Latest / Virtual GM - A Hotel Management Podcast
🎧 Episode 34: Property Deep Dive — Inside the Experience at the Waldorf Astoria Grand Wailea (Maui)
In this episode, Cody & Meagan take you inside one of the most iconic luxury resorts in the world—Waldorf Astoria Grand Wailea. Fresh off their trip to Maui, they break down the full guest experience from arrival to departure, sharing what this property gets right—and what independent operators can learn from it.
This isn’t just a review—it’s a masterclass in luxury hospitality, design, and service execution.
🔹 Opening: First Impressions Matter
Cody & Meagan recap why they chose Maui and this property, and dive into that first “wow” moment.
👉 When did it feel like this place was truly…
The skinny
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