Latest / Sorry, It’s Discontinued: Celebrating the World of Retail, the Retail Associates Who Keep It Going, and the Stores and Brands We Love
The Unspoken Rules of Fragrance Shopping
Step behind the fragrance counter for an honest look at the unspoken rules of fragrance shopping — the bottle sniffers, the silent walk-ups, the loud interrupters, and the customers who expect the world for a tiny purchase.
Fragrance should be joyful… but behind the counter are humans navigating goals, pressure, and the emotional weight of customer interactions.
This episode is a reminder that retail workers aren’t “less than” — and kindness matters more than ever.
What’s your biggest fragrance pet peeve? Tell me at sorryitsdiscontinued.com or @sorryitsdiscontinued.
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The skinny
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