Say It Early, Say It Right: Reducing Risk in Senior Care
In this episode of ProAssurance’s Rapid Risk Review podcast, guests Joanne Simmons, Lanette Williams, and Carrie Ermshar discuss the critical role of setting realistic expectations with residents and their families in senior care communities. They emphasize that clear communication and transparency are essential for reducing risk, building trust, and improving care outcomes. The conversation explores key risk management areas—including falls, skin breakdown, and medication management—while underscoring the importance of ongoing family education and engagement. The episode also offers…
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