Latest / Authentic Living / Manifesting His Dreams with Paul Tobey
Transcript
- 0:31Welcome to authentic living with Roxanne, a global voice Radio.
- 0:36Join Roxanne Derhodge and her thought provoking conversations, the catalyst to live your life
- 0:42to the fullest.
- 0:58Hi, everyone.
- 0:59It's, Roxanne Durgesh of authentic living with Roxanne.
- 1:02So thank you so much for tuning in yet again this week.
- 1:05This week, I have, Paul Toby joining me, on my program.
- 1:10Paul, thanks for coming on.
- 1:12Paul is the founder of Training And Business Pros, and this he it's a Canada's leading
- 1:18digital marketing training company.
- 1:20And, he's been in business, about 11 years, and he works with various different companies,
- 1:27including Oliver Jewelry, Big Country RAW.
- 1:30And, earlier in his career, he he uses the word.
- 1:34He did a pivot, where he moved from, being a a starving artist to, being an entrepreneur and
- 1:42an agent of change.
- 1:43So Paul, that's, quite the interesting, bio there.
- 1:47So tell, tell the listeners a little bit more about you and, kind of your 2 lives like you
- 1:53said to me earlier before we got on air.
- 1:56Thank you for having me.
- 1:59Very quickly, I'm currently the CEO of training business pros, and that's 2 businesses,
- 2:05actually.
- 2:05We are a licensed, training company, dealing, directly with the government in many cases
- 2:12where we qualify for the Canada job grant program.
- 2:15So companies who wanna send their employees to us for really advanced, digital marketing
- 2:20training.
- 2:21That's we can help them.
- 2:23And often, what they ask us for is to build projects for them.
- 2:27So we built a complete digital marketing agency.
- 2:32So we are actually a full service agency with a boatload of staff, of experts for traffic
- 2:38generation, website creation, design, lead capture, advanced conversion strategies and
- 2:46automated CRM marketing.
- 2:48So often what companies do is they say, okay.
- 2:52Build us a system and then train us on how to use it.
- 2:55Does that make sense?
- 2:56Oh, absolutely.
- 2:57Absolutely.
- 2:58And We've been doing, the agency side for about 3 years now.
- 3:02We kind of just filled a a space in the market that it was available for, but going back 11
- 3:08years when we started the training company, we probably trained just over 50,000 people in the
- 3:14last 10 years.
- 3:15So that's a lot of people.
- 3:16And we're proud to have affected the lives of of many people.
- 3:20And I know that your your program is really all about authentic living.
- 3:26And, in addition to digital marketing, we also do personal development courses.
- 3:30We teach people how to speak.
- 3:33We handle, their inside advantage processes, mission, vision, purpose, all those things.
- 3:40But it hasn't always been easy.
- 3:44As you may be aware, if you've ever read anything by Edgar Tole, nothing great can come
- 3:49from no suffering.
- 3:52I had my share of starving artists, stuff.
- 3:57I started playing piano at the age of eight, and never stopped for 35, years.
- 4:03I played 22 years as a professional.
- 4:05I made 8 albums played in 17 different countries Wow.
- 4:10Dated for Juno Awards.
- 4:11Yet most of your audience probably never heard of me.
- 4:14And that's cool.
- 4:16And I really only ever had one goal, and that was to one day play at Carnegie Hall because I
- 4:20asked my music teacher when I was 9 after a whole year taking lessons.
- 4:24I said, you know, all my friends are out playing baseball in soccer and hockey because I
- 4:29grew up in Branford, Ontario with Wayne Gretzky.
- 4:32So we learned to play hockey.
- 4:34That's when I learned that that's probably not a good career choice when you play with Wayne
- 4:38Reskeys is so you take up music.
- 4:41And I asked my teacher.
- 4:42I said, well, if I'm gonna do this thing, I'm I'm gonna need some type of motivation, some
- 4:48type of goal.
- 4:48And he said, well, it's always been considered a really important goal for a pianist to one
- 4:53day play at Carnegie Hall.
- 4:55And I said, well, Mister Perry, how do I get there?
- 4:57And he said, practice practice practice.
- 5:00And I practice my tail off for a very long time, and I never got within spitting distance
- 5:06of Carnegie Hall.
- 5:08Until, I I left the music business about 14 years ago.
- 5:15And there was a bunch of reasons for that, not the least of which was I lost my recording
- 5:20contract, in the aftermath of 911 because Arcadia record is in very close proximity to
- 5:26ground 0.
- 5:28And nobody was running on buying jazz albums.
- 5:30They were all glued to the news waiting for the next plane to maybe hit another city.
- 5:37And, my recording contract evaporated.
- 5:40And as you may know, in the music business without a recording contract, it's very
- 5:45difficult.
- 5:45So my wife and I actually went broke.
- 5:49I'm forty three years old.
- 5:50We moved into my parents' spare bedroom in Perfron, Ontario, just outside of Bradford, and
- 5:55we lived there, for about a year and a half.
- 5:58While my mother was dying of cancer and sort of getting my life back in order.
- 6:04And, just started a business, walked across Spain a couple of times to sort of figure out
- 6:10what I wanted to do with the rest of my life.
