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Latest / The Dentalpreneur Podcast w/ Dr. Mark Costes

2630: The Difficult Conversations Your Team Needs You to Have

On today's episode, Dr. Mark Costes and the DSI coaching team recap day-one hot seats at the recent Mastermind in October, highlighting difficult conversations, team development, and underused coaching resources. They discuss how recorded training, structured onboarding, and clearer financial reporting can help owners support their teams more effectively. The conversation then turns to two members navigating employee performance and behavior issues that are affecting patient experiences and practice culture.

Through these examples, Mark and the coaches explore how to set specific…

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