Latest / Omni Talk Retail / From Shelf Scanning to Fresh Food: Simbe's Complete Store Automation Strategy Explained

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From Shelf Scanning to Fresh Food: Simbe's Complete Store Automation Strategy Explained · Omni Talk Retail

• 0:00
  Welcome
• 0:01
  back,
• 0:01
  everyone.
• 0:01
  This
• 0:01
  is
• 0:02
  Omnitalk
• 0:02
  Retail.
• 0:03
  I'm
• 0:03
  Anne
• 0:03
  Mazinga.
• 0:04
  And
• 0:04
  I'm
• 0:04
  Chris
• 0:04
  Walton.
• 0:05
  And
• 0:05
  we
• 0:05
  are
• 0:05
  here
• 0:06
  coming
• 0:06
  to
• 0:06
  you
• 0:07
  live
• 0:07
  from
• 0:08
  the
• 0:08
  Symbi
• 0:08
  and
• 0:09
  Omnitalk
• 0:09
  booth
• 0:10
  here
• 0:10
  at
• 0:11
  the
• 0:11
  Food
• 0:12
  Expo
• 0:13
  by
• 0:13
  Spartan
• 0:13
  Nash
• 0:14
  standing
• 0:15
  between
• 0:15
  us,
• 0:15
  we
• 0:15
  have
• 0:16
  the
• 0:16
  one
• 0:16
  and
• 0:17
  only,
• 0:18
  the
• 0:18
  Caitlin
• 0:19
  Allen,
• 0:20
  SVP
• 0:20
  of
• 0:21
  market
• 0:21
  at
• 0:22
  Simbe.
• 0:22
  Katelyn,
• 0:24
  welcome
• 0:24
  to
• 0:24
  omnitalk.
• 0:25
  Thank
• 0:25
  you,
• 0:25
  Anne.
• 0:26
  Chris,
• 0:27
  so
• 0:27
  good
• 0:27
  to
• 0:27
  be
• 0:27
  back.
• 0:28
  You
• 0:28
  were
• 0:28
  on
• 0:28
  stage
• 0:29
  today,
• 0:29
  already.
• 0:30
  You're
• 0:30
  doing
• 0:30
  all
• 0:31
  the
• 0:31
  things.
• 0:32
  How
• 0:32
  did
• 0:32
  it
• 0:32
  go?
• 0:33
  It
• 0:33
  was
• 0:33
  so
• 0:33
  fun.
• 0:34
  It
• 0:34
  was
• 0:34
  a
• 0:34
  panel
• 0:34
  on
• 0:35
  women
• 0:35
  in
• 0:35
  retail.
• 0:36
  Very
• 0:37
  important
• 0:37
  topic.
• 0:37
  And
• 0:38
  kudos
• 0:38
  to
• 0:38
  Spartan
• 0:38
  Nash
• 0:39
  for
• 0:40
  spotlighting
• 0:40
  that.
• 0:40
  Yes,
• 0:41
  absolutely.
• 0:42
  Well,
• 0:42
  I
• 0:42
  was
• 0:42
  gonna
• 0:42
  ask
• 0:42
  you
• 0:42
  at
• 0:43
  the
• 0:43
  end,
• 0:43
  why
• 0:43
  don't
• 0:43
  we
• 0:43
  start
• 0:43
  there?
• 0:43
  Why
• 0:44
  don't
• 0:44
  we
• 0:44
  start
• 0:44
  there
• 0:44
  with
• 0:45
  what
• 0:45
  did
• 0:45
  you
• 0:45
  talk
• 0:46
  about
• 0:46
  on
• 0:46
  that
• 0:46
  panel,
• 0:46
  first
• 0:46
  of
• 0:47
  all?
• 0:47
  And
• 0:47
  then
• 0:47
  we'll
• 0:47
  get
• 0:47
  into
• 0:48
  Cymbi
• 0:48
  and
• 0:49
  your
• 0:49
  background
• 0:49
  too.
• 0:49
  But
• 0:49
  why
• 0:49
  don't
• 0:49
  we
• 0:50
  start
• 0:50
  with
• 0:50
  the
• 0:50
  panel
• 0:50
  too?
• 0:50
  Cause
• 0:51
  that's
• 0:51
  important.
• 0:51
  So
• 0:51
  what'd
• 0:51
  you
• 0:51
  hope
• 0:51
  the
• 0:52
  audience
• 0:52
  took
• 0:52
  away?
• 0:53
  Two
• 0:53
  things.
• 0:54
  The
• 0:54
  first
• 0:55
  is
• 0:55
  something
• 0:55
  that
• 0:55
  I
• 0:55
  like
• 0:56
  to
• 0:56
  call
• 0:56
  polite
• 0:56
  bulldozing.
• 0:57
  Okay.
• 0:58
  Never
• 0:58
  heard
• 0:58
  that
• 0:58
  term.
• 0:59
  Which
• 0:59
  is
• 0:59
  the
• 1:00
  fact.
• 1:00
  Is
• 1:00
  this
• 1:00
  your
• 1:00
  own
• 1:01
  term
• 1:01
  or
• 1:01
  this?
• 1:02
  Okay.
• 1:02
  It
• 1:02
  is.