- 6:12I don't know if you've ever heard of the community of Santiago.
- 6:15Yes.
- 6:16So I walked I walked that, really learned about end thinking and and picking destinations and
- 6:25being deeply committed to them no matter how many times you get lost or, you know, how many
- 6:30times you get hurt and actually broke my ankle on that journey.
- 6:36You you eventually arrive at your destination.
- 6:38So when I got back to Canada, I just said, okay.
- 6:39Well, I've already done the traditional school system.
- 6:43I had 2 degrees in music, and that didn't really work out so well.
- 6:48So I learned that traditional education kinda gets traditional I'll take non traditional
- 6:53education.
- 6:53And that's when I started learning about a lot of the things that you talk about, authentic
- 6:59living, and the concept of vision and, you know, I think the number one reason why most
- 7:05people took it what they want in life is they don't necessarily know what it is.
- 7:09So I had to pick some new destinations.
- 7:11I had to pick some things I wanted to do be and have in my life that I didn't already have.
- 7:16And I became deeply committed to those things.
- 7:19And here we are, 11, 12 years from the start of that journey.
- 7:25And, I I sometimes don't don't even know how I got here.
- 7:31It went by in a flash.
- 7:34And I I wake up every day.
- 7:36I can't wait to get to work at 8 o'clock in the morning and do what I do and help as many
- 7:41people as I can and It seems to me the more I give out, the more it comes back.
- 7:47And, you know, that's does that answer your questions?
- 7:52Absolutely.
- 7:52So you were it's the El Camino.
- 7:54Is that what you you're referring to, or is it a different?
- 7:57Yeah.
- 7:58So it's called the Community of Santiago.
- 8:00It is
- 8:00Right.
- 8:00Okay.
- 8:02Basically a pilgrimage across Northern Spain from the Pyrenees mountains, through the basque
- 8:08region and through the Misteta plains.
- 8:12Onto Calisia and then to, Santiago to compostela.
- 8:15And then I walked another 90 hundred kilometers to the coast.
- 8:19Called Finney Steyr, called the end of the earth.
- 8:22Back, actually, before the new world was discovered, Feene Steyr, was considered the
- 8:26furthest point west in Europe.
- 8:28So that's why they called it fetus air end of the earth.
- 8:31Wow.
- 8:32So what tell me about that because I'm curious about that.
- 8:35You know, because you go in and you talk to businesses, and a lot of times the disconnect
- 8:40is by between the upper kind of level of management.
- 8:44And they, you know, have this idea of how they see things, and the translation down to the
- 8:51front line becomes disjointed at best.
- 8:54That's probably putting it lightly.
- 8:56It's kinda like plain broken telephone sometimes based on from the senior level all
- 9:00the way to the front line.
- 9:02You now, I I think of your story.
- 9:04Right?
- 9:04Talk about it.
- 9:05Talk about a, I'm gonna say a major pivot where you could have based on having this passion,
- 9:12you know, obviously at eight years old, I think of a passion that we all kind of we're still in
- 9:18that mode where we can dream about anything.
- 9:20You pick it.
- 9:21You learn to become a concert pianist, and it doesn't work out.
- 9:25So you have a lot coming at you when, you know, 911 happens literally.
- 9:29Your your life, like every a lot of people's lives change forever.
- 9:33And you decided to go on this track.
- 9:36So what happened on this track that allowed you to like you said, it it just happened, but, I
- 9:45mean, it sounds like it's a lot more than you took some actual concrete steps, literally, and
- 9:51figuratively, to get where you are or to get to onto the journey to start this new business.
- 9:58So to be clear, Yes.
- 10:00Many people were affected by 911.
- 10:02Many people lost their lives that day.
- 10:04And so my losing my career in comparison is not that big a deal.
- 10:09And what it did do was it allowed me the opportunity to kinda take some time and decide,
- 10:16okay.
- 10:17Here's the way I've been doing things for 20 years as a as an adult.
- 10:22And this is the result that I'm faced with, which is virtual poverty.
- 10:32How do I change that?
- 10:33Because it doesn't feel good as a man to go hunting for moose and bring back squirrels or
- 10:39or bring back the shells up the nuts the squirrels ate and left behind.
- 10:44That's kind of how I was providing for my family, and that doesn't feel very good.
- 10:49So the community of Santiago was an opportunity to just go and really think about all of the
- 10:55things that I had done.
- 10:57And maybe on that journey, and everybody has a different journey, mine was, what do I learn?
- 11:03What what are the things that I need to learn to change my personal and professional outcome.
- 11:08Mhmm.
- 11:09And what I really learned was the concept of deep commitment.
- 11:12Everybody says they're committed.
- 11:15But I'm I think if you wanna manufacture deep commitment, you have to become deeply invested.
- 11:21It's when I became deeply invested in changing, not the world, but changing the world around me
- 11:29by changing one life at a time.
- 11:31So Whether that was helping somebody start up a business, whether that was helping somebody
- 11:35learn to speak, and I trained over 500 speakers in the last 10 years.
- 11:41The most recent ones, like, a month ago, we do train the trainer a couple times a year, and I
- 11:45get speakers from all over the world coming and asking how to engage more with audiences and
- 11:51it's a system that I learned that I kind of teach them.
