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CAR TALK with Brad Doenges and The Journey Home · One on One With a Professional

• 0:04
  Speaker 1: Good morning, good morning, good morning. Welcome, welcome, welcome.
• 0:06
  Speaker 2: It is time now for car Talk Brand Dungeons with
• 0:10
  Speaker 2: Dungeons Toyota. How are you doing, sir, I'm doing very
• 0:13
  Speaker 2: well with another beautiful day in Bartlesill.
• 0:15
  Speaker 1: It always is. You brought friends today too.
• 0:18
  Speaker 2: Do you have Brendan Conway here from the journey home?
• 0:24
  Speaker 3: Yes, thank you, thank you for having me here.
• 0:27
  Speaker 1: Great to have you back and hear what's going on.
• 0:29
  Speaker 2: I know you guys have a one of your I
• 0:32
  Speaker 2: guess world famous bingos.
• 0:35
  Speaker 3: Those world famous, but I do know we've got people coming.
• 0:39
  Speaker 1: It's play popular.
• 0:42
  Speaker 3: Yes, it is a thing. Yes, it is a week
• 0:45
  Speaker 3: from Saturday, so June the twentieth will be Bingo up
• 0:49
  Speaker 3: at the Fairgrounds. You can get your tickets online or
• 0:53
  Speaker 3: you can buy at the door. They are a little
• 0:55
  Speaker 3: bit extra at the door, but you can buy for
• 0:58
  Speaker 3: fifteen dollars online. Now just go to our Facebook page
• 1:01
  Speaker 3: and you can find them there. But at this Spingo
• 1:03
  Speaker 3: we've got a huge exciting announcement to make, so please
• 1:08
  Speaker 3: be there to find out about our big Bingo in September.
• 1:13
  Speaker 3: So Big Bingo, it'll be very exciting. So you have
• 1:18
  Speaker 3: to show up to bingo.
• 1:19
  Speaker 1: Big, pretty big too.
• 1:20
  Speaker 2: I expect the prises and oh yes, nobody, very few
• 1:25
  Speaker 2: leave empty handed.
• 1:26
  Speaker 3: Yes, yeah, So we have our fifty to fifty zero
• 1:29
  Speaker 3: startup five o'clock and then our regular pack bingo starts
• 1:32
  Speaker 3: at six, and of course Cranky Planks is going to
• 1:36
  Speaker 3: be serving barbecue sandwiches. And we've had several sponsors to
• 1:42
  Speaker 3: this bingo. We've got our Vest and Truity, CNM Collision, Muscleman,
• 1:47
  Speaker 3: Abstract Strong Roofing and Schwagman Insurance, so we have Yeah,
• 1:58
  Speaker 3: we have some great sponsors this time, so happy. So
• 2:01
  Speaker 3: we'll have a silent auction and we'll do the fifty
• 2:04
  Speaker 3: to fifties. The packet will probably come up with something
• 2:07
  Speaker 3: to auction. So it'll be fun.
• 2:10
  Speaker 2: And it is a good idea to go ahead and
• 2:11
  Speaker 2: get your tickets. You save a little money and you
• 2:13
  Speaker 2: make sure you can get in. Yeah, it is a
• 2:16
  Speaker 2: popular event and often is pretty crowded.
• 2:18
  Speaker 3: Right. We had I think you're right around four hundred
• 2:21
  Speaker 3: when we had our January the thirty first bingo. So
• 2:23
  Speaker 3: it was a great turnout and it was fun and
• 2:27
  Speaker 3: it just you know, sometimes it's people that are just
• 2:29
  Speaker 3: avid bingo goers and sometimes it's families that we've touched
• 2:32
  Speaker 3: and that's you know, I love both. I get excited
• 2:36
  Speaker 3: my little group of ladies that come every time for
• 2:39
  Speaker 3: being go and then I've got you know, the families
• 2:41
  Speaker 3: that come because they've had a love one at the
• 2:43
  Speaker 3: house and that's you know, being able to see them
• 2:46
  Speaker 3: or reconnect with them is always so nice.
• 2:48
  Speaker 1: And well, that's another thing. I think it's world famous.
• 2:51
  Speaker 2: Too, and air Quest because of course, Journey Home is
• 2:56
  Speaker 2: one of those things until.
• 2:57
  Speaker 1: You need it, you may not really know that.
• 3:00
  Speaker 2: Much about it, right, I'd have heard about it, but
• 3:02
  Speaker 2: if it's touched you and your family, then I know
• 3:05
  Speaker 2: it's I mean, it's just always going to have a
• 3:08
  Speaker 2: place in your heart because of what you guys do.
• 3:10
  Speaker 2: So for those who don't know, explain what Journey Home
• 3:14
  Speaker 2: does and how it works.
• 3:16
  Speaker 3: Okay, So, the Journey Home is an end of life
• 3:17
  Speaker 3: hospice home. We care for guests in their last thirty
• 3:20
  Speaker 3: days of life. To be a patient at the house,
• 3:23
  Speaker 3: you have to have a hospice that we contract with,
• 3:25
  Speaker 3: we have to be within your thirty days of life,
• 3:27
  Speaker 3: and you have to have a do not resuscitate order.