• 1:03
  It's
• 1:04
  the
• 1:04
  fact
• 1:04
  that
• 1:06
  women,
• 1:06
  when
• 1:06
  they
• 1:07
  are
• 1:07
  prepared
• 1:08
  and
• 1:08
  when
• 1:08
  they
• 1:08
  are
• 1:08
  focused
• 1:09
  on
• 1:09
  what's
• 1:09
  really
• 1:09
  good
• 1:09
  for
• 1:09
  the
• 1:10
  business,
• 1:10
  they're
• 1:11
  uniquely
• 1:11
  qualified
• 1:12
  to
• 1:12
  get
• 1:12
  stuff
• 1:12
  done
• 1:12
  in
• 1:13
  a
• 1:13
  way
• 1:13
  that
• 1:13
  is
• 1:13
  good
• 1:13
  for
• 1:14
  building
• 1:14
  relationships
• 1:14
  and
• 1:15
  for
• 1:15
  business
• 1:15
  outcomes.
• 1:16
  So
• 1:16
  that
• 1:16
  was
• 1:17
  the
• 1:17
  first
• 1:17
  concept.
• 1:18
  Okay.
• 1:18
  And
• 1:18
  then
• 1:19
  the
• 1:20
  second
• 1:20
  one
• 1:20
  is
• 1:21
  the.
• 1:21
  The
• 1:21
  best
• 1:21
  advice
• 1:22
  that
• 1:22
  I
• 1:22
  ever
• 1:22
  got.
• 1:22
  Okay.
• 1:23
  Which
• 1:23
  is
• 1:23
  to
• 1:24
  do
• 1:24
  the
• 1:24
  hardest
• 1:24
  thing
• 1:24
  first.
• 1:26
  And
• 1:26
  we
• 1:26
  were
• 1:27
  talking
• 1:27
  about
• 1:27
  how
• 1:27
  easy
• 1:27
  it
• 1:28
  is
• 1:28
  to
• 1:28
  stand
• 1:28
  out
• 1:28
  if
• 1:29
  you
• 1:29
  just
• 1:29
  start
• 1:29
  your
• 1:29
  day
• 1:30
  or
• 1:30
  your
• 1:30
  week
• 1:30
  or
• 1:31
  a
• 1:31
  conversation
• 1:31
  with
• 1:32
  the
• 1:32
  hardest
• 1:33
  thing.
• 1:33
  Yeah.
• 1:34
  And
• 1:34
  think
• 1:34
  about
• 1:34
  all
• 1:35
  the
• 1:35
  procrastination
• 1:36
  and
• 1:36
  dropped
• 1:36
  balls.
• 1:37
  Right.
• 1:37
  You'll
• 1:38
  miss
• 1:38
  as
• 1:38
  a
• 1:38
  result.
• 1:39
  Right.
• 1:39
  Yeah,
• 1:39
  it's
• 1:39
  really
• 1:40
  good.
• 1:40
  Yeah.
• 1:40
  If
• 1:40
  you
• 1:40
  do
• 1:40
  the
• 1:40
  hardest
• 1:41
  thing
• 1:41
  first,
• 1:41
  your
• 1:41
  day
• 1:41
  feels
• 1:42
  like
• 1:42
  a
• 1:42
  success
• 1:42
  already.
• 1:42
  That's
• 1:43
  really,
• 1:43
  really
• 1:44
  good
• 1:44
  advice.
• 1:44
  I've
• 1:44
  never
• 1:44
  thought
• 1:45
  about
• 1:45
  that.
• 1:45
  Huh.
• 1:45
  I
• 1:45
  might
• 1:45
  incorporate
• 1:46
  that
• 1:46
  today.
• 1:47
  All
• 1:47
  right,
• 1:47
  well,
• 1:47
  let's
• 1:47
  start
• 1:48
  off
• 1:48
  now
• 1:48
  with
• 1:49
  Simbi.
• 1:49
  So
• 1:49
  tell
• 1:49
  us
• 1:49
  a
• 1:50
  little
• 1:50
  bit
• 1:50
  about
• 1:50
  Simbi
• 1:51
  for
• 1:51
  those
• 1:51
  maybe
• 1:51
  that
• 1:52
  aren't
• 1:52
  familiar
• 1:52
  with
• 1:52
  us
• 1:52
  or
• 1:53
  maybe
• 1:53
  listening
• 1:53
  to
• 1:53
  us
• 1:53
  for
• 1:54
  the
• 1:54
  first
• 1:54
  time.
• 1:54
  And
• 1:54
  tell
• 1:54
  us
• 1:54
  about
• 1:54
  yourself
• 1:55
  too.
• 1:55
  Sure.
• 1:56
  So
• 1:56
  I
• 1:57
  have
• 1:57
  had
• 1:57
  about
• 1:58
  a
• 1:58
  20
• 1:58
  year
• 1:58
  career
• 1:59
  building
• 1:59
  markets
• 2:00
  for
• 2:00
  disruptive
• 2:01
  technology
• 2:02
  in
• 2:02
  enterprise
• 2:03
  software
• 2:03
  and
• 2:03
  consumer
• 2:04
  platforms.
• 2:04
  And
• 2:04
  then
• 2:04
  now
• 2:05
  Deep
• 2:05
  Tech
• 2:05
  Robotics,
• 2:07
  and
• 2:07
  it
• 2:07
  started
• 2:08
  in
• 2:09
  nonprofit
• 2:09
  healthcare.