- 11:55And I I think the biggest lesson was is that this concept of becoming deeply invested when
- 12:02you are, your focus is very clear and focus what you focus on tends to expand.
- 12:08And that's why, you know, even 14 years after leaving the music business, I finally get to
- 12:15play Carnegie Hall.
- 12:16I had nothing to do with my ability to play.
- 12:19It it's a good thing that I could because it would have been a bit of disaster if I if I
- 12:24tried to carnegie all for 22100 people and they all laugh at me because who the heck this guy,
- 12:29but I earned it.
- 12:30I deserved to play there because I was at that level.
- 12:34And I did get a standing ovation after one song from 22100 people, which is pretty incredible
- 12:38if you're thinking.
- 12:39Yes.
- 12:39For sure.
- 12:40But this is you know, these are things that you attract into your life.
- 12:46And I and I often teach this to businesses to answer your question that it's not always about
- 12:52hard work.
- 12:53It's not always about bottom line and physical responsibility.
- 12:59There are if logic and reasons, were the only things you had to create the life that you
- 13:06have, be pretty boring.
- 13:09And then people say, well, that's just not reality.
- 13:12And I say reality is for people that lack imaginations.
- 13:16Mhmm.
- 13:18So you're so when you work with so you have obviously shifted.
- 13:22You went inter like you said, you went internally.
- 13:25You took the time, you know, and you created, this new passion of yours, which is helping
- 13:31people in different in different ways.
- 13:33So when you work with companies, let's say, let's talk about what you know, and Paul's
- 13:38gonna be speaking at, my events, the authentic connection move in this event on June 22nd.
- 13:44So we'd come out and, and, and see Paul speak, and he's been gonna be talking about mission
- 13:50and vision and, connection to the why.
- 13:53So when you work with companies, Paul, like, you know, like you said, if it were all about
- 13:57metrics and bottom lines and outputs, you know, life would, 1st of all, be boring.
- 14:04But how do you connect with owners to get them to see more?
- 14:11Because it you know, some people are very let's use left, right, brain.
- 14:14Right?
- 14:14Some people are very left brained and that they're not seeing the other part of things,
- 14:19and some people are very right brain where they need structures.
- 14:22So a company like yours about, you know, SEO and teaching them all those pragmatic things,
- 14:27probably really, really good, but the left brain person, you know, how do you teach them
- 14:32some of the things that you connected with?
- 14:37Well, you you first have to figure out their behaviors and how did they get to where they
- 14:42are now?
- 14:43And I can think of several examples, and it's often good to to talk about specifics.
- 14:48So, the first one that comes to mind is a company that had inherited the business from
- 14:54their father.
- 14:56They grew up in the business, both sons, the brothers, and they Never wanted for anything.
- 15:03The business was always there.
- 15:04They always worked in it.
- 15:05They never had to find anything else to do.
- 15:08It was a gifted product, and I always say a gifted product is lighter than a gifted pen.
- 15:14And they haven't really they never needed to advertise.
- 15:16They never needed to really do anything except take over a business that was doing well.
- 15:23And when I finally got their call, they were losing Not not losing money, but on a downturn
- 15:32after, you know, 10 years of running the business because they lost a couple of big
- 15:36accounts.
- 15:38And now they don't know what to do because they've never had to do that.
- 15:42They've never had to go and find new business.
- 15:44They've never had to seek out new life and new civilization and boldly go where no one has
- 15:50gone before because it's always been there.
- 15:52Does that make sense?
- 15:54Yes.
- 15:54For sure.
- 15:54So when I sat down with the the brothers, one of the very first things that I asked him.
- 15:58I said, okay.
- 15:58Well, you're at $3,000,000 a year, which is fairly respectable for a company like yours.
- 16:06And you know that you wanna grow, but why do you wanna grow?
- 16:11And where and how big do you wanna get?
- 16:16And how are you gonna go about those things?
- 16:18But but the first question is if we do all of that, what do you want?
- 16:24Like, what do you guys, you know, want?
- 16:27And they literally couldn't answer that question.
- 16:30Mhmm.
- 16:30And I think a lot of that that the vision of the leadership is what creates the mission for
- 16:37the the employees.
- 16:40He's like, well, where are we going?
- 16:42And why are we gonna do that?
- 16:43Why why should I even care?
- 16:45It's not for me, it's not about or for an employee, it's not about just picking up a
- 16:49paycheck.
- 16:50It should be about, well, what what is our 5 year mission?
- 16:54How do we measure our successes?
- 16:56How do I become inspired and motivated to come to work?
- 17:00Right.
- 17:00And when I started with the very basic questions.
- 17:03What do you if we're gonna do this thing?
- 17:07What do you guys want?
- 17:08And we actually had to spend quite a bit of time figuring that out.
- 17:11It turns out that the one guy wanted to be more of a mentor to other people, but the problem is
- 17:16is, like, Well, what do you know, and what have you learned that you can use to mentor other
- 17:20people?
- 17:20How can you get out in the public and speak about those things?
- 17:23So we gotta motivate it from that perspective.
- 17:26The other brother wanted more time for his family.
- 17:29And I said, well, more time.
