Latest / The Breakfast Club / INTERVIEW: Steven Bartlett On ‘The Diary Of A CEO’ Podcast, Work-Life Balance, Why He Picks His Own Guests + More
Transcript
- 0:00Speaker 1: Hold up. Every day I wake up. Wake your ass up.
- 0:03Speaker 2: The Breakfast Club. Y'all finished or y'all done?
- 0:08Speaker 1: Yep, it's the world's most dangerous morning show, The Breakfast Club.
- 0:10Speaker 3: DJ Envy, Jess Hilarious, Charlamagne Tha God. DJ Envy is
- 0:13Speaker 3: not here, but Lauren La Rosa is. And we got
- 0:15Speaker 3: a special guest in the building, man. We talk about
- 0:18Speaker 3: successful podcasters. This guy right here is one of the
- 0:21Speaker 3: most successful podcasters.
- 0:22Speaker 2: In the business.
- 0:23Speaker 3: The number two most listened to host-led podcast ever.
- 0:26Speaker 1: In the world. He has 20 million subscribers on YouTube.
- 0:30Speaker 3: And Forbes said he made a lot of money last year.
- 0:32Speaker 4: Yeah, he was on that one with Charlamagne.
- 0:34Speaker 1: He made a lot of money. Charlamagne made 27. I
- 0:36Speaker 1: think it was in the 40Ms. Oh, okay. I think
- 0:38Speaker 1: it was like 45 million or something like that.
- 0:41Speaker 5: Just look at that.
- 0:42Speaker 4: That's about 75 million sitting over there together.
- 0:44Speaker 1: Steve Bartlett from Diary of a CD.
- 0:46Speaker 2: I know, that's right.
- 0:47Speaker 1: Good morning, sir.
- 0:47Speaker 3: Good morning, Stephen.
- 0:49Speaker 2: Good morning. Thank you for having me. Have you been
- 0:51Speaker 2: talking about making a lot of money last year? Right.
- 0:54Speaker 3: Right.
- 0:54Speaker 2: Okay.
- 0:55Speaker 1: You were top 10, buddy. Mr.
- 0:57Speaker 2: 200 million, yeah.
- 0:58Speaker 1: Over there in that corner, there's a lot of work
- 1:00Speaker 1: going on.
- 1:01Speaker 3: But nah, salute to Steven, man. I really enjoy what
- 1:04Speaker 3: it is that you do. How are you, first of all?
- 1:05Speaker 2: I'm good. I'm good. I've been traveling a lot over
- 1:07Speaker 2: the last couple of weeks, so I'm a bit all
- 1:09Speaker 2: over the place. I spend about 90% of my time, 95%
- 1:12Speaker 2: of my time probably on my business, which is the
- 1:15Speaker 2: media company behind the podcast. And I spend honestly about 5%
- 1:18Speaker 2: of my time on the podcast. So I've been all
- 1:21Speaker 2: over the world in the last 10 days, Australia, Helsinki, Oslo, Amsterdam, Munich, LA,
- 1:26Speaker 2: New York, Nashville. And that's what my life looks like.
- 1:29Speaker 2: It's rolling around with my team on my sort of
- 1:31Speaker 2: remote office. And we're building a bigger sort of media company.
- 1:34Speaker 2: And The Diary of a CEO is one piece of that.
- 1:36Speaker 2: But I'm so happy to be here because I've watched
- 1:38Speaker 2: the show since I was a kid. So these things
- 1:39Speaker 2: are so surreal for me. Being in environments like this,
- 1:42Speaker 2: it's all very, very strange for me.
- 1:44Speaker 3: When you launched Diary of a CEO, did you launch
- 1:46Speaker 3: with the mindset of, okay, I'm going to start this
- 1:49Speaker 3: podcast and a media company, or was it just, I'm
- 1:52Speaker 3: going to start this podcast?
- 1:56Speaker 2: So I, it was 2017. I started it in my bed.
- 2:00Speaker 2: I went to the Apple store, bought a $ 100 microphone,
- 2:02Speaker 2: tried to record it myself. I got this sock and
- 2:04Speaker 2: put it over it because there was coming through the microphone.
- 2:07Speaker 2: I'm sat there at 2 a.m. doing it in GarageBand.
- 2:09Speaker 2: I publish it. Nobody really listens. A couple of years
- 2:12Speaker 2: goes by. 2019, I'm living in New York City, running
- 2:15Speaker 2: my business out here, running the New York office. And
- 2:17Speaker 2: the world shuts down. I resigned from my company. The
- 2:20Speaker 2: company had gone public through this merger. And I asked myself,
- 2:23Speaker 2: what would I do if money no longer mattered? Because 2019,
- 2:26Speaker 2: it no longer mattered to me. So I thought, well,
- 2:29Speaker 2: that podcast I used to do in 2017, I really
- 2:31Speaker 2: enjoyed it. So I said, I'm going to do it
- 2:32Speaker 2: every week. So from 2019, I was doing it as
- 2:35Speaker 2: a hobby. It was my little hobby on the side.
- 2:38Speaker 2: And but I applied the same principles to building business,
- 2:41Speaker 2: to media, to audience, to commercializing media that I'd learned
- 2:45Speaker 2: through my twenties. Through my twenties, I ran a marketing
- 2:47Speaker 2: company that did the marketing for brands like Uber and Apple.
- 2:50Speaker 2: And we worked with Amazon. So it was just taking
- 2:52Speaker 2: those principles of audience and commercialization and team building and
- 2:56Speaker 2: applying it to a podcast. So in that regard, I
- 2:58Speaker 2: had an unfair advantage because through my twenties, I was
- 3:01Speaker 2: building huge audiences of hundreds of millions on the internet.
- 3:04Speaker 2: So it's just, it's those principles I think to audience
- 3:07Speaker 2: building and, I applied it to a hobby that I
- 3:09Speaker 2: had and I had no idea it'd be this, but
- 3:11Speaker 2: I have to say the minute I tried podcasting and
- 3:15Speaker 2: realized it was my Ica guy. I think it's something
- 3:17Speaker 2: I can get good at. I enjoy it. I think
- 3:18Speaker 2: it helps the world. Um, and it's remunerative. I said
- 3:21Speaker 2: to my team, what, six years ago, I said, the
- 3:23Speaker 2: last company I ever build will be a media company.
- 3:26Speaker 2: And I think we need more independent media businesses that, um,
- 3:30Speaker 2: that are, that have a, a different perspective on the world.
- 3:33Speaker 2: And I knew then five years ago that I, that's
- 3:35Speaker 2: what I do. So that's what we do now. We have,
- 3:37Speaker 2: 800 creators on our hosting their shows their podcasts on
- 3:40Speaker 2: our platform we have about 50 that we've signed everybody
- 3:43Speaker 2: from people like you know uh tony robbins and then
- 3:45Speaker 2: we have about almost 10 now where we're basically a
- 3:48Speaker 2: co-founder with them and we build and run their entire
- 3:51Speaker 2: business everything from their production their data science their brand
- 3:54Speaker 2: deals we do it all in-house and we have hundreds
- 3:56Speaker 2: of people full-time building now creative businesses around these creators
- 4:00Speaker 2: so I think we can build what, you know, I
- 4:02Speaker 2: refer to it as like the platform. You think about Disney,
- 4:05Speaker 2: they built a platform for IP. I think our objective
- 4:08Speaker 2: through my company, steven.com, is to do that for creators
- 4:11Speaker 2: that I think no longer need middlemen stood between them
- 4:15Speaker 2: and their potential. I'm glad you said that. I tell
- 4:17Speaker 2: Lauren all the time.
- 4:18Speaker 3: I think me and Jess have had this conversation, but
- 4:20Speaker 3: people always ask me, how do you get on these lists, right? Like,
- 4:24Speaker 3: how do you make all this money in podcasting? You
- 4:26Speaker 3: have to build a business around the podcast.
- 4:29Speaker 2: Exactly. Exactly.
- 4:31Speaker 6: I want to talk about the business behind your platform
- 4:32Speaker 6: that you're talking about, right? Your day-to-day outside of the podcast,
- 4:37Speaker 6: what does that look like from a beginner standpoint before
- 4:40Speaker 6: you have all the shows? The first show you started
- 4:42Speaker 6: after your own show, what was your day-to-day like as
- 4:45Speaker 6: a regimen and how did you build from that show
- 4:47Speaker 6: to scale all these other shows on the network?
- 4:49Speaker 2: So I think you don't want to start a network
- 4:51Speaker 2: unless you've got an edge. Like there has to be
- 4:53Speaker 2: something that you have that's going to give you what
- 4:55Speaker 2: we call in business a moat, i.e. some kind of defendability.
- 4:58Speaker 2: And what people think that the Diovers, so this month
- 5:01Speaker 2: we'll add about 900,000 subscribers on YouTube. Another 200,000 across audio.
- 5:07Speaker 2: We'll do 170 million downloads this month on my show.
- 5:10Speaker 2: That's not because I'm asking better questions. I'm under no illusions.
