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How Hiroshi Mikitani Built Rakuten Into a Tech Empire
In this episode of The CEO Diary, Lucas and Luna explore the bold leadership of Hiroshi Mikitani, the founder and CEO of Rakuten. They dive into his 'Englishnization' policy—a controversial 2010 mandate that required all 10,000 employees to conduct business in English, sparking massive pushback but ultimately modernizing the company. The episode also examines Rakuten's unique 'Rakuten Shugi' management philosophy, its aggressive ecosystem strategy from e-commerce to fintech to telecom, and how Mikitani has navigated Japan's traditional corporate culture to build…
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