
The Administrator Dilemma: Hire, Qualify, or Contract — The Licensing Decision Every New Home Care CEO Must Make
Many new agency founders treat the administrator question as an HR detail and then watch their licensing timeline, audits, or payroll planning unravel. Drawing on Scott McKenzie’s experience across 531+ HCAB launches, this 25-minute Executive Roundtable gives CEOs a repeatable decision tree: three viable paths (hire, owner-qualify, contract), the true cashflow impact of each choice, the compliance documents licensing reviewers actually look for, and the contingency plan that prevents a 30–90 day stall. Daniel Cross frames the strategic tradeoffs; Claire Bennett maps the licensing checkpoints…
The skinny
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