- 5:13Speaker 2: Like people give me compliments and say, oh, you're a
- 5:15Speaker 2: good interviewer. Not really. I think that's a commodity in
- 5:20Speaker 2: the game of, podcasting, everybody can have AI now and
- 5:23Speaker 2: ask the questions for them. For me, there's a platform
- 5:27Speaker 2: we've built underneath my show, which means that we're able
- 5:30Speaker 2: to kill guesswork. And so I looked at the end-to-end
- 5:33Speaker 2: process of producing media and asked myself quite simply, where
- 5:36Speaker 2: does guessing occur? So when you're thinking about the right
- 5:38Speaker 2: guests for your audience, when you're thinking about the topics
- 5:41Speaker 2: and themes that are most relevant, is there a way
- 5:43Speaker 2: we can use data science to inform, to kill the
- 5:47Speaker 2: inefficiency of guessing? And we built this technology platform underneath
- 5:50Speaker 2: my show, which is, I think, responsible for the success
- 5:53Speaker 2: we've had, both on the production side, but the commercial side.
- 5:55Speaker 2: And that for us was like, right, we've got a
- 5:57Speaker 2: moat now, which is scalable, where I could take a,
- 6:00Speaker 2: you know, one of you guys, put a show on
- 6:02Speaker 2: top of our platform. And I think I would give
- 6:04Speaker 2: you an unfair advantage as it relates to media. The
- 6:06Speaker 2: minute we had that built, that was the moment when
- 6:08Speaker 2: we decided to build a network. And what does that
- 6:11Speaker 2: look like? Honestly, the whole game of business, I've been
- 6:12Speaker 2: doing business, I dropped out of university at 18 years
- 6:14Speaker 2: old after one lecture. The whole game of business is people.
- 6:18Speaker 2: And like, you know, having interviewed the greatest CEOs on
- 6:20Speaker 2: planet earth, whether it's the guys that built Spotify or
- 6:23Speaker 2: Brian from Airbnb or Dara who built Uber, their understanding
- 6:27Speaker 2: of the importance of people on a graph would look
- 6:29Speaker 2: like this. You start your career and think it doesn't
- 6:30Speaker 2: really matter and it's your hard work and you better
- 6:32Speaker 2: have some good ideas. And then it goes up like this.
- 6:35Speaker 2: Like eventually Daniel, like the founder of Spotify was like,
- 6:37Speaker 2: do you know what? People are the most important thing.
- 6:40Speaker 2: So I spend about 30 hours a week just on
- 6:42Speaker 2: interviewing and hiring people because I think everything is downstream
- 6:45Speaker 2: from that. And I wish, but it is like every idea,
- 6:49Speaker 2: every marketing campaign, every deal you get is downstream from
- 6:51Speaker 2: someone like a person that went out and did that
- 6:53Speaker 2: for you. So my, again, my competitive advantage in building
- 6:56Speaker 2: businesses is like, I'm going to spend more hours per
- 6:58Speaker 2: week on trying to find truly exceptional people that I
- 7:01Speaker 2: feel like I might not have a right yet to
- 7:03Speaker 2: hire and ask them to come and join this mission.
- 7:06Speaker 2: That is the, I wish someone told me this, like
- 7:08Speaker 2: when I was 18, 19, 20, I was banging my
- 7:10Speaker 2: head against the wall that like, actually the game is
- 7:12Speaker 2: to go furthest upstream and try and get people that
- 7:16Speaker 2: are so exceptional at what they do to come here,
- 7:18Speaker 2: to the point that you almost can't keep a straight
- 7:20Speaker 2: face when you're speaking to them. Not just successful, right?
- 7:23Speaker 2: I watch a lot of your stuff, and you're big
- 7:25Speaker 2: in the barbershop. Sleuth in my barber tie.
- 7:27Speaker 3: Whenever I go in his barbershop, he always got you.
- 7:29Speaker 3: He got some diary of a CEO episode playing. But
- 7:32Speaker 3: not just successful. You have a lot of emotionally evolved
- 7:35Speaker 3: people on the show. And I think that's what attracts
- 7:38Speaker 3: folks more than anything. Not just the success. People see
- 7:40Speaker 3: this high emotional IQ people have. What's something you've learned
- 7:44Speaker 3: from your guests that you still struggle to apply to
- 7:48Speaker 3: your own life?
- 7:51Speaker 2: So much. It's one thing to sit there and learn
- 7:55Speaker 2: about how to not get triggered and how to not
- 7:58Speaker 2: get in your emotions. But then I'll be on the
- 8:00Speaker 2: weekend and me and my fiance, we might disagree about something.
- 8:04Speaker 2: And I know that neuroscientists tell me to make them
- 8:07Speaker 2: feel heard and understood. But then in the moment, I
- 8:10Speaker 2: can be as fallible as anybody and I can... I
- 8:13Speaker 2: can react to things or I can not, as this
- 8:16Speaker 2: neuroscientist was saying to me, I can like step into
- 8:18Speaker 2: my amygdala too much when I'm, you know, when I'm
- 8:20Speaker 2: in those situations with my fiance. But it's just so
- 8:23Speaker 2: much because you sit there and the world's greatest tell
- 8:25Speaker 2: you how to do it perfectly. And then the mic
- 8:27Speaker 2: turns off and you go back into your own life
- 8:28Speaker 2: and it's a bit of a mess. Like I sat
- 8:30Speaker 2: with Andrew Huberman, who's, you know, who Andrew Huberman is.
- 8:33Speaker 2: And he's like the great neuroscientist that tells you how
- 8:35Speaker 2: to optimize your life completely and I wake up at
- 8:37Speaker 2: 9 a.m. in the morning, 9.30 a.m.
- 8:40Speaker 3: In the morning.
- 8:40Speaker 2: There's no morning routine for me. There's no like turn around,
- 8:42Speaker 2: touch the ground, green juice, gratitude journal. It's always been
- 8:45Speaker 2: like that. I have a chronotype, which they call an ALP.
- 8:48Speaker 2: Chronotypes are, you know, there's basically three different chronotypes and
- 8:52Speaker 2: it represents when in the day you do your best work.
- 8:55Speaker 2: The thinking here is that when we're in tribes, we
- 8:57Speaker 2: didn't all want to sleep at the same time. We
- 8:59Speaker 2: wanted some people up early, some people up late. So
- 9:01Speaker 2: they tell me get up early, look at the sun, blah, blah, blah, blah.
- 9:03Speaker 2: But I've always been a mess in that regard. It's why...
- 9:06Speaker 2: I struggled in school. My attendance in school was 30%.
- 9:09Speaker 2: When I was a kid, I got kicked out of
- 9:10Speaker 2: school because of my attendance. Cause I couldn't focus. I
- 9:12Speaker 2: had ADHD, which I didn't know about. So I say
- 9:15Speaker 2: all this to say that like, I am, you would
- 9:17Speaker 2: be shocked how much of a mess I am in
- 9:19Speaker 2: terms of organization, like doing the things that people say
- 9:23Speaker 2: you should do. But what it's taught me is there's
- 9:25Speaker 2: plenty ways to skin a cat. Do you know what
- 9:28Speaker 2: I mean?
- 9:28Speaker 3: Like there's, People say that, but I've never skinned a
- 9:30Speaker 3: cat once. I don't even know how to be.
- 9:32Speaker 2: First, how do you be skinned a cat? You always
- 9:34Speaker 2: say that. It's actually a terrible phrase. Like, I've never
- 9:37Speaker 2: done it one time. Why do people say that?
- 9:39Speaker 1: I have no idea.
- 9:41Speaker 2: You know, but it's true. There's plenty of ways to
- 9:43Speaker 2: get there. And it's useful to take the pressure off
- 9:46Speaker 2: you to do it like someone else did it. You know, so.
- 9:49Speaker 3: Do you feel like you're better at explaining how to
- 9:51Speaker 3: live than actually living?
- 9:53Speaker 2: Um i think we all are if we're being really
- 9:55Speaker 2: honest i think there's something understanding and action like live
- 9:59Speaker 2: in two separate compartments so you can conceptually understand what
- 10:02Speaker 2: you're supposed to do but then putting that into action
- 10:05Speaker 2: it has to go through a whole nother set of
- 10:07Speaker 2: barriers and your trauma from your your childhood and all
- 10:10Speaker 2: kinds of personal stuff so for sure for sure for sure.
- 10:13Speaker 5: Just on your personal life How the hell do you
- 10:15Speaker 5: have time for your fiance if all you do is travel,
- 10:18Speaker 5: all you do is work? Like you just said 95%
- 10:21Speaker 5: of your time you spend on your business. How do
- 10:24Speaker 5: you have time for just Steven?
- 10:27Speaker 2: It's a great question. Someone told me, I've been with
- 10:29Speaker 2: my fiance now for eight years. So like before the
- 10:32Speaker 2: podcast and all that stuff. And someone once told me
- 10:34Speaker 2: that a rule where if you're going to be away
- 10:38Speaker 2: from them for more than two weeks, everybody goes or
- 10:40Speaker 2: nobody goes. And so this is a rule that we
- 10:42Speaker 2: put in place recently. So what I didn't mention in
- 10:44Speaker 2: all of those stops that I just talked about is
- 10:47Speaker 2: after Perth and Australia, I took two flights to go
- 10:49Speaker 2: down to Bordeaux and have dinner with her and her
- 10:52Speaker 2: family for 24 hours, walk around the streets of Bordeaux
- 10:56Speaker 2: where she's from, meet her dog, her new niece, et cetera,
- 11:00Speaker 2: and then flew back to Munich to carry on my work.
- 11:02Speaker 2: And then the reason I flew back to LA is
- 11:05Speaker 2: to spend two days with her and then flew out
- 11:07Speaker 2: to Nashville, then here. I think as the older I've gotten,
- 11:10Speaker 2: the more I realized that, you know, I've interviewed the
- 11:12Speaker 2: guy who did the longest ever study on human happiness.
