009: Making Customer Experience Your Best Marketing Strategy with Dan Gingiss

Customer Service Revolution | Customer Experience & Employee Experience for Business Leaders · Jun 24, 2020 · 51m

In this episode, Dave Murray talks with Dan Gingiss, speaker, consultant, and the author of Winning at Social Customer Care. He also co-hosts Experience This! Podcast.

Dan has a 20-year experience in Corporate America, mostly as a marketer, and eventually as a customer experience guy. He worked at large companies such as McDonald's, Discover, and Humana as well as some smaller startup companies. Dan has served different roles throughout his career.

Dan has been in the same chairs of the people he talks to, which is what he believes has made him a better speaker and consultant. Dan will also…