• 2:10
  And
• 2:10
  then
• 2:10
  I
• 2:10
  started
• 2:11
  and
• 2:11
  sold
• 2:12
  a
• 2:12
  marketing
• 2:13
  agency
• 2:13
  that
• 2:13
  put
• 2:14
  companies
• 2:14
  like
• 2:14
  Google
• 2:15
  and
• 2:15
  LinkedIn
• 2:15
  on
• 2:16
  the
• 2:16
  map.
• 2:16
  Okay.
• 2:17
  And
• 2:17
  then
• 2:17
  I
• 2:18
  was
• 2:18
  in
• 2:18
  Venture
• 2:18
  very
• 2:19
  quickly
• 2:19
  in
• 2:19
  the
• 2:19
  last
• 2:20
  10
• 2:20
  years
• 2:20
  have
• 2:20
  been
• 2:21
  building
• 2:21
  early
• 2:21
  stage
• 2:22
  and
• 2:22
  technology
• 2:23
  companies
• 2:23
  and
• 2:24
  taking
• 2:24
  some
• 2:24
  of
• 2:24
  them
• 2:24
  to
• 2:25
  public
• 2:25
  offering
• 2:25
  and
• 2:26
  we're
• 2:26
  building
• 2:26
  another
• 2:26
  one.
• 2:26
  That's
• 2:27
  really
• 2:27
  exciting.
• 2:28
  Yeah,
• 2:28
  tell
• 2:28
  us
• 2:28
  about
• 2:29
  it.
• 2:29
  Sure.
• 2:29
  Because
• 2:30
  I
• 2:30
  don't
• 2:30
  know
• 2:31
  how
• 2:31
  anyone
• 2:31
  listening
• 2:32
  could
• 2:32
  not
• 2:32
  know
• 2:32
  about
• 2:32
  Zimbabwe,
• 2:33
  especially
• 2:33
  if
• 2:33
  they
• 2:33
  follow
• 2:33
  us.
• 2:34
  Yes.
• 2:34
  But
• 2:34
  tell
• 2:35
  for
• 2:35
  anyone
• 2:35
  who's
• 2:36
  listening
• 2:36
  for
• 2:36
  the
• 2:36
  first
• 2:36
  time,
• 2:37
  there's
• 2:37
  a
• 2:37
  lot
• 2:37
  of
• 2:37
  new
• 2:37
  first
• 2:38
  time
• 2:38
  listeners
• 2:38
  from
• 2:39
  this
• 2:39
  show.
• 2:39
  So
• 2:39
  tell
• 2:40
  us
• 2:40
  about
• 2:40
  Simbi.
• 2:41
  So
• 2:41
  Simbee
• 2:42
  is
• 2:42
  a
• 2:43
  vertically
• 2:43
  integrated
• 2:44
  physical
• 2:44
  AI
• 2:45
  company
• 2:45
  that
• 2:45
  solves
• 2:46
  a
• 2:46
  problem
• 2:46
  that
• 2:47
  we
• 2:47
  all
• 2:47
  live
• 2:47
  with
• 2:48
  all
• 2:48
  the
• 2:48
  time,
• 2:48
  which
• 2:48
  is
• 2:49
  the
• 2:49
  fact
• 2:49
  that
• 2:49
  the
• 2:49
  things
• 2:49
  that
• 2:50
  we
• 2:50
  want
• 2:50
  to
• 2:50
  buy
• 2:51
  are
• 2:51
  often
• 2:52
  not
• 2:52
  there
• 2:52
  when
• 2:52
  and
• 2:53
  where
• 2:53
  we
• 2:53
  want
• 2:53
  them
• 2:53
  at
• 2:53
  the
• 2:53
  correct
• 2:54
  price.
• 2:55
  And
• 2:55
  so
• 2:56
  we
• 2:57
  work
• 2:57
  with
• 2:57
  the
• 2:57
  largest
• 2:58
  number
• 2:58
  of
• 2:58
  retail
• 2:58
  banners
• 2:58
  in
• 2:59
  the
• 2:59
  world
• 2:59
  to
• 2:59
  digitize
• 3:00
  shelves
• 3:00
  and
• 3:01
  make
• 3:01
  sure
• 3:01
  that
• 3:01
  prices
• 3:02
  are
• 3:02
  accurate
• 3:02
  and
• 3:02
  that
• 3:03
  items
• 3:03
  are
• 3:03
  available
• 3:03
  when
• 3:04
  shoppers
• 3:04
  want
• 3:04
  to
• 3:04
  buy
• 3:04
  them.
• 3:04
  And
• 3:05
  what
• 3:05
  I
• 3:05
  love
• 3:05
  about
• 3:06
  it,
• 3:06
  honestly
• 3:06
  is
• 3:06
  the
• 3:06
  fact
• 3:06
  that
• 3:07
  this
• 3:07
  is
• 3:07
  something
• 3:07
  retailers
• 3:08
  are
• 3:08
  already
• 3:08
  obsessed
• 3:08
  with
• 3:08
  doing.
• 3:09
  Keeping
• 3:09
  their
• 3:09
  promises
• 3:10
  to
• 3:10
  shoppers
• 3:10
  and
• 3:11
  store
• 3:11
  teams
• 3:11
  and
• 3:11
  so.
• 3:12
  Super
• 3:12
  fun.
• 3:13
  Yeah,
• 3:13
  I'll
• 3:13
  say.
• 3:14
  And
• 3:14
  how
• 3:14
  do
• 3:14
  you
• 3:14
  do
• 3:15
  that?