- 11:16Speaker 2: And so the studies ran for about a hundred years.
- 11:19Speaker 2: So long, in fact, that they have to pass the
- 11:20Speaker 2: study to new researchers when the old ones pass away.
- 11:23Speaker 2: And the one thing they found that's most causal for
- 11:26Speaker 2: human happiness isn't like the money or the accomplishments or
- 11:28Speaker 2: the podcast, whatever. It is like, do you have a strong,
- 11:31Speaker 2: significant relationship? And in this regard, it was with like
- 11:34Speaker 2: a romantic partner. And that extends life expectancy, improves happiness
- 11:39Speaker 2: more than anything else. So I didn't know this in
- 11:41Speaker 2: my early career. I thought I was just trying to
- 11:43Speaker 2: get it. I was trying to get the Range Rover, the, like,
- 11:45Speaker 2: And in this season of my career, it's so obvious
- 11:47Speaker 2: to me that if it is a priority, then you
- 11:49Speaker 2: should see it in my calendar. Because that's really what
- 11:52Speaker 2: your priorities are. It's like how you allocated your time.
- 11:54Speaker 3: When you call your assistant and be like, hey, could
- 11:56Speaker 3: you make sure that I can be here for my
- 11:58Speaker 3: girlfriend on such and such day?
- 11:59Speaker 4: Fiance.
- 12:00Speaker 2: Fiance, I'm sorry. Fiance, no, no, all the time. And
- 12:03Speaker 2: it's a battle. Again, I'm not perfect. She'd say that
- 12:06Speaker 2: I'm trying really hard. And as we move into this
- 12:09Speaker 2: new era where we're trying to have kids and we're
- 12:11Speaker 2: hoping to have a kid soon, It's going to be
- 12:14Speaker 2: another shock to my system. I mean, I don't know
- 12:16Speaker 2: how you guys manage that. If you've got any advice.
- 12:18Speaker 3: I don't.
- 12:19Speaker 5: I'm trying to get some from you.
- 12:20Speaker 2: Christmas last year. Oh, okay.
- 12:23Speaker 1: Oh, my God.
- 12:24Speaker 5: Congratulations. My husband proposed on Christmas as well.
- 12:27Speaker 1: Oh, really?
- 12:28Speaker 4: Yeah.
- 12:28Speaker 5: I'm married now, but like three Christmases ago it is now. No,
- 12:31Speaker 5: two Christmases ago he proposed.
- 12:33Speaker 2: You got some advice for me?
- 12:34Speaker 5: I wish. On making time, you know, and trying to
- 12:38Speaker 5: balance and juggle everything. You hear people say, you know,
- 12:43Speaker 5: work-life balance. Like, what is that? I honestly feel like
- 12:46Speaker 5: it doesn't exist perfectly. You know what I mean? There's
- 12:49Speaker 5: no correct formula for that. Like, you know, it's always
- 12:52Speaker 5: going to be a complicated equation for that.
- 12:55Speaker 2: Something's going to suffer. You've been with your partner a
- 12:58Speaker 2: long time. 28 years. I remember from the interview I
- 13:00Speaker 2: did with you.
- 13:01Speaker 3: Married since 2014.
- 13:03Speaker 2: What advice you got for me? pray bro pray just
- 13:06Speaker 2: pray man i mean.
- 13:07Speaker 3: Really you're doing it but like i just just said
- 13:10Speaker 3: there is no such thing as work-life balance and don't
- 13:11Speaker 3: lie to yourself about that like something is gonna suffer
- 13:13Speaker 3: so it's either gonna be your time with her or
- 13:15Speaker 3: your time with your work so you just gotta make
- 13:17Speaker 3: a decision on you know what you're willing to sacrifice.
- 13:21Speaker 5: That's what it is this is not it's not perfect
- 13:24Speaker 5: like i work here in new york so i live
- 13:27Speaker 5: here right because i do this every day i do
- 13:29Speaker 5: radio every day but my family is in maryland i
- 13:32Speaker 5: have a A two-year-old, you know, I don't see her
- 13:34Speaker 5: every day.
- 13:35Speaker 2: She's Mexican, though. She's fine by herself.
- 13:37Speaker 4: First of all, uh-uh.
- 13:38Speaker 2: She can put things together.
- 13:39Speaker 5: No, he did not. Uh-uh. And what about my 14-year-old?
- 13:43Speaker 1: He black.
- 13:44Speaker 5: What do you think?
- 13:45Speaker 2: Dolly just hit him, too?
- 13:47Speaker 4: What you think?
- 13:47Speaker 5: Yo, uh-uh.
- 13:49Speaker 1: So this is how I get by. Just like this.
- 13:51Speaker 1: Just being funny, making fun of my family.
- 13:53Speaker 2: This is how I get by. Crazy. Can I ask
- 13:56Speaker 2: you a question? Is success a form of addiction? That's
- 14:00Speaker 2: a great question. I often wondered through my early years,
- 14:02Speaker 2: whether I'm like driven or dragged because you people, if
- 14:05Speaker 2: you accomplish something, people give you compliments. And so, and
- 14:08Speaker 2: the more I've sat there with people that are truly
- 14:10Speaker 2: exceptional or anomalies, the, one of the patterns you find
- 14:12Speaker 2: in them is that they often have an anomalous upbringing
- 14:15Speaker 2: of sorts and it can be like a little T trauma,
- 14:17Speaker 2: but it's something that often invalidated them. And then their
- 14:20Speaker 2: success is really the pursuit of like, um, curing the
- 14:24Speaker 2: thing that invalidated them when they were younger. And I
- 14:26Speaker 2: reflect on myself and I go, Hmm, probably. Like, can
- 14:30Speaker 2: I take credit for being driven when as a young man,
- 14:33Speaker 2: we moved, I was born in Africa, in Botswana, moved
- 14:36Speaker 2: to the UK. I have a Nigerian mother. We were
- 14:39Speaker 2: the only black family in the area. There was no,
- 14:42Speaker 2: you know, Plymouth in 1994. In my school, I think
- 14:47Speaker 2: it was about 2000 people. It was just me and
- 14:48Speaker 2: my siblings that were the only black people really that
- 14:51Speaker 2: I can recall. And then we moved into a middle-class area,
- 14:54Speaker 2: but we struggled with money because of a couple of
- 14:57Speaker 2: decisions we'd made. And so you understand the context of
- 15:01Speaker 2: anything in life by the, you understand the value in
- 15:03Speaker 2: life by the context in which you see it. That's
- 15:06Speaker 2: really like where value comes from. That's where like pretty
- 15:08Speaker 2: comes from. It's an analysis of the environment that pretty
- 15:11Speaker 2: exists within. Or you won't understand like worth from the context.
- 15:16Speaker 2: So in my view, I had a lot of shame
- 15:18Speaker 2: because we were the strange black family. I was chemically
- 15:22Speaker 2: relaxing my hair to try and fit in. I'm wearing
- 15:24Speaker 2: these skinny jeans and listening to like Arctic Monkeys and
- 15:26Speaker 2: the Kooks to try and, And then I thought that
- 15:29Speaker 2: money was the cure to the shame. So if you
- 15:32Speaker 2: look at my 14, 15 years old, I'm doing anything
- 15:34Speaker 2: to try and make some money. I'm doing the vending
- 15:36Speaker 2: machine deal for my secondary school so that we can
- 15:39Speaker 2: make a cut and then I can make money from that.
- 15:41Speaker 2: And I stopped going to school because I'm not interested
- 15:43Speaker 2: in that. I just want to make money. And it
- 15:45Speaker 2: all centers back to feeling a huge amount of shame.
- 15:48Speaker 2: And if you look at my diary at 18 years
- 15:49Speaker 2: old when I dropped out of university, four goals before
- 15:51Speaker 2: I'm 25. And I've published this diary. Make a million pounds,
- 15:55Speaker 2: get a range over sport, get a six pack. Get
- 15:57Speaker 2: a girlfriend.
- 15:59Speaker 1: Don't just skip over the six packs. No, because I'm
- 16:01Speaker 1: still working on it.
- 16:05Speaker 2: But I thought that was life. I thought if I get,
- 16:08Speaker 2: and then I got it before 25. I went from
- 16:11Speaker 2: shoplifting pizzas to getting those things before 25. And it was,
- 16:14Speaker 2: oh my God, like something has lied to me. And
- 16:16Speaker 2: the thing that had lied to me was like my
- 16:17Speaker 2: own shame. And eventually I can stop. I could go
- 16:20Speaker 2: from being dragged to holding the steering wheel and like
- 16:23Speaker 2: driving my life more intentionally, which is when it, you know.
- 16:27Speaker 2: At 2019, I say, what would I do if money
- 16:29Speaker 2: no longer mattered? And I go, a podcast. Because I
- 16:31Speaker 2: just loved it. So- And then you became more successful
- 16:34Speaker 2: than you've ever been.
- 16:34Speaker 6: But then you put your overdrive behind a podcast.
- 16:36Speaker 2: Funny how that happens, isn't it? And again, we have
- 16:38Speaker 2: to define success, which is, you know, once upon a time,
- 16:41Speaker 2: I would have said success was the car or the whatever.
