Will Flexible Work be a Permanent Part of the Retail Landscape?
Flexible work schedules and work-life balance were a thing before the pandemic, but COVID-19 accelerated the work-from-home model. It also pushed it firmly into the public's psyche that finding balance in the workplace should be a priority, particularly for women.
On this episode of Retail Refined, Host Melissa Gonzalez talked with Greg Hanover, CEO of Liveops, a leader and pioneer in the virtual contact center space. They have pushed the ideas of flexible workforces and crowdsourcing serving enterprise organizations in customer care and sales.
As the economy opens back up, companies are…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.