- 17:30Okay.
- 17:31So here's 5 minutes.
- 17:32There's one.
- 17:32How do you define more time?
- 17:34How do you measure the outcome of your time.
- 17:39So, essentially, we we got very specific about those things.
- 17:42And then I said, okay.
- 17:43Well, if we're gonna do these things, And this is the the type of company that you wanna come
- 17:49to work to every day.
- 17:50We have to create a mission We have to have a 5 year mission, and we have to measure our
- 17:55successes each year so that we can know how far we get, how do we how does mission control
- 18:03change the direction because of an opportunity or a threat?
- 18:08That came out of nowhere.
- 18:09Does that make sense?
- 18:10Yes.
- 18:11Yes.
- 18:11So often we say, okay.
- 18:12Here's where we wanna get, but there's often obstacles in the way or opportunities that
- 18:16present themselves that you need to to leverage.
- 18:19So the mission is, well, where are we going?
- 18:23And but purposes, why are we gonna do that?
- 18:25So just to be clear, I subscribed to the Jim Collins version of vision, mission purpose core
- 18:30value.
- 18:30So mission is where?
- 18:32Purpose is, well, why are we gonna do that?
- 18:35Why do we want this bigger company to do what in our live personally and professionally?
- 18:43And so we had to get very clear on our why.
- 18:46And then finally, core values is the how.
- 18:51Core values is a set of principles and measuring stick for behaviors within the
- 18:57company.
- 18:58And those are the things that you use to hire people for the mission.
- 19:02And those are the things that you use to fire people.
- 19:04If they violate the core values, get them out of there because they're the wrong seat in the
- 19:10wrong spaceship going to the wrong place.
- 19:14Right.
- 19:14Right.
- 19:14And that often one culture killer within an organization can bring down a whole department.
- 19:20And so they did.
- 19:22They adopted these.
- 19:23We created core values.
- 19:24We went to a retreat for 3 days, and we worked senior management, not just the 2 brothers, but
- 19:30their entire senior management team.
- 19:33Here we are 3 years later, we are now approaching 7,000,000 from three and a half,
- 19:42which is pretty darn good.
- 19:44They are already they set a a goal for this year with a 23% increase over last year.
- 19:50Every month so far, we've hit the 23% increase.
- 19:53And more.
- 19:54Wow.
- 19:55That's a
- 19:55that's pretty amazing.
- 19:57So so sometimes it's sometimes people may have it.
- 20:01Like, so in this case, it's a legacy business.
- 20:03It was 2nd generation or 3rd generation, and we know a lot of times the 2nd generation
- 20:07businesses they don't do so well.
- 20:11And but somewhere in there, you were able to kind of connect with them on a deeper level
- 20:16because they were different, obviously, than their, say, their parents just started it
- 20:19before, whoever that started the business.
- 20:23At times, do you find that it's difficult for people to get to their why?
- 20:28When you work with them.
- 20:29Are you finding that most people coming to you are really you know, they're already starting
- 20:34to think about it, but they're not clear.
- 20:37They're maybe the market changing, and they're kinda more, outwardly focused on the output
- 20:42market versus kinda looking at what's what their core values are.
- 20:47We're a digital marketing agency.
- 20:50A lot of times companies come to us for advertising and marketing strategies that give
- 20:56them more leads or make more sales.
- 20:59We often don't approach vision, mission purpose, core values, because either I can tell
- 21:07very quickly that they just flat out wouldn't be open to that.
- 21:11That doesn't mean we don't take them as a client.
- 21:13We have other criteria of who to decide who our clients are as well.
- 21:18Than than just that one thing.
- 21:22If we get into vision with a company leadership, it's usually because they've been
- 21:27with us for a while.
- 21:28Right.
- 21:29We've done other things.
- 21:30We've proved our metal on generating leads.
- 21:34And often that's the the big problem.
- 21:36I can think of another example where a finance company came to us from, Edmonton.
- 21:43And their only goal was to create more leads.
- 21:46So we went from 20 leads a month to 322 in 1 month.
- 21:51Wow.
- 21:51And it imploded the company.
- 21:53Like, literally imploded their entire system.
- 21:56They they got overwhelmed.
- 21:57They weren't closing any leads.
- 21:59And what we figured out was that the people on the mission who were designated to handle the
- 22:05leads weren't salespeople.
- 22:07They were office staff.
- 22:08Who didn't care one Iota, whether the deal closed or not because they had no motivation to
- 22:13close any deals, and they didn't know how.
- 22:15And so we ended up actually firing the entire office staff and hiring one salesperson to
- 22:23replace them.
- 22:24And instead of 322 leads a month, we push a 100 And, their closing ratio is exemplary now
- 22:33because that one person with CRM automation helps a lot.
- 22:39Once we got that going, then the company said, okay.
- 22:42Well, we need to it's going well.
- 22:44We need to grow.
- 22:45How do we grow?
- 22:46And that's when I took them on as a coaching client.
- 22:50Mhmm.
- 22:50And now we meet, two times a month and then, in online just like you and I are doing now.
- 22:58And we meet, four times a year, in person.
- 23:04So they have to fly here to Toronto, or sometimes I go there if they're willing to pay.