• 3:29
  Speaker 3: Those are the three requirements to be able to come.
• 3:33
  Speaker 3: So here in Bartlesville, we have six beds. The home
• 3:36
  Speaker 3: has been opened. We took our first guest in twenty fourteen.
• 3:41
  Speaker 3: We moved into the house that we're in in twenty eighteen,
• 3:45
  Speaker 3: and then in January we actually opened a second location
• 3:48
  Speaker 3: in Sperry, Oklahoma. That's a three bed we've taken care
• 3:51
  Speaker 3: of I think sixty one people just since January.
• 3:55
  Speaker 1: So wow.
• 3:56
  Speaker 3: We're all under the same umbrella as the Journey Home,
• 4:00
  Speaker 3: but that one's called Herman House. It's just off of
• 4:02
  Speaker 3: Highway seventy five, and it's we've had a lot of
• 4:06
  Speaker 3: a lot of meaningful guests that we've gotten to take
• 4:09
  Speaker 3: care of there. But it's on a very beautiful ranch.
• 4:12
  Speaker 3: We've got a lovely family that is letting us use that.
• 4:15
  Speaker 3: They didn't want any part of running it, but they
• 4:17
  Speaker 3: wanted to use it as a ministry. And so it's
• 4:20
  Speaker 3: we've been beyond blessed.
• 4:22
  Speaker 1: Wow.
• 4:23
  Speaker 3: So it's it's just it's we're blessed.
• 4:28
  Speaker 2: Well, the whole community is because of the service you provide.
• 4:31
  Speaker 2: And I know it's you know, nothing anyone looks forward to,
• 4:35
  Speaker 2: but that that moment when you are at that end
• 4:38
  Speaker 2: of life point and you're you know, it's one of
• 4:40
  Speaker 2: those times when families are struggling with what to do
• 4:44
  Speaker 2: and how to how to take care of each other and.
• 4:47
  Speaker 1: The patient at the time.
• 4:48
  Speaker 2: And and you guys, really, I mean it's more than
• 4:52
  Speaker 2: just a room.
• 4:53
  Speaker 1: There's a little service.
• 4:55
  Speaker 2: And a kind of a network, a hug around the family.
• 5:00
  Speaker 3: Yes, the family truly gets to have those meaningful conversations
• 5:04
  Speaker 3: that need to happen it end of life. And we
• 5:06
  Speaker 3: take over the making sure that they're fed and reposition
• 5:10
  Speaker 3: and making sure that medications are given on time. And
• 5:13
  Speaker 3: oh my goodness, the caregiver hasn't had a shower in
• 5:15
  Speaker 3: a week, and they just realized it because they've been
• 5:17
  Speaker 3: so busy trying to take care of mom and their house.
• 5:19
  Speaker 3: And I had the honor of talking to a family
• 5:22
  Speaker 3: last night and they were actually sharing responsibility with their mom,
• 5:28
  Speaker 3: you know, trading her, sitting her back and forth to
• 5:30
  Speaker 3: one of their homes. And that's you know, you just
• 5:35
  Speaker 3: you don't realize how much of a struggle it is
• 5:38
  Speaker 3: until you're trying to Oh my goodness, I've I haven't
• 5:41
  Speaker 3: eaten dinner, you know, I haven't eaten anything all day
• 5:43
  Speaker 3: and it's five o'clock and you just don't realize what
• 5:48
  Speaker 3: it's going to do, the struggles that's going to cause
• 5:51
  Speaker 3: on the family. And that's I mean, I we when
• 5:54
  Speaker 3: I was taking care of my grandmother. We have a
• 5:56
  Speaker 3: big family, or we had a big family, and it
• 6:00
  Speaker 3: was nice because we all kind of took shifts, but
• 6:03
  Speaker 3: during those shifts, you could have those meaningful conversations with
• 6:06
  Speaker 3: that loved one. And that's that's exactly why I went
• 6:09
  Speaker 3: to nursing school. Was excuse me, I knew I wanted
• 6:12
  Speaker 3: to be a hospice nurse just from that experience with
• 6:14
  Speaker 3: my grandmother. So it is it is truly a calling
• 6:18
  Speaker 3: for what I've done. I've been the executive director last
• 6:20
  Speaker 3: month with ten years.
• 6:21
  Speaker 1: Ten years. Thank you.
• 6:26
  Speaker 3: I am yeah, I'm yes, there's there's a couple of
• 6:32
  Speaker 3: gray hairs up in here that but it's I mean,
• 6:36
  Speaker 3: it's exactly where I'm supposed to be. It truly, I mean,
• 6:38
  Speaker 3: I can I can put myself in the shoes that
• 6:42
  Speaker 3: people are walking in. You know, my mom was actually
• 6:44
  Speaker 3: in the old house in twenty seventeen, so I have
• 6:47
  Speaker 3: been at recipient and I have also given care. So
• 6:51
  Speaker 3: it's it is such a blessing that we have this.