• 3:15
  How
• 3:15
  do
• 3:15
  you
• 3:15
  help
• 3:15
  them
• 3:15
  with
• 3:16
  that
• 3:16
  specifically?
• 3:17
  Yeah.
• 3:17
  So
• 3:18
  in
• 3:18
  2016,
• 3:19
  we
• 3:19
  introduced
• 3:20
  the
• 3:20
  world's
• 3:20
  first
• 3:21
  inventory
• 3:22
  robot
• 3:22
  that
• 3:23
  is
• 3:23
  mobile
• 3:23
  and
• 3:23
  goes
• 3:24
  up
• 3:24
  and
• 3:24
  down
• 3:24
  aisles.
• 3:25
  We
• 3:25
  have
• 3:26
  a
• 3:26
  computer
• 3:26
  vision
• 3:26
  platform
• 3:27
  now
• 3:27
  that
• 3:28
  also
• 3:28
  has
• 3:28
  other
• 3:28
  technology
• 3:29
  that
• 3:30
  helps
• 3:30
  make
• 3:30
  the
• 3:31
  things
• 3:31
  that
• 3:31
  we're
• 3:31
  talking
• 3:31
  about
• 3:31
  possible.
• 3:32
  But
• 3:32
  it
• 3:32
  really
• 3:32
  starts
• 3:33
  with
• 3:33
  the
• 3:33
  robot.
• 3:34
  What.
• 3:36
  So
• 3:36
  what
• 3:36
  brings
• 3:36
  you
• 3:36
  to
• 3:37
  the
• 3:37
  Spartan
• 3:38
  Nash
• 3:38
  conference
• 3:38
  outside
• 3:38
  of
• 3:39
  your
• 3:39
  panel
• 3:40
  and
• 3:41
  showcasing
• 3:41
  Talley?
• 3:42
  Yeah,
• 3:43
  I
• 3:43
  think
• 3:43
  it
• 3:43
  boils
• 3:44
  down
• 3:44
  and
• 3:44
  to
• 3:44
  the
• 3:44
  power
• 3:45
  of
• 3:45
  the
• 3:45
  independents.
• 3:46
  Like
• 3:46
  you
• 3:46
  think
• 3:46
  about
• 3:46
  how
• 3:47
  often
• 3:47
  we
• 3:48
  buy
• 3:48
  things
• 3:48
  that
• 3:48
  we
• 3:48
  need
• 3:49
  or
• 3:49
  maybe
• 3:49
  buy
• 3:49
  things
• 3:49
  just
• 3:50
  because
• 3:50
  we
• 3:50
  buy
• 3:50
  things
• 3:51
  and
• 3:51
  the
• 3:52
  fact
• 3:52
  that
• 3:52
  retail
• 3:52
  is
• 3:52
  the
• 3:53
  largest
• 3:53
  employer
• 3:53
  in
• 3:54
  the
• 3:54
  world.
• 3:55
  It's,
• 3:55
  it's,
• 3:55
  I
• 3:55
  think
• 3:56
  it's
• 3:56
  safe
• 3:56
  to
• 3:56
  say
• 3:56
  that
• 3:56
  retail
• 3:57
  is
• 3:57
  the
• 3:57
  modern
• 3:58
  cornerstone
• 3:59
  of
• 3:59
  or
• 3:59
  the
• 3:59
  cornerstone
• 4:00
  of
• 4:00
  modern
• 4:00
  society.
• 4:01
  And
• 4:02
  you
• 4:02
  know,
• 4:02
  online
• 4:02
  grocery
• 4:03
  is
• 4:03
  here
• 4:03
  to
• 4:03
  stay
• 4:03
  for
• 4:03
  sure.
• 4:04
  But
• 4:04
  there's
• 4:04
  nothing
• 4:04
  like
• 4:05
  going
• 4:05
  into
• 4:05
  the
• 4:05
  friendliest
• 4:06
  store
• 4:06
  in
• 4:06
  town
• 4:06
  where
• 4:07
  you
• 4:07
  know
• 4:08
  everybody's
• 4:08
  names
• 4:09
  and
• 4:10
  they
• 4:10
  know
• 4:10
  that
• 4:10
  special
• 4:11
  brand
• 4:11
  of
• 4:11
  peanut
• 4:11
  butter
• 4:12
  you
• 4:12
  like
• 4:12
  or
• 4:12
  whatever.
• 4:12
  And
• 4:13
  so
• 4:13
  it's,
• 4:14
  it's
• 4:14
  really
• 4:14
  great
• 4:14
  to
• 4:14
  be
• 4:15
  here
• 4:15
  with
• 4:15
  you
• 4:15
  guys
• 4:15
  celebrating
• 4:16
  that
• 4:16
  and
• 4:16
  with
• 4:16
  our
• 4:17
  client,
• 4:17
  Spartan
• 4:17
  Nash
• 4:17
  this
• 4:18
  year.
• 4:18
  Yeah,
• 4:18
  yeah,
• 4:18
  absolutely.
• 4:19
  Yeah.
