Latest / Becker’s Healthcare Digital Health + Health IT / Leveraging AI, Data Integration, and IT Support for Better Outcomes in Healthcare
Transcript
- 0:00Philips is a health tech leader focused on
- 0:03innovation that improves the health and well-being of
- 0:06people. Our health care technology and informatics solutions
- 0:09help care teams diagnose, treat, and manage more
- 0:12patients with greater precision, speed, and confidence across
- 0:16the care journey. With Philips, clinicians are empowered
- 0:19with streamlined insights in the moments that matter
- 0:21for every patient. Better care for more people.
- 0:25Philips.
- 0:28This is Gracelyn Keller with the Becker's Healthcare
- 0:30Podcast, and we are live at the 9th
- 0:33annual health IT digital health and RCM conference.
- 0:36I'm currently joined by Matt Sullivan who is
- 0:39the chief medical information officer at Advocate Health.
- 0:42Matt, thanks for joining me this morning. Would
- 0:43love to have you start off by telling
- 0:45us a little bit more about yourself and
- 0:46your background.
- 0:48Great. Thanks for having me. My name is
- 0:49Matt Sullivan. I'm an emergency physician, by training
- 0:52and now the chief medical information officer at
- 0:54Advocate Health. I'm part of a large team
- 0:56of CMIOs that really work together to make
- 0:59our health care information
- 1:01really accessible to our docs and and to
- 1:03drive technology
- 1:04to our entire teams. I've been at the
- 1:06organization
- 1:07for 28 years,
- 1:09and I'm really excited about what's in front
- 1:11of us. As you know, Advocate Health is
- 1:14a combination of Advocate Aurora and Atrium Health.
- 1:16Over the last 2 to 3 years, we've
- 1:18completed our merger. I think we're now the
- 1:202nd or third largest health care organization
- 1:23in the nation, and,
- 1:25that actually provides a very interesting
- 1:28set of
- 1:29circumstances to deal with as a large scale
- 1:32health care organization.
- 1:33Wonderful. Well, thanks for taking the time to
- 1:35be here. And I'd love to start our
- 1:37conversation today with AI adoption.
- 1:40So this is exploding in health care right
- 1:41now. In your view, what's the most significant
- 1:44or promising application of this? And how is
- 1:46this informing your organization's innovation strategy?
- 1:50I think AI has been a buzzword now
- 1:52for the last 2 years, and we've all
- 1:54been going to conferences and talking about it.
- 1:56But the real issue is
- 1:59what is it actually doing? And so I
- 2:01think the question is really apropos.
- 2:03I think right now in our environment, large
- 2:05language models are probably the number one thing
- 2:07where we're seeing some differentiation.
- 2:10We're seeing people have more efficiency in their
- 2:12jobs,
- 2:13more satisfaction in the work that they're doing
- 2:15in medicine,
- 2:17and
- 2:18I think that that is going to
- 2:20really define where we
- 2:22put our influence
- 2:23in the coming years.
- 2:25Unfortunately, it's very costly, so we have to
- 2:27really think about
- 2:28where that
- 2:30money is best spent in order to get
- 2:31the most
- 2:33bang for the buck, if you will.
- 2:36And switching gears a little bit to data.
- 2:38Currently, health care leaders are managing greater volumes
- 2:41of data and more devices across a growing
- 2:43number of care settings.
- 2:45This is a complex environment, so I'd love
- 2:47to hear what clinical data integration tools or
- 2:49practices you're seeing drive improvements in patient outcomes.
- 2:53And can you share a specific example of
- 2:55this?
- 2:56It's very difficult,
- 2:58given the
- 2:59the the basis of this question. We really
- 3:01do have an incredible amount of data that's
- 3:03at our fingertips.
- 3:05The question you've asked though is what what
- 3:07has it done to change outcomes? And that
- 3:09one is difficult.
- 3:11I think part of the things that we
- 3:12can really lean on
- 3:15is our screening.
- 3:16If we've done
- 3:17our job with screening for cancer and
- 3:21some of the things that are pretty bread
- 3:23and butter for medicine, then I think we
- 3:25can actually begin to change outcomes in health
- 3:27care.
- 3:28And that's gonna require data coming in and
- 3:30making sure that we have that aggregated in
- 3:32a way that
- 3:33our teams can see that, our health care
- 3:35teams.
- 3:36That that's everything from physicians to care managers,
- 3:39nurses. The the entire group really has to
- 3:41focus on that in order to make sure
- 3:42that
- 3:43they execute correctly.
- 3:46And with
- 3:47the adoption of AI, the greater volumes of
- 3:49data, our IT teams are becoming more burdened
- 3:52and more critical.
- 3:53So I'd love to hear
- 3:55how you think health care organizations can better
- 3:58support both the IT teams and our clinical
- 4:00teams as we carry out innovation efforts, and
- 4:03what are some common pitfalls that you've seen?
- 4:07Well, I think that I'm very fortunate to
- 4:09be part of a very large health care
- 4:10organization
- 4:11that is very supportive
- 4:12of IT and IT and the clinical applications.
- 4:16So
- 4:17I think one of the common pitfalls is
- 4:18we can't have everything. We have to actually
- 4:20sit down and do a rigorous evaluation of
- 4:22what really matters for health care, what really
- 4:24matters for patient outcomes,
- 4:26and and be willing to say no to
- 4:29some of the other things that, while while
- 4:31flashy and while while fun,
- 4:33may not actually drive outcomes and may not
- 4:36give us the improvements that we're looking for.
- 4:38And as we wrap up our conversation,
- 4:40I'd love to know what your top piece
- 4:42of advice for health care leaders is as
- 4:44they prepare for further advancements in technology and
- 4:47greater demands for care.
- 4:49I think we can
- 4:51anticipate
- 4:52more and more companies coming to us with
- 4:55more solutions. And so we'll
- 4:57my one piece of advice that I try
- 4:58to give to myself all the time is,
- 5:02is this gonna make a difference? How can
- 5:04we study whether this makes a difference? And
- 5:05how do we evaluate
- 5:07this new piece of technology with the rigor
- 5:09that's required to take better care of patients?
- 5:12Well, Matt, thank you so much for joining
- 5:14me today on the Becker's Healthcare Podcast. Again,
- 5:17we're live at the 9th Annual Health IT
- 5:19Digital Health and RCM Conference. Thanks for having
- 5:22me.