• 6:55
  Speaker 3: I get calls a lot saying where's the Journey home
• 6:57
  Speaker 3: in Idaho, And you're just like, that's you know, it's
• 7:02
  Speaker 3: it's not everywhere. We just actually got back last week
• 7:04
  Speaker 3: from Santa Fe, New Mexico. There's a conference group that
• 7:08
  Speaker 3: comes together every year part of the Omega Home Network
• 7:11
  Speaker 3: and you can get on their website and see all
• 7:13
  Speaker 3: the houses and there's not many, but we come together
• 7:17
  Speaker 3: and kind of it just feeds your soul. You're just like,
• 7:19
  Speaker 3: it's like minded people. Every house has ran a little different.
• 7:22
  Speaker 3: Some homes charge for what they do. We of course
• 7:24
  Speaker 3: do not. We never ask for a penny. And so
• 7:28
  Speaker 3: that's why donations are so big to us, because our
• 7:30
  Speaker 3: home is both of our homes are completely ran off
• 7:33
  Speaker 3: of donations.
• 7:35
  Speaker 1: And that's one reason why the being goes so important.
• 7:38
  Speaker 3: Fundraiser, Yes, it is a big fundraiser, and that's you know,
• 7:41
  Speaker 3: that's just a drop in the bucket of how much
• 7:44
  Speaker 3: money we need to operate our home. It's it's definitely
• 7:47
  Speaker 3: not free. It's it cost a lot of money to
• 7:49
  Speaker 3: operate that house. That was that house was built in
• 7:52
  Speaker 3: nineteen thirteen, so it's it's definitely.
• 7:56
  Speaker 1: A it's a beautiful place too.
• 7:58
  Speaker 3: Yeah, that's fun because yeah, since you.
• 8:01
  Speaker 2: Guys moved out to the to the place where you
• 8:04
  Speaker 2: are now. It's on Highway seventy five, just to the
• 8:07
  Speaker 2: east between Bartlesville and Dewey.
• 8:09
  Speaker 3: Everyone's like, I always wanted to be in this house.
• 8:12
  Speaker 3: I'm sorry you're here now, but look around it. It's great.
• 8:15
  Speaker 3: So yeah, I was built in nineteen thirteen, and then
• 8:18
  Speaker 3: the Kaiser's made an addition in the eighties, and then
• 8:20
  Speaker 3: we revamped that in eighteen and we're able to become
• 8:25
  Speaker 3: a six bed so it's been perfect.
• 8:28
  Speaker 1: That's great.
• 8:29
  Speaker 2: And of course the bingo is a week from Saturday,
• 8:33
  Speaker 2: and then you've got a big one coming up in
• 8:35
  Speaker 2: September and any other events or plans.
• 8:39
  Speaker 3: So what is no, we're just you know, just kind
• 8:43
  Speaker 3: of getting through, you know. We staffing is always, you know,
• 8:49
  Speaker 3: always a thing trying to juggle. You know. We took
• 8:53
  Speaker 3: some caregivers from the Journey Home and moved to this
• 8:56
  Speaker 3: very location. So it's you know, if you ever know
• 9:00
  Speaker 3: anybody looking for volunteer opportunities, we.
• 9:02
  Speaker 1: Would love to think what kind of things do volunteers do.
• 9:06
  Speaker 3: We definitely need help in our gardening. If you drive
• 9:10
  Speaker 3: by and notice how beautiful it is, it's not by accident.
• 9:13
  Speaker 3: We have a couple of garden ladies that have been
• 9:15
  Speaker 3: with us since COVID. They come and they just make
• 9:18
  Speaker 3: sure that we're all freshened up. But they're they're there
• 9:22
  Speaker 3: seven days a week, and so they're looking for a
• 9:25
  Speaker 3: little bit of help with you know, just coming up
• 9:27
  Speaker 3: watering once a day, just kind of getting into that routine.
• 9:30
  Speaker 3: There's also volunteers the answer the door, and that's that's important.
• 9:35
  Speaker 3: They help with laundry and dishes and answering the door
• 9:38
  Speaker 3: and greeting guests and so it's volunteers are critical to
• 9:42
  Speaker 3: what we do because when you've got two carriers in
• 9:46
  Speaker 3: the back and you know, yesterday it was a crazy day.
• 9:48
  Speaker 3: We had a full house, lots going on, and our
• 9:51
  Speaker 3: villain volunteer wasn't available. So it's just I mean, it
• 9:55
  Speaker 3: puts a burden on everyone to be able to answer
• 9:58
  Speaker 3: the door and and get them to where they need
• 10:00
  Speaker 3: to go. So volunteer opportunities we you know, we're always
• 10:04
  Speaker 3: looking for caregivers. That is a paid position, of course,
• 10:08
  Speaker 3: so anybody interested in something like that, have them come
• 10:11
  Speaker 3: by and meet with me and we would love to interview.
