Latest / DEWA Podcasts / DEWA becomes first government entity in the UAE to adopt Microsoft 365 Copilot Cowork • The move aims to enhance productivity and empower the workforce

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DEWA becomes first government entity in the UAE to adopt Microsoft 365 Copilot Cowork • The move aims to enhance productivity and empower the workforce · DEWA Podcasts

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  Welcome to our podcast, where we explore cutting
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  -edge advancements in technology. Today, we're
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  discussing a groundbreaking initiative by the
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  Dubai Electricity and Water Authority, or DEWA,
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  as they've become the first government entity
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  in the UAE to adopt Microsoft 365 Copilot Cowork.
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  That's right. This major step not only underscores
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  DEWA's leadership in AI adoption, but also aims
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  to enhance productivity and empower the workforce.
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  It's a digital colleague that supports complex
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  tasks across Microsoft 365 applications, making
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  the work environment smarter and more efficient.
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  We work in line with the vision of His Highness
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  Sheikh Mohammed bin Rashid Al Maktoum, Vice President
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  and Prime Minister of the UAE and ruler of Dubai,
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  and the directives of His Highness Sheikh Hamdan
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  bin Mohammed bin Rashid Al Maktoum. Crown Prince
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  of Dubai, Deputy Prime Minister and Minister
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  of Defense of the UAE, and Chairman of the Executive
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  Council of Dubai, to make Dubai the world's most
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  future -ready city. We are proud that Diwa is
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  the first government entity in the UAE to deploy
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  agentic AI models within its operations. Adopting
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  Microsoft 365 Copilot Cowork marks a key milestone
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  in embedding agentic AI as an execution -focused
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  tool that supports employees in accelerating
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  task completion, enhancing data -driven decision
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  -making, and enabling our workforce to focus
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  on high -value strategic activities. This helps
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  to reduce operational costs, streamline processes,
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  and deliver faster, more efficient services,
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  while reinforcing Dubai's position as a global
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  benchmark in adopting AI applications, said His
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  Excellency Saeed Mohammed Altair, MD and CEO
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  of Diwa. It's impressive how Diwa's journey with
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  AI began in 2017, making them one of the global
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  pioneers in AI solutions for improving operational
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  efficiency and enhancing customer experience.