• 4:19
  It's
• 4:19
  funny,
• 4:20
  you
• 4:20
  know,
• 4:20
  we
• 4:20
  got
• 4:20
  running
• 4:20
  up
• 4:21
  that
• 4:21
  hill
• 4:21
  in
• 4:21
  the
• 4:21
  background
• 4:22
  here
• 4:22
  and
• 4:22
  I
• 4:22
  think,
• 4:22
  you
• 4:23
  know,
• 4:23
  most
• 4:23
  grocers
• 4:23
  feel
• 4:23
  like
• 4:24
  they're
• 4:24
  probably
• 4:24
  running
• 4:24
  up
• 4:24
  a
• 4:25
  hill
• 4:25
  most
• 4:25
  days
• 4:26
  when
• 4:26
  they're
• 4:26
  trying
• 4:26
  to
• 4:26
  do
• 4:27
  their
• 4:27
  business,
• 4:27
  so.
• 4:28
  And
• 4:28
  to
• 4:28
  that
• 4:28
  point,
• 4:29
  you
• 4:29
  guys
• 4:29
  just
• 4:29
  released
• 4:29
  a
• 4:30
  new
• 4:30
  report
• 4:30
  with
• 4:31
  coresight
• 4:31
  research
• 4:31
  on
• 4:32
  the
• 4:32
  manual
• 4:32
  inefficiencies
• 4:33
  that
• 4:33
  are
• 4:33
  plaguing
• 4:34
  grocers.
• 4:34
  What
• 4:34
  were
• 4:34
  some
• 4:35
  of
• 4:35
  the
• 4:35
  big
• 4:35
  takeaways
• 4:35
  from
• 4:36
  that
• 4:36
  report
• 4:36
  for
• 4:36
  our
• 4:36
  audience?
• 4:37
  Yeah,
• 4:38
  so
• 4:38
  second
• 4:38
  annual
• 4:39
  report.
• 4:39
  Second
• 4:40
  annual.
• 4:40
  Okay.
• 4:40
  And
• 4:42
  the
• 4:42
  largest
• 4:43
  finding
• 4:43
  was
• 4:44
  that
• 4:45
  inefficiencies
• 4:46
  in
• 4:46
  the
• 4:46
  store
• 4:47
  impact
• 4:47
  up
• 4:47
  to
• 4:47
  five
• 4:47
  and
• 4:48
  a
• 4:48
  half
• 4:48
  percent
• 4:48
  of
• 4:48
  sales
• 4:49
  every
• 4:49
  year,
• 4:49
  which
• 4:50
  is
• 4:50
  an
• 4:50
  increase
• 4:50
  from
• 4:51
  4.5%
• 4:52
  last
• 4:52
  year.
• 4:52
  So
• 4:52
  it's
• 4:52
  getting
• 4:52
  worse.
• 4:53
  It's
• 4:53
  getting
• 4:53
  worse.
• 4:54
  And
• 4:54
  the
• 4:55
  three
• 4:55
  main
• 4:55
  drivers
• 4:55
  of
• 4:56
  that
• 4:56
  are
• 4:56
  execution,
• 4:57
  gaps
• 4:57
  in
• 4:58
  promotion,
• 4:59
  execution,
• 5:00
  pricing
• 5:00
  accuracy,
• 5:01
  and
• 5:01
  then
• 5:01
  missing
• 5:02
  items
• 5:02
  on
• 5:02
  the
• 5:02
  shelves.
• 5:04
  And
• 5:04
  that's
• 5:04
  obviously
• 5:04
  like
• 5:05
  a
• 5:05
  bad
• 5:05
  thing.
• 5:05
  But
• 5:06
  it
• 5:06
  also
• 5:06
  showed
• 5:07
  that
• 5:07
  retailers,
• 5:08
  in
• 5:08
  the
• 5:08
  very
• 5:09
  resilient,
• 5:09
  innovative
• 5:09
  way
• 5:10
  the
• 5:10
  retailers
• 5:10
  work,
• 5:11
  aren't
• 5:11
  sitting
• 5:11
  still.
• 5:12
  And
• 5:13
  it
• 5:13
  showed
• 5:13
  that
• 5:14
  two
• 5:14
  in
• 5:14
  three
• 5:14
  of
• 5:15
  the
• 5:15
  retailers
• 5:16
  surveyed
• 5:16
  are
• 5:16
  using
• 5:17
  in
• 5:17
  store
• 5:17
  technology,
• 5:17
  that
• 5:18
  investments
• 5:18
  in
• 5:18
  the
• 5:18
  space
• 5:19
  have
• 5:19
  gone
• 5:19
  up
• 5:19
  151%.
• 5:20
  So
• 5:21
  bigger
• 5:21
  problem,
• 5:22
  bigger
• 5:22
  awareness
• 5:22
  and
• 5:23
  a
• 5:23
  lot
• 5:23
  of
• 5:23
  action.
• 5:23
  That
• 5:24
  really
• 5:24
  underscores
• 5:25
  a
• 5:25
  tipping
• 5:26
  point,
• 5:26
  I
• 5:26
  think,
• 5:26
  in
• 5:27
  technology
• 5:27
  that
• 5:27
  we
• 5:28
  see
• 5:28
  inside
• 5:28
  retail
• 5:29
  stores.
• 5:29
  And
• 5:30
  Caitlin,
• 5:31
  we've
• 5:31
  talked,
• 5:31
  you've
• 5:32
  talked
• 5:32
  about
• 5:32
  shelf
• 5:33
  scanning,
• 5:33
  but
• 5:34
  I
• 5:34
  think
• 5:34
  one
• 5:34
  thing
• 5:34
  that's
• 5:35
  really
• 5:35
  been
• 5:35
  top
• 5:35
  of
• 5:36
  mind
• 5:36
  for
• 5:36
  the
• 5:36
  independent
• 5:37
  grocers
• 5:37
  that
• 5:38
  we
• 5:38
  talked
• 5:38
  today
• 5:38
  too,
• 5:39
  is
• 5:39
  this
• 5:40
  the
• 5:40
  pervasiveness
• 5:41
  of
• 5:41
  fresh
• 5:41
  and
• 5:42
  really
• 5:42
  a
• 5:42
  focus
• 5:42
  on
• 5:43
  fresh.
