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TSTS #20 How to Turn Negative Feedback About Your Business To Your Advantage
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Hurray! We landed on our 20th episode!!
In our 20th episode, I visit with Mike Koehler, owner of Smirk New Media about his company's 10th anniv, online customer service (reply or die), and how our homes will replenish themselves with re-ording products we need.
Mike talks about why businesses should spend more time engaging with customers rather than creating new content all the time. There is a way to turn negative comments to your advantage and Mike talks about how to do that.
Mike Koehler is the founder and chief strategist at Smirk New Media, Oklahoma’s original digital…
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