• 10:16
  Speaker 2: And you mentioned you have a nursing background. Do you
• 10:19
  Speaker 2: need to have that to be a caregiver or.
• 10:21
  Speaker 3: No, No, we hire lay people. As long as your
• 10:25
  Speaker 3: passionate about the mission, we're happy to train you. I
• 10:29
  Speaker 3: am the nurse that's on call for both buildings. But
• 10:32
  Speaker 3: we also have hospice. Every guest that's there has their
• 10:35
  Speaker 3: hospice that we can reach out to, so they're always
• 10:38
  Speaker 3: in our back pocket if we need if we need
• 10:40
  Speaker 3: assistance with the guest for any you know, they've got
• 10:43
  Speaker 3: their medical director and things like that. So it's a
• 10:45
  Speaker 3: great system.
• 10:46
  Speaker 1: It's a great program.
• 10:48
  Speaker 2: It's one of those things, like so many in Bartlesville
• 10:52
  Speaker 2: that are just these one also passion of someone and
• 10:55
  Speaker 2: a need that's filled by an organization and a bigger
• 10:59
  Speaker 2: group and it grows and now it's expanded to Sperry.
• 11:03
  Speaker 2: I mean, it's a neat story about our community that
• 11:07
  Speaker 2: were there's so many organizations like this.
• 11:10
  Speaker 3: We are blessed because of Doug Quinn. There's nothing more
• 11:13
  Speaker 3: than I can say. I mean, he saw the gap
• 11:16
  Speaker 3: and care He and Jody Shorter really were passionate about
• 11:20
  Speaker 3: it because it was you know, they they couldn't you know,
• 11:24
  Speaker 3: they were going to pass too quickly to go to
• 11:26
  Speaker 3: a nursing home. But the family was unable to take
• 11:29
  Speaker 3: care of them. And that's just it. I mean a
• 11:30
  Speaker 3: lot of times children don't live around here, you know,
• 11:34
  Speaker 3: they moved away, and so you've got somebody in their
• 11:36
  Speaker 3: eighties trying to take care of their loved ones.
• 11:38
  Speaker 2: Really rare that everybody's around, So that puts the burden
• 11:41
  Speaker 2: on the people who are here and if there's no one.
• 11:44
  Speaker 3: Here, right, So we are I mean, we are so
• 11:47
  Speaker 3: blessed that that was a vision that they had and
• 11:50
  Speaker 3: by then Claire House in Tulsa was open, so they
• 11:52
  Speaker 3: were We've easily been able to kind of repeat their model.
• 11:57
  Speaker 3: We're not affiliated with them, but we call them our
• 11:59
  Speaker 3: big sister, so they always you know, I can pick
• 12:01
  Speaker 3: up the phone and call them and say, how do
• 12:03
  Speaker 3: you handle this? So what's going on with that? But
• 12:05
  Speaker 3: it's we are you know. Doug Quinn is the reason
• 12:09
  Speaker 3: that we are here, and that's he is. He has
• 12:12
  Speaker 3: just got to visit with him yesterday. He's one of
• 12:14
  Speaker 3: the best people you'd ever want to meet.
• 12:16
  Speaker 1: As a rotary friend of mine.
• 12:18
  Speaker 3: Yes, yes, he is. I just can't say it enough
• 12:22
  Speaker 3: because he had the passion in the drive. He was
• 12:24
  Speaker 3: a hospice volunteer back then, and he could see what
• 12:28
  Speaker 3: type of a burden it is for the families because
• 12:31
  Speaker 3: it is you. You know, how do you go to
• 12:33
  Speaker 3: the grocery store? Now we've got Walmart delivery, but you know,
• 12:36
  Speaker 3: back twelve years ago when we opened, we didn't have
• 12:38
  Speaker 3: You didn't have Walmart delivery. You had to go to
• 12:40
  Speaker 3: the store. You had to do your shopping. How do
• 12:42
  Speaker 3: you how do you take a shower when you're when
• 12:44
  Speaker 3: you're loved one is having terminal agitation, all those things
• 12:48
  Speaker 3: that happen. It's just it's it's hard and you don't
• 12:52
  Speaker 3: realize it until you get in there and realize how
• 12:55
  Speaker 3: exhausted you.
• 12:55
  Speaker 1: Are and dungeus Toyota.
• 12:58
  Speaker 2: We do our Anniverse Tree event every December, and one
• 13:02
  Speaker 2: year are our customers selected. Journey Home is got the
• 13:07
  Speaker 2: most vote, so to speak, and votes add up to
• 13:11
  Speaker 2: donations and that we make a donation in the name
• 13:14
  Speaker 2: of For every car we sell during December, we make
• 13:17
  Speaker 2: a donation to the charity selected by the customer, and
• 13:22
  Speaker 2: the one who gets the most votes gets a big
• 13:26
  Speaker 2: donation from us on top of the donations, and that
• 13:30
  Speaker 2: it's matched by Toyota. And I'm really proud of the
• 13:34
  Speaker 2: of the the way that works.