- 16:45Speaker 2: Now success for me has to be, do I wake
- 16:47Speaker 2: up every day and enjoy my life? Do I look
- 16:49Speaker 2: at my calendar and go, oh my God, aren't I
- 16:50Speaker 2: so lucky? Do I have these strong relationships around me? And-
- 16:55Speaker 2: You can say this, but then look at how I
- 16:57Speaker 2: allocate my time. I flew across the planet to spend
- 17:01Speaker 2: a short period of time with one of my close
- 17:04Speaker 2: friends for his birthday in a basement in Manchester dressed
- 17:07Speaker 2: as Will Smith. Because I was actually... friendships are hard, especially,
- 17:11Speaker 2: I think, as a man, as you age. Why were
- 17:13Speaker 2: you dressed as Will Smith?
- 17:13Speaker 5: Because he looked like him a little bit.
- 17:15Speaker 1: It went hard.
- 17:16Speaker 2: Was it hard? No, his birthday was, you have to
- 17:20Speaker 2: dress as, like, TV characters, and I thought... Oh, okay,
- 17:22Speaker 2: we'll see.
- 17:23Speaker 1: I'm like, who's still trying to figure it out? Who's
- 17:26Speaker 1: still trying to figure it out? I was in somebody's
- 17:29Speaker 1: basement dressed as Will Smith.
- 17:30Speaker 2: Yo, shit.
- 17:32Speaker 1: He was dressed as Diddy.
- 17:34Speaker 4: They got you at the party soon. He was like,
- 17:37Speaker 4: no way.
- 17:38Speaker 1: Nobody was dressed as Diddy. Calm down.
- 17:40Speaker 4: In the basement.
- 17:41Speaker 3: So if you stop building your business tomorrow, would you
- 17:44Speaker 3: still know who you are?
- 17:50Speaker 2: Yeah. Someone said to me the other day, they said,
- 17:53Speaker 2: what would you do if someone took everything away from you?
- 17:55Speaker 2: And it was so funny because the first thing that
- 17:56Speaker 2: popped in my mind is you can't take everything away
- 17:58Speaker 2: from you. Because really what I value the most are
- 18:01Speaker 2: the intangible things. It's like the knowledge I've acquired. It
- 18:04Speaker 2: is the experiences that I've had. It's the relationships that
- 18:07Speaker 2: I've built. And I say that when I reflect on
- 18:10Speaker 2: my life, there's kind of these five buckets you fill
- 18:12Speaker 2: throughout your career. The first is knowledge. The second is
- 18:15Speaker 2: your skills. And it's these two buckets are so critical
- 18:18Speaker 2: because they can never be unfilled. people can take the
- 18:20Speaker 2: other three buckets from you. They can take your resources,
- 18:22Speaker 2: your reputation, they can take your network from you, career
- 18:25Speaker 2: earthquakes and fill those buckets. But the things that are
- 18:28Speaker 2: most critical and that actually cascade to fill the other
- 18:30Speaker 2: three buckets are your knowledge and your skills. So you
- 18:33Speaker 2: can take my car, you can take whatever. But the
- 18:35Speaker 2: most important things, the sort of precursors to everything I
- 18:37Speaker 2: value are like untakeable. And so I say this to
- 18:41Speaker 2: young kids who like thinking about how to orientate through
- 18:44Speaker 2: their career is like aim at the untakeable buckets, aim
- 18:46Speaker 2: at the buckets no one can take from you, which
- 18:48Speaker 2: is like what you know and the skills you have
- 18:50Speaker 2: and forego a little bit of like cool and maybe
- 18:54Speaker 2: a little bit of money sometimes, especially early in your
- 18:56Speaker 2: career or even, yeah, like who you get to hang
- 18:58Speaker 2: around with for those two things. So I don't think
- 19:00Speaker 2: people can, I don't think you can take the things
- 19:02Speaker 2: that matter the most from a person because of those buckets,
- 19:06Speaker 2: you can kind of get them back, I guess.
- 19:08Speaker 1: I agree.
- 19:10Speaker 6: But you've gotten to that place so young, right? And
- 19:13Speaker 6: a lot of times, like it takes people some time
- 19:16Speaker 6: and when they get there, that's when they start thinking about, okay,
- 19:18Speaker 6: if I start winding down now because I've understood all this,
- 19:22Speaker 6: what does my life look like? So you're winding down
- 19:25Speaker 6: or stepping back. Do you think about that now a
- 19:28Speaker 6: bit more earlier because you're so young and have gotten
- 19:30Speaker 6: to the point where you know what really matters in
- 19:32Speaker 6: life because you've achieved so many things?
- 19:35Speaker 2: I don't spend a lot of time thinking about stepping back.
- 19:37Speaker 2: I'll be honest, I'm very aware that I could become
- 19:39Speaker 2: a dad very quickly. And when I look at my calendar,
- 19:41Speaker 2: I go, something's got to give. And it's one of
- 19:44Speaker 2: those things, I talk to my fiance about this all
- 19:45Speaker 2: the time, like we can... panic about that, and that
- 19:48Speaker 2: will make us procrastinate. or we can realize that like
- 19:51Speaker 2: the first principal question is do i want to become
- 19:53Speaker 2: a dad do i want to be a good father
- 19:54Speaker 2: do i want to be a present one absolutely does
- 19:56Speaker 2: it matter to me absolutely will i therefore adjust like
- 19:59Speaker 2: i have with everything else in my life like podcasting
- 20:01Speaker 2: you know it takes time my business didn't exist three
- 20:04Speaker 2: four years ago i adjusted and So I want this thing.
- 20:08Speaker 2: I trust our relationship. It's strong enough to make the adjustment.
- 20:11Speaker 2: So that's what I'm thinking about. And on your point
- 20:13Speaker 2: about being successful young, I think one of the most
- 20:16Speaker 2: critical things there is you have to be good at quitting.
- 20:19Speaker 2: I think the reason why, you know, I'm just turned 34.
- 20:22Speaker 2: The reason why you refer to me as being young
- 20:25Speaker 2: and successful is because I've not overstayed my welcome in
- 20:28Speaker 2: situations that didn't serve me.
- 20:29Speaker 6: That's what I admire about you and all the success
- 20:31Speaker 6: that you've had.
- 20:32Speaker 4: When I... I looked at your age when you were
- 20:34Speaker 4: on the list with Charlamagne. I was like, yo, what?
- 20:36Speaker 3: 34, right?
- 20:36Speaker 2: Yeah, we're the same age.
- 20:38Speaker 3: We're the same age.
- 20:39Speaker 4: Yo, you really out here.
- 20:40Speaker 2: So again, I've kind of left clues about this. I
- 20:43Speaker 2: said I got kicked out of school. I stopped going
- 20:45Speaker 2: because I'd realized that it wasn't for me. That wasn't
- 20:48Speaker 2: going to be the path. Went to university for one day.
- 20:50Speaker 2: Started a business. Did that for two years. Quit out
- 20:51Speaker 2: of the blue. Started another business. Got that. Got very big.
- 20:53Speaker 2: Quit out of the blue. And I think often in
- 20:55Speaker 2: life we glamorize starting. Because, you know, if you go
- 20:57Speaker 2: into a gym, I was in the gym yesterday. And
- 21:00Speaker 2: it says on the walls, like, never give up. I
- 21:02Speaker 2: think this is like fundamentally quite toxic advice. Like logically,
- 21:05Speaker 2: the thing you have to do before you start, and
- 21:07Speaker 2: by the way, starting is the thing that gets all
- 21:09Speaker 2: the champagne and the flowers and all that, is you
- 21:10Speaker 2: have to quit something else. Like they're fundamentally interlinked. So
- 21:14Speaker 2: getting good at quitting, I think is a skill that
- 21:16Speaker 2: the guests I sit with in interview have mastered, which
- 21:20Speaker 2: is like, and it all comes down to your relationship
- 21:21Speaker 2: with uncertainty. Because when you quit, sometimes you have to
- 21:24Speaker 2: do it at like 51% certainty of the decision you're making.
- 21:28Speaker 2: This is actually something that Barack, President Obama, I heard
- 21:31Speaker 2: him talk about when I spoke on stage in Sao
- 21:34Speaker 2: Paulo many years ago. He was talking about the biggest
- 21:36Speaker 2: decisions as president of the United States, getting Osama bin
- 21:38Speaker 2: Laden in that compound in Pakistan. And he said, as president,
- 21:41Speaker 2: I have to get to 51% certainty on these big
- 21:44Speaker 2: decisions and then make it with the peace of mind
- 21:46Speaker 2: that I did it with all of the best available information.
- 21:49Speaker 2: And Jeff Bezos, again, who's someone that built Amazon, who
- 21:52Speaker 2: I've studied extensively, talks about how Amazon has to be
- 21:55Speaker 2: the best place on earth to fail. And part of
- 21:57Speaker 2: that is realizing the difference between a type two and
- 21:59Speaker 2: type one decision. Most things in life are type two decisions.
- 22:02Speaker 2: They're doors that if you walk through and you're wrong,
- 22:06Speaker 2: you can come back through. But we treat decisions in
- 22:08Speaker 2: life like type one, irreversible doors. Me leaving university after
- 22:12Speaker 2: one lecture, I could have gone back. Frankly, I could
- 22:15Speaker 2: have gone back to my startup because I was good.
- 22:16Speaker 2: They would have taken me back. And kids come up
- 22:18Speaker 2: to me all the time because they're scared about quitting
- 22:20Speaker 2: because all of these sort of phrases. And the first
- 22:23Speaker 2: thing I'll ask them is like, if you're wrong, can
- 22:24Speaker 2: you go back? If it's type two, you make it quick.
