any other leaders, uh, that you think we should be paying
- 53:28attention to that you wanna shout out?
- 53:30It's meant to be kind of spontaneous.
- 53:32I'm trying to catch people by surprise, but when I say
- 53:36leader, who do you think of?
- 53:38Who's the folks that inspire you, that you think the rest of us, uh,
- 53:41uh, uh, should be following as well?
- 53:44Lori Nikkel: I think one of the leaders for sure and for me has
- 53:46always been Catherine Parsonage.
- 53:48She is the CEO of Toronto Foundation for Student Success, and she has been working
- 53:52on child nutrition for her whole career.
- 53:54And because of her, not just her, obviously, we have finally gotten a
- 54:00federal national student nutrition programme and she's very innovative.
- 54:03She's.
- 54:04Very passionate.
- 54:05Um, and I like when I was young, she was someone that really inspired me.
- 54:10I'm like, you can do anything.
- 54:11You can do anything.
- 54:12We can all do anything.
- 54:14And so she's the one I like the most.
- 54:16I shouldn't say like the most, but she's inspired me my whole life.
- 54:18Jesse Hirsh: Right on.
- 54:18Right on.
- 54:19Well, thank you Lori.
- 54:20Uh, this has been for me mind blowing.
- 54:23I, I know I'm gonna probably spend the rest of the day trying to process some
- 54:27of the dots that you've connected and try to grasp a, a sense of our food system.
- 54:33That, that you see with a really inspiring sense of courage.
- 54:37'cause on the one hand, you acknowledge that there are some issues out there,
- 54:42but on the other hand, you see a path to a, a, a much healthier future.
- 54:47So, uh, welcome to the Future Herd.
- 54:49We're definitely gonna have you back and, uh, thanks again
- 54:52for all the work that you do.
- 54:55Lori Nikkel: Thanks for having me.
- 54:56Hey man, I'll be back anytime.
- 54:57Uh, I love talking about this, as you can tell.
- 55:02Jesse Hirsh: This was another one of those episodes where my mind just
- 55:05kept being blown the entire time.
- 55:08It's not just trying to understand or grasp the scale of the food waste that we
- 55:14deal with, but also the sheer challenge of eating all the cucumbers that Lori
- 55:20cited, or dealing or thinking about the psychology of eaters as to what
- 55:25we choose and whether it's in season.
- 55:29Let alone what I'm really left with, uh, which is the research
- 55:33and intelligence capabilities that Second Harvest has developed.
- 55:37And I say this in part because, uh, AI research is something that's a passion
- 55:43of mine, something that we have and we'll talk about in episodes to come.
- 55:49But where we started this episode is kind of where we're ending this episode,
- 55:54which is the privileged perspective of the leader that I think often leaders
- 56:00take for granted that what they see is special, that not everyone is able
- 56:05to see what they see, and that vision comes with a kind of responsibility.
- 56:11A responsibility, not just for leadership, but to address the kind of problems
- 56:16that are only visible when you're in that position, when you have the
- 56:21privilege to look, to think and to act.
- 56:25And that's where Lori, I think, really inspires not just a
- 56:29reassessment of food waste, but a reassessment of food security.
- 56:33And this will be a focus, uh, I think for our sector, certainly
- 56:37for this podcast moving forward.
- 56:40And that's where, again, I remind all of you to check out Commons
- 56:44dot, the future heard.ca to share your perspective on food security.
- 56:51I kind of selfishly use this episode myself as a kind of research,
- 56:56uh, uh, regular listeners know.
- 56:59That I live to learn.
- 57:01And part of the purpose of this podcast for me is to continue my uh, uh, steep
- 57:08learning curve within the AgriFood sector.
- 57:12But there are a lot of questions that Lori raised that I'm gonna pose to
- 57:17future guests so that we are able to perhaps get a very unique perspective,
- 57:22not just on food security, but more importantly on food infrastructure.
- 57:27'cause that's the takeaway that I have from today's episode.
- 57:31That we take for granted the infrastructure that delivers
- 57:35food from farm to plate, and maybe it should be open source.
- 57:40Maybe it should be more transparent.
- 57:42Maybe it should be something that I don't know.
- 57:45You could go on a website and zoom in and zoom out and look at all the connections.
- 57:49I mean, shout out to Dana McCauley and Fin 'cause they're
- 57:53kind of working on those tools.
- 57:56I'm thinking out loud.
- 57:58Until next time, thanks for tuning into the Future Herd.
- 58:02Uh, we'll hope to hear you or see you soon.