• 13:36
  Speaker 1: And that it selected that year and Toyota is doing
• 13:42
  Speaker 1: that again this.
• 13:45
  Speaker 3: We're very we should be very happy that we have
• 13:47
  Speaker 3: a Toyota dealership. I mean, in in Bartlesville, I had
• 13:52
  Speaker 3: a friend that told me one time I was debating
• 13:54
  Speaker 3: about buying an off brand.
• 13:58
  Speaker 1: There's a good way to put that.
• 14:00
  Speaker 3: There's not a dealership in the town. And she said,
• 14:03
  Speaker 3: just remember, when you get serviced, you have to go
• 14:05
  Speaker 3: to Tulsa. And I was like, oh, that's fine, I'm
• 14:08
  Speaker 3: in Tulsa enough. It's it is im burtant. I mean,
• 14:11
  Speaker 3: it is so nice to be able to say we're
• 14:14
  Speaker 3: going to drop off my car for this, you know,
• 14:16
  Speaker 3: will change. Somebody's going to pick me up and we'll
• 14:18
  Speaker 3: pick it up when I get off work.
• 14:19
  Speaker 1: I mean that it is important.
• 14:22
  Speaker 2: You know, a lot of places don't have Toyota dealerships.
• 14:25
  Speaker 2: There's only thirteen in the state of Oklahoma.
• 14:28
  Speaker 3: Wow.
• 14:29
  Speaker 2: And the reality is we're the oldest and in some
• 14:33
  Speaker 2: ways kind of unique. We're among the smallest, probably the
• 14:37
  Speaker 2: smallest in the state, and you know, and we only
• 14:40
  Speaker 2: we don't have we're not a big corporation, we don't
• 14:43
  Speaker 2: have other dealerships. We're just focused on this community and
• 14:46
  Speaker 2: our customers. Here kind of heartening back to the car
• 14:51
  Speaker 2: business as it was one.
• 14:52
  Speaker 1: Hundred years ago.
• 14:53
  Speaker 3: Why they come back to you.
• 14:54
  Speaker 2: And well, it's it is h you know, in this world,
• 14:57
  Speaker 2: it's always changing, and you know, and you know, I
• 15:01
  Speaker 2: think last year I did a bunch of research for
• 15:04
  Speaker 2: a rotary presentation, and in the fifties there were something
• 15:07
  Speaker 2: like fifty thousand car dealers in America and fifty thousand dealerships,
• 15:12
  Speaker 2: so about one to one. And last year there were
• 15:16
  Speaker 2: about sixteen thousand dealerships, so it's gone down. I've only
• 15:21
  Speaker 2: six thousand owners, and many of the largest owned hundreds
• 15:26
  Speaker 2: of dealerships, and they sell, you know, they probably sell
• 15:31
  Speaker 2: forty or fifty percent of the new cars sold in
• 15:34
  Speaker 2: America are sold by the top hundred dealers.
• 15:38
  Speaker 1: So it's a you know, just like the rest of
• 15:40
  Speaker 1: the world, you know, we're evolving.
• 15:43
  Speaker 2: Everyone wants to be have great service, to be treated right,
• 15:47
  Speaker 2: and have convenience and all that, and in some ways
• 15:51
  Speaker 2: large corporations can do that. You mentioned Walmart delivery, right,
• 15:56
  Speaker 2: I mean that's an old mom in Bob grocery store
• 15:59
  Speaker 2: have to do that.
• 16:01
  Speaker 1: But there's some value in the.
• 16:03
  Speaker 2: Family business, you know, were are and I have my
• 16:05
  Speaker 2: son works for me. He will hopefully someday be the
• 16:09
  Speaker 2: fourth generation uh to be running the dealership. And it's
• 16:14
  Speaker 2: one of those things that you know, we're passionate about.
• 16:17
  Speaker 2: I think makes Bartles feel unique that we still have
• 16:20
  Speaker 2: a dealer like that. And and you know most of
• 16:23
  Speaker 2: the others are larger, have you know, locations all over
• 16:28
  Speaker 2: the place, and and that's fine too.
• 16:31
  Speaker 3: There makes them where go around.
• 16:35
  Speaker 2: It's just there's a place for that personal service and treatment.
• 16:39
  Speaker 2: And my office is on the showroom. I love being
• 16:43
  Speaker 2: hands on and running the business and and uh, you know,
• 16:46
  Speaker 2: being able to hear the interactions between my sales team
• 16:50
  Speaker 2: and the customers and so that I can because we're
• 16:53
  Speaker 2: nourishing that relationship we have and you know, we're we're
• 16:58
  Speaker 2: proud to be a noncommission sales environment. None of our
• 17:02
  Speaker 2: salespeople or managers are paid on commission.
• 17:05
  Speaker 1: So what we what we make is important.
