Latest / Healthcare Leadership Excellence
Episode 10: Listening with Compassion and Curiosity with Dr. Donna Smith
In this episode, I talk with Dr. Donna Smith, President of Franciscan Medical Group and Senior Vice President of Virginia Mason Franciscan Health. She shares with us some of the best leadership practices she has learned over the years such as spending intentional time to get to know her staff and always listening with compassion and curiosity.
Dr. Smith also tackles the topic of emotions and how medical professionals need to be comfortable with emotions if they want to excel in their careers. As she says, “Healthcare is an emotional business because we are dealing with humans”.
In the latter…
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