• 5:44
  How
• 5:44
  do
• 5:44
  you
• 5:44
  at,
• 5:44
  Cindy,
• 5:45
  think
• 5:45
  about
• 5:45
  that
• 5:46
  as
• 5:46
  part
• 5:46
  of
• 5:46
  the
• 5:46
  business
• 5:46
  too,
• 5:47
  helping
• 5:47
  out
• 5:48
  independents
• 5:48
  with
• 5:48
  that?
• 5:49
  Yeah,
• 5:49
  it's
• 5:49
  a
• 5:49
  good
• 5:49
  question.
• 5:51
  While
• 5:53
  e
• 5:53
  commerce
• 5:53
  giants
• 5:54
  can
• 5:54
  compete
• 5:54
  on
• 5:54
  things
• 5:54
  like
• 5:55
  price
• 5:55
  and
• 5:55
  convenience,
• 5:56
  I
• 5:56
  think
• 5:56
  it's
• 5:56
  safe
• 5:57
  to
• 5:57
  say
• 5:58
  that
• 5:58
  brick
• 5:59
  and
• 5:59
  mortar
• 5:59
  retail,
• 5:59
  or
• 6:00
  to
• 6:00
  the
• 6:00
  question
• 6:00
  earlier
• 6:00
  about
• 6:01
  independence,
• 6:02
  it's
• 6:03
  here
• 6:03
  to
• 6:03
  stay
• 6:03
  because
• 6:04
  of
• 6:04
  things
• 6:04
  like
• 6:04
  fresh.
• 6:05
  Fresh
• 6:06
  is,
• 6:06
  I
• 6:06
  think,
• 6:06
  accountable
• 6:07
  for
• 6:07
  41%
• 6:08
  of
• 6:08
  grocery
• 6:08
  sales
• 6:09
  and
• 6:09
  about
• 6:09
  that
• 6:10
  of
• 6:10
  online
• 6:10
  revenue
• 6:11
  as
• 6:11
  well.
• 6:12
  And
• 6:12
  one
• 6:13
  in
• 6:13
  three
• 6:13
  shoppers
• 6:14
  say
• 6:14
  that
• 6:15
  they
• 6:15
  choose
• 6:15
  where
• 6:16
  to
• 6:16
  go
• 6:16
  shop
• 6:16
  because
• 6:17
  of
• 6:17
  things
• 6:17
  like
• 6:17
  fresh.
• 6:18
  Yeah.
• 6:19
  Then
• 6:20
  at
• 6:20
  the
• 6:20
  same
• 6:20
  time,
• 6:20
  though,
• 6:20
  we
• 6:21
  know
• 6:21
  that
• 6:21
  it
• 6:21
  is
• 6:21
  the
• 6:21
  most
• 6:22
  perishable,
• 6:23
  complex
• 6:23
  and
• 6:23
  labor
• 6:24
  intensive
• 6:24
  part
• 6:24
  of
• 6:25
  the
• 6:25
  store
• 6:25
  that
• 6:25
  suffers
• 6:26
  from
• 6:26
  the
• 6:26
  highest
• 6:26
  shrink.
• 6:27
  So
• 6:28
  long
• 6:28
  way
• 6:28
  of
• 6:28
  saying
• 6:29
  Stimpy's
• 6:29
  really
• 6:30
  aware
• 6:30
  of
• 6:30
  that
• 6:30
  data
• 6:31
  and
• 6:32
  how
• 6:32
  loud
• 6:32
  it
• 6:32
  speaks.
• 6:33
  And
• 6:33
  we've
• 6:33
  also
• 6:35
  heard
• 6:36
  from
• 6:36
  grocery
• 6:36
  executives
• 6:37
  that
• 6:37
  it's
• 6:37
  the
• 6:37
  category
• 6:38
  in
• 6:38
  the
• 6:38
  store
• 6:38
  that
• 6:38
  they're
• 6:38
  thinking
• 6:39
  about
• 6:39
  most
• 6:39
  strategically
• 6:40
  in
• 6:40
  the
• 6:40
  years
• 6:40
  to
• 6:40
  come.
• 6:41
  So
• 6:41
  I'll
• 6:42
  leave
• 6:42
  it
• 6:42
  at
• 6:42
  that
• 6:42
  and
• 6:42
  just
• 6:42
  say
• 6:43
  big
• 6:43
  things,
• 6:43
  big
• 6:43
  announcements
• 6:44
  coming
• 6:44
  soon.
• 6:45
  Oh,
• 6:45
  we
• 6:45
  got
• 6:45
  a
• 6:46
  tease.
• 6:46
  And
• 6:47
  we'll
• 6:47
  take
• 6:47
  it.
• 6:47
  Got
• 6:48
  a
• 6:48
  tease.
• 6:48
  We'll
• 6:48
  take
• 6:49
  it.
• 6:49
  I
• 6:49
  mean,
• 6:49
  I
• 6:50
  want
• 6:50
  to
• 6:50
  know.