• 17:08
  Speaker 2: Obviously we have to make a profit, but the truth
• 17:11
  Speaker 2: is I don't want them thinking about that when they're
• 17:14
  Speaker 2: selling somebody a car, I want them to think about
• 17:16
  Speaker 2: the customer and what their needs are. And we don't
• 17:20
  Speaker 2: have a documentation fee or any kind of We don't
• 17:24
  Speaker 2: do dealer add ons, you know, and I still see
• 17:27
  Speaker 2: you know, well, the world is you know, thankfully the
• 17:32
  Speaker 2: Federal Trade Commission, Oklahoma Motor Vehicle Commission or become pretty
• 17:37
  Speaker 2: regressive really in recent years in enforcing the rules about
• 17:44
  Speaker 2: pricing and so you know, dealers need to put up
• 17:48
  Speaker 2: front the actual price you're going to pay on the
• 17:52
  Speaker 2: vehicle in their ads, and for a long time that
• 17:55
  Speaker 2: wasn't the case.
• 17:56
  Speaker 1: And you you know, the lot of.
• 17:57
  Speaker 2: The fees and things they add weren't transparent. But we
• 18:01
  Speaker 2: don't play any of those games. We're very you know,
• 18:04
  Speaker 2: the math is real math on your payment. You can
• 18:07
  Speaker 2: go online to our website and use the same tools
• 18:10
  Speaker 2: we use to calculate your payment term, interstate, your trade value,
• 18:16
  Speaker 2: all those things that may build a car payment. Most
• 18:19
  Speaker 2: people are going to finance their car. Most people, let's
• 18:22
  Speaker 2: face that, they don't trust car dealers. I mean, that's
• 18:25
  Speaker 2: been that, that's kind of the truth. And we try
• 18:28
  Speaker 2: to look you in the eye and tell you the truth.
• 18:31
  Speaker 2: And be the one you can trust to trust. My
• 18:34
  Speaker 2: uncle Bob used to say trust is the coin of
• 18:37
  Speaker 2: the realm. And I will always remember that and take
• 18:41
  Speaker 2: you to heart and how we treat we work with
• 18:45
  Speaker 2: our other employees and then with our cousins.
• 18:50
  Speaker 1: And you guys know that at journey home, because you.
• 18:56
  Speaker 2: Mean, that magic of what you do when you provide
• 18:58
  Speaker 2: that service to someone in that moment when they're at
• 19:01
  Speaker 2: their you know, it could be I mean, it is
• 19:05
  Speaker 2: ever something you want to go through. But a lot
• 19:07
  Speaker 2: of times at the end of life, whether you.
• 19:09
  Speaker 1: Know you're young or old, you know, you just need
• 19:12
  Speaker 1: that support.
• 19:13
  Speaker 2: And you know, and before journey home, you know, you
• 19:17
  Speaker 2: know sometimes neighbors would come together, the community around you
• 19:22
  Speaker 2: kind of supported that. But this gives you professional support,
• 19:27
  Speaker 2: gives you that that assurance that.
• 19:30
  Speaker 3: That everyone's so busy now, I mean that's it was
• 19:32
  Speaker 3: a different time back then when your neighbors would help
• 19:34
  Speaker 3: and bring meals and it's just a difference. I mean,
• 19:37
  Speaker 3: everyone's busy, everyone's running around, and you know, there's just
• 19:43
  Speaker 3: there's so many stressors in the world right now that
• 19:46
  Speaker 3: you know, us being there is just another added piece
• 19:49
  Speaker 3: to to help.
• 19:51
  Speaker 2: And take the impact is I mean, I don't think
• 19:53
  Speaker 2: people realize probably how many people, what percentage of the
• 19:59
  Speaker 2: people that as away in our community go through the
• 20:02
  Speaker 2: journey home. I tried to calculate that a few years ago.
• 20:07
  Speaker 2: I was amazed it was something like eighty percent or something.
• 20:11
  Speaker 2: I don't I mean, is that still the case probably?
• 20:15
  Speaker 2: I don't know how many people typically in.
• 20:18
  Speaker 3: A year go through your two Well, we haven't done
• 20:23
  Speaker 3: any you know, we didn't have twenty five with the
• 20:26
  Speaker 3: Herman House, but I know it's awful, But I think
• 20:31
  Speaker 3: twenty twenty five, I think we had two hundred and
• 20:33
  Speaker 3: fifty nine guests, So that's the entire year. So we've
• 20:39
  Speaker 3: never at tracked. It's hard to yes versus.
• 20:44
  Speaker 2: I was playing around on Google, I think searching trying
• 20:47
  Speaker 2: to get get the search engines to tell me. But
• 20:52
  Speaker 2: it is just over two hundred and fifty people, you know,
• 20:57
  Speaker 2: it's end of life and the community around then that's
• 21:00
  Speaker 2: an incredible impact. And what's the best way if people
• 21:05
  Speaker 2: are just hearing about this or inspired to help, whether
• 21:08
  Speaker 2: through volunteering or to make a donation or more information
• 21:12
  Speaker 2: about BINGO stuff like that, other events that come around,
• 21:16
  Speaker 2: what's the best way for them to.
• 21:17
  Speaker 1: Find out what's going on and how to help and
• 21:20
  Speaker 1: what you're perfect.