- 23:09And, we spend a whole day on planning and often intangible things, not just marketing and sales
- 23:18and fulfillment.
- 23:18Although those are big, big parts of growing companies, we often talk much deeper about
- 23:24where we had anything.
- 23:25Why are we gonna do those things?
- 23:27So tell me a little bit about the the government part of the business.
- 23:30The training part of the business because that's, that sounds interesting.
- 23:34And, just, I'm not sure I know much about it, but I'm just interested in knowing what that's
- 23:40about.
- 23:41So the Canada job grant program was started about 3 years ago with about think it was
- 23:47$1,600,000,000 in the fund.
- 23:50And its goal was to train the Canadian workforce.
- 23:57And support the training of the Canadian workforce for very specific types of training.
- 24:03So companies will apply on behalf of their employees for up to $10,000 and then another
- 24:10$25100 of in kind.
- 24:13Per employee to take our training courses.
- 24:18And, we actually know the numbers on those things.
- 24:23So currently, in the last three years, we've received over a $1,000,000, our company and in
- 24:29grant money for the employees of companies.
- 24:32We're in a bit of a fortunate position in that the things that we train are valuable, but
- 24:38often it's too complex for a a single employee or even group of employees to handle.
- 24:44So what ends up happening is we'll apply the job grant money to training, but we'll all help
- 24:49them build systems and processes well during their training.
- 24:52So it really hands on Mhmm.
- 24:55Here's how to build a landing page.
- 24:56Here's how to install and integrate infusions off into your marketing.
- 25:02And, here's how to pay attention to key performance indicators.
- 25:06And So often it's it's it's one thing just to teach them the the the process of it.
- 25:14It's another thing to to do it in real time based on their business.
- 25:19Right.
- 25:20Absolutely.
- 25:21So that training often takes a group format.
- 25:24For, like, Infusionsoft Academy, or even public speaking training.
- 25:28We've had people apply for grants for those things, but it often is one on one training.
- 25:33Where we're assigning a specific employee to show them a specific strategy on where they're
- 25:41at in their business.
- 25:42We try to customize our trainings for companies, and you know, I from my perspective,
- 25:51it seems to be the one thing that makes us uncommon or different from other marketing
- 25:56agencies.
- 25:56Most marketing agencies just do all the work and keep the client in the dark.
- 26:01We do all the work, show the client everything we're doing, make them smart.
- 26:05Keep the business intelligence in house.
- 26:07And once they're smart enough, we kinda let them fly on their own.
- 26:10Can they come back?
- 26:11I'm sure.
- 26:11When they probably get to another point of, growth in the business because they kind of
- 26:15think, wow, we learned all these things, from Paul and his, and his, colleagues, And now
- 26:22we're at a different level.
- 26:23Well, we need more understanding.
- 26:25We need more training, and we need a bit more guidance.
- 26:28So I would think that's you know, they would come back to, to get that guidance again from,
- 26:33from you versus, like, I'm being being in business.
- 26:36You're right.
- 26:36Like, if I need, something done on social media, you know, I just said it off.
- 26:40I don't learn any of it.
- 26:41Right?
- 26:42And then I think, oh, jeez, how did you do that again?
- 26:44And then I don't have the time and then think, okay.
- 26:46Well, I I I have to source that out again, or the CRM stuff.
- 26:50How do I do that or, you know, the SEO optimization?
- 26:53It's like all that stuff for anybody listening that's an entrepreneur.
- 26:56You get it.
- 26:57It's like, woah.
- 26:57I just gotta you know, kind of keep my head clear so I can focus, which is on speaking and
- 27:02training myself, and not get caught in the weeds.
- 27:05So I could see a company like yours would be beneficial, not just from the training per end,
- 27:11but then to help me, understand in the future, should I need something?
- 27:15How I could kind of work with, or work with my assistant to ensure that, you know, I get what
- 27:19I need to, to move the business up, a level.
- 27:23Yeah.
- 27:23And it's it's very much like that.
- 27:25I mean, the training is often duplicatable.
- 27:30Right?
- 27:30So if we know that a specific, for example, if if you want to do on-site SEO for a web page,
- 27:39that involves specific type of keyword research, specific type of taking those
- 27:44keywords, putting them in the most effective places on a web page, understanding the concept
- 27:50of user experience and how time on page and scroll rates and all those things affect the
- 27:55algorithm, that's often a current state of SEO, which will change and has changed.
- 28:02You know, UXO never used to be part of search engine optimization at all, and now it's a big
- 28:07part of it.
- 28:08So we'll often upgrade those trainings from year to year, but then there's also how does
- 28:14that apply to a specific company?
- 28:16And that's where the one on one training comes in.
- 28:18It's like they they understand the concept, but how do we do specific keyword research based on
- 28:25what we want this particular web page to do how do we attract the right traffic?
- 28:31How do we get them engaged with the page and take the appropriate CTA or or call to action?
- 28:36So it is it is a combination of online portal where they can get videos and, live training
- 28:44with groups and then one one customizations for for companies.
- 28:48Well, and I think as an entrepreneur, you're always you're, you know, you're always into
- 28:52something new.
- 28:53Right?
