Latest / Hart & Hustle Podcast
First-Gen Leader, First-Gen Mission: Building Organizations That Meet People Where They Are
Meaghan Arena, VP of Enrollment Management at the University of Southern Maine, shares how she grew enrollment year-over-year while institutions nationally are losing ground — and the leadership philosophy that made it possible.In this conversation, you'll learn:✅ How to build a culture where frontline staff drive strategic improvement — not just leadership✅ Why meeting people where they are (in hours, format, and access) is the highest-leverage retention strategy✅ How to reframe your organization's value when the people you serve are questioning whether they need you at allThis episode is…
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