- 22:28Speaker 2: And that means that you can get through life quicker,
- 22:30Speaker 2: I think. So that's a framework that I apply to business,
- 22:32Speaker 2: but also my own life.
- 22:34Speaker 5: I feel like people are more scared now to quit
- 22:37Speaker 5: than any time before because of the economy and how
- 22:40Speaker 5: people don't have money to even sustain living. You know
- 22:44Speaker 5: what I mean? So you got all these people, like
- 22:46Speaker 5: our listeners, for example, they have nine to fives, but
- 22:50Speaker 5: they have things that they're good at, things that they
- 22:51Speaker 5: want to quit. to be entrepreneurs and put like 95%
- 22:54Speaker 5: of their time into a business, but it's like we're
- 22:58Speaker 5: under government right now and it's not really allowing us
- 23:00Speaker 5: economically to do something like that even if we wanted to.
- 23:04Speaker 5: What would you say to those people?
- 23:06Speaker 2: Yeah, I've been there. When I was 18 and I
- 23:08Speaker 2: left university, I called my mom and I said, mom, listen,
- 23:10Speaker 2: I'm dropping out of university. I'm the youngest of four kids.
- 23:12Speaker 2: All of my siblings went to university. And my mom,
- 23:15Speaker 2: she left school in Nigeria at seven, somewhere between seven
- 23:19Speaker 2: and eight years old. So she's still not able to
- 23:21Speaker 2: read and write So you can imagine how that felt
- 23:24Speaker 2: because she sees university as safety and security. And then
- 23:27Speaker 2: her youngest kid is saying, you know, she's basically stood
- 23:30Speaker 2: in my way because she loved me. And she thought
- 23:32Speaker 2: that my safety was getting that education. I say that
- 23:36Speaker 2: because education comes in many forms. And so what happened
- 23:38Speaker 2: to me then for the next two years, didn't speak
- 23:39Speaker 2: to her, went and worked in call centers for immediately.
- 23:43Speaker 2: And I was working night shifts in call centers. When
- 23:45Speaker 2: I got time off, I'd use the evening slot and
- 23:47Speaker 2: their wifi to design my website. I actually got fired
- 23:50Speaker 2: from this one call center called late rooms because I
- 23:52Speaker 2: I'll be honest, they realized I was working too much
- 23:54Speaker 2: on my side thing. And they could listen to my
- 23:57Speaker 2: calls and they realized that I was doing my business.
- 23:59Speaker 2: And that's the reality of it. You have to be practical,
- 24:01Speaker 2: but you do have, it's going to come at a cost.
- 24:03Speaker 2: There's almost nothing in life. There's no free lunch in life.
- 24:05Speaker 2: So you can't have it all. And so for me,
- 24:08Speaker 2: I had to work my evenings and my weekends to
- 24:11Speaker 2: try and build my life raft to get out of
- 24:13Speaker 2: the call centers that I was working in. And that
- 24:15Speaker 2: is often the case for people. Everyone's situation is different.
- 24:17Speaker 2: So you've got to be careful as well, taking advice
- 24:18Speaker 2: from anybody, including me.
- 24:21Speaker 3: Yeah i think what you're describing steve is uh the
- 24:24Speaker 3: loneliness of achievement right like people talk about the sacrifices
- 24:27Speaker 3: required to become successful but they rarely discuss whether those
- 24:30Speaker 3: sacrifices were worth it yeah you know so so what's
- 24:33Speaker 3: something success has cost you that you feel like you
- 24:36Speaker 3: know you can't you can't get back.
- 24:38Speaker 2: It's funny um on this idea of like success and
- 24:41Speaker 2: the cost i asked my producer who's produced the dire
- 24:43Speaker 2: overseer with me since it began he even worked in
- 24:45Speaker 2: my my other company with me i said to him
- 24:47Speaker 2: on air which is has been published i said um Jack,
- 24:51Speaker 2: you know my life better than anybody. You see what
- 24:53Speaker 2: happens when the cameras turn off. Would you like my life?
- 24:56Speaker 2: This guy said no so quickly. It was offensive. I
- 24:59Speaker 2: was thinking, just think about it. He went, no, like
- 25:02Speaker 2: that on camera. And then I was like, follow up question.
- 25:05Speaker 2: Do you think I'm happy? And he said, yes, equally fast.
- 25:09Speaker 2: And it's the same for me. I actually wouldn't like
- 25:11Speaker 2: his life either. And I think- He said the minute
- 25:15Speaker 2: you get out of this chair and you try and
- 25:16Speaker 2: walk across the room, you'll have three people stop you
- 25:19Speaker 2: as you're trying to get to the kitchen. And I
- 25:21Speaker 2: know you haven't eaten lunch today and it's 6 p.m.
- 25:23Speaker 2: And he because he sees what it's like. You have
- 25:25Speaker 2: hundreds of full time employees. You're a bottleneck to everybody.
- 25:28Speaker 2: So he wouldn't like that seven days a week for
- 25:30Speaker 2: whatever reason. And it's not better or worse. It's just
- 25:34Speaker 2: the way that I've chosen my life to be. I
- 25:36Speaker 2: say this because it's important. The success we talk about
- 25:39Speaker 2: is a subjective one. He is successful. I'm successful. We
- 25:42Speaker 2: have different lives and different things make us happy. The
- 25:45Speaker 2: great cost of my life would probably be relationships. It's
- 25:54Speaker 2: harder to have, and they're so important. It's tricky. And peace,
- 25:59Speaker 2: I guess. I probably have less peace. When I was 26,
- 26:05Speaker 2: living in New York, we had about 500 full-time employees
- 26:07Speaker 2: around the world. have 500 employees they have one problem
- 26:11Speaker 2: each a day 365 days in a year you have
- 26:14Speaker 2: like one and a half problems to deal with a
- 26:15Speaker 2: day and you don't and it doesn't doesn't matter if
- 26:18Speaker 2: it's your birthday or christmas or whatever so dealing with
- 26:20Speaker 2: that finding a system to deal with unexpected bs that
- 26:24Speaker 2: occurs out of nowhere when you're 25 whether it's we
- 26:26Speaker 2: got hacked one day and all of our clients were
- 26:28Speaker 2: sent specific personalized abuse about their physical appearance and i'm
- 26:31Speaker 2: 25 and we're off at paintballing with the team and
- 26:34Speaker 2: you have to turn the whole team around and take
- 26:35Speaker 2: them back to the office and then contact all your
- 26:37Speaker 2: clients and you lose 80% of your business in a day. Like,
- 26:39Speaker 2: you know, you have to develop a system for calm
- 26:42Speaker 2: within chaos. You know?
- 26:44Speaker 5: It's like you invite chaos. I feel like you, you're
- 26:47Speaker 5: really good at, like you like that pressure. You like
- 26:51Speaker 5: the chaos. It's like, is that, am I, please tell
- 26:54Speaker 5: me if I'm right or wrong. There's something about it
- 26:56Speaker 5: that gets you going and gets your adrenaline going.
- 26:59Speaker 2: It's interesting. The, um, I learned from a neuroscientist that
- 27:02Speaker 2: your brain adapts to the hardness that you tolerate. There's
- 27:05Speaker 2: this particular part of the brain, which they just discovered
- 27:08Speaker 2: in neuroscience called the anterior mid cingulate cortex. It's this big,
- 27:12Speaker 2: it's inside the middle of everyone's head. And the crazy
- 27:14Speaker 2: thing about this part of the brain is it gets
- 27:16Speaker 2: bigger when you do things you don't want to do.
- 27:21Speaker 2: So not things that are hard, not running the marathon,
- 27:23Speaker 2: which you wanted to do because you're things you actively
- 27:26Speaker 2: resist and then do anyway. And people who have a
- 27:28Speaker 2: bigger part of this brain are then able to do
- 27:30Speaker 2: more things that they resist and didn't want to do.
- 27:32Speaker 2: Younger generations, they report, have smaller anterior mid-singulate cortexes than
- 27:36Speaker 2: their parents. And people that have worse health outcomes also
- 27:40Speaker 2: have smaller ones. So I think it's weird because we
- 27:42Speaker 2: always talked about the willpower muscle. From a neurological perspective,
- 27:46Speaker 2: you do actually adjust to it. And then you're able
- 27:48Speaker 2: to swim at a deeper depth. And so I'm glad
- 27:51Speaker 2: that I have those experiences in my early life that
- 27:54Speaker 2: made me resilient more. I think this is a bit
- 27:57Speaker 2: of a story, but I always think about, I think
- 27:58Speaker 2: it's Roosevelt. He was this young man based in New
- 28:01Speaker 2: York City who was like this skinny young man who
- 28:03Speaker 2: hadn't had any experience. His friends describe him as being very,
- 28:06Speaker 2: you know, quaint and small. And then he comes home
- 28:10Speaker 2: on February 14th one day and his mum is dying
- 28:12Speaker 2: upstairs and his wife, who had just given birth to
- 28:15Speaker 2: his daughter, who had rushed home to meet his daughter,
- 28:16Speaker 2: is dying downstairs. Both of them die. He takes himself
- 28:20Speaker 2: out to the Badlands in America, which is this horrific
- 28:22Speaker 2: environment where it drops to minus 40 degrees. in the
- 28:24Speaker 2: winter and it's excruciatingly difficult and horses diced it up.