- 28:53Like, I mean, and then you hear about the next best thing or, you know, it's like, okay.
- 28:57I should do this or I should do that or, like, you know, like, you know, they say you get
- 29:01detracted.
- 29:02You know, I should look into this, and then I've gone off to 5 other things that I
- 29:05supposedly got me started here.
- 29:08And then you're like, I've just lost it, you know, 2 hours of my day because I was tracking
- 29:12down something here, and I don't have the scale after the fact.
- 29:15So I think, you know, what you're describing, I know as an entrepreneur, is helpful because
- 29:19then I could say, okay, what are- what are my goals for the year?
- 29:23You know, you know, how am I gonna get there?
- 29:26When should I stay out of it?
- 29:27When should I outsource it?
- 29:29When should I give it to my assistant?
- 29:31When should I give it to my IT team?
- 29:33Those are all things that I had to learn.
- 29:35Unfortunately, really harshly, Paul, to be honest with you, I'm sure a lot of people,
- 29:40coaches, or business owners on the line, would probably say the same.
- 29:44And then you, you'll, you end up at the end of the day, it ended up costing a lot of money
- 29:49because it's my time.
- 29:50Right?
- 29:51Well, if you if you give Google AdWords 3000 bucks spend, they'll spend it.
- 29:56And you may get nothing in return because you didn't necessarily know how to track
- 30:01conversions.
- 30:01You didn't really know how to remarket to that audience because it's easier to get someone
- 30:07back than it is to go find somebody new.
- 30:09You perhaps didn't know how to do copywriting.
- 30:11Your landing page is not that great.
- 30:13I mean, something like if if you're gonna spend money on advertising like Google AdWords, it's
- 30:19it's sometimes best to seek out professional help if you've never done it before because you
- 30:24can blow a lot of money.
- 30:25And, I actually did a radio show, not that long ago, on the 5 top things that you can that that
- 30:35most companies do wrong on AdWords, that will eat up the marketing budget faster than you
- 30:40can, you know, so, technologies change, people's behavior changes, the state of the
- 30:49marketplace changes, there's a lot of things that change, and then there's constants.
- 30:53For example, one of the most popular things that we do is some is, of course, called
- 30:56hypnotic copywriting.
- 30:58Hypnotic.
- 30:59Okay.
- 31:00Hypnotic copywriting.
- 31:01Right.
- 31:01So how do you connect with somebody's subconscious, which is the part of the brain
- 31:05that makes decisions.
- 31:07It's not what they perceive.
- 31:09It's how they filter the perception and how they judge and how they compare.
- 31:16And so the language of hypnotic copywriting, something that I learned from Gary Benciebanca,
- 31:21Joe Vitale, PT Barnum, and a whole bunch of other people, And it's quite a long list, as a
- 31:29student of copywriting, it's one of the most powerful things that their paper has learned
- 31:32how to do.
- 31:32That will never change.
- 31:34And that's something you can apply to any any frontward facing, social media to your your
- 31:41blog posts, so to anything, to, to be able to engage at a an emotionally deeper way versus
- 31:48I've got this, you know, product that I get to push out how do I, but how do I connect to who
- 31:53is my target, audience, you know, and to con connect to them at a level that the people that
- 31:58I want to deal with me, Not not everybody's gonna wanna deal with, me, but how do I connect
- 32:04to the peep right people for the product that I'm offering to the market?
- 32:09Almost everyone, at least in in Canada where I grew up and probably every country, that speaks
- 32:15English took an English course.
- 32:17It does not qualify you to be a copywriter for business.
- 32:21Mhmm.
- 32:21There are templates and strategies and things you absolutely shouldn't do and things you
- 32:29absolutely must do that most people don't know anything about.
- 32:33It's not natural spontaneous combustion sit down and write a web page that converts people
- 32:38into sales.
- 32:39It's not an easy thing to do.
- 32:41It's not natural.
- 32:42And unless somebody decides they're gonna educate themselves on that gonna remain
- 32:46relatively in the dark.
- 32:50I often ask of trainees, 2 things.
- 32:521, how many of you've ever taken a copywriting course for business?
- 32:56No hands go up.
- 32:57And I often ask them, the second thing is how many of you've ever taken a sales course?
- 33:03Answer is almost none.
- 33:05Maybe 1, 2% of a room.
- 33:08And, you know, they put up their hand because they wanna look important or feel important,
- 33:11but when you ask them after So what was the sales course that you took?
- 33:14They couldn't remember the name of it, or it was they they they took it with, you know, the
- 33:181 the 1st day on the job when their boss sat down with them and said, okay.
- 33:21Here's how you sell using this script.
- 33:24Right.
- 33:24Right.
- 33:24That makes sense.
- 33:25That's not a sales course.
- 33:26That's following a script.
- 33:27Does that make sense?
- 33:28Yes.
- 33:28For sure.
- 33:29For sure.
- 33:29Actually taking a sales course at last a week or 2 weeks or stands a year or, you know, these
- 33:36are things that I continuously invest in myself.
- 33:41Mhmm.
- 33:41Because if I'm not willing to invest in myself, who the heck could be willing to invest in me?
- 33:46Absolutely.
