Latest / Service MVP Sales Training Podcast with Joe Crisara
Inside NYC Appliance Repair: Scaling Service With Heart in a High-End Market ft. David Oliva
What does it really take to repair luxury appliances in Manhattan and Long Island?
In this episode of the Home Service Heartbeat Podcast, Joe Crisara sits down with David Oliva, President of RD Appliance Services, to discuss the realities of modern appliance repair, leadership, technician training, and delivering premium customer service in one of the toughest service markets in the country.
From navigating NYC traffic and high-security luxury buildings to training technicians on constantly evolving appliance technology, David shares the systems and philosophies that helped his family…
The skinny
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