• 21:22
  Speaker 3: I say always like the Journey Homes page on Facebook
• 21:25
  Speaker 3: were we are pretty active on Facebook talking about our
• 21:28
  Speaker 3: needs list. We'll put that out. The other day we
• 21:30
  Speaker 3: were in need of bottle of water and I walk
• 21:33
  Speaker 3: downstairs and there's five cases of bottled water sitting there.
• 21:35
  Speaker 3: But we go through it crazy fast, So thank you.
• 21:39
  Speaker 3: So like us on Facebook. You can also call the
• 21:41
  Speaker 3: house at any time. Nine eight seven six four one
• 21:45
  Speaker 3: eight four is our phone number. You can do that
• 21:48
  Speaker 3: about bingo, or you can there's a link that we
• 21:51
  Speaker 3: share on Bingo on the Facebook page, so you can
• 21:55
  Speaker 3: click on that and purchase tickets that way. If they've
• 21:57
  Speaker 3: got questions about Bingo, you know, don't hesitate, call the
• 22:00
  Speaker 3: house well should be able to answer those questions. And
• 22:03
  Speaker 3: then it is at the fair grounds. Doors open at four,
• 22:08
  Speaker 3: So when you're reserving your packet online, that's for the
• 22:11
  Speaker 3: six o'clock but if you come at five o'clock, that's
• 22:14
  Speaker 3: for the fifty to fifties. And so you pay a
• 22:16
  Speaker 3: dollar to play. Whoever wins that wins half the pot
• 22:20
  Speaker 3: and the other pot go or the other half goes
• 22:22
  Speaker 3: to the Journey Home. So it's a fun little chance
• 22:26
  Speaker 3: to ruin a little bit of money, yes, yes, yes,
• 22:29
  Speaker 3: and then our blackout we do a three hundred dollars
• 22:31
  Speaker 3: cash gift for a blackout awesome. So it's a fun night.
• 22:36
  Speaker 1: And yet the dinner is available.
• 22:38
  Speaker 3: Yes, Cranky Planks is sponsoring our dinner, so we're very
• 22:42
  Speaker 3: grateful to them. So they'll be barbecue sandwiches for sale,
• 22:47
  Speaker 3: chips and we always have fantastic desserts. So there's always
• 22:51
  Speaker 3: great desserts and sodas and water and we'll be ready
• 22:55
  Speaker 3: for you.
• 22:55
  Speaker 2: Awesome, We'll go everybody, go support Journey Home, get a
• 22:59
  Speaker 2: chance to wins some prizes and money.
• 23:02
  Speaker 1: You've got the silent auction going on. Thank you. It
• 23:06
  Speaker 1: is a great event. And I know that you'll have a.
• 23:08
  Speaker 2: Large crowd again, I mean the fulfill that room at
• 23:11
  Speaker 2: the fairground.
• 23:13
  Speaker 3: Yes, I sure hope.
• 23:14
  Speaker 2: So yeah, well it's great to have you in again,
• 23:18
  Speaker 2: and I, like I said, we're looking forward to another
• 23:21
  Speaker 2: anniversary event this December, and know that our customers will
• 23:26
  Speaker 2: select Journey Home several times.
• 23:29
  Speaker 3: That would be great.
• 23:30
  Speaker 2: Well, if there's ever anything we can do to help, obviously,
• 23:33
  Speaker 2: reach out to us. And I'm glad to have you
• 23:35
  Speaker 2: on again and remind the community about your impact and
• 23:38
  Speaker 2: what you do for our community because it is so valuable.
• 23:43
  Speaker 3: This is very meaningful to be able to be here
• 23:45
  Speaker 3: and just remind people because that's you know, sometimes it
• 23:49
  Speaker 3: just you know, you drive by and don't think about
• 23:50
  Speaker 3: the families. You know, we say pray for the families.
• 23:53
  Speaker 3: A lot of people tell me I drive by and
• 23:54
  Speaker 3: every time I go, buy a pray for hearers in
• 23:56
  Speaker 3: that house, and I just it's fantastic.
• 23:59
  Speaker 2: No, it is, and it is one of those blessings
• 24:02
  Speaker 2: on our community and all the.
• 24:04
  Speaker 1: People here, Thank you, thank you.
• 24:07
  Speaker 2: And we'll be uh, you know, watching out for storms
• 24:10
  Speaker 2: this afternoon. I think the latest is maybe a chance
• 24:14
  Speaker 2: of of storms. Hell, I will not hope tell you that,
• 24:19
  Speaker 2: you know avoids Bartlestelle.
• 24:21
  Speaker 1: We'll see.
• 24:22
  Speaker 2: We'll be getting preparing for the hail dance if we
• 24:25
  Speaker 2: have if we have to, if we have to.
• 24:27
  Speaker 3: I saw a couple of cars that had the hail covers.
• 24:29
  Speaker 3: I think I've never seen those in real life, but
• 24:32
  Speaker 3: I saw two of them and I was like, oh,
• 24:34
  Speaker 3: I guess I need to check on the weather.