- 33:46And, you know, and you're you're talking about things.
- 33:48Like, I've been in sales.
- 33:50You know, and stuff like that.
- 33:51I've been trained, you know, in my executive position in in but can I remember the names of
- 33:56the courses?
- 33:57No.
- 33:57I can't.
- 33:59But again, what are you doing when you're out there in the marketplace?
- 34:01You're you're selling basically your product or yourself, and you have to know how to do it in
- 34:07a way that doesn't put people off, you know, to make people want to connect with you, not, you
- 34:13know, Here, here I am.
- 34:15Would you like to work with me?
- 34:17I mean, and a lot of people do it poorly.
- 34:20So that copywriting thing sounds, very, very interesting.
- 34:24It's something that I think I should learn a little bit more about.
- 34:27I'm sure about the other I'm sure people listening, are thinking the same.
- 34:30So, Paul, so I'm excited to have you at the event.
- 34:35And, obviously, you're gonna bring, you know, a lot of things, to us we're talking about
- 34:40everything in business in reference to how to kind of stay mentally well to, the other end of
- 34:47the spectrum, but you're going to be talking about how do we stay connected to what we're
- 34:51doing, what we're doing.
- 34:52And a lot of business owners, I think sometimes they start off, and they think shift for them,
- 34:57but they don't shift the business accordingly.
- 35:00So I hope that, in them being able to listen to you, they'll be able to gain a better
- 35:06understanding of maybe how to rejig or reposition themselves to, to hit that, you
- 35:12know, the point that they're at in their business.
- 35:16One of the things that I've always tried to do when I speak, I have a format for presentation
- 35:23that is quite in in my experience, most people tell me it's very engaging, but I also wanna
- 35:30make sure that every time I speak, I'm speaking to that audience specifically.
- 35:34So I will probably start off by learning a little bit about the audience and then focusing
- 35:40on the things that that I'm getting feedback for that, can help them.
- 35:46And so they can leave with something very specific to either learn more about.
- 35:50Or actually go and do.
- 35:53I often bring, you know, homework for people to do, right, because if if if I'm speaking for
- 35:59half an hour or 40 minutes or 45 minutes, it's it might be enough time to spire and motivate,
- 36:06but not necessarily enough time to learn anything.
- 36:09Mhmm.
- 36:10And I think inspiration and motivation are great things, but I'm also very systematic
- 36:15about how to see here's how to go and do something that you may not already know how to
- 36:21do.
- 36:21And and and people say, well, I know how to do that.
- 36:24Well, that may be true, but take a look at your current results and ask yourself how well is
- 36:29that system working.
- 36:31So I I bring what's relevant in today's marketplace because I as a constant learner and
- 36:38someone who's never I shouldn't use the word satisfied because I'm I'm very happy with my
- 36:44outcomes, but never completely comfortable with where I'm at from a knowledge perspective.
- 36:53I always wanna learn more, and I always wanna make sure that that knowledge can be applied to
- 36:58most businesses in today's current marketplace.
- 37:01It's funny, you know, just in closing, often what I do with those companies, like the ones
- 37:06that I've made reference to here is because I'm going inside their businesses, inside their
- 37:12heads, and inside their systems and processes, I often learn as much about the things that
- 37:17they're doing well that I can then take and apply those systems and processes to other
- 37:23companies.
- 37:24So it's not just here's all the things that we're gonna do to help you.
- 37:28It's let's look at all the things that you're doing well.
- 37:31Find some areas maybe of optimization or maybe just leave them alone completely, but I need to
- 37:36know about those things because that's going to help.
- 37:40Me decide where are the other areas of optimization.
- 37:43So the things that I learned that they're doing well, we can then just take and apply them to
- 37:47company X Y Z.
- 37:48And that becomes valuable for that company.
- 37:50So you'll learn a lot when you spend time with these people.
- 37:53Absolutely, sir.
- 37:54You're around the successes.
- 37:55You're integrating it.
- 37:56You're the con consummate learner.
- 37:58So you're continually kind of, you know, I I say I heard this term once when I was, being
- 38:05mentored that, sometimes being a a voyeur, really, which is when you go in and you you
- 38:10really just kinda notice.
- 38:12And when you notice, you kinda understand what people are doing well.
- 38:15You'll know the mistakes or seeing the mistakes that they've made.
- 38:18So you need to kinda know to stay away from those lanes, and you keep integrating them over
- 38:22and over again, as a moving object, you know, learning is something that's, you know, we'll
- 38:30do till the day we die.
- 38:31Okay?
- 38:31And you still make mistakes.
- 38:33I mean, don't don't get me wrong.
- 38:34It's it's yeah.
- 38:36You've learned it, but that doesn't necessarily mean it applies to every company and to every
- 38:41situation.
- 38:42Often learn on the fly.
- 38:44But I always say if it's only a mistake if you make it twice.
- 38:48So So
- 38:48try to just do it once and then and then And that's always
- 38:52not always possible, but, you know, you you don't wanna make the same exact mistake twice.
- 38:57So example, right now, we're trying to market a natural deodorant company.
- 39:04And it's a tough market because their product is literally three times the price of something
- 39:11you can buy at Shoppers Drug Mart, but it's paraben free and aluminum free.