• 6:51
  Maybe
• 6:51
  we'll
• 6:51
  get
• 6:51
  it
• 6:52
  offline,
• 6:52
  but.
• 6:53
  But
• 6:53
  stay
• 6:54
  tuned
• 6:54
  because
• 6:54
  Caitlin's
• 6:55
  got
• 6:55
  some.
• 6:55
  Some
• 6:56
  tea
• 6:56
  for
• 6:56
  us.
• 6:56
  Yeah.
• 6:57
  And.
• 6:57
  And
• 6:57
  to
• 6:57
  that
• 6:58
  point.
• 6:58
  Caitlin,
• 6:59
  too.
• 6:59
  You
• 6:59
  know,
• 6:59
  I'm
• 6:59
  excited
• 7:00
  to
• 7:00
  hear
• 7:00
  what
• 7:00
  that
• 7:00
  is.
• 7:02
  Very,
• 7:02
  very
• 7:02
  excited
• 7:03
  to
• 7:03
  hear
• 7:03
  what
• 7:03
  that
• 7:03
  is.
• 7:03
  But
• 7:04
  you
• 7:04
  guys
• 7:04
  have,
• 7:04
  in
• 7:04
  addition
• 7:04
  to
• 7:05
  the
• 7:05
  robot,
• 7:05
  you've
• 7:05
  unleashed
• 7:06
  a
• 7:06
  lot
• 7:06
  of
• 7:06
  new
• 7:06
  products
• 7:07
  or
• 7:07
  released.
• 7:07
  Unleashed.
• 7:08
  Release
• 7:08
  whatever
• 7:09
  you
• 7:09
  want
• 7:09
  to
• 7:09
  call
• 7:09
  it.
• 7:09
  A
• 7:10
  lot
• 7:10
  of
• 7:10
  new
• 7:10
  products
• 7:10
  over
• 7:11
  the
• 7:11
  last
• 7:11
  few
• 7:11
  years.
• 7:11
  What
• 7:11
  are
• 7:12
  some
• 7:12
  of
• 7:12
  those,
• 7:12
  too?
• 7:12
  Beyond
• 7:13
  the
• 7:13
  robot.
• 7:13
  Yeah.
• 7:13
  Thank
• 7:14
  you
• 7:14
  for
• 7:14
  the
• 7:14
  question.
• 7:15
  So
• 7:15
  we
• 7:15
  released
• 7:16
  a
• 7:16
  fixed
• 7:16
  sensor
• 7:17
  earlier
• 7:17
  this
• 7:18
  year
• 7:18
  that
• 7:18
  is
• 7:18
  basically
• 7:19
  a
• 7:19
  fixed
• 7:19
  camera.
• 7:20
  And
• 7:20
  then
• 7:20
  we
• 7:21
  also
• 7:21
  have
• 7:21
  a
• 7:21
  robot
• 7:22
  with
• 7:22
  RFID
• 7:23
  capabilities
• 7:23
  for
• 7:24
  soft
• 7:24
  tagged
• 7:24
  apparel.
• 7:25
  And
• 7:25
  there
• 7:26
  will
• 7:26
  be
• 7:26
  others
• 7:26
  coming
• 7:27
  soon,
• 7:27
  too.
• 7:27
  But
• 7:27
  I
• 7:27
  think
• 7:27
  the
• 7:28
  concept
• 7:28
  is
• 7:28
  it's
• 7:29
  less
• 7:29
  about
• 7:29
  the
• 7:29
  hardware
• 7:30
  type
• 7:30
  and
• 7:30
  much
• 7:31
  more
• 7:31
  about
• 7:31
  getting
• 7:31
  full
• 7:32
  store
• 7:32
  coverage
• 7:32
  so
• 7:33
  that
• 7:33
  you
• 7:34
  have
• 7:34
  that
• 7:34
  visibility
• 7:35
  to
• 7:35
  know
• 7:36
  how
• 7:36
  to
• 7:36
  get
• 7:36
  your
• 7:37
  products
• 7:37
  where
• 7:37
  shoppers
• 7:38
  want
• 7:38
  them,
• 7:38
  when
• 7:38
  and
• 7:38
  where
• 7:39
  they
• 7:39
  need
• 7:39
  them,
• 7:39
  and.
• 7:39
  And
• 7:39
  to
• 7:40
  be
• 7:40
  able
• 7:40
  to
• 7:40
  make
• 7:40
  sure
• 7:40
  your
• 7:40
  accuracy
• 7:41
  is
• 7:41
  in
• 7:42
  place
• 7:42
  online.
• 7:42
  Right.
• 7:43
  Especially
• 7:43
  as
• 7:43
  we're
• 7:43
  seeing
• 7:44
  more
• 7:44
  and
• 7:44
  more
• 7:44
  retailers
• 7:45
  start
• 7:45
  to
• 7:45
  carry
• 7:46
  things
• 7:46
  like
• 7:47
  fresh
• 7:47
  or
• 7:48
  like
• 7:48
  foods
• 7:49
  to
• 7:49
  get
• 7:49
  people
• 7:50
  in
• 7:50
  the
• 7:50
  door
• 7:50
  on
• 7:50
  a
• 7:50
  more
• 7:51
  regular
• 7:51
  basis.
• 7:51
  So
• 7:52
  that's
• 7:53
  exciting.