• 24:36
  Speaker 2: There is a there is a chance of hail this
• 24:38
  Speaker 2: afternoon as a call front comes through or we're not cold?
• 24:41
  Speaker 1: Is the number this time? Slightly slight.
• 24:46
  Speaker 2: And uh more rain this weekend. We've certainly had a
• 24:50
  Speaker 2: lot of rain lately. It's very green and beautiful around here.
• 24:53
  Speaker 1: But that's.
• 24:55
  Speaker 2: Summer is coming and we're ready at the dealership. We've
• 24:59
  Speaker 2: got a great selection of new Toyotas. Got a little bit.
• 25:03
  Speaker 1: Imbalanced right now, as we had.
• 25:06
  Speaker 2: Sold a bunch of Toyotas last month and right now
• 25:09
  Speaker 2: we got a bunch on the way. But we've got
• 25:11
  Speaker 2: a credible selection of Tacomas right now. That's a hot
• 25:15
  Speaker 2: ticket eleven on the ground and more on the way,
• 25:18
  Speaker 2: everything from the base SR five up to a TE
• 25:21
  Speaker 2: or three Pro and an incredible blue collar.
• 25:24
  Speaker 1: If you drive by the dealership, be sure to look at.
• 25:27
  Speaker 2: That and coming into platinum also, so lots of great
• 25:32
  Speaker 2: inventory on the way. Just reach out to our sales
• 25:36
  Speaker 2: team and they'll be happy to help you get that
• 25:38
  Speaker 2: perfect vehicle for you. Another very unique one this is
• 25:42
  Speaker 2: Toyota Supra is the sports car that Toyotas makes. They're
• 25:45
  Speaker 2: making a they're going to discontinue it again for a while.
• 25:50
  Speaker 1: I'm not sure how long.
• 25:51
  Speaker 2: It's come back before, so maybe not forever, but we'll see.
• 25:56
  Speaker 2: But we have gotten allocated our gr Supra. It's called
• 26:00
  Speaker 2: an m K five, so it's the fifth version of it.
• 26:05
  Speaker 2: It's a final edition, really cool sports car if you're
• 26:09
  Speaker 2: interested in that kind of stuff and beautiful, beautiful car,
• 26:13
  Speaker 2: and that should be here by the end of the month. Also,
• 26:17
  Speaker 2: so lots of cars coming in, lots of used cars too.
• 26:21
  Speaker 2: We've got we're hired an extra version to help Bruce
• 26:26
  Speaker 2: buy vehicles.
• 26:26
  Speaker 1: Noah Wilson, who's a.
• 26:28
  Speaker 2: Young man from Pasco who's a coach on the football
• 26:31
  Speaker 2: team at the high school. He's helping us as our
• 26:34
  Speaker 2: acquisition specialist. And if you're looking to sell a car
• 26:38
  Speaker 2: or just to make sure you're getting a fair deal
• 26:41
  Speaker 2: and when you're trading one in, we'll be happy to
• 26:43
  Speaker 2: take a look at it and give.
• 26:44
  Speaker 1: Bruce a Noah call, or you can go on our
• 26:47
  Speaker 1: website and start that process.
• 26:49
  Speaker 2: It's really simple, easy, a few easy steps and you
• 26:52
  Speaker 2: get a K.
• 26:53
  Speaker 1: Kelly Bluebook value and then we go from there.
• 26:55
  Speaker 2: Often we can offer more than that based on the
• 26:59
  Speaker 2: vehicles condition. We'll be inspect it and look at it.
• 27:02
  Speaker 2: But that often is the case and always been buying.
• 27:06
  Speaker 2: It just got started, but he's been buying lots of
• 27:09
  Speaker 2: cars and lots of really neat, unique stuff.
• 27:12
  Speaker 1: For our lot. So be sure to watch our use
• 27:14
  Speaker 1: car inventory.
• 27:17
  Speaker 2: Right now, we've got a two thousand and four Cadillac.
• 27:22
  Speaker 1: I saw that. It's a convertible.
• 27:25
  Speaker 2: It's the one that's that's like a Corvette Cadillac.
• 27:29
  Speaker 1: Yeah, that's one of a kind.
• 27:31
  Speaker 2: Only, guy, it's not low miles. It's in perfect condition.
• 27:35
  Speaker 2: It's like brand new, really cool car it.
• 27:39
  Speaker 1: Is, and it's on the showroom.
• 27:40
  Speaker 3: What color is it?
• 27:41
  Speaker 1: It's black black. It's nice. It's really really it would
• 27:45
  Speaker 1: look great and you're driving.
• 27:49
  Speaker 2: Come check all that out and just sort of go
• 27:51
  Speaker 2: to the website and douneus Toyota dot com.
• 27:54
  Speaker 1: Righty, where can we find you in person?
• 27:56
  Speaker 2: Nineteen eleven Southeast Washington Boulevarded
• 28:00
  Speaker 1: Right back out there after the show