Latest / Illinois Valley - Shaw Local / Ottawa implementing new emergency alert system
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- 0:05Speaker 1: Ottawa implementing new emergency alert system. Written by Tom Collins.
- 0:11Speaker 1: This article is being read by an automated voice brought
- 0:14Speaker 1: to you by Everlett. If you live in Ottawa and
- 0:18Speaker 1: you're tired of getting alerts about water main breaks on
- 0:21Speaker 1: the other side of town, then help is on the way.
- 0:24Speaker 1: Ottawa has a new system with site specific alerts. The
- 0:28Speaker 1: city is phasing out its Nicks alert system, which was
- 0:30Speaker 1: reliable but limited, in favor of the Everbridge three hundred
- 0:34Speaker 1: and sixty system. The big change is geolocation. Now, alerts
- 0:38Speaker 1: about water main breaks only go to affected residents. Previously,
- 0:43Speaker 1: when there was a boil order, for example, all persons
- 0:46Speaker 1: signed up for the program would have received that notification,
- 0:49Speaker 1: said Wendy Brown, nine to eleven supervisor. Now the new
- 0:54Speaker 1: system will be able to take the address you input,
- 0:56Speaker 1: and if the address attached to your phone number is
- 0:59Speaker 1: within the affected area, then only those addresses will be notified.
- 1:03Speaker 1: This will save from unnecessary messages being received. The Ottawa
- 1:07Speaker 1: City Council approved the new system in May. Brown said
- 1:11Speaker 1: the system will be one hundred percent live by September first.
- 1:15Speaker 1: In the meantime, authorities are urging all city residents to
- 1:18Speaker 1: sign up, including all those who are registered with NIXL.
- 1:22Speaker 1: While the data on file with NIXL will automatically transfer,
- 1:26Speaker 1: NIXL didn't record street addresses, and without street address the
- 1:30Speaker 1: Everbridge three hundred and sixty system won't be able to geolocate.
- 1:34Speaker 1: Sign up flyers will be distributed in city water bills
- 1:37Speaker 1: issued in August. Why sign Up, Ottawa Police Chief Mike
- 1:42Speaker 1: Cheathams said the new system includes some features of interest
- 1:45Speaker 1: to residents and business owners alike frauds and scams. These
- 1:49Speaker 1: include fraud alerts. Say a counterfeeder passes a bad one
- 1:53Speaker 1: hundred dollars bill note at a local restaurant, Ottawa Police
- 1:56Speaker 1: will issue an alert to other retail businesses to be
- 1:59Speaker 1: on the lookout for bogus notes. Any consumer scams reported
- 2:03Speaker 1: to Ottawa Police will result in a citywide advisory crime reduction.
- 2:07Speaker 1: Digital notifications will also help Ottawa Police collect crime solving information.
- 2:13Speaker 1: Suppose a child is abducted, Ottawa Police can use Everbridge
- 2:17Speaker 1: three hundred and sixty to ask residents in a certain
- 2:20Speaker 1: neighborhood to check their home surveillance of doorbell cameras. Anybody
- 2:24Speaker 1: who spots a getaway vehicle by its license plate could
- 2:27Speaker 1: help police track the vehicle and recover the child. Personal assessation.
- 2:31Speaker 1: Brown emphasized that residents who sign up are in control.
- 2:35Speaker 1: They can choose which type types of notifications they want
- 2:38Speaker 1: and don't want. If you don't want to get the
- 2:41Speaker 1: weather notifications, then you don't have to get the weather notifications,
- 2:45Speaker 1: she said. You get to determine what kinds of notifications
- 2:49Speaker 1: you want to receive in order to have us best
- 2:51Speaker 1: help you. Cheatham said. Geolocation also reduces the likelihood residents
- 2:57Speaker 1: will disregard a group notification. While weather alerts are pertinent
- 3:00Speaker 1: to everyone, many residents tire of site specific alerts and
- 3:04Speaker 1: eventually ignore most, if not all, incoming texts. You constantly
- 3:09Speaker 1: get notices for boil orders on the north side when
- 3:12Speaker 1: you live on the south side, so you ignore it,
- 3:14Speaker 1: Cheatham lamented. You get used to it not pertaining to you.
- 3:18Speaker 1: Nixl enjoyed a citywide participation rate of fifty percent. Ottawa
- 3:23Speaker 1: Police hope the Everbridge three hundred and sixty reaches a
- 3:26Speaker 1: much higher percentage of households and businesses. Brown specifically urged
- 3:31Speaker 1: residents to reach out to elderly parents and neighbors who
- 3:34Speaker 1: might not be tech savvy Everbridge three hundred and sixty
- 3:37Speaker 1: will reach landline telephones. She said, so a ones time
- 3:40Speaker 1: Assist will ensure that senior citizens get timely information to
- 3:44Speaker 1: any phone mounted to the kitchen wall or perched on
- 3:47Speaker 1: the nightstand. Cheatham emphasized that the NIXEL system was reliable
- 3:52Speaker 1: and positively received by the public. Law enforcement simply decided
- 3:55Speaker 1: there was room for improvement as the technology evolved. The
- 4:00Speaker 1: numbers show that the citizens rely on it and find
- 4:03Speaker 1: it useful and appreciate the information coming to them, he said,
- 4:06Speaker 1: so this is just a way to make small improvements.