- 28:28Speaker 2: He spends two years on saddle, sometimes 18 hours a day,
- 28:32Speaker 2: basically punishing himself because of the grief, comes back to
- 28:35Speaker 2: America after that. And if you read what his friends
- 28:37Speaker 2: say about him, completely different human being. He then becomes,
- 28:41Speaker 2: I think, the youngest ever president in the United States.
- 28:43Speaker 2: At one point when he's leading the charge on the
- 28:45Speaker 2: back of a horse up this hill, he gets shot,
- 28:47Speaker 2: glasses fly off. He says, give me your glasses, puts
- 28:50Speaker 2: them back on and keeps going. He gets shot in
- 28:52Speaker 2: the chest while giving a speech and says, it would
- 28:54Speaker 2: take more than a bullet to kill a bull and
- 28:56Speaker 2: keeps reading his speech. And if you look at his
- 28:59Speaker 2: track record, even in his diary, he points to the
- 29:01Speaker 2: fact that if he had not gone to the bad lands,
- 29:04Speaker 2: he would not have been able to accomplish what he accomplished.
- 29:06Speaker 2: So I often think about that one story and understanding
- 29:09Speaker 2: the brain in this way meant that I reframe the
- 29:11Speaker 2: difficult moments that I go through. And in some degree,
- 29:14Speaker 2: I'm thankful for them because they are setting me up
- 29:16Speaker 2: for a future that I can deal with, you know,
- 29:18Speaker 2: deal with bigger problems and challenges. So yeah, That refrain
- 29:21Speaker 2: has helped me a lot when the storm comes.
- 29:23Speaker 3: That's why I love your show because the brain is
- 29:26Speaker 3: such an interesting thing. I think about the psychology of
- 29:30Speaker 3: wanting more. I think about the environment you come from.
- 29:33Speaker 3: I think about environments that I come from. We didn't
- 29:35Speaker 3: grow up with money, right? So do you believe most
- 29:37Speaker 3: ambitious people are running towards something they want or running
- 29:41Speaker 3: away from something they don't want to feel no more?
- 29:44Speaker 2: Both. If they're being honest, I think I'd be lying
- 29:47Speaker 2: if I said I wasn't. I'd be lying if I,
- 29:49Speaker 2: you know, I try and, again, I interviewed this guy
- 29:52Speaker 2: that talks about status and he says Humans are, we're
- 29:55Speaker 2: built to play status games. Now, when I started in
- 29:58Speaker 2: my career, it was like, how much Louis Vuitton can
- 30:00Speaker 2: I buy? Because that was, in my context, that was
- 30:03Speaker 2: how I rose in status. Billionaires do it with yachts.
- 30:07Speaker 2: They don't wear logos anymore, but they want to compete
- 30:08Speaker 2: on how big their yacht is. The big CEOs are
- 30:11Speaker 2: competing about how big their AI labs are. We play
- 30:14Speaker 2: that game the whole way up because at one point
- 30:15Speaker 2: it meant survival. So I'd be lying if I said
- 30:17Speaker 2: status isn't still a game I'm playing. Like, I want
- 30:19Speaker 2: my podcast to be successful. And I'd like it to
- 30:21Speaker 2: be number one. Like, I don't know. Like in Lion City,
- 30:24Speaker 2: I'd like it to be 17. Number two right now?
- 30:25Speaker 2: We got you.
- 30:26Speaker 5: We got you.
- 30:26Speaker 2: You coming for it. But no, it's true. But then
- 30:28Speaker 2: also I think you have to be intentional because if you're,
- 30:30Speaker 2: it's kind of like sitting in the car in the
- 30:32Speaker 2: morning and if you just hit drive, you're going to
- 30:34Speaker 2: get lost. If you just hit the sat nav, you
- 30:37Speaker 2: never get out the garage. You have to do both.
- 30:40Speaker 2: If you just hit the pedal and drive, you're going
- 30:42Speaker 2: to be lost. But if you just put the sat
- 30:46Speaker 2: nav on the satellite navigation. Oh, satellite. Then you're still
- 30:51Speaker 2: sat in the garage. So you have to do both.
- 30:52Speaker 2: You have to be intentional about direction. And you have
- 30:55Speaker 2: to have the drive. One without the other and you're
- 30:57Speaker 2: lost or you're in the garage.
- 30:59Speaker 6: So your discipline that you have for how consistent your
- 31:02Speaker 6: podcast has had to be, how you build your business
- 31:05Speaker 6: and your schedule, has that always come from you knowing
- 31:08Speaker 6: that intention or have you bumped your head.
- 31:09Speaker 4: A couple of times and you were like, all right,
- 31:11Speaker 4: I got to tighten this up?
- 31:12Speaker 2: Of course I bumped my head a couple of times.
- 31:15Speaker 2: In fact, we have a head of failure. And the
- 31:17Speaker 2: whole point of the head of failure in the experimentation
- 31:18Speaker 2: team is to increase the rate in which we fail.
- 31:21Speaker 4: A head of failure in your business.
- 31:22Speaker 2: Yeah.
- 31:23Speaker 4: Do they focus on your podcast or just the other ones?
- 31:25Speaker 2: All of our shows.
- 31:27Speaker 4: Got you. Oh, I need one of those.
- 31:30Speaker 2: Arguably one of the most important. So the thinking is
- 31:33Speaker 2: that in a world where you're trying to figure out
- 31:35Speaker 2: how to do a podcast, which platforms to use, how
- 31:37Speaker 2: do I do a thumbnail, whatever it is, the answers
- 31:40Speaker 2: at the moment to any of these questions are changing
- 31:43Speaker 2: so quickly that if you listen to futurists like Ray Kurzweil,
- 31:47Speaker 2: he says that if you look at the stats that
- 31:49Speaker 2: he's put out there, If you're like 10 today, by
- 31:51Speaker 2: the age of 60, you'll experience a year's worth of
- 31:53Speaker 2: today's change in about 11 days. If you're 40, by
- 31:55Speaker 2: the age of 60, you'll experience a year's worth of
- 31:57Speaker 2: today's change in about 90 days. I.e., the correct answer
- 32:00Speaker 2: to like how we build these businesses is changing, especially
- 32:03Speaker 2: with AI. So how do I find the right answer
- 32:05Speaker 2: before my competitors? And the question becomes, if you look
- 32:08Speaker 2: through the great founders of our time, they all point
- 32:11Speaker 2: at the same thing. Like I said, Jeff Bezos' 2015
- 32:14Speaker 2: Amazon shareholder letter. It says, Amazon will succeed if we
- 32:17Speaker 2: are the best place on earth to fail. He says
- 32:20Speaker 2: that one in 10 of the experiments they make at
- 32:22Speaker 2: Amazon pay for the graveyard. You probably don't know about
- 32:25Speaker 2: the Fire Phone because it cost them a lot of
- 32:27Speaker 2: money and failed. Or Endless.com. You probably might know about AWS,
- 32:30Speaker 2: which is what most companies are now hosted on. It'll
- 32:33Speaker 2: make them $ 170 billion this year. It's the biggest B2B
- 32:36Speaker 2: company on planet Earth, I believe, or at least it was.
- 32:39Speaker 2: It pays for the entire graveyard. In our business, we
- 32:42Speaker 2: discovered that about two things we do a year, of
- 32:45Speaker 2: all the failings, of all the experiments we run... and
- 32:48Speaker 2: trust me, we run the most crazy, petty experiments you'd imagine,
- 32:51Speaker 2: completely have changed the game for our show. Completely. It's
- 32:56Speaker 2: so extreme, in fact, that even our barista posted in
- 32:58Speaker 2: our experimentation Slack channel, she's a barista that runs the
- 33:00Speaker 2: coffee shop downstairs, saying that she's experimenting with a flat
- 33:03Speaker 2: white versus a mocha latte. And she had the scientific experiment.
- 33:08Speaker 2: She said, I'm going to present them to everyone that
- 33:10Speaker 2: arrives at the office in the morning the same way,
- 33:11Speaker 2: and I'm going to measure which one sells the most.
- 33:13Speaker 2: That's how much we care about experimentation, because failure in
- 33:16Speaker 2: life is feedback. Feedback is knowledge and knowledge is power.
- 33:19Speaker 2: So failure actually is the power of an organism, of
- 33:21Speaker 2: an organization. It is how many times do you learn?
- 33:25Speaker 2: And the problem is we're also scared to run risks
- 33:30Speaker 2: because of what we think failure means, that we don't
- 33:32Speaker 2: learn fast enough. There's never been a more important time
- 33:35Speaker 2: to learn fast enough. I wrote my book a year ago.
- 33:37Speaker 2: It's still not published. you're not gonna get the answers
- 33:39Speaker 2: from my book when the world is changing this quickly.
- 33:41Speaker 2: That's like giving you, if I sat here and gave
- 33:43Speaker 2: people tactics for building a company or media business, like tactics,
- 33:48Speaker 2: it's like giving them a fish. In three months, it
- 33:50Speaker 2: won't work. So the fishing rod is the principle of
- 33:53Speaker 2: increasing your rate of experimentation. And this is what we
- 33:57Speaker 2: do in my company. We test the most, like the
- 34:00Speaker 2: smell of the room when the guest walks in, the
- 34:02Speaker 2: music to play when Charlemagne arrives. We'd research that. The
- 34:05Speaker 2: CO2 levels in the room when I'm doing an interview,
- 34:07Speaker 2: because I have a CO2 monitor right next to me
- 34:09Speaker 2: in every interview because it gets above a thousand parts
- 34:11Speaker 2: per million. It's like drinking a pint of alcohol your
- 34:15Speaker 2: cognitive performance can drop. So everything, we want to find
- 34:17Speaker 2: marginal gains, not big steps forward. We do that through failure.
