Latest / Keys To The Shop : Equipping Coffee Shop Leaders
SHIFT BREAK! Challenge and Affirmation: Why You Need Both In Your Coffee Shopp
If we know anything it is that striking a balance in our communication is very difficult. It often feels like we are neglecting affirmation for fear of not addressing issues, or we neglect addressing issues and challenging our staff because we worry about how they will take it. So we stick to simply working a lot and mostly doing both poorly. No more!
Today on Shift Break we will be talking about why you and your staff need challenge and affirmation to both be real and regular practices in the daily work and life of the shop. How we view people and how we speak with and to them has an…
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