- 39:17And people are often skeptical about its effectiveness because it is natural deodorant.
- 39:24So we're currently struggling with the overwhelming competition from companies like
- 39:30Amazon and other deodorant companies for space in AdWords because we certainly can't rank
- 39:37outrank than SEO for every keyword phrase.
- 39:41And so we're we're we're making a lot of mistakes.
- 39:44But through that knowledge, 30 days of running testing, you'll know very quickly if if people
- 39:53don't think 30 days is quick, it's super quick in in marketing world.
- 39:57We'll learn what not to do.
- 40:00Because that specific keyword phrase to landing page just didn't create a conversion.
- 40:06So started with a twin pack, which the company thought would do well, spent,
- 40:11I don't
- 40:11know, 600 bucks, which isn't a lot of money in the online world.
- 40:15On advertising and fell flat.
- 40:17And we Wow.
- 40:18We money gone.
- 40:21So then we're like, okay.
- 40:22And they didn't want our original idea, which was try before you buy.
- 40:26So send them a sample and then convert them long term.
- 40:29So we switch gears to that, and now we have to learn that part of it.
- 40:33We had a couple of conversions yesterday.
- 40:36And so everything is paying attention and making sure you understand the metrics and
- 40:42everything is trackable.
- 40:43So, you know, my my point is is that while we're as smart as we can be having created
- 40:52successes for other companies that doesn't necessarily apply to every business, every
- 40:58situation.
- 40:58Right.
- 40:58So, of course,
- 40:59of course.
- 41:00I'm I'm sure you have audiences that are sitting there thinking, oh, yeah, Paul.
- 41:02That's just your way of saying that it doesn't always work.
- 41:06No.
- 41:06That's not my my point at all.
- 41:07My point is it does always work.
- 41:09Just needs some time in its own good time.
- 41:11Right.
- 41:12Right.
- 41:12You know what I mean?
- 41:13Yeah.
- 41:13And, you know, I'm I'm gonna speak to you and I'm like, oh my goodness.
- 41:16I have so much to learn This is, as I listen to some of the things, and I know I know some of
- 41:20it, but it's it's, you know, as a business owner, you're constantly learning and wanting
- 41:25to to get better at things.
- 41:26And like you said, you have to just go out there and try your best, get the right
- 41:30assistance.
- 41:32So Paul, if you if anyone listening, wanted to get a hold of you, do you wanna tell them what
- 41:39your your website is or other places on social media where they can get ahold of you.
- 41:44Should they be interested in some of the things that you've been discussing?
- 41:47Yeah.
- 41:48You know, I'm always very open to conversations with companies, especially people who've
- 41:55they're in a specific place in their business, and they don't necessarily know what to do
- 41:59next.
- 41:59I can tell you that in 99% of the case, I've been there.
- 42:04If it's if it hasn't been there in my own company and building my own company, it's in
- 42:07there helping somebody else build a company.
- 42:10So finding out exactly what they need and and what they're trying to accomplish is first
- 42:16step.
- 42:16And that often takes a phone conversation.
- 42:18So just give me a call.
- 42:20Call the office at 416-triple 4 Pros 4164447767 or send me an email directly to
- 42:28paul@trainingbusinesspros.com.
- 42:30Can always visit the website training businesspros.com.
- 42:33There's information there about our services and our training.
- 42:37But I prefer just to just to make an an online meeting very much like we're having.
- 42:43But
- 42:43I can learn because I I can't help, but I can't help a company if I don't know what they need.
- 42:47Absolutely.
- 42:48It's certainly not a one size fits all solution.
- 42:50You need to meet you need to get a sense of them and then, understand what their needs are
- 42:54and then figure out what would be the next logical step and, whether it's a fit too,
- 42:59obviously, for working with a company.
- 43:01Well, Paul, this has been, really, really great.
- 43:04I not realize how many things I need to, understand maybe not getting right in, but to
- 43:09understand in order to take my business to the next level.
- 43:13I look forward, you know, to, presenting with you at my event on June 22nd.
- 43:20We're at, the Sanman Hotel 5400 Dixie Road in Mississauga.
- 43:25If you're interested in tickets, please reach out to me directly.
- 43:29And, I can be reached 289-929-0131 online.
- 43:34You can go to, roxanderhodge.comforward/authentic Connection
- 43:39Movement2018 And that will take you right to the tickets, and there are still some tickets
- 43:44available.
- 43:45And, we're doing some deals on the tickets, and we would love to have you come out and, meet us
- 43:51and gain from all this wisdom.
- 43:53And the one thing that I'm taking away today is hypnotic copywriting.
- 43:59I'm like, that's my I'm gonna I'm gonna have to figure that out, Paul, because I'm like, how
- 44:03much stuff am I putting out there need to learn more about.
- 44:06So, come out, listen to Paul talk about, the whys and how to really, get connected to that
- 44:13whys so you can put out what you need to to the marketplace to to achieve whatever that
- 44:18business goal is that you have for this year.
- 44:21So again, thanks again, Paul, and, to my listeners, thanks for listening in, to update
- 44:27that link with Roxanne.
- 44:28Take care, and we will chat next week.