- 34:20Speaker 2: What was the song that y'all played when I arrived? Actually,
- 34:22Speaker 2: I have to look at the research brief, but it
- 34:24Speaker 2: would have been, trust me, they would have, I can
- 34:26Speaker 2: find it. I'll find it after.
- 34:28Speaker 3: What's your understanding of the relationship between money and happiness?
- 34:33Speaker 3: And the reason I ask is you've interviewed billionaires and
- 34:34Speaker 3: psychologists and spiritual teachers.
- 34:36Speaker 1: You've lost people who've lost everything.
- 34:38Speaker 3: So what is, what's your understanding of a relationship between
- 34:42Speaker 3: money and happiness?
- 34:42Speaker 2: Because you have the money now. You know, a lot
- 34:46Speaker 2: of people say money can't buy happiness, but I don't
- 34:48Speaker 2: know if they've ever had to like shoplift pizzas and shit.
- 34:55Speaker 2: I'm definitely happier now. I have less worry. I don't
- 34:59Speaker 2: know what you're supposed to say, but there becomes a
- 35:02Speaker 2: point where it takes care of your like base level
- 35:05Speaker 2: Maslowian needs of being able to feed yourself and provide
- 35:07Speaker 2: for your family and not have to look down and see.
- 35:09Speaker 2: I remember looking down on my desk every day and
- 35:11Speaker 2: I had my CCJ, which is a county court judgment.
- 35:13Speaker 2: It's like, the closest thing I've ever got to a qualification, CCJ.
- 35:16Speaker 2: And I had two CCJs and there's bailiff letters. And
- 35:21Speaker 2: that was a angst in the back of my head
- 35:23Speaker 2: that meant that I had to play short. And actually
- 35:25Speaker 2: much of the success in life, I think, especially in
- 35:27Speaker 2: the context of business, is having the freedom to play long,
- 35:31Speaker 2: to take bigger risks, to think more long-term. And now
- 35:35Speaker 2: in this season of my life, because I don't worry
- 35:37Speaker 2: about the money part, I'm able to play long, which
- 35:39Speaker 2: paradoxically means you can do things which end up making
- 35:43Speaker 2: you more successful or wealth. Um, so I, I'd, I'd
- 35:46Speaker 2: implore everybody to, you know, to, to really, um, to
- 35:51Speaker 2: get out of the, to do everything they can to
- 35:53Speaker 2: first get out of the, the pressure and the weight
- 35:56Speaker 2: of financial pressures. Um, and this goes back to what
- 36:01Speaker 2: we were saying earlier about like, be careful not to
- 36:03Speaker 2: quit the call center job before you figured out your
- 36:07Speaker 2: life raft. Right. Sometimes we think of them as binaries, like, no,
- 36:10Speaker 2: go for it, go for it. And I hear this
- 36:11Speaker 2: advice to start the business and I go, listen, well,
- 36:14Speaker 2: you do want to make sure your foundation's good, especially
- 36:16Speaker 2: if you've got a family and kids to feed. So, um,
- 36:20Speaker 2: but you know, I'm definitely happier now. Yeah. In that regard.
- 36:26Speaker 5: You do look like Will Smith, yo.
- 36:28Speaker 2: This is why I chose Will Smith. It was the
- 36:30Speaker 2: least effort.
- 36:31Speaker 3: You do.
- 36:32Speaker 6: Yeah.
- 36:33Speaker 2: I put on some like dungarees or something. I can't remember,
- 36:35Speaker 2: but from Fresh Prince.
- 36:36Speaker 5: Yeah.
- 36:37Speaker 2: I see it. You got something?
- 36:42Speaker 4: No, go ahead.
- 36:43Speaker 3: I was going to say, you know, what's something you
- 36:45Speaker 3: believed with absolute certainty when you first started the Diary
- 36:49Speaker 3: of a CEO that you don't even believe in? Hmm.
- 36:53Speaker 2: I thought people were fundamentally very, very different. And I
- 36:56Speaker 2: now believe the opposite. I think the more people you
- 36:59Speaker 2: interview and you go in search of finding these differences
- 37:01Speaker 2: in people, I sit with someone like Charlamagne or I
- 37:03Speaker 2: sit with Michelle Obama or Kamala Harris, you're expecting to
- 37:07Speaker 2: find this huge array of differences, but actually at the
- 37:09Speaker 2: most fundamental level, you find these like fundamental similarities. If
- 37:12Speaker 2: a child goes through this or if a human goes
- 37:14Speaker 2: through this thing, they tend to act like this. This
- 37:16Speaker 2: tends to be the outcome. And the great news for
- 37:19Speaker 2: that is like, no matter what you're going through, it's
- 37:21Speaker 2: not like evidence of your own personal inadequacy. A lot
- 37:24Speaker 2: of it is evidence that you're just like a human,
- 37:26Speaker 2: like everybody else. And the similarities that you find in
- 37:29Speaker 2: the most successful people in the world, or that I
- 37:31Speaker 2: see in myself when I was in that bedroom at
- 37:32Speaker 2: 18 years old, they're like fundamental human stuff. So like
- 37:36Speaker 2: the thing you're going through today might not be evidence
- 37:38Speaker 2: that you are less than in any way. It's actually
- 37:41Speaker 2: evidence that you're just like everybody else. The most fundamental level.
- 37:45Speaker 2: And that was a surprise to me. But it also
- 37:48Speaker 2: has liberated me to... accept myself more and accept my
- 37:53Speaker 2: flaws more because they're all like human flaws, I guess.
- 37:58Speaker 5: And I wanted to ask you about your guests. Do
- 38:00Speaker 5: you pick them or do you have like your team?
- 38:02Speaker 5: Like how do you pick all of these great people
- 38:07Speaker 5: that you sit down and interview?
- 38:09Speaker 2: I pick them. And it goes to something I was
- 38:12Speaker 2: saying earlier, which is success for me is looking at
- 38:14Speaker 2: my calendar for a consistent period in a row and
- 38:17Speaker 2: being excited.
- 38:18Speaker 4: You talk to people you want to talk to.
- 38:19Speaker 2: Yeah. And the other point I said was about long-termism. Now,
- 38:22Speaker 2: if you really, like, I really believe that just extending
- 38:26Speaker 2: the time horizon of your goals is like magic because
- 38:29Speaker 2: it means you make different decisions today. And those decisions
- 38:32Speaker 2: today result in better outcomes. I'll give you a very
- 38:34Speaker 2: simple example. If I gave you an unlimited amount of
- 38:37Speaker 2: bricks and I gave you 60 seconds and I said,
- 38:39Speaker 2: build the tallest tower you can, what you're going to
- 38:41Speaker 2: do is you're going to get the bricks and you're
- 38:42Speaker 2: going to stack them vertically like that. And then if
- 38:45Speaker 2: the wind blows, your tower falls down because you rushed. Now,
- 38:48Speaker 2: if I gave you the same unlimited breaks, but I
- 38:50Speaker 2: gave you a year, the first thing you do is
- 38:52Speaker 2: you probably put them horizontally and start making foundations. And
- 38:56Speaker 2: when the wind blows, your tower is still standing. All
- 38:59Speaker 2: I did was change the time horizon. Same resources. What
- 39:02Speaker 2: I mean by this is I've noticed in business, but
- 39:04Speaker 2: in life generally, you take a longer term time horizon
- 39:07Speaker 2: to whatever you're working on. You actually end up creating
- 39:10Speaker 2: a durable moat, a defense. something that is stronger. And
- 39:14Speaker 2: so the same applies for guest booking, which is I
- 39:16Speaker 2: could have, I'm thinking about a particular name on my
- 39:18Speaker 2: list now that has 170 million followers and is this superstar,
- 39:21Speaker 2: but I'm just like not interested. I don't watch those movies.
- 39:24Speaker 2: I don't know that. I don't just, so if I
- 39:26Speaker 2: say yes, then I'm now on this slippery slope of
- 39:30Speaker 2: waking up in the morning and looking down at my
- 39:32Speaker 2: diary and saying that I have to do something. I
- 39:35Speaker 2: get to do something. I have to do something. And
- 39:38Speaker 2: imagine what the precedence that's, so what's going to happen
- 39:41Speaker 2: is I'm going to quit again. Three years time, I'm
- 39:43Speaker 2: going to go, I hate this life that I've built
- 39:44Speaker 2: for myself. And so I won't be able to go
- 39:46Speaker 2: 30 years, which means I won't be able to compound.
- 39:48Speaker 2: And so my team are well aware. They go, oh,
- 39:50Speaker 2: this puppet, they're so big. I go, listen, long-termism. Play long,
- 39:54Speaker 2: you know? So I pick all my guests, people that
- 39:57Speaker 2: I'm curious about, and it's worked out so far. So
- 40:00Speaker 2: long may that be the case. This is my last question.
- 40:02Speaker 2: It made me think about something when you started talking
- 40:04Speaker 2: about human flaws, right? It made me think, what's the
- 40:06Speaker 2: question you've been avoiding asking yourself because you're afraid of
- 40:11Speaker 2: the answer? It's that question.