• 7:53
  I
• 7:53
  can't
• 7:54
  wait.
• 7:54
  Yeah.
• 7:54
  Or
• 7:54
  more
• 7:55
  groceries
• 7:55
  carry
• 7:55
  apparel
• 7:56
  too,
• 7:56
  right?
• 7:57
  Yeah.
• 7:57
  Or,
• 7:57
  yeah,
• 7:57
  vice
• 7:58
  versa.
• 7:58
  So,
• 7:58
  yeah,
• 7:59
  the
• 7:59
  right
• 7:59
  solution
• 7:59
  for
• 7:59
  the
• 8:00
  right
• 8:00
  use
• 8:00
  case.
• 8:00
  That's
• 8:00
  the
• 8:01
  key.
• 8:01
  So
• 8:01
  we
• 8:01
  started
• 8:02
  talking
• 8:02
  a
• 8:02
  little
• 8:02
  bit
• 8:02
  about
• 8:02
  the
• 8:03
  beginning.
• 8:03
  I
• 8:03
  said
• 8:03
  I
• 8:03
  was
• 8:03
  going
• 8:03
  to
• 8:03
  ask
• 8:04
  you,
• 8:04
  and
• 8:04
  I
• 8:04
  brought
• 8:04
  it
• 8:04
  up
• 8:04
  to
• 8:04
  the
• 8:04
  front.
• 8:06
  I
• 8:06
  gotta
• 8:06
  go
• 8:06
  back
• 8:06
  to
• 8:06
  it,
• 8:07
  though.
• 8:07
  What
• 8:07
  is
• 8:07
  polite
• 8:08
  bulldozing?
• 8:08
  So
• 8:09
  I
• 8:09
  don't
• 8:09
  feel
• 8:09
  like.
• 8:09
  I
• 8:09
  don't
• 8:10
  feel
• 8:10
  like
• 8:10
  I
• 8:10
  quite
• 8:10
  understood
• 8:11
  what
• 8:11
  that
• 8:11
  term
• 8:11
  means.
• 8:12
  So
• 8:12
  explain
• 8:12
  what
• 8:12
  the
• 8:12
  polite
• 8:13
  bulldozing
• 8:13
  is
• 8:13
  again.
• 8:14
  It
• 8:15
  means.
• 8:15
  It
• 8:15
  means
• 8:16
  doing
• 8:16
  things
• 8:16
  that
• 8:17
  you
• 8:17
  need
• 8:17
  to
• 8:17
  do
• 8:17
  with
• 8:17
  a
• 8:18
  smile,
• 8:18
  but
• 8:18
  kind
• 8:18
  of
• 8:19
  pushing
• 8:19
  things
• 8:19
  through.
• 8:19
  Okay,
• 8:20
  got
• 8:20
  it,
• 8:21
  got
• 8:21
  it,
• 8:21
  got
• 8:21
  it.
• 8:22
  All
• 8:22
  right,
• 8:22
  got
• 8:23
  it.
• 8:23
  Well
• 8:23
  said.
• 8:23
  Well
• 8:24
  said.
• 8:24
  We're
• 8:25
  trying
• 8:25
  to
• 8:25
  muster
• 8:25
  up
• 8:26
  that
• 8:26
  smile.
• 8:26
  Caitlin,
• 8:27
  you
• 8:28
  do
• 8:28
  it
• 8:28
  best.
• 8:28
  You
• 8:29
  do
• 8:29
  it
• 8:29
  best.
• 8:29
  Well,
• 8:30
  thank
• 8:30
  you
• 8:30
  so
• 8:30
  much.
• 8:31
  We
• 8:31
  want
• 8:31
  to
• 8:31
  give
• 8:31
  a
• 8:31
  big
• 8:31
  thank
• 8:32
  you
• 8:32
  to
• 8:32
  Caitlin
• 8:33
  and
• 8:33
  the
• 8:33
  team
• 8:33
  at
• 8:33
  Symbi,
• 8:35
  to
• 8:35
  Spartan
• 8:35
  Nash.
• 8:36
  We
• 8:36
  will
• 8:36
  be
• 8:36
  back
• 8:37
  here
• 8:37
  tomorrow
• 8:38
  with
• 8:38
  more
• 8:39
  interviews
• 8:40
  from
• 8:40
  a
• 8:41
  lot
• 8:41
  of
• 8:41
  retailers.
• 8:41
  A
• 8:42
  whole
• 8:42
  host
• 8:42
  of
• 8:42
  retailers.
• 8:43
  So
• 8:43
  many
• 8:43
  I
• 8:43
  don't
• 8:43
  even
• 8:44
  know
• 8:44
  how
• 8:44
  many.
• 8:44
  But
• 8:44
  it'll
• 8:44
  be
• 8:45
  well
• 8:45
  worth
• 8:46
  your
• 8:46
  while
• 8:46
  to
• 8:46
  come
• 8:46
  back
• 8:47
  and
• 8:47
  check
• 8:47
  us
• 8:47
  out.
• 8:48
  You
• 8:48
  can
• 8:48
  stop
• 8:48
  by
• 8:48
  booth444.
• 8:50
  We'll
• 8:50
  be
• 8:50
  here
• 8:50
  all
• 8:51
  day
• 8:51
  tomorrow.
• 8:52
  And
• 8:52
  until
• 8:53
  then,
• 8:53
  be
• 8:54
  careful
• 8:54
  out
• 8:54
  there.