- 40:13Speaker 1: Really?
- 40:13Speaker 2: It's literally that question.
- 40:15Speaker 5: Wow.
- 40:15Speaker 2: And I think it's such an important question because it highlights...
- 40:18Speaker 2: maybe the most important area of your like all of
- 40:21Speaker 2: the most important area areas of our life or progress
- 40:23Speaker 2: sits behind like the most difficult question the question that
- 40:26Speaker 2: makes you feel uncomfortable why does it make you feel
- 40:29Speaker 2: uncomfortable oh for good reason there's some kind of dissonance
- 40:32Speaker 2: there or something you're not admitting to yourself um for
- 40:35Speaker 2: me it would be it would be the the like
- 40:40Speaker 2: the fundamental contradiction that i am like we talked about
- 40:42Speaker 2: it earlier but like i i again i really really
- 40:46Speaker 2: know how important when i think about my deathbed and
- 40:48Speaker 2: when i look at the studies on people on their
- 40:49Speaker 2: deathbeds that were done by australian palliative nurse bronnie where
- 40:53Speaker 2: um the single biggest regret are things around like relationships
- 40:56Speaker 2: and not living a life true to themselves and what
- 40:59Speaker 2: i someone said to me the other day like imagine
- 41:01Speaker 2: you're on your deathbed now what will matter in that
- 41:03Speaker 2: moment and i closed my eyes they said it's my
- 41:05Speaker 2: podcast and the only thing that seemed to matter was
- 41:08Speaker 2: who was stood around my bed my my fiance melanie
- 41:12Speaker 2: who'll be my wife and my kids and what they
- 41:15Speaker 2: thought of their father. That's the only thing I cared about.
- 41:17Speaker 2: I wasn't thinking about podcast or I wasn't thinking about
- 41:20Speaker 2: car drove or the jewelry or anything. And so I thought, well,
- 41:22Speaker 2: if that's gonna, if I know that's gonna be true,
- 41:25Speaker 2: then why have I seen Melanie for like, I don't know, six,
- 41:28Speaker 2: seven days this month. Why haven't you done anything about that?
- 41:32Speaker 2: This is the conundrum. And I don't know. I don't know.
- 41:35Speaker 2: And this is, do you know what I think it is?
- 41:37Speaker 2: I think the uncomfortable truth about relationships is at some
- 41:42Speaker 2: level we do take them a little bit for granted,
- 41:44Speaker 2: I think, and they're not urgent. Business is always screaming
- 41:47Speaker 2: at me. It's always here, you know? So you have,
- 41:52Speaker 2: like my businesses, my emails, my notifications, this has happened, Steven, Steven, Steven,
- 41:56Speaker 2: like I said, my colleagues said, if you walk through
- 41:57Speaker 2: the building, three people come up to me and your
- 41:59Speaker 2: relationship is always less urgent. So it's quite a challenge
- 42:03Speaker 2: to try and like make it as urgent, as important
- 42:07Speaker 2: as it relates to your calendar. I'm doing my best
- 42:10Speaker 2: to improve. I think awareness is step one in figuring
- 42:13Speaker 2: it out.
- 42:14Speaker 6: Me shifting that changed how mentally I was able to
- 42:17Speaker 6: like take time to deal with like, am I okay?
- 42:19Speaker 6: Cause my nervous system was always like my family stuff
- 42:22Speaker 6: was so urgent, urgent, urgent. And I didn't think it
- 42:24Speaker 6: should be when I shifted and was like, no, it
- 42:26Speaker 6: should be.
- 42:27Speaker 4: I started being able.
- 42:28Speaker 6: To like breathe and take time to figure out like,
- 42:31Speaker 6: what do I really need to deal with? So I
- 42:32Speaker 6: can deal with the urgencies in business.
- 42:34Speaker 2: Interesting.
- 42:35Speaker 4: Yeah. How did you do that?
- 42:37Speaker 6: I didn't have a choice. Life made that decision for me.
- 42:39Speaker 6: But once I was in it and I got through it,
- 42:41Speaker 6: I was like, I felt so like free and I
- 42:43Speaker 6: could breathe. I was like, this is, I want to
- 42:45Speaker 6: create like this. Like, I don't want to be at
- 42:47Speaker 6: work all tense and crazy and like, yeah. So I
- 42:50Speaker 6: just stayed in that space and I like, I make
- 42:52Speaker 6: it a priority. Like anybody who knows me knows like
- 42:54Speaker 6: family is a priority first for me.
- 42:57Speaker 4: Period. I just did it. I didn't have a choice.
- 43:00Speaker 2: Yeah.
- 43:04Speaker 4: You could do it. Just schedule it like everything else.
- 43:09Speaker 5: You're starting right now, like you said, in the last
- 43:12Speaker 5: 10 days you've been through all this, but you took
- 43:15Speaker 5: two of those 10 days to make it to Melanie.
- 43:18Speaker 5: And I'm sure she appreciates that. What you're doing now,
- 43:21Speaker 5: you're building to a point where you don't have to
- 43:24Speaker 5: be the one on all these planes and all these meetings.
- 43:27Speaker 5: But you don't.
- 43:28Speaker 4: Want to give up.
- 43:29Speaker 6: It feels crazy to give your baby over to somebody
- 43:32Speaker 6: as intimately, probably, like your business as your baby, as
- 43:34Speaker 6: intimately as you do.
- 43:35Speaker 4: You pick all your own guests. You want to talk
- 43:37Speaker 4: to people you want to talk to. I get that.
- 43:38Speaker 2: I was just thinking about it, and I haven't told
- 43:40Speaker 2: anybody this, but a lot of the reason why I
- 43:42Speaker 2: was flying around the world is I had these different
- 43:43Speaker 2: speaking appointments as well. And so what I did, I
- 43:46Speaker 2: realized on the road, I was like, do you know
- 43:47Speaker 2: what I need to do? I need to double my
- 43:49Speaker 2: speaking fee. And do you know what? And so the
- 43:52Speaker 2: problem with this, and I need to make sure that
- 43:55Speaker 2: my team don't tell me about the offers that I get.
- 43:56Speaker 2: Because when you come from 15 years ago, I'm going
- 44:00Speaker 2: into restaurants, I'm putting my hand down the back of
- 44:01Speaker 2: the chair to see if anyone's left change, right? So
- 44:04Speaker 2: that I could eat that day. So when you get
- 44:06Speaker 2: these big numbers come in for offers, you feel guilty
- 44:09Speaker 2: if you don't just go do everything. Because there's a
- 44:11Speaker 2: part of you that's like, you know, it wasn't that
- 44:14Speaker 2: long ago when this didn't exist. So I said to
- 44:15Speaker 2: my team, finally, on the road on this trip, whatever
- 44:17Speaker 2: my speaking fee is now, just double it. And then
- 44:20Speaker 2: I told Melanie. I was like, and she was actually
- 44:22Speaker 2: really happy because it means that I'm going to be
- 44:25Speaker 2: able to. That's not going to change anything.
- 44:28Speaker 1: No, because they're going to pay that shit.
- 44:29Speaker 4: Because I feel like he was expensive and he still goes.
- 44:32Speaker 2: Yeah.
- 44:35Speaker 3: I'll tell you off air, but I get some numbers
- 44:37Speaker 3: that I never thought I would walk away from. But
- 44:39Speaker 3: it's because my time means more. Being with my family
- 44:43Speaker 3: means more. I'm talking about like, I could easily go
- 44:45Speaker 3: here on a random Thursday, fly in, get this money
- 44:48Speaker 3: and fly back, but I'd rather pick my daughter up
- 44:51Speaker 3: from cheerleading practice.
- 44:52Speaker 2: You know what I mean?
- 44:53Speaker 3: I'd rather wake up in my own bed on Friday
- 44:56Speaker 3: morning and not have to rush back and land at
- 44:59Speaker 3: midnight or one o'clock and rush.
- 45:00Speaker 2: To the radio station.
- 45:02Speaker 3: Your time will absolutely mean more than that money, no
- 45:05Speaker 3: matter what the fee is, I promise you.
- 45:08Speaker 2: Yeah, I'm looking forward to becoming a dad.
- 45:11Speaker 5: Oh yeah, when you become a dad, man, you ain't,
- 45:13Speaker 5: all these questions that you ask, all of that shit
- 45:14Speaker 5: going to go out the window. It's just going to
- 45:16Speaker 5: be your, it's going to come automatically to you. That's
- 45:19Speaker 5: your baby that you're talking about. You know, you ain't
- 45:24Speaker 5: even going to have to ask no questions, no nothing
- 45:26Speaker 5: is going to come to you. Like, not everything is
- 45:28Speaker 5: on your baby, on your family.
- 45:30Speaker 2: Trust me.
- 45:30Speaker 4: It'll be beautiful to see.
- 45:32Speaker 3: Listen, Steven, my final quote, never get so busy making
- 45:35Speaker 3: a living that you forget to make a life.
- 45:37Speaker 2: Amen. You know who said that? Dolly Parton.
- 45:39Speaker 3: Really?
- 45:39Speaker 2: You can work nine to five all you want.
- 45:44Speaker 1: That's the lyrics.
- 45:47Speaker 3: Make sure you listen to the Diary of a CEO podcast.
- 45:49Speaker 3: The number two most listened to podcast in the world.
- 45:52Speaker 3: So who doesn't listen to it? It's Stephen Bartlett. It's
- 45:54Speaker 3: The Breakfast Club.